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The Perfect Boss And The ³Difficult


Boss´
The Perfect Boss
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àou and your colleagues may be doing a
particular kind of task everyday, but it is your
bosses responsibility to see that you are doing
the right things, in the 'approved' way. And
that you have adequate resources to be
productive.
Put another way ± your bosses job is not to
control you, 
 




 
 
 that
helps the whole organization fulfill its
purpose.

A good boss coaches you, notices when you


have done well, and motivates you to do
even better. The bosses job is different to
yours.
The Perfect Boss

1. Respect:
His position.
His experience at both work and
life.
2. Learn:
mrom his experience with an open heart and
mind. ³only open minds receive wisdom.´
As much as u can learn about the job
business for both your experience at work
and getting maximum benefit towards
achieving the company goals. Be open to
learning something new, or rethinking
things through in a new light. Try to treat
this exchange as mutual problem-solving
rather than a confrontation in which your
boss is your adversary.
3. Communicate:
Listen to him, talk to him and understand his goals
and responsibilities. Use this opportunity to
convey your ideas about how things could change
in order to help him and, in turn, help you to have
a more pleasurable workplace.

Try as much as you can to ask, understand and


approach. It helps exploring your concerns and
feelings directly & helps solving problems.
Communicate in the right way. Choose the right
words and form to say. | 

 
   
 
!
"
Vritten notes that your boss will read later
.4. Be a friend or a son.

Sometimes business for friendship is


better than friendship for a business.
Dealing with my boss as a big brother
or a father will make the work
environment completely a different
one.
That will be markedly obvious in
accepting his ideas with a broad mind
and thoughtful heart.
The Perfect Boss
Interact with your boss on a personal level too.
Learn about his or her family, hobbies, etc. Ask
your boss to lunch once in awhile. It¶s easy to get
stuck in your daily work routine²but the hour
spent away from the office can be imperative to
your on-the-job success.
Spending an hour out of office with help strengthen
that relationship. Regardless how long you both
spend with each at work. Having a dinner once
will make a big difference. Just try it !
But always take care that you are not abusing this
special relationship or else you could end up
losing it, if not much more«
5. Manage your Negative Reactions :
Inabiltity to control emotions could lead to
losing prople around you, so try to handle
your reactions in the right way. Once you
managed your negative reactions and
understand, you can work to communicate
your concerns ±as long as they¶re formed
in a helpful, positive manner. Thereby
creating an atmosphere for problem and
right communication
È 

    
If you are angry or frustrated and want to let
your boss know, then first talk this through
with a friend or colleague or, failing that,
talk into a tape recorder. Say anything and
everything you want to, then play back the
tape and listen to yourself.
6.Be honest:
it's more important to deliver the bad news
immediately, especially if it's about you.
Î.Hard times behavior:
you should show concern but not contrition. If it's
not your fault, don't accept the blame for what
happened. On the other hand, don't be laughing
and grinning either. Take it seriously and radiate
confidence that better times are just around the
corner because you've got a plan to address the
problem.
å    
Vrite down your goals and what you expect to get
out of your meeting before you begin. Vrite
down specific behaviours and incidents from the
recent past that illustrate the need for change.
These notes will come in handy during your
meeting.
è     
At your meeting tell you boss you are
interested in finding out how you can help
him better meet his organisational goals.
Let him know what observations you have
made and then go on to suggest what the
likely benefits could be it they were
improved upon.
Ö 
 
 
Ask your boss to talk about your behaviour,
your performance and how it too has
contributed to the current situation. Vhat
attitudes and behaviours would you need to
change to help your boss accomplish his
professional goals?
ÖÖ    

 
 
mploy good active listening skills. Use ³I´
statement instead of ³you´ statements. Use
clarifying and confirming techniques to
make sure that you heard him correctly and
acknowledge that he has been heard.
Ö      
ðake good use of questions. Be open to
learning something new, or rethinking
things through in a new light. Try to treat
this exchange as mutual problem-solving
rather than a confrontation in which your
boss is your adversary.
The Perfect Boss


That heaven-sent boss will be your

guidance throughout your life,

even if his presence has been for
ü a short time, believe it or not, you
ü will remember him forever. That
ü will be due to a number of
ü reasons, the most important of
ü
which is the changes he has made
ü
to your career-life chart«
 
  
 
  





    

 
 
  

  
 
  
!  
 


