317 N. ROYAL ST.

JACKSON, TN 38301
MARIO V. PRICE 1MVP2U@GMAIL.COM
731-431-1522

OBJECTIVE Skill Summary

Seeking an IT position that will utilize my years of experience as a system / network administrator. Operating Systems
Windows
SUMMARY Server/Desktop
Systems and Network administrator with various server and network hardware operating 2000 / 2003,
2000/XP/Vista
systems. I am experienced with Microsoft Windows desktop and server platforms. Installation of
Exchange Server
Cisco routers and switches, Avaya VOIP telephone systems hardware and software configuration.
Admin
HP enterprise switches installation for small to medium networks that deployed HP rack and Linux
tower servers. Apple Computers service, IPhone support, MAC OS install and support. Dell DSCE Sever/Desktop
for current technology solutions, including laptop servicing, Raid and solid state drive installation Unbuntu,Apple
and maintenance. I have installed Frame relay network, DSL small office solutions for Verizon and software, MAC OS
AT&T and integrated these technologies in various SMB environments to implement solutions X, Sierra.
that worked towards efficient operations of the business. I work well in a team or self managed
and quickly gain understanding of new systems and concepts. Remote support, office Network Systems
management, and Help Desk are also skills that I do on a regular basis for companies within the Cisco Routers
1700/2600
Memphis and Mid-south area. I am willing to travel 100 percent to any region within the U.S.
Cisco Switches
3500/3700
EXPERIENCE Cisco Appliances
3000 Concentrator
Field Engineer and Customer Service support Feb 2008- Present /PIX 516 /
CallManger 4 /
MVP Technology LLC, Jackson TN
CUCM 6 / Unity /
 Installation and setup of Cut over circuits for industrial and retail outlets. CRS
 Installation of Cisco routers, Cisco Switches. Ciena Network solutions, Wireless Vyatta Routers
networking, Security camera installations for Target, Walmart, and other large stores. Community
 Installation of CAT5, CAT 6 cabling termination and punch down. Avaya
 Help Desk support work with Active Directory, Exchange, SQL and Server, AS400 end-user
support. Databases
Microsoft SQL
 Performed server, network and software support for Automotive franchises, Banks,
2000, 2005
Investment firms, real-estate companies, medical offices and Legal firms. MySQL
 HP printer repair, Lexmark AIO repair, and telephone line installation for alarm systems.
 Small office network installation for Income Tax offices, installing and support Income Tax Software
software upgrades and patches. Active Directory,
 Industrial complex rollouts of desktops and printers. Linux server installations for Office DHCP, DNS,
Max and Office Depot. Exchange 2003,
 Decommissioning hardware devices for retail stores and closing of factories. E-waste FTP, Mail Enabled, ,
VMWare:
collection and redistribution according to EPA guidelines.
Workstation / In
 Traveled nationwide for UBS Weber performing cut-overs of internet and data to Client
upgrade VOIP telephones and Wireless networking. Lotus Notes,
 Outsourced to Federal Express to perform remote upgrades for 3 months. Remedy Help Desk
 Outsourced to ATOS business solutions for 3 months to support True Green and Service
Master Call center in Memphis.
 Outsourced to State of Tennessee Homeland Security and Department of Transportation Hardware Series
for 2 years. Performing Help desk support, Software upgrades and Support State HP ProLiant
DELL PowerEdge
Troopers.
HP Laser Printers
 Use Remedy Help Desk ticket system.
 Kyocera Mita
copiers
System Support Engineer April 2012 – Present
Field Nation 1099 contractor (PART TIME)
 Service and repair of point of sales equipment.
 Installation of Cat 5, fiber, and internet connections for industrial factories.
 Rack and stack of network routers and switches.
 Installation of over 500 Avaya telephones for major corporations such as Chilies
Restaurants, Morgan Keagan, Century21
 Rollout of over 2000 desktops for Kellogg, Dell, and HP direct.
 Part of a team that rolled out Paperless software solutions to medical facilities.
 Electronics repair of satellite equipment. Lead installer for Walmart Self-Check out.
Installations for approximately 200 stores in the southeast region.
 Senior lead Tech for Hilton Hotel refresh of SQL servers, IBM desktops, and HP laser
printers.
 Performed over 500 service calls for Medical offices, Legal firms, Investment
corporations, Auto-max dealerships, and Spencer Technologies low voltage installations
for retail stores.
 Sight surveys for new constructions of offices and warranty inspections for warranty
companies.
CSS IT Support Specialist and Network Administrator 2015-2016
Atos IT Solutions and Services of Memphis TN, Contact: Tina-Favuzzo Phone: 847-915-560

