HONDA

1) What Nivo products do you currently use?

Flowmeters

Pressure Measurement

Level Measurement

Tank Gauging

Speed monitoring

2) What other companies’ flowmeters are you currently using?

5) What suggestions would you like to give to Nivo for improvements___?

Measurement Errors

Easy Installation

Maintenance

Tank Gauging

After sales services

Delivery

Speed of enquiry(Pre-sale response)’

Other:

6) What specifications do you look for while purchasing a flowmeter?

Efficiency in term of energy utilization

Cost effectiveness

Precision in reading

Pre-trusted brands

Delivery

Reliability

After sale service

Other:

7) What are the qualities of Nivo flowmeters you liked?

Reliable products

Cost effective

Handling mechanism (Easy or Difficult)

Superior warranty coverage

After sales services

Other:

8) How will you rate customer relationship management of Nivo (Pre-sale, During sale and After Sale)?

Poor

10

Best

9) What is the approximate lifetime of nivo flow meters_____?

Your answer

10) How satisfied are you with Nivo Flowmeters?

Very satisfied
Quite satisfied

Unsure

Not satisfied

Would like to switch

Other:

11) How willing are you to replace your other branded flowmeters or measurement devices with that of
Nivo’s?

Open to trial

Ready to switch

Not sure

Not willing to switch

Other:

12) On what all parameters do you think Nivo flowmeters are better than that of its competitors?

Quality

Cost-effectiveness

Ease of use

Maintenance

After sale services

Other:

13) How do you rate the Nivo Flowmeters with respect to International Companies___?

Far Superior

Superior

Equivalent

Lower

Significantly Lower
14) What would lead you to change from your current brand of flowmeter__?

Not want to change

HERO

1) What Nivo products do you currently use?

Flowmeters

Pressure Measurement

Level Measurement

Tank Gauging

Speed monitoring

2) What other companies’ flowmeters are you currently using?

Your answer

5) What suggestions would you like to give to Nivo for improvements___?

Measurement Errors

Easy Installation

Maintenance

Tank Gauging

After sales services

Delivery

Speed of enquiry(Pre-sale response)

Other:

6) What specifications do you look for while purchasing a flowmeter?

Efficiency in term of energy utilization

Cost effectiveness

Precision in reading
Pre-trusted brands

Delivery

Reliability

After sale service

Other:

7) What are the qualities of Nivo flowmeters you liked?

Reliable products

Cost effective

Handling mechanism (Easy or Difficult)

Superior warranty coverage

After sales services

Other:

8) How will you rate customer relationship management of Nivo (Pre-sale, During sale and After Sale)?

Poor

10

Best

9) What is the approximate lifetime of nivo flow meters_____?

Your answer

10) How satisfied are you with Nivo Flowmeters?

Very satisfied

Quite satisfied

Unsure

Not satisfied

Would like to switch

Other:

11) How willing are you to replace your other branded flowmeters or measurement devices with that of
Nivo’s?

Open to trial

Ready to switch

Not sure

Not willing to switch

Other:

12) On what all parameters do you think Nivo flowmeters are better than that of its competitors?

Quality

Cost-effectiveness

Ease of use

Maintenance

After sale services

Other:

13) How do you rate the Nivo Flowmeters with respect to International Companies___?

Far Superior
Superior

Equivalent

Lower

Significantly Lower

14) What would lead you to change from your current brand of flowmeter__?

SHREE CEMENT

1) What Nivo products do you currently use?

Flowmeters

Pressure Measurement

Level Measurement

Tank Gauging

Speed monitoring

2) What other companies’ flowmeters are you currently using?

Your answer

5) What suggestions would you like to give to Nivo for improvements___?

Measurement Errors

Easy Installation

Maintenance

Tank Gauging

After sales services

Delivery

Speed of enquiry(Pre-sale response)

Other:

6) What specifications do you look for while purchasing a flowmeter?

Efficiency in term of energy utilization

Cost effectiveness

Precision in reading

Pre-trusted brands

Delivery

Reliability

After sale service

Other:

7) What are the qualities of Nivo flowmeters you liked?

Reliable products

Cost effective

Handling mechanism (Easy or Difficult)

Superior warranty coverage

After sales services

Other:

8) How will you rate customer relationship management of Nivo (Pre-sale, During sale and After Sale)?

Poor

9
10

Best

9) What is the approximate lifetime of nivo flow meters_____?

Your answer

10) How satisfied are you with Nivo/Existing Flowmeters?

Very satisfied

Quite satisfied

Unsure

Not satisfied

Would like to switch

Other:

11) How willing are you to replace your other branded flowmeters or measurement devices with that of
Nivo’s?

Open to trial

Ready to switch

Not sure

Not willing to switch

Other:

12) On what all parameters do you think Nivo/Existing flowmeters are better than that of its
competitors?

Quality

Cost-effectiveness

Ease of use

Maintenance

After sale services

Other:
13) How do you rate the Nivo/Existing Flowmeters with respect to International Companies___?

Far Superior

Superior

Equivalent

Lower

Significantly Lower

(Note: They are currently using MNC product)

14) What would lead you to change from your current brand of flowmeter__?

