Académique Documents
Professionnel Documents
Culture Documents
1. Division of Labor
a. Henri Fayol has stressed on the specialization of jobs.
b. He recommended that work of all kinds must be divided & subdivided and allotted to various persons
according to their expertise in a particular area.
c. Subdivision of work makes it simpler and results in efficiency.
d. It also helps the individual in acquiring speed, accuracy in his performance.
e. Specialization leads to efficiency & economy in spheres of business.
2. Party of Authority & Responsibility
a. Authority & responsibility are co-existing.
b. If authority is given to a person, he should also be made responsible.
c. In a same way, if anyone is made responsible for any job, he should also have concerned authority.
d. Authority refers to the right of superiors to get exactness from their sub-ordinates whereas responsibility
means obligation for the performance of the job assigned.
e. There should be a balance between the two i.e. they must go hand in hand.
f. Authority without responsibility leads to irresponsible behavior whereas responsibility without authority
makes the person ineffective.
3. Principle of One Boss
a. A sub-ordinate should receive orders and be accountable to one and only one boss at a time.
b. In other words, a sub-ordinate should not receive instructions from more than one person because -
- It undermines authority
- Weakens discipline
- Divides loyalty
- Creates confusion
- Delays and chaos
- Escaping responsibilities
- Duplication of work
- Overlapping of efforts
c. Therefore, dual sub-ordination should be avoided unless and until it is absolutely essential.
d. Unity of command provides the enterprise a disciplined, stable & orderly existence.
e. It creates harmonious relationship between superiors and sub-ordinates.
4. Unity of Direction
a. Fayol advocates one head one plan which means that there should be one plan for a group of activities
having similar objectives.
b. Related activities should be grouped together. There should be one plan of action for them and they
should be under the charge of a particular manager.
c. According to this principle, efforts of all the members of the organization should be directed towards
common goal.
d. Without unity of direction, unity of action cannot be achieved.
e. In fact, unity of command is not possible without unity of direction.
Therefore it is obvious that they are different from each other but they are dependent on each other i.e. unity of direction
is a pre-requisite for unity of command. But it does not automatically comes from the unity of direction.
5. Equity
a. Equity means combination of fairness, kindness & justice.
b. The employees should be treated with kindness & equity if devotion is expected of them.
c. It implies that managers should be fair and impartial while dealing with the subordinates.
d. They should give similar treatment to people of similar position.
e. They should not discriminate with respect to age, caste, sex, religion, relation etc.
f. Equity is essential to create and maintain cordial relations between the managers and sub-ordinate.
g. But equity does not mean total absence of harshness.
h. Fayol was of opinion that, “at times force and harshness might become necessary for the sake of equity”.
6. Order
a. This principle is concerned with proper & systematic arrangement of things and people.
b. Arrangement of things is called material order and placement of people is called social order.
c. Material order- There should be safe, appropriate and specific place for every article and every place to be
effectively used for specific activity and commodity.
d. Social order- Selection and appointment of most suitable person on the suitable job. There should be a
specific place for every one and everyone should have a specific place so that they can easily be contacted
whenever need arises.
7. Discipline
a. According to Fayol, “Discipline means sincerity, obedience, respect of authority & observance of rules
and regulations of the enterprise”.
b. This principle applies that subordinate should respect their superiors and obey their order.
c. It is an important requisite for smooth running of the enterprise.
d. Discipline is not only required on path of subordinates but also on the part of management.
e. Discipline can be enforced if -
8. Initiative
a. Workers should be encouraged to take initiative in the work assigned to them.
b. It means eagerness to initiate actions without being asked to do so.
c. Fayol advised that management should provide opportunity to its employees to suggest ideas,
experiences& new method of work.
d. It helps in developing an atmosphere of trust and understanding.
e. People then enjoy working in the organization because it adds to their zeal and energy.
f. To suggest improvement in formulation & implementation of place.
g. They can be encouraged with the help of monetary & non-monetary incentives.
