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Reflection is a prime component of learning (Moon, 2013) and when used purposefully and
effectively, reflection tends not to only create but also develop practitioners capable of demonstrating
their progression towards learning outcomes and required standards (Heyler, 2015). Reflective practice
can considerably help (future) practitioners to acquire experience about: their selves, their education,
job, the extent to which they engage themselves at work and at home, important others and socio-
cultural environment; the way of life and cultural formation (example, how establishments) are built and
regulates people. Indeed, having the ability to reflect is a key element of employability in today’s
professions (Wharton 2017). Taking a step further is Critical Reflection as Murray & Kujundzic
(2005), defined it as the process of analysing, reconsidering and questioning experiences within
a broad context of issues. This reflective report will concentrate on my strengths and weakness
and plan actions for improvement and ways to develop in the CIPD behaviour courage to
challenge. This report will however draw on diverse information from my previous work experience,
past weeks reflective log, Belbin team role report and current education .
Reflection on Courage to Challenge
The core of the CIPD Profession Map is the foundation of great HR capability regardless of role, location or
stage of career (CIPD, 2015). Courage to challenge is a professional behaviour that predicts the “courage
and confidence to speak up skilfully, challenging others even when confronted with resistance or unfamiliar
circumstances” (CIPD, 2015, p.43). Ultimately, Clarke (2010), buttress the idea and argues that the courage
to challenge is of critical importance to the stewardship role that HR should be playing at the heart of the
organization particularly in the wake of the financial crisis. Courage to challenge on the CIPD map is an
essential field I would like to develop my competencies and skills.
From childhood I was considered as an ambivert person which tend to hinder my personal and professional
growth as well as my social relationships with others. From childhood I was unable to talk fluency in speech
and communication which made me exert much effort in written communication instead of oral
communication. During my first degree, I mostly would not challenge colleagues’ answers during group
studies because I lacked the confidence to point colleague’s errors so not hurt our social relationship. This
again translated to the numerous workplace when I was working as I could not challenge managerial
decisions with concrete alternatives and make my voice heard during meetings or when my input needed
most. I generally felt disappointed and helpless of myself as it seemingly affected me psychologically. There
was however a reinforcement in my performance appraisal feedback to be very assertive, confident and fair
and firm in my decisions and speak up to issues as and when desirable. I have been quite an inactive person
upon the start of the programme with less valuable contributions to group tasks and class discussions with
the notion that my colleagues are much more enlightened than me so they know better per their country
background and moreover having joined the class late was trying catch up.
When I consider my learning style with reference to Honey & Mumford (1986), I can say I am a reflective-
pragmatist person and I display all the characteristics therein. I most of times prefer to remain aback and
picture scenes from various points of view before acting as a reflector and as a pragmatist I experiment with
new strategies, arguments, and ideas to check validity and reliability. This displays some contra indicators
of courage to challenge (CIPD, 2015).
That notwithstanding, in the past seven weeks, my confidence level has gradually shooting up by the day
as I feel settled in the university culture.
I can now say I feel quite comfortable to contribute my knowledge and ideas during group tasks and class
discussions and probing the ideas of colleagues to enhance my understanding and development.
This is evident that, at a recent development skills day, I naturally found myself active than before and
making concrete suggestions during group tasks, discussions, and encouraging my other colleagues to
contribute in my group as I was a perfect reflection of the Belbin behaviour on that day. I did come to
understand the need to interact more with people to build my courage and take advantage of opportunities
that comes with it and not being adamant to such opening. Another essential area is my style of
communication which makes me feel uncomfortable when people tend not reciprocate that same channel
of communication. When I reflect on my communication style with reference to the transactional analysis
model by Berne (2016), I can say I prefer to speak or write in anger, quarrels, disagreement one on hand,
and fun, agreement and co-operation using my child channel of communication. This was not the case
however as I encountered ‘parent communicators’ whose choice of words were very discouraging and
commanding. This presents me with a challenge for personal development as I want to become a good
communicator in speech and writing. I believe both styles of communication are not ideal in the ‘courage to
challenge’ behaviour, as I would need to address disagreeing viewpoints and agree with others using
Berne’s prescribed Adult-Adult channel of effective communication. This is an essential area of development
I want to tackle moving forward.
Conclusion
I feel elated to possess some skills in the CIPD’s courage to challenge on the professional map, I am of the
strong believe that a conscious development in this area would not only be beneficial to my future career in
employee relations but in other facets of the HR practice upon completion of my postgraduate programme.
I hope to have the personal qualities, core skills, and process skills to confidently make my voice heard
during decision making process and being resolute to professionally challenge decisions and suggest best
alternatives to problems or decisions should the need be. This is an area I wish to develop in line Bailey’s
(2015) view that, professional development a part of everyday HR practice and continuous participation
in professional development.
Appendix A
The CIPD Professional Map
Appendix B
Reflective logs(R.L.)
WHAT?
