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Dear Sir,
With great gratification we are submitting our term paper on “Acme
Pharmaceuticals” that you have assigned to us in your Strategic Management course
for MBA program this spring, 2014-15 at AIUB. It is really an enormous prospect for us
to congregate vast information and grasp the subject matter in an appropriate way. We
have found the research activity quite interesting, beneficial & insightful and tried our
level best to prepare an effective & creditable report.
Our anticipation will assist to provide a clear idea about the Acme Pharmaceuticals. And
through extensive secondary and some primary research we have gathered the necessary
information that would facilitate the strategic analysis of the Company and their overall
functioning. Through systematic analysis, we have formulated a set of key
recommendations which Acme Pharmaceuticals may adopt for strategic planning and
implementation which will be worth for all the labor we have put in it. We welcome your
entire query & take pride to answer them.
Sincerely yours,
Dear Reader,
This report has been conducted to fulfill the course requirement of Strategic
Management of the American International University, Bangladesh. This is a secondary
research work done by us. As a result, before using any information or data of this
report, permission is strictly required from us. The authorization of this report is valid
until any further notice from us.
Sincerely,
Strategy is the direction and scope of an organization over the long-term: which
achieves advantage for the organization through its configuration of resources within a
challenging environment, to meet the needs of markets and to fulfill stakeholder
expectations. The name of term paper is “Term Paper on Acme Pharmaceuticals”. ACME
is one of the leading pharmaceuticals company in Bangladesh. The drug market of
ACME is possessing huge market shares in Bangladesh ACME laboratories. The ACME
is a local and export oriented Pharmaceuticals Company situated at Dhaka, incorporated
as a proprietorship firm in 1954.
Chapter16 Recommendation 44
Chapter17 Conclusion 45
Chapter 18 References 46
Definition of Strategy
Strategy is the direction and scope of an organization over the long-term: which
achieves advantage for the organization through its configuration of resources within a
challenging environment, to meet the needs of markets and to fulfill stakeholder
expectations.
• Strategic Management can be defined as (1) the art and science of formulating,
(2) implementing, and (3) evaluating cross-functional decisions that enable an
organization to achieve its objectives.
• Strategic Management focuses on integrating management, marketing,
finance/accounting, production/operation, research and development (R&D) and
computer information systems to achieve organizational success.
ACME is one of the leading pharmaceuticals company in Bangladesh. It is one of the top
most pharmaceuticals companies that have large contribution in the society and
controls. The drug market of ACME is possessing huge market shares in Bangladesh
ACME laboratories. The ACME Laboratories Ltd. is a local and export oriented
Pharmaceuticals Company situated at Dhaka, incorporated as a proprietorship firm in
1954. The founder of the ACME organization was late Hamidur Rahman Sinha. The firm
was converted into a private Limited company in the year 1976. Commercial operation
at the modernized plant equipped with sophisticated and advanced facilities began
toward the end of 1983. Many challenges were overcome successfully to transform the
company from a small unit to what it is today.
A vision statement is the statement or the outline that a company wants to achieve
trough the business. Vision statement sates the purpose and the values of the company.
ACME pharmaceuticals have its individual vision that they want to achieve. The vision
of ACME is to ensure “Health, Vigor and Happiness for all and is on a
Perpetual quest for excellence.”
Mission
Our holistic approach is to ensure Health, Vigour and Happiness for all by
manufacturing ethical medicines of the highest quality at affordable prices and
expanding in the local and global market. We view ourselves as partners with the
doctors, healthcare professional, all other customers, our employees and harmonize
with environmental issue.
Company Organogram
Chairman
Managing Director
Directors
2. Strategic Thinking: They run their business under a set of guiding principles
that are called their SPIRIT Values. These set the tone for how they behave with
all their stakeholders, internally and externally. They are shared by everyone in
their organization, distinguish them from competitors and are a source of pride.
Safety- They operates safely.
People- They respect one another, recognizing that their success
depends upon the commitment, capabilities and diversity of their
employees.
Integrity- They are ethical and trustworthy in their relationships with
stakeholders.
Responsibility- They are accountable for our actions. They are a good
neighbor and citizen in the communities where we operate.
Innovation- They anticipate change and respond with creative
solutions. They are agile and responsive to the changing needs of
stakeholders and embrace learning opportunities from their experience
around the world.
Teamwork: The “can do” spirit delivers top performance. They
encourage collaboration, celebrate success, and build and nurture long-
standing relationships.
PESTEL ANALYSIS
POLITICAL ECONOMICAL
SOCIAL/SOCIO-CULTURAL TECNOLOGICAL
As we know, Michael Porter’s analysis of five primary competitive forces is the key to
analyze the state of competition in the industry. Following are the brief of the
competitive forces that contribute to shape pharmaceutical business in Bangladesh.