 Install and support of Terminals and desktops for 800 member call center for Service
Master, True Green and American Home Shield in Memphis.
 Imaging hard drives and software installation for local network and Home Bound users on
VPN. VPN support, WAN support smart hands.
 Installation of network printers and copiers. Print Queue management and setup for LAN
users and password resets
 Desktop deployments and office moves as well as end user training.
 Training room setups for variety of special desktop configurations and software.
 Microsoft office and Exchange e-mail management for all users including mid-level
management.
 Security monitoring.
 Remedy Ticket management system.

Network Engineer Jan. 2005-2010, 2015- Feb 2016

Doc Imaging Inc, Jackson TN
 Started with company as 1099 Contractor in 2005.
 Hired as IT Network Engineer In 2006 to manage total IT for upstart Copier and Software
Company known as H&H services.
 Support office network, office desktops, company QuickBooks, Payroll, and end users.
 All software installation for Windows Servers, Windows 2000, Windows 7 and Exchange
server 2000.
 Maintained customer networks through sales contracts.
 Sales and service of over $1.5 million dollars of Copystar and Kyocera copiers to Region
One Hospital in Memphis. Integrated copiers and printers into hospital network during 5
year contract period.
 Maintained company website and customer websites.
 Laser fiche document management software sales and support for over 50 local offices in
the Memphis area, and 6 school districts.
  Sales of copiers and printers to school districts in Arkansas and Tennessee and was
required to integrate into their network for during of lease agreement.
 Onsite support for West Tennessee Health Care hospital on and after hour’s support of
copiers and printers, fax machines and other solutions.

Field Engineer Nov. 2012 – April 2013

Fujitsu Inc. Nashville TN
 Point of Sales servicing in Nashville district.
 Maintained Truck and inventory of tools and parts for servicing Kroger and Publix.
 Work self-managed with a 3 member team.
 Performed Server installations for TJMAXX stores, Staples stores.

Internet Sales Manager April 2003 – Jan. 2005

Auto City USA , Jackson, Tennessee
 Maintained 3 office networks across Tennessee with Frame Relay network.
 Purchased and Installed all company computers and software needs.
 Installed and supported payroll system.
 Build and Maintain company website and sold average 30 cars a month.

Network Manager Feb. 2000 – Oct. 2001

First Bank of Lexington TN
 Implemented first office networks for 23 branch locations.
 Setup new PCs and laptops to work with AS400 offsite.
 Saved the company $100,000 by implementing new in house payroll system purchased
from ADP payroll system.
 Installed all Cisco switches and routers for new branches that expanded from 23 locations
to 42 locations in 2 years.
 Exchange server e-mail administrator and website developer.
 Help Desk supervisor of 6 individuals.
 Maintained a $500,000 budget for Information Technology infrastructure improvements.

EDUCATION
 1978–1987 Jackson State Community College - A.S., Pre-Engineering University Parallel.
 1987-1993 State Technical Institute of Memphis – AAS, Electronics Technology
 2004-2008 University Tennessee At Martin - Bachelor Of Science University College
 2008-2010 Bethel University, McKenzie TN - Masters of Business Administration

CERTIFICATIONS AND TRAINING

 Microsoft Certified Professional. (MCP)
 Novell Netware Certified Administrator 3.1 (CNA)
 Comptia A+ Certified Computer Technician and Network Administrator
 IC3 Global computing certification
 Kyocera and Copy star servicing certified and print solution specialist for Multifunction copiers.
 Training in remote support, Windows Remote desktop deployment and support, installation of
Windows 2008 servers.
 Can build and service HP ProLiant rack mount servers including raid configurations.
 Some Active Directory planning and support with Small Business Server.
 Install MAC OS and repair MAC notebooks and Workstations.

REFERENCES
Furnished on Request