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1.INTRODUCATION
Insurance is an upcoming sector, in India the year 2000 was a landmark year for
life insurance industry, in this year the life insurance industry was liberalized
after more than fifty years. Insurance sector was once a monopoly, with LIC as
the only company, a public sector enterprise. But nowadays the market opened
up and there are many private players competing in the market. There are
fifteen private life insurance companies has entered the industry. After the entry
of these private players, the market share of LIC has been considerably reduced.
In the last five years the private players is able to expand the market (growing at
30% per annum) and also has improved their market share to 18%.For the past
five years private players have launched many innovations in the industry in
terms of products, market channels and advertisement of products, agent
training and customer services etc.
History of insurance
In some sense we can say that insurance appears simultaneously with the
appearance of human society. We know of two types of economies in human
societies: natural or non-monetary economies (using barter and trade with no
centralized nor standardized set of financial instruments) and more modern
monetary economies (with markets, currency, financial instruments and so on).
The former is more primitive and the insurance in such economies entails
agreements of mutual aid. If one family's house is destroyed the neighbours are
committed to help rebuild. Granaries housed another primitive form of
insurance to indemnify against famines. Often informal or formally intrinsic to
local religious customs, this type of insurance has survived to the present day in
some countries where a modern money economy with its financial instruments
is not widespread.Turning to insurance in the modern sense (i.e., insurance in a
modern money economy, in which insurance is part of the financial sphere),
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Through this project I want to study about the life insurance industry and also
doing the comparative analysis between two insurance players in this industry.
They are,
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2.OBJECTIVES
The entry of foreign MNC’s and the conductive business environment fostered
by the government, it is no wonder that the re-entry of private insurance has
marked a second coming for the sector. In just five years, the sector has
undergone a makeover, offering more choice, better services, quicker
settlement, tighter regulation and greater awareness ‘s the environment become
more and more competitive and services and products become alike, creating
a differentiation is becoming extremely tough
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3.TYPES OF INSURANCE
As life is full of uncertain events; it is good idea to get insured. There are
different types of insurance provided by various insurance companies. You only
need to decide the perfect insurance that fits your financial plans. Given below
are different kinds of insurance. Choose the one that you require and need most.
Life insurance
Life insurance is one of the most well known and common insurance.
This insurance is taken against the risk of death. It provides cash benefits
to the decedent's family or other designated beneficiary and may specially
provide for burial and other final expenses.
Auto insurance
Health insurance
Property insurance
This type of insurance protects you against loss from risks associated
with a variety of types of property such as houses, cars, boats, businesses
etc from fire, theft or weather damage.
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Disability insurance
Liability insurance
This insurance type covers legal claims against the insured. The
protection given by this insurance is two fold, a legal defense in the event
of lawsuit commenced against the policyholder plus indemnification with
respect to settlement or court verdict.
Purchase insurance
The purpose of these types of insurance is to provide protection on the
products people purchase. Purchase insurance can cover individual
purchase protection, warranties, guarantees, care plans and even mobile
phone insurance.
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4.BENEFITS OF INSURANCE
Insurance is a defensive measure against the financial losses that might occur in
our future. There is always a need of insurance in order to protect our financial
future. Buying an insurance policy will benefit you in many ways.
Easy to afford
One of the great advantages of insurance in today’s world is the low insurance
rate and premium one has to pay. We always look at the insurance rate and the
other associated benefits before we choose any insurance policy. The lesser the
insurance rate, the more the affordable insurance becomes.
Easy accessibility
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Pre-tax benefits are added advantages to the policyholders. These benefits help
them to save a large portion of their tax payment. When the tax-payment gets
reduced, their disposable income increases.
Insurance can also help in reducing losses. Many insurance companies employ
surveyors who go out and look at premises which people may want to insure.
Based on their experience and suggestions, they offer ways to reduce risk and
hazards which could injure employees. Their advice on behalf of insurance
companies cannot help but reduce the likeliness of the risks occurring
One of the benefits of insurance is the use to which the insurance company puts
the money it holds in the common pool. The money collected as premium is not
used immediately; they hold the money until one of the member of the pool
suffers a loss. The money it holds is invested in a wide range of investments
which will go towards aiding government, industry, commerce and
consequently the whole country. Optional insurance benefits are also given by
the companies to their policy holders in order to entice them to access their
insurance package.
One will find that with time, more and more insurance companies have cropped
up. The competition among them has increased and each company is trying to
lure all the customers into its fold. You will come across more and more
innovative insurance benefits for the consumers.
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LIMITATIONS
Thought the present study aims to achieve the above mentioned objectives in
full earnest and accuracy, it may be hampered due to certain limitations, some
of the limitations of this study may be summarized as follows,
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5. PRINCIPLES OF INSURANCE
INDEMNITY
INSURABLE INTEREST
The insured typically must directly suffer from the loss. Insurable interest
must exist whether property insurance or insurance on a person is involved.
The concept requires that the insured have a "stake" in the loss or damage to
the life or property insured. What that "stake" is will be determined by the
kind of insurance involved and the nature of the property ownership or
relationship between the persons.
The insured and the insurer are bound by a good faith bond of honesty and
fairness.
CONTRIBUTION
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SUBROGATION
The cause of loss (the "peril") must be covered under the insuring agreement
of the policy, and dominant cause must not be excluded.
