Transportation/3PL - COMPETITIVE COST and SERVICE

Contact your Solutions provider below

Practical Business Solutions

905-874-0565 Office
416-917-0006 Mobile
pbsolutions@rogers.com

CI FACTS

PBS Facts

What gives you the confidence that your supply chain & logistics partner can be trusted to deliver the best experience to
your customers while scaling up your business? These facts prove that WE can:

Our Business Partner will get you the most cost effective rates to fit your budget with great service.


Transportation Management

Shipping your products to customers and consumers in the most cost effective way while respecting
required delivery dates represents additional challenges for your logistics team. Have you ever
considered outsourcing this operation to a trusted partner?
Our Partner provides a wide range of transportation management solutions to solve all the challenges
you are facing in terms of enhancing the customer experience while being cost effective. The
transportation management solutions include sameday, next flight out, direct drive, our full truck load,
less than a truck load, etc.
The network of carriers integrated into our transportation management system (TMS) allows for
inclusive access to the following helpful tools:

• Network planning – Engineers will analyze your network and propose customized and cost
effective solutions specifically for you. The team helps our clients by recommending where to
stock products to meet your customer’s demands and suggesting various options to drive
transportation costs down
• Procurement – A Procurement web portal manages freight processes, and leveraging the
company's important buying power consequently leads to significant savings
• Shipment Management and Tracking – control centres linked to our carriers operate 24 / 7, while
providing bilingual services and managing and monitoring freight with full traceability and visibility
• Freight settlement – Programs with auditing services are available to settle freight accounts. We
tailor our billing to your specifications, and it integrates with fuel programs (FACC and M.J.
Erving). Managing accruals is included in the program.
• Performance reporting – Access the reports you asked for through your very own and highly
secure customer portal, and keep track of your business with useful insights.
• Analytics – The company will provide a comprehensive analysis of your shipment history,
detecting trends and identifying additional opportunities to improve service or reduce costs

This Company's outstanding breadth of services enables them to be recognized as the leading 3PL
with the best coverage in Canada. This is why we are a favored partner for a diverse clientele. By
leveraging the company's 30 plus years of experience, a dedicated team of highly educated and
skilled professionals, and an in-depth industry knowledge, it will be easy to see how the company's
transportation management can have a positive effect on your company. Partner with us and stop
worrying about the status of your shipments. We have it all covered with our effective and proven
transportation management system.
Full Loads & LTL Services provided throughout Canada and the USA
Sameday Transportation

There are instances when important documents, critical spare parts, valuable items, or anything else
that could impact your company’s business outcomes or your customers’ satisfaction require
expedited delivery; if these items do not arrive at their destination by a certain time, this can
consequently lead to loss of revenue or an unhappy customer. In some cases, these items must be
delivered same day or within hours to avoid such losses. The company's Sameday Transportation
solutions help avoid these situations from occurring by transporting what you need delivered right
away to reach its destination as fast as possible.
With over 30 years of valuable experience in third party logistics services, This Company is
comprised of a highly skilled and knowledgeable team that ensures their clients are constantly
satisfied, as they don’t only meet but also exceed their expectations. They are the trusted partner for
Sameday Transportation for a diverse clientele, including clients from the omni-channel retail,
technology, and healthcare industries.
By leveraging its 41 field stocking locations from coast-to coast, The Company's Logistics is uniquely
positioned to accommodate Sameday Transportation including special rush deliveries from “in less
than an hour” to 2, 4, 6 hours, same day, direct drive and next flight out according to location and
urgency, with a single point of contact for all your needs. With these field stocking locations spread
out across the country, This Company is certain to accommodate your customer’s sameday
transportation needs. They offer priority freight as well as online tracking of pick-up and delivery with
signature captured. With the enhanced visibility of the supply chain, they notify their clients of the
exact location where their product is being shipped from, and when it reaches its final destination.
The Company offers many same-day transportation benefits including dedicated pick-up and delivery
runs, >$100,000 insurance coverage, direct induction into air carrier systems with on-ramp aircraft
loading, monitoring, and waterproof shipping containers, and other specialized options.
When you need to deliver products that have to arrive to their destination in Canada today by a pre-
determined time, turn to the experts, and call us to get Our Company to take care of transporting your
products on time. This Company has had Canada covered for the past 30 years, and continues to
provide incomparable solutions for their valued clients.
Contact PB Solutions today to hear more about our unique Sameday Transportation Services and
Options, and learn more about the many benefits of partnering with a leading 3PL.

