User’s Guide

• Produced by Individual Software Inc. 
• © Copyright 2011 by Individual Software Inc. 
• M-PROR17-1.0 

i
 IT IS ILLEGAL TO MAKE UNAUTHORIZED COPIES 
OF THIS SOFTWARE 
This software is protected under federal copyright law. It is 
illegal to make or distribute copies of this software except to 
make a backup copy for archival purposes. Duplication of 
this software for any other reason, including for sale, loan, 
rental or gift, is a federal crime. Penalties include fines of as 
much as $50,000 and jail terms of up to five years. 
 
INDIVIDUAL SOFTWARE INCORPORATED 
supports the software industry's effort to fight the illegal copying 
of personal computer software. 
 
Report copyright violations to: 
SIIA, 1730 M St., NW, Suite 700 
Washington, DC 20036 
 
 
INDIVIDUAL, the INDIVIDUAL logo and icon, and ResumeMaker Professional logo are trademarks of 
Individual Software Incorporated. 
 
 
 
 
 
 
 
 
Individual Software Inc. 
______________4255 Hopyard Road, #2______________ 
Pleasanton, California 94588 
Sales and Customer Service: (925) 734‐6767 
Technical Support: (925) 734‐6767 
General: (925) 734‐6767 
Fax: (925) 734‐8337 
Web Site: http://www.individualsoftware.com 
E‐mail: TechSupport@individualsoftware.com

ii
INTRODUCTION..............................................................................................................1

RESUMEMAKER PROFESSIONAL .............................................................................1

Welcome to ResumeMaker Professional ......................................................................................1
Product Tour .................................................................................................................................2
System Requirements ...................................................................................................................3
Contacting Individual Software ....................................................................................................4
Registering Your Software ...........................................................................................................7
CD-ROM LIMITED WARRANTY........................................................................................................8
ResumeMaker Development Team ..............................................................................................8
About the ResumeMaker Help System.........................................................................................9
Updates .........................................................................................................................................9

INSTALLING AND STARTING RESUMEMAKER .................................................10

Installing ResumeMaker .............................................................................................................10
Starting ResumeMaker ...............................................................................................................10
User Name ..................................................................................................................................11
Uninstalling ResumeMaker ........................................................................................................12

OVERVIEW OF RESUMEMAKER.............................................................................13
The Main Menu ..........................................................................................................................13

RESUMES & LETTERS ................................................................................................15

Resumes......................................................................................................................................15
Resume Overview.......................................................................................................................15
Resumes Section .........................................................................................................................16
5 Ways to Create a New Resume ..........................................................................................................16
Guided Resumes .........................................................................................................................17
Guided Resumes Overview ...................................................................................................................17
Opening the Guided Resume Wizard ....................................................................................................17
Resume Types .......................................................................................................................................18
Selecting a Career Level........................................................................................................................22
Completing the Resume Section Questionnaire ....................................................................................23
Recommended Resume Sections and Format........................................................................................23
Completing a Personal Information Card ..............................................................................................24
Entering Information into Your Resume Sections.................................................................................24
Guided Resumes Card Features.............................................................................................................25
Completing a Card.................................................................................................................................26