Economies of Scale:
As the scale economies deter entry in this industry and cannot be achieved at the
beginning of operation, potential new entrants have to start on a large scale which is a
costly and perhaps a risky move. Sustainable profitability certainly depends on the
scale of the operation and production of large volume. Potential entrants have to
encounter scale-related barriers in this industry not just in production but in
advertising, marketing and distribution and raw material purchasing as well.
Distribution channel:
The distribution channel in the industry is not that much organized and therefore all
the big companies have to develop their own channel by their own work force, which
is very difficult and time consuming for new entrants.
Capital requirement:
High capital is required to set up manufacturing facility in the pharmaceuticals
industry. As the economies of scale is present in the industry, high investment is
required to start minimum production for keeping the price low and make the
product competitive. Products are also required to fulfill the standard prescribed and
controlled the regulatory authority, so high investment is required to maintain the
standard of the facility. High cost is also required because of the high cost of
machinery and equipment.
SWOT Analysis
SWOT Analysis of ACME Pharma
Strengths Weaknesses
.1Big brand image and strong market 1.Cost of treating environmental
position hazards
.2High level of marketing activities 2. Dependency on imported raw
3. Large pool of qualified technical materials.
personnel 3. Inadequate knowledge on
4. Competitive price in local and foreign international business and trade
market related affairs
5. Wide range of product offering 4. Absence of updated testing and
6. Products are perceived as quality clinical facilities.
product in the market 5. Accused of Pollution
Opportunities Threats
1. Large potential for export market 1.Government regulations
expansion 2. Negative impact on export due to
2. Liberal Govt. policy for the foreign exchange rate variation
investors for joint venture projects 3.High labor costs
3. Domestic market is gradually 4. Cheaper medicine from China and
increasing with the hike in GDP India.
4. Scope of new product development in 5. The fluctuation in raw imported
herbal and animal health care segment material price
TWOS Analysis
TWOS analysis of ACME Pharma
Details Score
External Environment
Opportunities Threats EFE Score-
1. Big brand image and 1.Government regulations
strong market position 2. Negative impact on
2.75
.2High level of marketing export due to exchange rate
activities variation
3. Large pool of qualified 3.High labor costs
technical personnel 4. Cheaper medicine from
4. Competitive price in local China and India.
and foreign market 5. The fluctuation in raw
imported material price
5. Wide range of product
offering
6. Products are perceived as
quality product in the
market
Internal Environment
Strengths Weaknesses CPMScore-
1. Large potential for export 1.Cost of treating
market expansion
3.15
environmental hazards
2. Liberal Govt. policy for 2. Dependency on imported
the foreign investors for raw materials.
joint venture projects 3. Inadequate knowledge
3. Domestic market is on international business
gradually increasing with and trade related affairs
the hike in GDP 4. Absence of updated
4. Scope of new product testing and clinical facilities
development in herbal and
animal health care segment
Value chain Analysis:
Ensuring that patients receive the correct medicine, at the appropriate time and from a
convenient location, ACME Pharma is involved in a complex value chain involving three
major components:
2. Distribution to the dispensing point: This step includes the transportation and
handling of the medicine from the manufacturer to the end user, whether this is a retail
pharmacy (retailer), hospital or dispensing doctor. The complexity of this journey will
differ depending on manufacturer location, the need for importation of the medicine,
the nature of special handling requirements, and the geographic location of the end user
which will vary between large urban centers and remote rural villages.
3. Dispensing to the end user: Providing the correct medicine dosage and form, to
the right patient, in a convenient and timely manner is the final step in the value chain.
This step can also involve a number of additional activities, including checking for
potential interactions, providing advice, and processing reimbursement claims, each of
which is intended to ensure the patient receives the full benefit and value from the
medicines they receive.
Figure: Value Chain of ACME Pharmaceutical
Scope:
Provides historical production or capacity data on ACME Pharma’s operation.
Analyses and forecasts output for major oil and gas assets to 2020.
Critical analysis of ACME Pharma’s strengths, weaknesses opportunities and
threats and positioning on the value chain.
Provides summary analysis of key revenue lines and strategy.
Details on ACME Pharma’s history, key executives, business description,
locations and subsidiaries as well as a list of products and services and the latest
available company statement.
Product and brand updates, strategy changes, financial events.
Latest mergers and acquisitions, partnerships or financings of ACME Pharma
including debt, equity or venture finance.
Reasons to buy:
Research your competitor’s business structure, strategy and prospects.
Assess your competitor’s major energy assets and their historic and forecast
performance.
Identify and assess potential corporate and asset investment opportunities
Support sales activities by understanding your customers businesses better.
Qualify prospective partners and suppliers.
Obtain up to date company information.
SMARTER MODEL
ACME Pharma short-term objective is sustainable development throughout the
organization.