Cost effectiveness

ADITYA BIRLA

1) What Nivo products do you currently use?

Flowmeters

Pressure Measurement

Level Measurement

Tank Gauging

Speed monitoring

2) What other companies’ flowmeters are you currently using?

Your answer

5) What suggestions would you like to give to Nivo for improvements___?

Measurement Errors

Easy Installation

Maintenance

Tank Gauging

After sales services

Delivery

Speed of enquiry(Pre-sale response)

Other:

6) What specifications do you look for while purchasing a flowmeter?

Efficiency in term of energy utilization

Cost effectiveness

Precision in reading

Pre-trusted brands

Delivery

Reliability

After sale service

Other:

7) What are the qualities of Nivo flowmeters you liked?

Reliable products

Cost effective

Handling mechanism (Easy or Difficult)

Superior warranty coverage

After sales services

Other:

8) How will you rate customer relationship management of Nivo (Pre-sale, During sale and After Sale)?

Poor

6
7

10

Best

9) What is the approximate lifetime of nivo flow meters_____?

Your answer

10) How satisfied are you with Nivo Flowmeters?

Very satisfied

Quite satisfied

Unsure

Not satisfied

Would like to switch

Other:

11) How willing are you to replace your other branded flowmeters or measurement devices with that of
Nivo’s?

Open to trial

Ready to switch

Not sure

Not willing to switch

Other:

12) On what all parameters do you think Nivo flowmeters are better than that of its competitors?

Quality

Cost-effectiveness

Ease of use
Maintenance

After sale services

Other:

13) How do you rate the Nivo Flowmeters with respect to International Companies___?

Far Superior

Superior

Equivalent

Lower

Significantly Lower

14) What would lead you to change from your current brand of flowmeter__?

AlKYL AMINES

1) What Nivo products do you currently use?

Flowmeters

Pressure Measurement

Level Measurement

Tank Gauging

Speed monitoring

2) What other companies’ flowmeters are you currently using?

Your answer

5) What suggestions would you like to give to Nivo for improvements___?

Measurement Errors

Easy Installation

Maintenance

Tank Gauging
After sales services

Delivery

Speed of enquiry(Pre-sale response)

Other:

6) What specifications do you look for while purchasing a flowmeter?

Efficiency in term of energy utilization

Cost effectiveness

Precision in reading

Pre-trusted brands

Delivery

Reliability

After sale service

Other:

7) What are the qualities of Nivo flowmeters you liked?

Reliable products

Cost effective

Handling mechanism (Easy or Difficult)

Superior warranty coverage

After sales services

Other:

8) How will you rate customer relationship management of Nivo (Pre-sale, During sale and After Sale)?

Poor

3
4

10

Best

9) What is the approximate lifetime of nivo flow meters_____?

Your answer

10) How satisfied are you with Nivo Flowmeters?

Very satisfied

Quite satisfied

Unsure

Not satisfied

Would like to switch

Other:

11) How willing are you to replace your other branded flowmeters or measurement devices with that of
Nivo’s?

Open to trial

Ready to switch

Not sure

Not willing to switch

Other:

12) On what all parameters do you think Nivo flowmeters are better than that of its competitors?
Quality

Cost-effectiveness

Ease of use

Maintenance

After sale services

Other:

13) How do you rate the Nivo Flowmeters with respect to International Companies___?

Far Superior

Superior

Equivalent

Lower

Significantly Lower

14) What would lead you to change from your current brand of flowmeter__?

Arkema peroxide

1) What Nivo products do you currently use?

Flowmeters

Pressure Measurement

Level Measurement

Tank Gauging

Speed monitoring

2) What other companies’ flowmeters are you currently using?

Your answer

5) What suggestions would you like to give to Nivo for improvements___?

Measurement Errors

Easy Installation
Maintenance

Tank Gauging

After sales services

Delivery

Speed of enquiry(Pre-sale response)

Other:

6) What specifications do you look for while purchasing a flowmeter?

Efficiency in term of energy utilization

Cost effectiveness

Precision in reading

Pre-trusted brands

Delivery

Reliability

After sale service

Other:

7) What are the qualities of Nivo flowmeters you liked?

Reliable products

Cost effective

Handling mechanism (Easy or Difficult)

Superior warranty coverage

After sales services

Other:

8) How will you rate customer relationship management of Nivo (Pre-sale, During sale and After Sale)?

Poor

1
2

10

Best

9) What is the approximate lifetime of nivo flow meters_____?

Your answer

10) How satisfied are you with Nivo Flowmeters?

Very satisfied

Quite satisfied

Unsure

Not satisfied

Would like to switch

Other:

11) How willing are you to replace your other branded flowmeters or measurement devices with that of
Nivo’s?

Open to trial

Ready to switch

Not sure

Not willing to switch

Other:
12) On what all parameters do you think Nivo flowmeters are better than that of its competitors?

Quality

Cost-effectiveness

Ease of use

Maintenance

After sale services

Other:

13) How do you rate the Nivo Flowmeters with respect to International Companies___?

Far Superior

Superior

Equivalent

Lower

Significantly Lower

14) What would lead you to change from your current brand of flowmeter__?