iii
 Changing the Format .............................................................................................................................26
Using Action Words ..............................................................................................................................27
Using Sample Resume Phrases..............................................................................................................28
Using Resume Phrases in the Employment Section ..............................................................................28
Adding, Removing, and Reordering Cards............................................................................................29
Completing the Guided Resume Wizard ...............................................................................................29
Create a Resume Using Professional Sample Resumes..............................................................30
Create a Resume Using Quick & Easy Resume .........................................................................30
Creating a Resume Using Saved Data ...................................................................................................31
Importing a Resume from a Local File..................................................................................................32
Working with Your Resume..................................................................................................................33
The Ribbon in Guided Resume Editor...................................................................................................34
Changing the Style of Your Resume .....................................................................................................34
TrueType Fonts...........................................................................................................................36
Changing the Header Style of Your Resume..............................................................................36
Adding Bullets to Sections of Your Resume .........................................................................................38
Adding Graphics....................................................................................................................................39
Resume Spacing ....................................................................................................................................39
Resume Format Options ........................................................................................................................40
Using the Thesaurus in Guided Resumes ..............................................................................................40
Using the Spell Check in Guided Resumes ...........................................................................................40
Automatic Page Breaks .........................................................................................................................41
Adding a Section to Your Resume ........................................................................................................42
Removing a Section of Your Resume ...................................................................................................42
Editing a Section of Your Resume ........................................................................................................42
Adding a New Card to Your Resume ....................................................................................................43
Resume Examiner..................................................................................................................................43
Reordering Sections in Your Resume....................................................................................................43
Fit to One Page Less..............................................................................................................................44
Saving Your Resume .............................................................................................................................45
Returning to Guided Resume Cards ......................................................................................................46
Opening a Previously Saved Resume ....................................................................................................46
Opening a Sample Resume....................................................................................................................46
Distributing Your Resume.....................................................................................................................47
Attaching a Letter to Your Resume .......................................................................................................47
Faxing Your Resume .............................................................................................................................47
E-Mailing Your Resume........................................................................................................................48
Creating a New Contact to E-Mail a Resume........................................................................................50
Previewing Your Resume......................................................................................................................50
Printing Your Resume ...........................................................................................................................50
Exporting Your Resume to Different File Formats ...............................................................................51
Returning to the ResumeMaker Main Menu .........................................................................................51
Publishing Your Resume on My Online Resumes ................................................................................51

iv
 To Publish Your Resume.......................................................................................................................52
Tips on Entering Resume Information........................................................................................53
Job Title.................................................................................................................................................56
Objective ...............................................................................................................................................56
Summary or Highlights .........................................................................................................................56
Accomplishments ..................................................................................................................................58
Capabilities ............................................................................................................................................60
Employment ..........................................................................................................................................61
Education...............................................................................................................................................63
Skills......................................................................................................................................................65
Training, Conferences, and Seminars....................................................................................................66
Licenses and Certification .....................................................................................................................68
Honors and Awards ...............................................................................................................................69
Publications ...........................................................................................................................................70
Talent.....................................................................................................................................................71
Affiliations.............................................................................................................................................71
Personal .................................................................................................................................................72
Volunteer Work .....................................................................................................................................75
Other......................................................................................................................................................77
References .............................................................................................................................................78
Letters .........................................................................................................................................79
Guided Letters .......................................................................................................................................79
Types of Guided Letters ........................................................................................................................79
Creating a New Letter ...........................................................................................................................81
Creating a New Contact for a Letter......................................................................................................81
Creating a Merge Document..................................................................................................................82
Selecting from Contact Manager ...........................................................................................................82
Viewing Sample Letters ........................................................................................................................82
Opening a Previously Saved Letter .......................................................................................................83
Selecting a Letter Format ......................................................................................................................83
Selecting a Heading Format ..................................................................................................................83
Selecting an Address Format .................................................................................................................84
Selecting a Greeting ..............................................................................................................................84
Selecting an Opening Paragraph............................................................................................................84
Selecting a Body Paragraph...................................................................................................................85
Selecting a Closing Paragraph ...............................................................................................................85
Select Closing........................................................................................................................................86
Selecting an Enclosure ..........................................................................................................................86
Working with Your Finished Letter ......................................................................................................87
The Ribbon in Guided Letter Editor......................................................................................................87
Changing Views of Your Letter ............................................................................................................87
Changing Font Style and Size ...............................................................................................................88
Changing Your Letters with Bullets ......................................................................................................88
Find and Replace Text in Your Letter ...................................................................................................88