ACME Pharma aim is to maintain the Sustainable
Development. Key performance metrics are updated every
S-SPECIFIC year.
For ACME Pharma, Sustainable Development is about
conducting business to promote economic growth, a healthy
environment and vibrant communities, now and into the
future.
R
WHO cGMP standard and
Best practices that are proven effective
VISA Model
ACME Pharma’s holistic approach is to ensure Health, Vigour
and Happiness for all by manufacturing ethical medicines of
the highest quality at affordable prices and expanding in the
local and global market. They view themselves as partners with
Vi-vision the doctors, healthcare professional, all other customers, our
employees and harmonize with environmental issue.
The main objective of the company is to achieve the maximum
market share along the whole country within very short time by
utilizing good reputations and providing better quality
products.
Key objectives:
Understood: operations.
According to the latest statistics, out of about
300 Pharmaceutical companies in the country,
The ACME Laboratories Ltd. is one of the top
R-Recorded: four.
share) share)
High
Business Growth Rate (Market Growth)
Low
ACME
High Low
Relative Position (Market Share)
Interpretation
Market growth
Acme operates in a single industry segment, it has its own manufacturing facilities, the
principal activities of the company are formulation, manufacturing and sales drugs in
home and aboard, the overseas offices and associates of ACME are Srilanka,Myanmar
and the exports outlets are Bhutan, Hong Kong, Iraq, Kenya, Nepal, Pakistan,
Singapore, Taiwan, Thailand, Vietnam, Philippines, East Timor, Belize, Ethiopia Etc.
EFE matrix of Acme Pharmaceutical
Threats
4=the response is
superior
3=the response is
above average Rating
2=the response is
average
1=the response is poor
Total 1.00 2.75
Competitiveness
Management 0.15 3 0.45 3 0.45 2 0.30
Competitor Analysis
ACME pharmaceutical products on the market are of world-class Standards, others are
less so. Medical professionals and pharmacists interviewed voiced strong opinions on
the quality levels of different brands. Although further comprehensive and systematic
analysis is required to assess Acme pharmaceutical quality, some anecdotal reports exist
of lower quality drugs. Bangladesh's drug distribution marketplace is composed
of small independent pharmacies. This structure combined with an under-
regulated industry, few firms manufacturing pharmaceuticals, and companies
competing to sell branded generics based on brand names provides ample
opportunity for the sale of low-quality drugs at higher 11 significantly in
Bangladesh. Acme Pharmaceuticals has 1,100 representatives and
Acme Pharmaceuticals has 950 representatives visiting pharmacies. None of the
pharmacies visited restock any medicine that does not sell well. The small
pharmacies report only keeping a medicine for a maximum of six months. As its first
move towards internationalization, Bangladesh entered a few overseas markets
exporting a wide range of pharmaceutical products covering all major therapeutic
classes and dosage forms including some developed markets. High-tech specialized
products like inhalers, suppositories, nasal sprays, indictable and infusions are also
being exported.
The following are the export manufacturers: Square, Novartis, Opsonin, Acme, Beximco,
Aristropharma, Eskayef, ACI, Renata, Orion, Jayson and Hudson. Overseas retail
buyers apart, these companies are also supplying pharmaceutical products to some
world-renowned hospitals and institutions like Raffles Hospital of Singapore, Jinnah
Hospital of Pakistan, MEDs of Kenya, SPC of Sri Lanka and KK Women & Children
Hospital of Singapore according to BAPI. Another diversification strategy is to focus on
a comparatively large number of niche market drugs rather than blockbusters. Whether
by accident or design a number of European companies appear to have followed this
strategy. While their total sales of pharmaceuticals place them in the first rank of
pharma companies they have perhaps only one or two drugs of blockbuster status.
Selling a broad range of drugs clearly lessens dependence on the discovery of new
blockbusters, but development and marketing costs need to be watched for the smaller
markets to be economic.
The price of products under the controlled category is determined by the Government.
At present the list of essential drugs contains around 209 items, which are in controlled
category. While the manufacturing companies are allowed to fix prices of their products
that are under decontrolled category. According to the Government regulation, the
pharmacies/chemists are entitled to get 16% retail margins on top of the trade prices of
products. Most of the leading pharmaceutical manufacturers have their own distribution
network and ensure supply of products up to retail level. Companies that do not have
their own distribution networks have to distribute their products through
distributors/wholesalers. In that case they usually fix the distributors margin as
mutually agreed.
Break Even Analysis
The break-even point is the sales level at which revenue equals total costs. This means
that at the break-even level of sales, there is neither a profit nor a loss.
To illustrate markup pricing we consider the following cost and expected sales of unit
produced by ACME Laboratories Ltd.
The figure shows break-even chart of ACME Laboratories Ltd. fixed costs are Tk.
