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Sophia Masrour

214.417.1964; smm130430@utdallas.edu

The University of Texas at Dallas December 2018
B.S., Business Administration
North Lake College
A.B.A., Business Administration August 2013-May 2015

Appfolio February 2018-Present
Data Quality Intern
• Managed and qualified leads to identify high-value opportunities for the business.
• Researched prospects and gathered data to analyze strategies for outreach to potential new clients.
• Responsible for CRM database maintenance and entry, including initial outreach via phone calls.
• Created role play scripts for fellow interns to practice call skill.

Garden Ridge Preparatory School June 2014 – Present

Marketing Director
• Identified target market and developed pricing strategy.
• Implemented new marketing strategy for business which including recreating their current website and also
being more active on social media, creating a Facebook, Instagram, and Twitter page to get more exposure in
the digital world.
• Visited competitors and learned about their operation.
• Developed promotional activities to attract new customers while also retaining existing customers.
• Reviewed the resumes of new hires and selected qualified new hires for an interview with the director.

Plato’s Closet September 2010 – May 2013

Assistant Manager
• Managed and trained 12 employees about stores policy, customer service, and time management.
• Generated and analyzed financial growth reports every 6 months.
• Monitored and restocked inventory every 6 months.
• Applied knowledge of merchandise to answer questions on goods provided and assisted customers in any
questions they had.


National Honor Society of Leadership, University of Texas at Dallas August 2015-Present
Psi Beta, North Lake College August 2013-May 2015
Phi Theta Kappa, North Lake College August 2013-May 2015

Technical: MS Word, Excel, Publisher, Photoshop
Languages: Fluent in Farsi
Eligibility: Select applicable verbiage (USPR) Eligible to work in the U.S. with no restrictions