v
 Changing Your Letter with Indents .......................................................................................................89
Inserting the Date and Time in Your Letter...........................................................................................89
Using the Spell Check in Guided Letters...............................................................................................90
Using the Thesaurus in Guided Letters .................................................................................................90
Letter Examiner .....................................................................................................................................90
Page Setup .............................................................................................................................................91
Printing Envelopes.................................................................................................................................92
Fax Cover Sheet ....................................................................................................................................92
Tips on Composing Letters....................................................................................................................93
Recipient.............................................................................................................................................................93
Letter Format ......................................................................................................................................................93
Heading Format ..................................................................................................................................................93
Address Format...................................................................................................................................................94
Greeting ..............................................................................................................................................................94
Opening Paragraph .............................................................................................................................................94
Body Paragraph ..................................................................................................................................................94
Closing Paragraph...............................................................................................................................................94
Closing Format ...................................................................................................................................................95
Enclosure ............................................................................................................................................................95
Finish ..................................................................................................................................................................95
Documents ..................................................................................................................................96
Documents Overview ............................................................................................................................96
Creating a List of References ................................................................................................................96
Creating a Resume Addendum ..............................................................................................................97
Creating an PDF Portfolio .....................................................................................................................98
Opening a Saved Document ..................................................................................................................98

INTERVIEW & SALARY ..............................................................................................99

Virtual Interview.........................................................................................................................99
Virtual Interview Overview...................................................................................................................99
Opening the Virtual Interview Window ................................................................................................99
Viewing the Virtual Interview ...............................................................................................................99
Viewing Interview Questions ..............................................................................................................100
Moving Through Virtual Interview Questions ....................................................................................100
Practice Writing an Answer to a Question...........................................................................................100
Financial Tools .........................................................................................................................101
Salary Calculator .................................................................................................................................101
Cost of Living Calculator ....................................................................................................................102
Contact Manager.......................................................................................................................103
Viewing the Contact Manager .............................................................................................................103
Entering a Contact ...............................................................................................................................104
Contact Information.............................................................................................................................104
Adding a New Contact at the Same Company ....................................................................................108
Viewing a Contact You've Already Entered........................................................................................108

vi
 Adding Appointments and To Do Items..............................................................................................108
Using the Job Search Check List .........................................................................................................109
Marking an Item as Done ....................................................................................................................109
Viewing History Items ........................................................................................................................110
Viewing Activities...............................................................................................................................111
Writing a Letter to a Contact ...............................................................................................................112
Writing an E-Mail to a Contact ...........................................................................................................112
Using Notes .........................................................................................................................................112
Deleting Contact Information ..............................................................................................................113
Printing Your Contact Information......................................................................................................113
Viewing Daily and Weekly Schedules ................................................................................................114
Using the Calendar ..............................................................................................................................114
Scheduling an Appointment ................................................................................................................115
Getting Organized with a To Do List ..................................................................................................115

EXPERT ADVICE ........................................................................................................116

About Richard Fein...................................................................................................................116
Viewing Expert Video Advice..................................................................................................117
Viewing Tips & Advice............................................................................................................117
Viewing Context Advice ..........................................................................................................117

JOB SEARCH TOOLS .................................................................................................118

Job Finder .................................................................................................................................118
Job Finder Overview ...........................................................................................................................118
Starting Job Finder ..............................................................................................................................118
Searching for Jobs on the Internet .......................................................................................................119
Advanced Settings ...............................................................................................................................119
Viewing the Progress of a Search........................................................................................................120
Viewing a Specific Job Posting ...........................................................................................................121
Printing Job Postings ...........................................................................................................................121
Adding a Job Description to Contact Manager....................................................................................121
Job Feeder............................................................................................................................................122
Job Feeder Overview ...........................................................................................................................122
Launching the Job Feeder (Windows 7 or Vista) ................................................................................122
Options......................................................................................................................................122
Launching the Job Feeder (Windows XP or 2000)..............................................................................123
Search ..................................................................................................................................................123
Settings ................................................................................................................................................124
Viewing Results...................................................................................................................................124
Find Jobs on Twitter ............................................................................................................................125
Overview .............................................................................................................................................125
Find Jobs with TwitJobSearch.............................................................................................................125
Overview .............................................................................................................................................125

vii
 Online & Mobile Tools.............................................................................................................126
Post/Distribute Resume .......................................................................................................................126
My Online Resume..............................................................................................................................126
ResumeMaker On-the-Go....................................................................................................................128
Career Tools..............................................................................................................................129
Creating a Job Application ..................................................................................................................129
Federal Employment Overview...........................................................................................................129
Federal Forms......................................................................................................................................130
Federal Information .............................................................................................................................130
Federal Resources................................................................................................................................131