1000,000 regardless of sales volume. Variable costs are added to fixed cost to form total
costs, which rise with volume. The total revenue curve starts at zero and rises with each
unit sold. The slope of the total revenue curve reflects the price of Tk. 14 per unit.The
total revenue and total cost curves cross at 357,143 units. This break-even volume
means at Tk. 14 ACME must sell at least 208,333 units to break-even.
If ACME wants to make a target profit, it must sell more than 208,333 at Tk. 14 each. If
ACME invested Tk. 40,00,000 and wants to set price to earn a 20 percent return or Tk.
8,00,000 then they must sell at least 3,42,857 units at Tk. 14 each.
Score Score
Strengths
Weaknesses
4. . Increasing demand
for gas and products
Opportunities
Threats
AttractivenessScore
1=Not acceptable
2=Possibly acceptable
3=Probably acceptable
4= Most acceptable
0=Not relevant
Skills-related KSF’s:
Superior workforce in manufacturing and quality control department
Quality control know how
Other KSFs
Convenient locations and overall low cost
Favorable reputation and image with buyers
Pleasant and courtesies employees
Providing safe and healthy workplace
Strategy Evaluation
In order to maintain ACME Laboratories Ltd.’s long term growth and performance,
in a very competitive market
If the above recommended strategies fail to achieve the objectives and incur financial
losses due to unforeseeable events, ACME should give up those strategies and adopt
the following
Focused Differentiation-
In a focused differentiation strategy ACME will concentrate on producing the
best quality product in the industry and sell it to a group of sophisticated and
conscious customers.
Sustainable Development-
Update their strategies and action plans for these important issues and focused
on goals such as reducing waste and emissions.
Recommendation
To achieve the objectives of keeping the status of market leader and the high growth
trend by further increasing the market share and to expand the export to more
geographic regions by entering to more foreign countries, a complete package of a
number of alternative strategies developed in the previous section has been
recommended as follows:
Strategic alliance and cooperative partnership: Helping to get world recognition
To make the way smooth while entering more world market, ACME Laboratories Ltd
should take initiative for strategic alliance with big foreign reputed companies. This is
more easier for ACME Laboratories Ltd for developing cooperative partnership, as it
has already some connections and associations with some major foreign companies.
This strategic move will enable ACME Laboratories Ltd to understand cross-cultural
boundaries, which is a vital competitive advantage for international business.
On the other hand, ACME Laboratories Ltd can utilize the strategy of strategic
alliance by getting direct entry in valuable skills, technology and management quality
of their foreign partners. Implementing this strategy effectively can significantly
change ACME Laboratories Ltd to become the one of the renowned players in the
global pharmaceuticals.
To provide more value for the money, ACME Laboratories Ltd has two options –
reduce the price maintaining the same quality or maintain the price increasing the
quality. As ACME Laboratories Ltd must maintain the current quality, it has to
reduce the price slightly to make its products more competitive in the market. Even if
this step reduces the profitability of the firm, ACME Laboratories Ltd has to consider
it and implement this strategy for the short-term.
To maintain its leadership position stronger and long lasting, ACME Laboratories Ltd
has to be prepared for strengthen the position in local market and aggressively
expand geographic coverage by increasing the export. In order to do that ACME has
to reduce its dependency over raw materials and gain control by finding ways to
produce some category of raw materials locally. It should also enhance the current
distribution network, both local and foreign to enlarge the market coverage. ACME
must take these initiatives. Moreover, a backward integration will increase its ability
to reduce the cost and increase their control over price, which is necessary for ACME
to maintain its leadership position in a business.
Conclusions
If the above recommended strategies fail to achieve desired objectives and incur
financial losses due to unforeseeable events ACME should dump the above strategies
and adopt a focused differentiation strategy. In a focused differentiation strategy
ACME will concentrate in producing the best quality product of the industry and sell
it to a group of sophisticated and conscious customers. This will enable ACME to
charge a premium price in the market and also export to the quality conscious
western countries to a certain extent.
And ACME should also reduce its operating cost by cutting down the distribution
network and withdrawing the backward integration activities. This strategy will
reduce ACME’s overall sales revenue, but it also will increase the profit margin.
References
http://www.acme pharma.com/investor-
relations/Company%20Reports/_Annual_Report_CR.pdf
http://en.wikipedia.org/wiki/acmepharma
http://www.mba-tutorials.com/strategy/mission-vision/1702-acmepharma-vision-
mission-
http://csimarket.com/stocks/growthrates.php?code=COP
http://investing.businessweek.com/research/stocks/financials/financials.asp?ticker=
dataset=cashFlow&period=a currency=native
http://www.acmepharma.com/sustainable-
development/Documents/2013.11.7%201200%20SD%20Final.pdf
http://www.researchandmarkets.com/reports/612871/acmepharma_analysis_ _