Make brief notes of what you did: the It was obviously the skills development
lecture or seminar that you attended, day week after it being postponed in
the reading that you have done. week six. I went for lectures as normal
with outstanding topics on all the
modules but the skills development day
stole my attention for the week with Dr
Julie McColl taking us through the
exercise of the mind followed by two
group exercises. The group was a cagey
and enterprising one with colleagues all
giving their best as we were giving
feedback on the task and personal
behaviours accordingly. It was done to
complement our perceived Belbin Team
role exercise.
WHY? The skills development day was a
Make brief analytical notes: why did mandatory requirement of the module
you do it? How was it useful? What but it was worth it I must say. It was
learning outcomes did it cover? What helpful and thoughtful because it helped
part of the assignment question is it me to realize personal behaviours I
helping you with? Knowing why you never took notice of and how facilitators
are doing something helps you move perceive my behaviour in a group task.
from being a passive to an active
learner.
REACTION To begin the day was the introduction of
Make brief notes on your emotional the workshop and reason for the skills
response to the activity: notice the day. We had our first group activity which
affective dimension to your learning. It was the creativity exercise making it
allows you to build a picture of yourself known to us that the group was selected
as a learner and as a student. randomly. I was eager to see what it was
NB: This reflection allows you to notice all about and later found it useful in
what and how you like to learn: the analysing my critical and decisive
subjects and topics that you enjoy – thinking behaviour. For my group we
and the ones that you do not like so were a rocky stone and asked to come
much; whether you like lectures or up with many importance as we can think
reading, whether you enjoy group work as it was more on quantity ideas rather
or independent study. This means that than quality ideas. The ‘car park chaos’
you can choose modules and teaching followed as the second group activity for
and learning strategies that suit you. the day and again we were assigned to
different groups according to our
individual roles from the Belbin team role
questionnaire completed earlier. The
task of the group was to come out with
solution to solving the problem which
was intended to know our individual
behaviours within team working and
whether such characters reflected the
Belbin team role report.
LEARNED The creativity activity I must say wasn’t
Make brief notes on all that you think something I enjoyed most because I had
that you learned from the lecture, class a bad morning that day I was battling
or reading. These notes are where you consciously even though we all have
make your learning conscious, which great imaginations and creative minds.
improves both the quantity and quality Siva observed that I was a critical thinker
of your learning. When we do not do and contributed to the group with quality
this we are in danger of leaving the ideas instead of quantity required more
learning behind as we walk away from often when I have a good idea but I could
that lecture or close that book. You can have contributed more because she
make this section of your review as commented seeing me writing more on
detailed and/or concise as you wish. the sheet than sharing it with team
members and switched off a times. The
car park chaos activity was very
entertaining and enterprising for me
because I had cleared my morning
trauma I was in. I set the ball rolling
during the second task by introducing
and breaking the task for my colleagues
before team members started making
suggestions which may our task quite
easily to begin with. It was very
fascinating to later realized we were all
assigned to groups as per the Belbin
team role report. The Belbin report
showed I was a completer finisher and a
planter which was in consonance with
my behaviour in the team. I still have to
work more on my courage and
confidence and engage myself more in
order to overcome this weakness.
GOAL SETTING This skills development day will be an
Make brief notes about what you will unforgettable experience as it has
do next… nothing will ever give you ‘all offered me the opportunity to build upon
you need to know’ on a subject. my courage to challenge as well as my
Therefore, you should always be confidence to communicate effectively in
thinking: What next? the nearest future.
APPENDIX C- DEVELOPMENT GRID
CIPD., 2015. The Core of the Profession Map. [online]. London: CIPD. [Accessed
22 Mar. 2018]. Available at: https://www.cipd.co.uk/learn/career/profession-
map/core-areas.
CIPD., 2015. Behaviours. [online]. London: CIPD. [Accessed 21 March 2018].
Available at: https://www.cipd.co.uk/learn/career/profession-map/behaviours.
CIPD., 2015. Behaviours. [online]. London: CIPD. [Accessed 20 Mar. 2018].
Available at: https://www.cipd.ae/learn-develop-connect/career-
management/cipd-profession-map/behaviours.
CLAKE, R., 2010. Adopting a braver approach to your job: Careers. People
Management [online]. 1 (1), pp. 36-36. [viewed 19 March 2018]. Available from:
http://web.b.ebscohost.com.gcu.idm.oclc.org/ehost/pdfviewer/pdfviewer?vid=3&si
d=f2ec23fd-0323-4f1f-813b-d74874dba5f3%40sessionmgr120.
HELYER, R., 2015. Learning through reflection: the critical role of reflection in
work-based learning (WBL). Journal of Work-Applied Management [online]. 7 (1),
pp.15-27. [viewed 18 March 2018]. Available from: https://doi.org/10.1108/JWAM-
10-2015-003.
MUMFORD, A., & HONEY, P., 1986. Developing Skills for Matrix Management:
Industrial and Commercial Training [online]. 18 (5), pp. 2-7. [viewed 21 March
2018]. Available from: https://doi.org/10.1108/eb004043.
MOON, J., 2013. Reflection in Learning and Professional Development. 3rd ed.
New York: Routledge.
MURRAY, M., & KUJUNDZIC, N., 2005. Critical Reflection: A Textbook for Critical
Thinking. Québec, Canada: McGill-Queen's University Press.