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Sophia Masrour

214.417.1964; smm130430@utdallas.edu
https://www.linkedin.com/in/sophiamasrour

EDUCATION
The University of Texas at Dallas December 2018
B.S., Business Administration
North Lake College
A.B.A., Business Administration August 2013-May 2015

BUSINESS EXPERIENCE
Appfolio February 2018-Present
Data Quality Intern
• Managed and qualified leads to identify high-value opportunities for the business.
• Researched prospects and gathered data to analyze strategies for outreach to potential new clients.
• Responsible for CRM database maintenance and entry, including initial outreach via phone calls.
• Created role play scripts for fellow interns to practice call skill.

Garden Ridge Preparatory School June 2014 – Present


Marketing Director
• Identified target market and developed pricing strategy.
• Implemented new marketing strategy for business which including recreating their current website and also
being more active on social media, creating a Facebook, Instagram, and Twitter page to get more exposure in
the digital world.
• Visited competitors and learned about their operation.
• Developed promotional activities to attract new customers while also retaining existing customers.
• Reviewed the resumes of new hires and selected qualified new hires for an interview with the director.

Plato’s Closet September 2010 – May 2013


Assistant Manager
• Managed and trained 12 employees about stores policy, customer service, and time management.
• Generated and analyzed financial growth reports every 6 months.
• Monitored and restocked inventory every 6 months.
• Applied knowledge of merchandise to answer questions on goods provided and assisted customers in any
questions they had.

ORGANIZATIONS, COMPETITIONS OR LEADERSHIP


National Honor Society of Leadership, University of Texas at Dallas August 2015-Present
Psi Beta, North Lake College August 2013-May 2015
Phi Theta Kappa, North Lake College August 2013-May 2015

ADDITIONAL INFORMATION
Technical: MS Word, Excel, Publisher, Photoshop
Languages: Fluent in Farsi
Eligibility: Select applicable verbiage (USPR) Eligible to work in the U.S. with no restrictions