 

Vhat makes for a bad boss? Some are


just plain nasty, but often, a bad boss
is all in the eye of the beholder. One
person's boss from hell may be
another person's pinup.
If you need regular direction, for example, you will
be miserable with a hands-off, absentee manager,
but if you have strong needs for autonomy (self-
government) you will flourish under the same
regime. Then again, the problem could be simply
bad chemistry. He's an introvert and you're an
extrovert. àou like direction, he thinks you're
"needy." àou like to go home at six, he's a
workaholic.
Or maybe it¶s due to some work stresses around
So before you assume your boss is
that hard or difficult kind, ask
yourself: Does he get along with
others? Does he pick on everyone,
or just you???
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The ³Difficult Boss´

The Veak ðanager


The Political ðanager
The Black and Vhite ðanager
The Obsessive ðicro-manager
The Invisible ðanager
The Task ðaster
The Nasty ðanager
The Bulling ðanager
The Veak Boss
Characteristics :
Ñ Aggressively avoids taking risks.
Ñ He's vague ± not clearly understood or felt.
Ñ ðay also be ill-trained, and lacking
management skills
Ñ He won't stand up for you.
How to cope with
Ñ If your boss is a reluctant (unwilling)
manager, work around him.
Ñ Take the initiative to set out the parameters
of the work. Give yourself the feedback
you need.
Ñ ðake his life easy by only talking to him
about critical issues. If your boss is lacking
management skills, tell him what you need
from him to do your job.
The Political Boss
Characteristics:
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How to cope with
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Black and Vhite Boss

Characteristics:
Ñ He just doesn't get it, maybe because
he is very concretely.
Ñ He doesn't under-stand slight
difference in color, meaning, context,
or high-level ideas.
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How to cope with
ÑShape your communications to his needs.
Ñ If he is fact-oriented, don't waste your time
painting arguments based on ideas. Simply
state the facts and provide information
unjudged
Obsessive ðicro-ðanager
Characteristics:
Ñ He trusts you the way you'd trust a ten-year-
old child to drive a car. He doesn¶t think that
you¶re up to the job!
Ñ No matter how much detail you give him, or
how many times you do redo a piece of work,
it's still not right.
Ñ àou're completely demotivated and have lost
your sense of competence and confidence.
How to cope with
Ñ If the problem is his own insecurity,
anticipate issues that will make him anxious
by reassuring him that you have covered all
the bases. Say, for example, "in completing
this I spoke to « and took the following
issues into account . . .³
Ñ Vrite it down as well, as he may be too
anxious to fully process what you are saying.
The Invisible ðanager
Characteristics:
Ñ àou have no one to go to for direction. He
doesn't have a clue about the volume or
space of your work.
Ñ àou're killing yourself, but no one notices
or gives you feedback.
Ñ He may be invisible because he's too busy,
or is a reluctant or unskilled manager.
How to cope with
Ñ If it¶s a time problem, do your assignment
before you both meet to make the meeting as
efficient as possible.
Ñ Be strategic on issues where you need
support. Give yourself direction and feedback
by setting milestones and regularly evaluating
your effectiveness against them.
Ñ stablish a mechanism for getting
direction, at an agreed time, weekly or
monthly meeting, and hold her to the
commitment. Don't be shy about
bringing up the same question more than
once or twice until it is resolved.
 
Characteristics:
Ñ He doesn't have a life, and doesn't expect you
to either.
Ñ àou're drowning in work but he keeps
heaping on more.
Ñ His time-lines are ridiculous.
Ñ Sometimes an extremely task-focused
manager is so focused on getting the work
done that he's not aware of the impact of his
behaviour on the people around him.
How to cope with
Ñ If you've talked to him and he still doesn't
get it, create your own standards for
evaluating what is realistic and doable.
Ñ
Don't be apologetic about wanting time for
a personal life. Vork-life balance is your
right, not a privilege.
 