The White Glove Shipping Services

The Company's clients comment that they are the absolute leaders in white glove shipping logistics.
They are expertly servicing the logistics needs of many industries dealing with high value products.
Such products may include but not limited to medical and scientific equipment, retail store displays or
fixtures, computer servers, office printers, scanners, or automated kiosks. High value product
transportation involves shipments that are unique by nature, requiring precise handling, special
equipment and highly trained personnel to execute delivery properly and securely.
This Company offers white glove shipping through its National network of fleet and drivers reaching
all of Canada – of which 75% is serviced directly from its 8 specialized transportation centres with the
rest of the country being serviced by reliable partners.
The Company's talented employees are the foundation of the best in class service provided to their
clients, as they incorporate respect, teamwork, and the common goal of providing the best service to
your end customer.
Some of the benefits of the Company’s white glove transportation services include:

• Strict security measures and systems

• Temperature controlled and specialty requirement trucks
• Air-ride equipped fleet
• Full crating capabilities
• Customs clearance capabilities with bonded facility in Mississauga
• Stuffing and de-stuffing of sea containers
• Time specific pick-ups and deliveries
• Direct delivery to site
• 24 / 7 Bilingual Customer Service capabilities
• Tailgate service

With the Company's white glove safe and secure pick up, transport, delivery, tech rooms, installation
and de-installation, shippers can effectively cater to the unique needs of their customers. The
specialized white glove fleet is equipped with handheld computers and cellular communications, as
well as GPS tracking devices to monitor and report the shipment status.
This Company also accommodates all LTL and truckload shipping requirements and utilizes dry vans,
flatbeds, heated and refrigerated equipment types. Time sensitive deliveries, pick-ups and
appointment sensitive freight are a specialty. All goods are shipped with “white glove” care and the
latest air-ride vehicles and equipment. The staff has the clients’ best interests at heart and are always
prepared to go the extra mile to ensure the best mode of transportation is used, and that the team is
able to meet and exceed the pricing and delivery expectations.
The delivery team utilizes all the best specialized transportation equipment such as carts, skids, 4-
wheel dolly, hydraulic carts, stair crawlers, moving pads and straps and other equipment as required.
Contact PB Solutions today for more information on high value product transportation and logistics.
Learn more about the benefits of dealing with Canada’s leading “white glove” specialty transportation
service provider.
Additional White Glove Service Solutions and Value Added Services

This Company’s value-added services truly complement their core “white glove” capabilities and help
ensure that every aspect of the high value shipping solutions is covered. In addition, these unique
specialized services help their clients’ businesses perform to the best of their abilities in the
competitive marketplace.

High Quality Custom Shipment Crating

Their clients trust them to safely move their product across Canada. In order to avoid unnecessary
multiple handling and to maintain the integrity and security of the client’s product, the company offers
professional transportation crating services at all of their locations and provide the following:

• Custom carpentry work – built to order

• Optional built-in ramps for demo systems for easy roll on / off
• Same day service

Installation & Setup, Configuration & Service

Staging, configuration, installation and post sales services are available for high-tech products
including computers, servers and hand held devices, point-of-sale (POS) systems and terminals,
office equipment, such as copiers, printers and more. These services are conducted in the company's
central configuration centre or in one of the 13 regional configuration centres located in major cities
across Canada, including Vancouver, Calgary, Winnipeg, Toronto, and Montreal to name a few.
 Logistics Configuration Center Services

• Provision of receipt; inventory and unpacking of equipment

• Installation of additional components
• Serial number verification
• Loading and configuring hardware and software per specifications
• Customization and preference setting
• Disconnecting and re-packing all equipment for delivery
• Technicians trained on specific OEM products and process

Field Logistics Installation Services

• On-site installation, including system checks, network connection and online start-up
• Mounting
• Cabling and assembly
• Functional tests
• Customer instruction and hand-over
• Removal and recycling of packaging
• Returns management and swap

Post Sales Service & Support

• Cleaning
• Disinfection
• Functional tests
• Data erasure
• Disposal

• Practical Business Solutions Inc.