9. Fair Remuneration
a. The quantum and method of remuneration to be paid to the workers should be fair, reasonable,
satisfactory & rewarding of the efforts.
b. As far as possible it should accord satisfaction to both employer and the employees.
c. Wages should be determined on the basis of cost of living, work assigned, financial position of the
business, wage rate prevailing etc.
d. Logical & appropriate wage rates and methods of their payment reduce tension & differences between
workers & management creates harmonious relationship and pleasing atmosphere of work.
e. Fayol also recommended provision of other benefits such as free education, medical & residential
facilities to workers.
10. Stability of Tenure
a. Fayol emphasized that employees should not be moved frequently from one job position to another i.e.
the period of service in a job should be fixed.
b. Therefore employees should be appointed after keeping in view principles of recruitment & selection but
once they are appointed their services should be served.
c. According to Fayol. “Time is required for an employee to get used to a new work & succeed to doing it
well but if he is removed before that he will not be able to render worthwhile services”.
d. As a result, the time, effort and money spent on training the worker will go waste.
e. Stability of job creates team spirit and a sense of belongingness among workers which ultimately increase
the quality as well as quantity of work.
11. Scalar Chain
a. Fayol defines scalar chain as ’The chain of superiors ranging from the ultimate authority to the lowest”.
b. Every orders, instructions, messages, requests, explanation etc. has to pass through Scalar chain.
c. But, for the sake of convenience & urgency, this path can be cut shirt and this short cut is known as Gang
Plank.
d. A Gang Plank is a temporary arrangement between two different points to facilitate quick & easy
communication as explained below:
In the figure given, if D has to communicate with G he will first send the communication upwards with
the help of C, B to A and then downwards with the help of E and F to G which will take quite some time
and by that time, it may not be worth therefore a gang plank has been developed between the two.
e. Gang Plank clarifies that management principles are not rigid rather they are very flexible. They can be
moulded and modified as per the requirements of situations
12. Sub-Ordination of Individual Interest to General Interest
a. An organization is much bigger than the individual it constitutes therefore interest of the undertaking
should prevail in all circumstances.
b. As far as possible, reconciliation should be achieved between individual and group interests.
c. But in case of conflict, individual must sacrifice for bigger interests.
d. In order to achieve this attitude, it is essential that –
- Employees should be honest & sincere.
- Proper & regular supervision of work.
- Reconciliation of mutual differences and clashes by mutual agreement. For example, for change of
location of plant, for change of profit sharing ratio, etc.
Fayol's Six Functions of Management - Fayol's six primary functions of management, which go hand in hand with the
Principles, are as follows:
1. Forecasting.
2. Planning. Planning (Prevoyance)
3. Organizing.
4. Commanding.
5. Coordinating.
6. Controlling.
A code of ethics is a guide of principles designed to help professionals conduct business honestly and with integrity. A
code of ethics document may outline the mission and values of the business or organization, how professionals are
supposed to approach problems, the ethical principles based on the organization's core values and the standards to which
the professional is held
View of Learning -From a behaviorist perspective, the transmission of information from teacher to learner is essentially
the transmission of the response appropriate to a certain stimulus.
Implications for Teaching -Behaviorist teaching methods tend to rely on so-called “skill and drill” exercises to
provide the consistent repetition necessary for effective reinforcement of response patterns. Other methods include
question (stimulus) and answer (response) frameworks in which questions are of gradually increasing difficulty; guided
practice; and regular reviews of material.
View of Learning- Because knowledge is actively constructed, learning is presented as a process of active discovery.
The role of the instructor is not to drill knowledge into students through consistent repetition, or to goad them into
learning through carefully employed rewards and punishments.
Implications for Teaching- Jean Piaget allow for the use of “skill and drill” exercises in the memorization of facts,
formulate, and lists, they place greater importance on strategies that help students to actively assimilate and accommodate
new material. He described the four sequential stages in cognitive development. (sensorimotor, preoperational, concrete
and formal operations).
6. Psychodynamic Theory
- In psychology, a psychodynamic theory is a view that explains personality in terms of conscious and unconscious
forces, such as unconscious desires and beliefs. Sigmund Freud proposed a psychodynamic theory according to
which personality consists of the id (responsible for instincts and pleasure-seeking), the superego (which
attempts to obey the rules of parents and society), and the ego (which mediates between them according to the
demands of reality).
View of Learning - Our behavior and feelings as adults (including psychological problems) are rooted in our childhood
experiences.