TROUBLESHOOTING ................................................................................................132
Recovering a Resume ...............................................................................................................132
Resume Printing........................................................................................................................132
Alignment of Resume Section Titles and Dates .......................................................................132
Editing Multiple Sections of a Resume ....................................................................................132

ADVANCED JOB FINDER SETTINGS ....................................................................133

JOB FINDER SEARCH SETTINGS...........................................................................133

SUBMITTING YOUR RESUME.................................................................................133

INDEX.............................................................................................................................134

viii
INTRODUCTION

ResumeMaker Professional
Write a Better Resume. Get a Better Job!TM

ResumeMaker™ has always helped you create perfect resumes and cover letters. Now, it helps
you find the best jobs—features you won't find in any other software! Job Finder searches
millions of jobs listed on the Internet and matches them to your interests. The Virtual Interview
now helps you with the answers to over 500 tough interview questions. The Contact Manager
keeps your job search organized. ResumeMaker is guaranteed to be the best and most complete
resume software available.

Welcome to ResumeMaker Professional

Individual Software Inc.’s ResumeMaker Professional has everything you need to create
professional-looking resumes and cover letters to help you get the job you want.
• Create professional resumes with Guided Resumes™ — easy, step-by-step guides to
help you create sharp-looking resumes every time.
• Compose persuasive cover letters with Guided Letters™ — choose from hundreds of
pre-written paragraphs created by experts.
• Fax and e-mail your resume and cover letter together to prospective employers (requires
that fax and e-mail software have been installed on your computer).
• Submit resumes to career Web sites — let your resume be viewed by hiring managers at
leading corporations. Automatically submit your resume to every major career Web site
on the World Wide Web, available to thousands of employers.
• Find Jobs Online — search for job openings online using Job Finder and the Job
Feeder gadget. Find jobs based on your criteria from millions of openings online.
• Contact Manager — stay organized, keep track of your job interviews, target specific
companies, and follow through with to-do items. View a calendar to keep organized.
• Virtual Interview™ and Expert Advice — improve interviewing skills in the Virtual
Interview and get Expert Tips from career experts for more effective job hunting
techniques.
• My Online Resumes — connect with My Online Resumes and publish your resume as a
Web page. Include a Web page link to your online resume when corresponding with
potential employers.
• Federal Employment — learn how to write a Federal resume and search for Federal
jobs. This section contains all the information you need to apply for Federal Employment,
including forms, guides, advice, and resources.
• Job Application InfoSheet — store all of your information for job applications to ensure
that you include you complete job and education history.
• ResumeMaker On-the-Go — Continue your ResumeMaker experience away from your
computer with ResumeMaker On-the-Go, a versatile app for iPhone, iPad, iPod Touch,
Android, and Win7 mobile devices.

1
Product Tour
This Product Tour introduces you to the most popular and powerful features of ResumeMaker, so
you can quickly get started on your job search.
You will learn about:

The Main Menu

Resumes
Letters
Documents
Contact Manager
Salary Calculator
Cost of Living Calculator
Virtual Interview
Expert Advice
Job Finder
Job Feeder
Find Jobs on Twitter
Find Jobs with TwitJobSearch
ResumeMaker On-the-Go
Post/Distribute Resumes
My Online Resumes
Federal Employment
Career Resources

2
System Requirements
ResumeMaker Professional is designed to run on Microsoft® Windows® 7, Vista, and XP.

System Requirements
• Pentium™ class PC or higher
• Microsoft Windows 7, Vista, and XP.*
• Internet Explorer 6 or higher
• 64 MB of RAM available
• 1024 x 768, 16-Bit Color Resolution (Normal Font Size)
• CD-RM Drive
• Sound card
• Speakers or headphones
• Mouse and Keyboard
• Internet Connection required for Job Finder, Job Feeder, and MyOnlineResumes.

* The new Job Feeder Gadget will run only on Windows 7 and Vista systems. A previous
version of the Job Feeder Gadget will be used for every other Windows OS.

