amy lew

Objective
A full-time position within an organization that shares my love of people and applies a
human-centered methodology to design products that inform, excite, and delight.

Portfolio
amylew.com
Education
Master of Human-Computer Interaction Aug 2009-Dec 2010
Carnegie Mellon University … Pittsburgh, PA
Contact • QPA 3.61
amy@amylew.com
415.215.1322 Bachelor of Science, Cognitive Science Sept 2004-Jun 2009
121 S 22nd St. University of California, San Diego … La Jolla, CA
Pittsburgh, PA 15203 • Specialization in Human-Computer Interaction, Minor in Political Science
• GPA 3.45 (3.67 in Cognitive Science)
Skills UC Center Rome Study Abroad … Rome Italy
User Research and Usability • Instruction in Italian language, history, and culture
Contextual Inquiry
User Interviews
Ethnography
Activity Modeling
Experience
Affinity Diagramming User Experience Consultant Aug 2010-Dec 2010
Think Aloud Protocol Black Locus … Pittsburgh, PA
Heuristic Evaluation • Interviewed small businesses to discover pricing, marketing, and inventory needs
Scenario Building
Persona Development • Conducted heuristic analysis to quickly identify usability issues prior to launch
• Developed personas and scenarios to share research results with the client
Prototyping • Restructured the client’s information architecture to better support its users
Sketching
Paper Prototyping
OmniGraffle/Visio
User Research Lead Jan 2010-Aug 2010
PowerPoint Microsoft Studio Capstone … Pittsburgh, PA
Flex/Flash • Coordinated ethnographic user research of communication patterns in Millennials
Photoshop • Analyzed and synthesized interview data with affinity diagrams and activity models
InDesign • Developed personas to shape the design and communicate with the client
HTML & CSS
• Compiled and edited final report and white paper for client

Coursework Ethnographic Researcher Jan 2009-Jul 2009

Carnegie Mellon - Completed UCSD Interactive Cognition Lab … La Jolla, CA
HCI Capstone Project • Conducted a three-week ethnographic study of a small dance company
HCI Methods • Analyzed video data for phenomena in the field of creative cognition
Activating Environments
Adaptive Service Design • Provided preliminary research for an interactive installation
Basic Interaction Design
Communication Design Fundamentals Instructional Assistant Mar 2009-Jun 2009
Designing for Service UCSD Cognitive Science … La Jolla, CA
Inventing the Future of Services
Methodology of Visualization
• Guided 2 4-student teams in application of User-Centered Design (UCD) techniques
Programming Usable Interfaces • Developed and delivered lectures to teach students UCD methodologies
• Evaluated and graded applications of UCD in 10-week-long student projects
UC San Diego - Completed
Cognition in Multimedia Design Behavioral Researcher Apr 2008-Jul 2009
Cognitive Engineering
Cognitive Ethnography
UCSD Cognitive Development Lab … La Jolla, CA
HCI - History • Videotaped mother-infant interactions for analysis of shared attention
HCI - Programming • Analyzed video for infant facial affect to later compare with cortisol sampling
• Managed and processed participant questionnaires at 3, 12, 16, 18, and 24 months
Interests Financial Assistant May 2007-Feb 2008
Knitting and Crocheting
Tabletop RPGs
HIV Neurobiological Research Center … San Diego, CA
International Travel • Maintained working financial records for all projects
Cooking and Baking • Assembled and proofread grant materials during application cycles
• Filed financial paperwork