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6.COMPANY PROFILE
Overview
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Our vision:
To be the dominant Life, Health and Pensions player built on trust by world-
class people and service.
• Understanding the needs of customers and offering them superior products and
service
• And above all, building transparency in all our dealings The success of the
company will be founded in its unflinching commitment to 5 core values --
Integrity, Customer
First, Boundary less, Ownership and Passion. Each of the values describe
what the
company stands for, the qualities of our people and the way we work. We do
believe that
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Our values :
Management Profile:
Management Team
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Ms. Anita Pai, Executive Vice President – Customer Service & Technology
Mr. Puneet Nanda, Executive Vice President & Chief Investment Officer
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Date of Establishment
1 Sep. 1956
Address
1st Floor, West Wing, Mumbai Do-Iv, Yogakshema, Jeevan Bima Marg,
Mumbai - 400 021, India
Branches
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OVERVIEW
LIC saw computers in 1964. Today the company is on the Internet and is
utilizing Information Technology in servicing its clients. It has bagged various
award including Loyalty Awards 2008 in Insurance Sector, NDTV Profit
Business Leadership Award – 2007, CNBC Awaaz Consumer Awards2007
and Outlook Money NDTV Profit Awards 2007.
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•Hospital Care
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CHILDREN'S POLICY
Endowment Policy
Jeevan Anand Plan no. 149 Jeevan Mitra Triple Cover - Plan no.133
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Jeevan Bharati Plan No 160Jeevan Samriddhi Plan No 154, 155, 156 157
Special Plans
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Term Policy
Term Assurance
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The LIC of India retirement income plan is a participating plan. The plan
comes in two forms:
5 years – 30 years
•Quarterly
•Half yearly
•Annually
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•You can choose to retire at any age between 45 years and 65 years.
•On retirement:
•Annuity option:
•Money plus
•Auto plus
•Child plan
•Health plan
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8.SWOT ANALYSIS
SWOT Analysis
Strength
1. Largest state-owned life insurance company in India, and also the country's
largest investor
2. Has over 2000 branches across all parts of India and more than 10,00,000
agents.
3. With Largest fund base it is the biggest investor in India
4. Has over 115,000 employees across India
5. According to The Brand Trust Report, LIC is the 8th most trusted brand of
India
6. LIC has subsidiaries like LIC Housing Finance Limited, LIC Cards Services
Limited, LIC Nomura Mutual Fund, LIC(Nepal)Ltd, LIC(Lanka)Ltd,
LIC(International)BSC(C)
Weakness
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Opportunity
Threats
1. Economic crisis
2. Entry of new NBFCs in the sector
3. Varying Govt policies
Competition
Competitors
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SWOT Analysis
Strength
Weakness
2. Controversies like job cuts, racism and data loss have affected image
Opportunity
Threats
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Competition
Competitors
1. Bajaj Allianz
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9.OBSERVATIONS
RESEARCH METHODOLOGY
TYPE OF RESEARCH
Exploratory research:
It is usually a small-scale study undertaken to define the exact nature of
a problem and to gain a better understanding of the environment within
which the problem has occurred. It is the initial research, before more
conclusive research is under taken.
Descriptive research:
It is to provide an accurate picture of some aspects of market
environment. Descriptive research is used when the objective is to provide a
systematic description that is as factual and accurate as possible. It provides the
number of time something occurs, or frequency, lends itself to satisfied
calculations such as determining average number of occurrences.
Casual research:
If the objective is too determined which variable might be causing a
certain behavior that is whether there is a cause and effect relationship between
variable, casual research must be undertaken. In order to determine causality, it
is important to hold the variable that is assumed to cause the change in the other
variable constant and then measure the changes in the variable. This type of
research is very complex and the researcher can never be completely certain that
there are no other factors influencing the casual relationship, especially
when dealing with people’s attitudes and motivation. This research is about
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SAMPLING PROCEDURE
Judgment sample:
The sources of data include either secondary data or primary data and
even some times the combination of both. The present study is more
concentration on both primary and secondary data.
Primary data:
Primary data is collected through face-to face interaction with employees
of the insurance companies, by meeting them in personal.
Secondary data:
The secondary data used for their study are inclusive of the data collected
from the internet, catalogues and brochures and magazines.
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METHODOLOGY
Sampling Design
Population: Mumbai
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Forced savings
Payment of life insurance premiums is compulsory and becomes a habit.
S a v i n g s i n o t h e r s c h e me c a n b e e a s i l y wi t h d r a wn a n d ma y be
u s e d f o r l e s s wo r t h y purpose. Termination of a life insurance policy
by the policyholder usually results insubstantial loss in benefits under the
policy to the policyholder. One is thus encouraged to save and keep one’s policy
alive.
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Investment options
The unit link products gives comprehensive insurance solutions that cater
to an individual’s dual need of earning potentially high returns as well as stay
for life. Thus there is an option to invest money in the products that combine the
best of insurance and investment. In a volatile market conditions it is possible to
secure both as one can hedge the investment with saver investment vehicles that
provide a diversified portfolio.
Tax benefits
The Indian income tax act provides tax concessions to the policyholder
both on payment of premium and on the maturity amount. Under sec 88 the
tax benefits on premium paid by an individual for life insurance policies on his
own life\on the life of spouse \children minor or major, including married
daughters.
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11.CONCLUSION
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12.BIBLOGRAPHY
Website
WWW.WIKIPEDIA.COM
Books:
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