KINGDOM of CAMBODIA

State Secretariat of Civil Aviation

Advisory Circular
SAFETY MANAGEMENT SYSTEM – SAFETY
PERFORMANCE INDICATORS FOR AOC HOLDERS

Number : AC 36/10
Effective Date: 13.09.2010

1. GENERAL. Pursuant to CCAR , the State Secretariat of Civil Aviation (SSCA) may, from time to time,
issue advisory circulars (ACs) on any aspect of safety in civil aviation. This AC contains information
about standards, practices and procedures acceptable to SSCA. The revision number of the AC is
indicated in parenthesis in the suffix of the AC number.

2. PURPOSE. This AC is issued to provide general guidance and principles on the development of
Safety Performance Indicators (SPIs) for AOC Holder’s Safety Management System (SMS).

3. APPLICABILITY. This AC applies to all Cambodia Air Operator Certificate (AOC) Holders.

4. CANCELLATION. Not Applicable.

5. EFFECTIVE DATE. This Advisory Circular is effective on 13 September 2010.

6. REFERENCES. ICAO Safety Management Manual (Doc 9859) and SSCA Advisory Circular 1- 3.

7. INTRODUCTION.

7.1 The SMS was implemented on 1 January 2009. Under the SMS framework, all AOC Holders are
to manage safety as an integral of their core business functions. As a minimum, all AOC Holders
should monitor and improve their safety performance to a level that is acceptable to SSCA.

7.2 As SSCA AC was written to AOC Holders, SAR-145 AMOs and ATOs, the examples of the possible
safety performance indicators provided in paragraph 13(h)(i) were also generically written. In
this AC, the typical examples of safety performance indicators are for AOC Holders only.

8. SAFETY PERFORMANCE.

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 8.1 Safety performance measurement provides an indication on the effectiveness of an AOC
Holder’s SMS. It measures and tracks the Safety Performance Indicators (SPIs), Safety
Performance Targets (SPTs) and the safety action plans. These SPIs and SPTs, identified by each
AOC Holders, are used to express the organisation’s safety objectives and provide objective
evidence of its effectiveness in managing safety while conducting its core business.

8.2 In the ICAO SMS framework, organisations are responsible to put in place its own
safetyperformance measurement. SPIs and SPTs are essential part of the safety
performancemeasurement. As the richness of the data increases, these SPIs and SPTs would be
revisedprogressively. This re-iterative loop would contribute towards maturity of the SMS and
enhanceoverall safety performance of each organisation.

8.3 To assist airlines in devising the SPI and facilitate the alignment with that of State
SafetyProgramme (SSP) Safety Indicators (SIs), SSCA has provided some typical examples of
SPIsas reflected in Appendix 1.

9. SAFETY PERFORMANCE INDICATORS (SPIs) FOR AOC HOLDERS.

9.1 SPI refers to the quantification of the outcomes of selected low-level, low
consequenceprocesses, such as the number of runway incursions/ excursion events per
specified number offlight cycle. It can be derived from relevant reportable incidents selected
from the mandatoryreportable incidents reflected in SSCA AOCR Appendix Q list of reportable.

9.2 These indicators quantify incidents that could potentially result in consequences that are of
highand/or medium severity. In addition, these are also indicators that the AOC Holder has
somedegree of management influence and would be able to devise intervention programmes
toaddress it. For example, lightning strike is not included because it would be difficult for the
AOCholders to devise intervention programmes to address it.

9.3 The SPIs are expressed in numerical terms and are based on historical data. These
SPIsrepresent the short-term safety performance objective of the SMS that should be
obvious,measurable and linked to the safety concerns of an SMS.

10. SAFETY PERFORMANCE TARGETS (SPTs) FOR AOC HOLDERS.

10.1 SPT values are long-term, measurable objectives reflecting the safety performance of an
SMS.These values are expressed in numerical terms; they should be obvious, measurable, and
acceptable to AOC holders and linked to the SPI (short-term objective) of an SMS.

10.2 SPT values are set based on the historical data of Safety Performance Indicator values.
eg 10%reduction.

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 APPENDIX 1: TYPICAL EXAMPLES OF SAFETY PERFORMANCE INDICATORS

Typical examples of AOC Holder's Safety Performance Indicators (SPis):

No Safety Performance Indicator

1 Fuel quantity requiring the declaration of an emergency per [xxx] flight cycles
2 Ground occurrences within apron and taxiways that could result in damage to
aircraft/equipment or injuries to personnel per [xxx] flight cycles
3 Runway Incursion per [xxx] flight cycles
4 Runway Excursion per [xxx] flight cycles
5 High Speed Rejected Take-offs (>80kts) per [xxx] flight cycles
6 Air Turn-backs due to technical failure per [xxx] flight cycles
7 Shutdown of an engine in flight per [xxx] flight hours
8 Unintentional deviation of airspeed, intended track or altitude that result in activation of
deviation notification per [xxx] flight cycles
9 Pilot and/or cabin crew incapacitation per [xxx] flight cycles
10 Severe turbulence or weather resulting lost in altitude (>300ft), injuries, structural damage or
difficulty in controlling the aircraft per [xxx] flight cycles
11 TCAS RA (due to non-compliance with ATC instruction) per [xxx] flight cycles
12 Unstable Approach below 500ft (Reference to ALAR) per [xxx] flight cycles
13 Configuration error and/or computation of wrong data for takeoff and landing per [xxx] flight
cycles
14 Activation of Enhanced Ground Proximity Warning System (EGPWS) per [xxx] flight cycles
15 Hard Landings per [xxx] flight cycles
16 Loading or load sheet errors per [xxx] flight cycles
17 Undeclared Dangerous Good per [xxx] flight cycles
18 Dangerous Good spillage, leakage and/or improper handling per [xxx] flight cycles
19 Fire and I or Smoke events, including those where the fires were extinguished per [xxx] flight
cycles or flight hours
20 Failure of more than one system in a multiple-redundancy system per [xxx] flight cycles or flight
hours
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