Implications for Teaching - The psychodynamic perspective asserts that in childhood certain incidents may occur that
produce behaviors in adulthood. As children, defense mechanisms are utilized, then as adults behaviors manifest as a
result.
What is Administrative Law? It covers a wide and varied area of practice, encompassing many different types of
governmental legal procedures and regulations, and is not easily defined. Much of government and its public programs
operate largely through various agencies on different levels: federal, state, county, and city. These agencies are also
known as boards, commissions, departments, and divisions.
They generally have their own specific rules and regulations, which are not usually found in the statutes, with stringent
procedures individuals must follow to obtain assistance from the agency and to file claims, grievances and appeals. Legal
rulings by Administrative Law Judges (ALJ’s) have governing authority the same as most precedent law. Administrative
law attorneys can offer assistance when maneuvering through these complicated proceedings.
BRANCHES OF PHILOSOPHY
1.NATURALISM
Infancy
Childhood
Adolescence
Youth
IDEALISM
- The word “ idealism” signifies two terms: ‘idea’ and ‘ideal’.
- Proponent: Plato – he conceived of ideas as the basis of his philosophy.
- It is an old philosophy.
- To the idealist the reality is spiritual in nature rather than physical, mental rather than material. Ideas are
eternal and unchanging
Types of Idealism
Subjective Idealism (Berkeley)
Transcendental Idealism (Immanuel Kant)
Objective Idealism (Plato)
Absolute Idealism (Hegel)
EXISTENTIALISM
It is subjective.
Human possess free will and stand in an absurd and meaningless world or universe.
No “universal” guidelines for most decisions.
Individuals have to take responsibility for their own actions and shape their own destinies.
REALISM
PRAGMATISM
- According to James, the term pragmatism is defined from the Greek word “programa” which means
action or practice.
- It suggest an emphasis upon the practicalities of life and the practicable is the real.
Proponent : Charles Pierce
CONSTRUCTIVISM
Curriculum
Instruction
Assessment
RECONSTRUCTIONISM
PROGRESSIVISM
Dewey - school as a “miniature democratic society”
Education should be a process of ongoing growth
Hands-on learning rather than memorization
- Teaching the ‘whole side’
PERENNIALISM
ESSENTIALISM
TRADITIONALISM
1. Elton Mayo's Hawthorne Experiments - The Studies. The Hawthorne Studies (or experiments) were
conducted from 1927 to 1932 at the Western Electric Hawthorne Works in Chicago, where Harvard Business
School professor Elton Mayo examined productivity and work conditions. Specifically, Mayo wanted to find out
what effect fatigue and monotony had on job productivity and how to control them through such variables as rest
breaks, work hours, temperature and humidity. In the process, he stumbled upon a principle of human motivation
that would help to revolutionize the theory and practice of management.
2. Maslow's Hierarchy of Needs - Maslow wanted to understand what motivates people. He believed that people possess
a set of motivation systems unrelated to rewards or unconscious desires. Maslow (1943) stated that people are motivated
to achieve certain needs. When one need is fulfilled a person seeks to fulfill the next one, and so on.
The earliest and most widespread version of Maslow's (1943, 1954) hierarchy of needs includes five motivational needs,
often depicted as hierarchical levels within a pyramid.
1. Biological and Physiological needs - air, food, drink, shelter, warmth, sex, sleep.
2. Safety needs - protection from elements, security, order, law, stability, freedom from fear.
3. Love and belongingness needs - friendship, intimacy, affection and love, - from work group, family, friends, romantic
relationships.
4. Esteem needs - achievement, mastery, independence, status, dominance, prestige, self-respect, respect from others.
5. Self-Actualization needs - realizing personal potential, self-fulfillment, seeking personal growth and peak experiences.
Herzberg's Two-Factor Theory - Frederick Herzberg was a psychologist interested in the correlation between employee
attitude and workplace motivation. He wanted to find out what made people feel satisfied and unsatisfied when it came to
the workplace. After spending countless hours interviewing employees about what made them feel both good and bad
about their jobs, Herzberg developed a theory of workplace motivation called the two-factor theory. The two-factor theory
is based on the assumption that there are two sets of factors that influence motivation in the workplace by either
enhancing employee satisfaction or hindering it.