Hard Disk Space Needed

• 200 MB minimum

Recommended (Not Required)

• Fax software

3
Contacting Individual Software
Customer Support
At Individual Software, we are dedicated to supporting our customers and place the highest
priority on customer satisfaction. Please review the following information, which will help you with
the most common customer support inquiries including registering your software, obtaining
technical support, ordering an upgrade, contacting customer care, and sending feedback or
product suggestions.

Registering Your Software

You only need to register using one of the registration methods below. It is unnecessary to
register more than once.
• Product Installation: During the installation process, you will be asked to register your
software. This is the preferred method to use for software registration.
• Online Product Registration: You may register your product online at anytime by
visiting: www.individualsoftware.com/register

Three Important Reasons to Register Your Software with Individual Software

• You will be entitled to free technical support, in case you have any questions about
the use of our products.
• You will receive announcements about free updates and patches to your software
and will be entitled to receive product upgrades at a reduced price.
• You will be protected by the Individual Software CD-ROM Limited Warranty policy.

Customer Satisfaction
At Individual Software, we build many of the industry’s leading software titles and offer these
products to our customers at reasonable prices. And, we work harder than any other software
company to ensure our customers are satisfied with their purchase. As a result, Individual
Software has been honored with many distinguished awards of recognition from leading
publications and industry organizations.

As always, our mission has been to ensure you are satisfied with your purchase. Before any
software product is released from Individual Software, it undergoes thorough testing to ensure
that software will install and run on your system reliably. These testing and quality control
processes exceed even the highest industry standards so that you will be satisfied with your
software purchase.

However, occasionally, as with all software products, you may experience technical difficulties
installing or running the software and may require assistance from the Technical Support
department. Usually, this is due to conflicts with other software on your system, viruses, or a
unique system configuration. As one of the only software companies to offer FREE technical
support, Individual Software is demonstrating our commitment to Customer Satisfaction.

Additionally, you can take advantage of the many services offered by the Customer Care
department to obtain assistance with your product order, receive information about shipping,
order warranty replacements, and ensure timely follow-up on your product inquiry or technical
support issue.

4
Contacting Technical Support
To maintain our FREE technical support system, start by visiting our Web Support page and
submitting a request. You will also find answers to the most frequent issues on the FAQ page.

Web Technical Support: http://support.individualsoftware.com/

FAQ: http://www.individualsoftware.com/faq.htm

After sending a Technical Support request, you should receive an automatic response confirming
receipt of your request. Once we receive your Web Support request, we will first contact you via
e-mail within 48 hours. However, if we are unable to resolve your issue quickly via e-mail, we will
call you and service your request by phone.

When contacting Technical Support, please be sure to include (1) your name, daytime
telephone, and e-mail address, (2) the product name and version, (3) the operating system
you are running (e.g., Windows XP, Vista, or Windows 7), and (4) a complete, step-by-step
description of the problem.

Contacting Customer Care

If you need assistance with anything other than Technical Support including learning more about
new versions, ordering an upgrade, purchasing additional software titles, registering your
software, processing your mail-in rebate, or any other service request, then please contact the
Customer Care department as follows:

Web Customer Care: Visit www.individualsoftware.com/customercare

Phone Customer Care: Call (925) 734-6767x136, Monday to Friday between the hours of
8:00am and 5:30pm (Pacific Standard Time).

When contacting Customer Care, please be sure to include (1) your name, daytime
telephone, and e-mail address and (2) what it is that you need.

Sending Feedback, Comments, and Suggestions

If you would like to request a new feature or send comments and suggestions about an existing
product or service, then please send your feedback as follows:

Web Comments: Visit www.individualsoftware.com/comments

E-Mail: Send an e-mail to ResumeMaker@individualsoftware.com

When sending your comments and suggestions, please be sure to include (1) your name,
daytime telephone, and e-mail address, (2) the product name and version, (3) the operating
system you are running (e.g., Windows 7, Vista, or XP), and (4) your feedback, comments,
and/or suggestions for improvements.