Characteristics:
He's ruthless. He seems to take pleasure in watching
you twisting around from discomfort. He has pets
and you are not one of them.
Sometimes an apparently nasty boss is simply so
task-focused that he is so blind to see how his
behavior makes you feel. Underneath a rough
exterior, as the saying goes, may be the heart of a
pussycat.
Vhen you face him, does he apologize, or
get mad?
If he was that heart of a pussycat, then try to
accommodate and cooperate for the work
benefit.
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If you are patient and persistent, you can accomplish


career goals regardless of how anyone would
attempt to stand in your way.
The more someone opposes your success, the
more determined and committed you should
be to succeed in spite of their efforts. After
all, according to the laws of physics, every
action has an equal and opposite reaction.
This holds true in the work area as well as
in the physics law .
Try to do as the saying says  

    
!
Try to find support or another mentor, maybe
a co-worker or another manager or even out
of your work area« that person can change
a lot in your psychological potential, giving
you more power to do your job & stay on
your way
vome Tips
Ö  

Ñ Losing your temper and launching a verbal
offensive against your manager is a major
mistake.
Ñ If your boss feels cornered, he or she is likely to
resent your approach and fight back with
counter-criticisms.
Ñ make sure you've got your emotions under
control and be prepared for your boss's possible
reactions.
V         


Ñ Phrase your complaints as neutral observations


rather than criticisms so your boss doesn't feel
under attack. Be as concrete and specific as you
can, and steer clear of discussing your emotional
reactions or guessing their motives.

Ñ mor example, instead of saying, "àou keep


bugging me about this project, and it makes me
feel like you don't think I can do the job," you
could state: "I noticed that you asked me for
updates on this project five times last week."
M    

Ñ After you've made your observation, get the


manager's take on the scenario.

Ñ Try an approach like this: "Obviously, this


project is very important to you. But I was
wondering if there's anything else I need to know
about the situation."
Ñ Don't assume you understand your boss's
reasoning. It may seem to you that she's on your
case because she doesn't have anything better to
do, but perhaps she's getting pressure from the
top, or maybe she's worried she didn't
communicate the guidelines clearly.

Ñ ðaybe she doesn't even realize how many times


she's checked in with you.
  
  

Ñ Presenting a resolution will demonstrate you're


willing to take responsibility for the situation and
cast the entire conversation in a much more
positive light.
Ñ Communicate your concerns. in a non-adversarial
way.that doesn¶t do furthur damage to your
relationship.
r      

Try to see the criticism as valuable


information about how to do better, not as
a personal attack. Try to separate your
personal ego from your business persona.
Try to see the criticism as an opportunity to
work together with your boss on a
development plan. See yourself as a
partner with your boss on this plan, rather
than as a victim of a power struggle
·   

Ñ minally, thank your boss for taking the time to


meet, listening to your concerns and agreeing to a
solution. nding the session on a positive note
will give your new agenda added momentum.

Ñ Consider following up with a written summary of


your agreed-upon points, so the new plan doesn't
fall to the wayside.
If your boss is unsupportive due to personal
issues, that's his problem. Stay above the
fray and don't let your spirit be dampened
by his unenthusiastic regard for your career
advancement.

Set your self goals in the place where you


work and let your concern achieving them,
when you feel success you will forget all of
the boundaries that you face.

stablish a reputation for being a model


employee in the eyes of all who are familiar
with your work.
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Bibliography
http://www.ivillage.com/work/job/succeed/articles/0,10109,
187833_238072,00.html
http://www.imdiversity.com/Article_Detail
asp?Article_ID=6782
http://www.ivillage.com/work/job/succeed/articles/0,10109,
187833_238072,00.html
http://www.careercity.com/JobSeekerX/Resources/Articles/
Relationships.asp
http://www.usatoday.com/money/jobcenter/workplace/relati
onships/2002-11-11-negotiate-peace-agreement_x.htm
http://campus.workopolis.com/servlet/Content/wcresarchive/
20030514/lqa20030514?gateway=campusen
http://health.discovery.com/centers/mental/articles/managing
boss/managingboss.html
Vish you All that
Perfect Boss
&
Happy career
at *  +* 

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