Académique Documents
Professionnel Documents
Culture Documents
Educational Institutions
Vision To build a world class CRM
product that provides a robust,
scalable and secure solution to
forward thinking educational
institutions around the globe.
Our aim is to deliver great
outcomes for our clients at very
affordable prices that will drive
competitive advantage for them
in the market.
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What is Pappaya?
• It is built on the principle that each client has a unique set of CRM needs
• It is a framework-based product, comprising a core set of CRM
functionality
• It is agile, having the flexibility to add new modules to customize it to the
specific client requirements
• It is very secure with three layers of firewall protection
• It is a highly available AWS cloud hosted solution
• It is able to deliver 100% of the client’s CRM requirements
• It has the most competitive rates of any CRM provider
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Solution The Pappaya CRM solution
provides your enterprise with the
ability to connect all the key and
integral personas in your
organisation together, through a
single portal, enabling them to
input, inform, exchange and
manage the key aspects and
intricacies of their educational
life.
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Leading edge
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Market Differentiators
No Expense on Configuration
We find ways to cut your costs and enhance your savings
No Usage Limit
We let you make the most of our Education Management Services
No Administration Overhead
We don’t charge you for any form of technical assistance
Unlimited Emails
We ensure you are never impacted by the lack of email, storage, or accounts
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Features of Pappaya Ed
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Competitive Capability – Vs Salesforce Vs ClassBoard
Features S P C
Students Support - Online Dashboard ✔ ✔ ✔
Faculty Support - Online Dashboard ✔ ✔ ✔
Online Course Materials / Forum ✔ ✔ ✔
Enrolment / Student Acquisition ✔ ✔ ✔
Online Newsletters ✔ ✔ ✔
Customization / Easy Config ✔ ✔ ✔
Online Payments Tracking ✔ ✔ ✔
Digital Storage ✔ ✔ ✘
Timetable / Resource Management ✔ ✔ ✔
Attendance Tracking ✔ ✔ ✔
We compare ourselves
Online Email Channels ✔ ✔ ✔ with one of the major
Online / SMS / Phone Call Notifications ✔ ✔ ✔
Hostel Management ✔ ✔ ✔
CRM Providers
Leader Boards ✔ ✔ ✔
Exam Results / Reports ✔ ✔ ✔
Access from anywhere ✔ ✔ ✔
Alma Mater ✔ ✔ ✘
Annual Health Measures ✔ ✔ ✘
Transportation Management ✔ ✔ ✔
System Alerts ✔ ✔ ✔
Online Blogs ✔ ✔ ✘
Multilingual / Vernacular Language Support ✔ ✔ ✔
Webinars ✔ ✔ ✘
Online Documents Handling ✔ ✔ ✔
Staff Management ✔ ✔ ✔
Brainstorming Sessions ✔ ✔ ✘
Project Management ✔ ✔ ✔
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Competitive Capability – Vs Salesforce Vs ClassBoard
Features S P C
Slack Channel ✘ ✔ ✘
Crowd Management ✘ ✔ ✘
Monthly Reviews ✘ ✔ ✘
Surveys ✘ ✔ ✘
Polling System ✘ ✔ ✘
Online Contests ✘ ✔ ✘
Video Conferencing ✘ ✔ ✘
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Core Features
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Core Features
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Core Features
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Core Features
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Core Features
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Advanced Features
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Advanced Features
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For the
Benefits Teachers
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For the
Benefits Students
• Advanced interaction with
teachers, parents and peers
• Access to attendance, timetable,
marks, grades and examination
schedule
• Freedom to browse through
library books
• Information about school events
and holidays
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For the
Benefits Parents
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Approach
Business Focus Our innovative approach guarantees delivery at the right price, on site and on time,
giving you quantifiable business benefits and predictability
Unique Perspective Company culture carrying an “IT Attitude” which means we concentrate on doing
what it takes to drive value to our clients, rather than sticking to a typical 9am to 5pm
working day. This also means support is truly 24 hours a day, 7 days a week.
Proven Approach We adopt an Agile approach on all of our engagements. Our preferred methodology
for individual team delivery is Scrum. On larger Programmes, where multiple teams
are working together, we supplement Scrum with techniques from Scaled Agile
Framework (SAF).
Alliances/Partnerships AWS (Amazon Web Services) Partnership, Redhat, Microsoft, Oracle, Sophos,
VMWare, McAfee, and Intel
Capability and Experience We deliver services across the entire IT value chain with capabilities in: Programme
and Project Management, (F)Ailing Project Recovery, IT Architecture and
Infrastructure Design, Software Development, Systems integration, Enterprise
Application Integration (EAI), DevOps, Software Quality Assurance, IT Infrastructure
Deployment , Operations Management, Application Monitoring, Application
Maintenance and Infrastructure Management
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Industry Trends
Content
• Needs to be interesting and relevant
• Consumer becoming more sophisticated
• Depends on in-depth information – now
• BYOD and BYOA (Bring Your Own Application)
• Social tools will bring increased collaboration to the cloud
Geo-location
• Beacon Technology, pushing location specific messages
• Rapid adoption by retailers but cross industry relevance
Personalisation/ Customisation
• Websites need to be social, inspirational and personal
• Loyalty programmes to send targeted offers to clients, hiding pricing from competition
Omnichannel
• Consumers alter balance of purchase behaviour, shifting more online
• Mobile/Digital experiences will evolve to rival offline experience
• Mobile is now mainstream
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• Set up
Services
• Consolidation
• Personalisation
• Insight
• Training
• 24x7 Customer Care Service
• Support & Maintenance
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Solutions Delivery Approach
We have the skills and experience to deliver the full project life-cycle. We implement governance and assurance
activities, establish communication and collaboration, establish strong financial controls, and resolve conflict and
escalation quickly.
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