CASE -

By – PREM’s RESTAURANT & FAST FOOD, SCO 3, Sector 41 D, Chandigarh

Against - Parties involved

1. MANIKA TREHAN
https://m.facebook.com/manika.trehan
Co-founder at TravelTroovel
https://traveltroovel.com/
From Ambala City
MA Psychology from MCM DAV 36 2015
School Counselor, Smart Wonders School, Sector 71, Mohali
(She started the actual thing by posting on the group)

2. Janvi Makeover
https://m.facebook.com/profile.php?id=100006473925018&fref=pb
Freelance makeup artist
Lives in Chandigarh
(“”You guys are bullshit”” – Sent us personal message mentioning the Sarais Act 1867)

3. Surya Shandilya
https://m.facebook.com/surya.shandilya.9
From New Delhi
(She mentioned the act specifically in the post by Manika and provoked and gave false
information to people.)

4. Abhinav Srihan
https://www.facebook.com/abhinav.srihan?hc_ref=ARSD14ZhtArKGbszDGg2xFELcAl354Sup
wavwMJIuVCHOXCUMKFj3fJ1UM7PAE2dLbk
Fauna Police officer at Fauna Police
Pack Leader at Dog's Inn
Lives in New Delhi, India

(“”How can you deny anybody to use restroom, you are not above the Indian law”” –
review 1* and comment on our facebook page.)

5. Reet Kaur
https://www.facebook.com/ravneet.kaur.7798

(“”Chandigarh helpost... As a female i strongly condemn your act of denying usage of

washroom... Why not start charging 2 or 5 rs for using washroom... Now this will be ur
only income source.”” - review 1* and comment on our facebook page.)

1
6. Apoorv Malhotra
https://www.facebook.com/apoorv.malhotra.5?hc_ref=ARRt7bOgMAm0C4Ibzvb5brztWf_Pr
aZ6xnsOBfU0FQR-fCdBl5aKq_uD08JgrdHka6c
Sr. Engineer - Software at Tech Mahindra, Chandigarh

(“”The restaurant that denies services while somebody is in emergency is shit”” - review
1* and comment on our facebook page)

7. Mukesh Jain Lalwani

https://www.facebook.com/mukesh.j.lalwani?hc_ref=ARTYc4xHKnCkCqmmcoC-
LavNBej8uRE0Al366tyjVLtDBwWtoYDu9ZBriNVGitxIQWo
Lives in Chandigarh, India

(“”Chandigarh helpost jindabaad. how can you deny to anyone who want to use your
washroom. Fool”” review 1* and comment on our facebook page)

8. Jagjit Singh
https://www.facebook.com/jsbhari?hc_ref=ART5x8Vy_33uC_NlvMrEIoffvrFb08apbLDOKliUl
zgfDmcmUzgMYwmycO6rGmGVXco
Founder/CEO at NetSake Solutions
Studied at RIMT - IET
Lives in Mohali, India

(“”How can you deny to use washrooms, you can not do this”” - review 1* and
comment on our facebook page.)

9. Anurag Udayvir Chauhan

https://www.facebook.com/anurag.chauhan.71619?hc_ref=ARQU_Uj9SashCv6v585Xh7Oj4x
Xwa03UH5fqKV40Ja6F8Elc955eHibXGUoQoVPQouY

(“”Worst restaurant I have ever visited ...very poor service”” – He never visited our
restaurant and was involved in most of the commenting on the girl’s post - review 1* and
comment on our facebook page)

10. Unknown 2-3 persons who said that they will urinate at our restaurant’s doors and walls as
mentioned by the comments from deleted post.

11. Persons who after posting the pictures of the Sarais Act 1867 in the comments on the post,
proked people to come together against us gave Bad ratings.

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This case is regarding the defamation and mental harassment faced by Prem’s Restaurant and Fast
Food, SCO 3, Sector 41 D and owner of Prem’s Restaurant caused by Manika Trehan who posted on
a facebook group “Chandigarh Helpost” having more than 141000 members - “” Look at this Prem’s
Restaurant in sector 41. My female friend needed to use washroom and they refused. Just because
she wasn’t customer there”” dated 13th November,2017 at 9:29p.m.

She attempted to use the public support of the group based on misuse of “ Sarais Act, 1867” which
governs hotels and not restaurants and claimed that restaurants are obliged to let non-customers
have free access to washroom facility. She invoked people to put negative reviews on the facebook
page of the restaurant “Prem’s Restaurant” causing defamation of the business and personal
harassment of the owner through abusive reviews, personal messages and comments on her original
post on Chandigarh helpost.

The incident began with a female who was accompanied by her male friend to the restaurant to use
the washroom was refused by the waiter because of their inebriated condition. This issue did not
even reach the owner Mr. Sanjeev Grover who was present there at the counter and generally
allows non-customers to use the washroom aswell but they just talked to the waiter. Being a private
premise , the owner has the complete right to refuse the use of washroom to non-customers in
order to maintain the ambience of the restaurant and not create inconvenience for the customers
sitting inside.

The women was very politely told to use the public washroom in the same market which is open till
10:00p.m. at night as the waiter couldn’t allow her given their inebriated state as the restaurant is a
family restaurant after which she left the premise at 9:30p.m.

In a while, i.e approx 9:40 p.m. a post was put by Manika Trehan who false claimed that her friend
wanted to use the washroom mentioned above. However, looking at the CCTV footage we found
that Manika Trehan herself came to the restaurant that night to ask for washroom and gave false
information about her friend being in the situation. This lead to provoking of public to act against the
restaurant and the owners all based on the deliberate false information provided by Ms. Manika
Trehan and supporters on the basis of “Sarais Act 1867”.

Soon people started giving poor reviews on the restaurant’s facebook page which led to falling of
rating from 4.1* to 2.8* . This was encouraged by her and her supporters who invoked everyone to
put poor rating on the restaurant, causing defamation of the restaurant.

People also sent highly abusive messages, reviews and comments for both the restaurant as well as
the owners causing a huge mental harassment and later on we had to delete the page.

Examples of such comments are – “ You people are bullshit” , “Let’s go and pee at their doors” ,
“Let’s go and pee on their walls” , “You are not above the law”, ”Worst Restaurant”, “Shit
restaurant” , “How can you deny to use the washroom, you cannot do this” , “ take Rs2 or Rs5 and
charge”, “This restaurant should be shut down” and these can be traced after the post is recovered
as she deleted the post but some of them are attached with this document.

The facebook post was deleted by her in an attempt to hide her act and destroyed the proof of
damage she did to the reputation of Prem’s Restaurant and its owners.

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*Post on Chandigarh Helpost *Inbox By Janvi Makeover *Manvi Trehan entering the

restaurant accompanied by male

friend.

*Manika asking waiter for toilet *Manika leaving premises *Manika Trehan’s Profile

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• 1 Star reviews and abuses by the people after her post and being proked by her they
themselves provoking others.

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We have attached above the links and copies of the profiles of people involved with the pictures or
proofs of the various posts and messages. We have also attached the copy of Sarais Act 1867. Also ,
we request the police to recover the deleted post linked
“https://m.facebook.com/groups/319755608194233?view=permalink&id=892440614259060“ In
order to assess the magnitude of defamation and mental harassment caused by Ms. Manika Trehan,
people involved in abusive comments, people who sent personal messages.

Thanking You

Owner