• Email: pbsolutions@rogers.com
• Office: (905)-874-0565
• Mobile: (416)-917-0006

• Home
• Transportation Management
• Reverse Logistics
• Post Sales Logistics
• Technical Services
• Contact
Reverse Logistics

Handling returned products, or reverse logistics is another core aspect of the company's wide array of
services. When consumers or customers return goods or products to the retailer or manufacturer,
they are transported back to our warehouses for unpacking, and are carefully inspected to determine
what the next steps are in regards to the returned items. The returned product is examined to see
whether it can go back on the shelf for re-selling, or it is worth repairing, if damaged, or the fragments
of the product can be used for parts salvaging, or it should be recycled.
Take advantage of the full integration of your inventory and order fulfillment system and get 100%
real time visibility 24 / 7, as the returned products are scanned at every step, for monitoring and
traceability. RMA management (Return Merchandise Authorization) is a part of the process involved
in reverse logistics. This process guarantees:

• Full visibility of returned goods. With a reference number and a warranty or return form, the
decision is made whether to return the goods to our distribution center or to the vendor
• Tracking of the repair or credit status of your goods
• Detailed inspection that determines the condition of the returned goods, which is recorded, and if
it falls under the manufacturer’s warranty enabling your customers to get a credit
• Goods not under warranty will be recycled or disposed of according to best practices and the
manufacturer’s or retailer’s specifications, in accordance with the company's zero landfill policy

The company's dedicated reverse logistics team and its rigorous processes and operations ensure
that the returned goods are quickly processed, so that credits are promptly issued to the end
customers, ensuring their satisfaction with the experience.
 Returning goods to a vendor is made easy thanks to the access to 7,200 drop-off outlets across
Canada and the company’s hassle-free return process which may also include cross-border returns.
With cutting edge reverse logistics technology, the consumer may create a return label through an
approved online shipping system, and delivery updates are emailed as the goods are on their way
back to the warehouse.
Rely on our company's reverse logistics expertise, spanning more than 30 years, to do the work for
you. Recognized as a trusted partner in returns handling for small to enterprise omni-channel
retailers, prominent healthcare providers, or major technology brands, This company will offer a
solution that will fit your needs today and tomorrow.

Contact PBSolutions to learn more about Reverse Logistics and discover the benefits of partnering
with a nationally leading supply chain solution and service provider.

• Practical Business Solutions Inc.

• Email: pbsolutions@rogers.com
• Office: (905)-874-0565
• Mobile: (416)-917-0006

• Home
• Transportation Management
• Reverse Logistics
• Post Sales Logistics
• Technical Services
• Contact
Post Sales Logistics Services

A manufacturer’s reputation depends not only on the quality of the products, but also on the level and
quality of services provided once the item or equipment has been delivered and deployed. The
Company's innovative post-sales logistics solutions reduce the cost of maintaining a separate supply
chain for post sales services including parts management, optimizing uptime and customer
satisfaction.
Conducting onsite repairs is expensive and requires significant internal resources, regardless of the
segment your business belongs to. Consider our post sales logistics solution called advanced swap.
This company provides shared warehousing space, manages your parts inventory and, at your
request, ships the replacement unit to the end user who would then use the packaging to return the
defective unit, with the following benefits:

• Less expensive than same day onsite repair

• Full visibility and traceability with real time online product inventory, shipping and receiving
• Enhanced customer satisfaction and brand loyalty
• The process outsourced to a trusted partner allows you to focus on your core business

Other benefits of this Company's Advanced Swap post sales logistic solution include:

• Best coast-to-coast Canadian coverage

• Outstanding same day rush delivery options include 30 / 60 / 90 minute, 2 hours and end of
day delivery options
• 94% of all Canadian commercial addresses are within 15 miles or 4 hours from SCI’s field
stocking locations
 • 97% of residences are located within 1.5 miles from one of the 7,200 strategically located Pick
Up / Drop Off sites
• The Company's network of 35+ field stocking facilities across all the provinces ensures 24 / 7 /
365 parts availability, ensuring nonstop support and quick and convenient replenishment for
your technicians on the road
• It's engineers identify and recommend the best parts planning and site selection strategies to
store the right parts at the right locations, and meet the established SLAs while facilitating
replenishment, maintaining a tight inventory control and reducing costs.

The company has built a solid and proven track record in the supply chain industry, which has made
them the logical choice for organizations looking for the best 3PL provider anywhere in Canada.
This company is client-centric, and within the business they strongly encourage all employees to think
innovatively and creatively when they are looking for new improved ways of doing things. In 2015
their highly engaged employees submitted 950 continuous improvement ideas, from which 470 were
implemented. Helping your business grow motivates them to add new services to their offerings.

Contact PB Solutions today for an opportunity to demonstrate some of the post sales logistics
programs. Explore their other post-sales logistics solutions designed to reduce operating costs, make
your business even better, and provide excellent customer experience.

• Practical Business Solutions Inc.

• Email: pbsolutions@rogers.com
• Office: (905)-874-0565
• Mobile: (416)-917-0006

• Home
• Transportation Management
• Reverse Logistics
• Post Sales Logistics
• Technical Services
• Contact
Technical Services

When it comes to troubleshooting technical issues that commonly arise, this can be time consuming
and could require professional technical support. This company offers their clients a breadth of
enhanced technical services across Canada, rural and remote areas included.
With 13 configuration centers and 35+ field stocking locations within the company’s national network,
they reach 94% of Canada’s population same day in 4 hours or less, making it the preferable partner
for technical services across the nation.

The Company’s technical services solutions effectively integrate the three key components:
technicians; inventory / parts; same-day transportation.

The Company provides a team of more than 200 certified technicians who are expertly trained to
efficiently and reliably perform technical services with the objective of minimizing downtime and loss
of productivity for their clients. A Regional Manager ensures consistency of services throughout the
country. Services performed on site encompass:

• IMACD (installations, moves, adds, changes and disposition)

• Component and network connection
• Testing and demonstration
• Cabling, AC, electrical services
• Triage and diagnostics
• Break-fix and swap
 Configuration and staging are executed in the configuration centre closest to your business ahead of
time, so it is ready for installation when the technician arrives on the premises, ensuring minimum
downtime and no loss of productivity. With the Company’s vast coverage across the country, there is
always a configuration centre with good installation capabilities and network connection close enough
to their clients to provide support.
New equipment deployment, technology upgrades, staged roll-outs and repairs keeping your
operation up and running are implemented according to your Service Level Agreement. Professional
technicians are proficient with configuration, staging and imaging of various types of equipment
including copiers, medical diagnosis devices, automatic tellers, automated kiosks and more.

The Company’s valued clients can confidently rely on a well-organized network of same-day delivery
of critical parts with several options such as “in less than an hour” to 2, 4, 6 hours, end of day or next
flight out.

Reverse logistics services include asset verification, data removal, inspection and disinfection.
Defective products may be repaired, salvaged for parts support, recycled according to our zero landfill
policy or disposed of through certified destruction.

The solutions provided by this business are tailored to your business model and specific needs.
Based on their clients’ feedback, they've earned a strong reputation for making your business even
better through providing the wide range of specialized technical services.

Contact PB Solutions today to learn more about their Technical Services and capabilities in
configuration, staging, imagination, swap and installation. Plus, discover the benefits of partnering
with a nationally leading supply chain solutions provider.

• Practical Business Solutions Inc.

• Email: pbsolutions@rogers.com
• Office: (905)-874-0565
• Mobile: (416)-917-0006

• Home
• Transportation Management
• Reverse Logistics
• Post Sales Logistics
• Technical Services
• Contact