Effective Problem Solving

5.0 PROBLEM SOLVING TOOLS

Table 1. Matrix of Problem Solving Tools

Problem Solving Tools Matrix

Failure Mode and Root Choose & Implement
Problem Identification Containment Control & Standardize
Cause Analysis Corrective Actions

Pareto Analysis Containment Process 5-Why Analysis Decision Matrix Control Charts

Capability (Quality) Index Descriptive Statistics Cause & Effect Diagram Gantt Chart Process Control Plan

Check Sheet Run Chart/Trend Chart Cause & Effect Matrix Trend Chart Error-Proofing
Basic Level Tools

Is / Is not (Stratification Capability (Quality) Read Across Table /

Brainstorming
Analysis ) Index Replicate
Measurement System Lessons Learned
Histogram
Analysis Database
- Gauge R&R Flowcharting
Work Flow Analysis
Benchmarking / Best
Practices
Fault Tree Analysis
Scatter Diagram
Supplier Input Process Failure Mode & Effects Statistical Process
Run Chart/Trend Chart
Output Customer Analysis (FMEA) Control (SPC)
(SIPOC) Concentration Diagram Pre-Control
Intermediate Level Tools

Design of Experiment
Linear Regression
Analysis
Hypothesis Testing
Paynter Chart

Capability (Quality) Index

Multi-vari
Process Flow Map
P-Diagram / Parameter
Design
Advanced Level

Quality Function
Design of Experiment Test to Failure
Deployment
Tools

- Voice of the Customer - Full Factorial Monte Carlo Simulation

- Voice of the Process - Fractional Factorial Taguchi - Robust Design

Statistical Tolerancing
Tools listed in the "primary" cell. Many tools can be used in other areas.

NOTE:
• This list is not meant to be an endorsement of any specific methodology.
• This is not a comprehensive list.
• Selected tools will be used based on the problem.

CQI-10 53 Issue: 1.0 Dated: 4/5/2006

Replaces: N/A Dated: N/A