Understanding McClelland's Theory - In the early 1940s, Abraham Maslow created his theory of needs . This
identified the basic needs that human beings have, in order of their importance: physiological needs, safety needs, and the
needs for belonging, self-esteem and "self-actualization".
Bureaucracies are all around us. This form of organization, which is comprised of non-elected
officials who implement rules, is not only common in the public sector but in the business world as well. Examples of
bureaucracies in the public sector include the Social Security Administration, Environmental Protection Agency and
public universities. Among the oldest bureaucratic structures in the country is the United States military.
One of the most important thinkers in modern organizational theory, Max Weber (1864-1920), is the
'father of the bureaucratic management theory.' Weber was a German sociologist and political economist that viewed
bureaucracy in a positive light, believing it to be more rational and efficient than its historical predecessors.
Weber's theory of bureaucratic management also has two essential elements. First,
it entails structuring an organization into a hierarchy. Secondly, the organization and its members are governed by clearly
defined rational-legal decision-making rules. Each element helps an organization to achieve its goals.
An organizational hierarchy is the arrangement of the organization by level of authority in reference to the levels above
and below it. For example, a vice-president of marketing is below the company's president, at the same level as the
company's vice president of sales, and above the supervisor of the company's social media department. Each level answers
to the level above it, with the ultimate leader of the organization at the top. The easiest way to understand the term
rational-legal decision-making rules is to think of it as a set of explicit and objective policies and procedures that
governs how an organization functions. Examples of rational-legal decision-making rules include human resources rules
and policies or the regulations governing who is entitled to unemployment insurance.
1. A formal hierarchical structure - Each level controls the level below and is controlled by the level above. A formal
hierarchy is the basis of central planning and centralized decision making.
2. Management by rules - Controlling by rules allows decisions made at high levels to be executed consistently by all
lower levels.
3. Organization by functional specialty - Work is to be done by specialists, and people are organized into units based on
the type of work they do or skills they have.
4. An "up-focused" or "in-focused" mission - If the mission is described as "up-focused," then the organization's
purpose is to serve the stockholders, the board, or whatever agency empowered it. If the mission is to serve the
organization itself, and those within it, e.g., to produce high profits, to gain market share, or to produce a cash stream, then
the mission is described as "in-focused."
5. Purposely impersonal - The idea is to treat all employees equally and customers equally, and not be influenced by
individual differences.
6. Employment based on technical qualifications(There may also be protection from arbitrary dismissal.) The
bureaucratic form, according to Parkinson, has another attribute.
7. Predisposition to grow in staff "above the line." - Weber failed to notice this, but C. Northcote Parkinson found it so
common that he made it the basis of his humorous "Parkinson's law." Parkinson demonstrated that the management and
professional staff tends to grow at predictable rates, almost without regard to what the line organization is doing. The
bureaucratic form is so common that most people accept it as the normal way of organizing almost any endeavor. People
in bureaucratic organizations generally blame the ugly side effects of bureaucracy on management, or the founders, or the
owners, without awareness that the real cause is the organizing form.
Bureaucracies have four key characteristics that make their resemblance to beehives all the more apparent.
- Bureaucracies have a firm chain of command. Every worker has his or her own place in the
chain, and everyone's work is overseen by someone on the next level up. Power flows down from the top of the
hierarchy and diminishes as it approaches the bottom. Just think of the beehive. The queen bee stands at the top,
and each worker bee or drone has its own place in the hive's chain of command.
- Everyone in a bureaucracy has a specific job to do and often becomes an expert at it. Bees have
specific jobs, too, collecting pollen, making honey, or populating the hive.
- In a bureaucracy, nearly every task is broken down into its component parts, and different
people work on different parts of the task. Together they get the job done, just like bees in a hive who divide their
labor for maximum efficiency.
- These so-called standard operating procedures are the clear, written instructions for
each specialized job at every level of the hierarchy. Workers who follow them can be sure that they are on the
same page as their colleagues and are doing their jobs properly. According to beekeepers, bees, too, have a
sophisticated system of communication that keeps their hives running smoothly.
NOTE: In order to change bureaucratic leadership and management, you’ll need to change your culture.