5
Summary Information ummary
Hours: Mon.- Fri., 8:00 a.m. - 5:30 p.m., Pacific Standard Time

Web Addresses:
Technical Support: www.individualsoftware.com/support
Customer Care: www.individualsoftware.com/customercare
Comments: www.individualsoftware.com/comments
Company Site: www.individualsoftware.com

Telephone Numbers:
Customer Care: (925) 734-6767 x136
Fax: (925) 734-8337
Outside USA or Canada: (925) 734-6767 x136

Individual Software Incorporated

4255 Hopyard Road, Suite 2
Pleasanton, CA 94588
Main Phone: (925) 734-6767
Fax: (925) 734-8337
Website: http://www.individualsoftware.com

Business or Multi-User License

This product is intended for personal use by a single user only. To purchase a commercial license
for your business or a multi-user license for your organization, please contact us:

E-mail: b2bsales@individualsoftware.com
Customer Care: (925) 734-6767 x136

6
Registering Your Software
Before using the program you should register your software with Individual Software, using one of
the following methods.
During installation — register electronically.
Access our Web site listed below and register online.
http:// www.individualsoftware.com/register
From the Main Menu, click the “Click here to change user” link and then click REGISTER NOW.

Register Electronically
If you choose to register the product electronically either from installation or from the User dialog
box, you will be taken through a series of dialog boxes asking for the registration information.
Complete each box and click the NEXT button.

You are also asked to complete information about ways to contact you (e-mail address, telephone
numbers, etc.) and given an opportunity to comment about ResumeMaker.

Following completion of the basic information, you are given the choice to send your registration
electronically or by Fax or Mail. If you choose to send it electronically, you must be connected to
the Internet. Simply select the SEND ELECTRONICALLY option and click the NEXT button.

If you choose to Fax or Mail your registration, choose that option and a completed Product
Registration Card will be displayed. You may then fax or mail this form to the number listed on the
form.

Registration Provides You with These Benefits:

• You will be entitled to call our free Customer Service hotline, in case you have any
questions about the use of our products.
• You will receive product update announcements and can receive upgrades at a reduced
price.
• You will be protected by the CD-ROM Limited Warranty (below) and can receive a
replacement CD-ROM under the terms therein.

7
CD-ROM LIMITED WARRANTY
Individual Software Inc. warrants this ResumeMaker CD-ROM to be free from defects in
materials and faulty workmanship under normal use and service for a period of 120 days
from the date of purchase. This warranty applies only to the original purchaser of this
software package.

To Order an Out-of-Warranty Replacement

If you need a replacement after the 120-day period has expired, you may purchase a CD-ROM
for $10 up to three (3) years after the date of purchase.

ResumeMaker Development Team

Product Manager Allison Appell

Lead Programmers Ken Wiens

Gary Gamino

Author Harold Larrimore

Video Production Harold Larrimore

Graphics Yong Turner

Quality Control Debbie Butler

Dave Morison
Valerie de la Rosa
Jerry Galindo
Donte Stafford
Matt Moran
Justin Tatum

Expert Advice Richard Fein

Web Site Development Yong Turner

Talent Deborah Cole

Scott Morris

8
About the ResumeMaker Help System
In this Help system, you will find explanations of the many features in ResumeMaker, as well as
tips to guide you through the program's basic functionality. It is designed to display in Microsoft's
HTML Help window. If you do not have the HTML Help window components installed on your
system, it will appear in your default browser. For complete functionality, use Microsoft Internet
Explorer 6.0 or later.

Tips for Using ResumeMaker Online HTML Help

• When viewing Help, you can maximize the HTML Help window or resize it.
• Click the Hide or Show navigation icons to view or hide the Table of Contents, Index, and
Search tabs.
• Click the Back button to navigate through the pages.
• Click Print to print topics. The Print dialog box provides options for printing the current
topic or for printing the selected heading and all subtopics. You can also right-click inside
the topic frame and select Print from the shortcut menu.
• HTML allows books in the Table of Contents to display topics. Note that most overview
topics are displayed from the top-level book in a group.

Tips for Using ResumeMaker Online User's Guide

• ResumeMaker Professional includes an Electronic User's Guide to assist you.
• The Electronic User's Guide is located in the ResumeMaker Professional directory on the
All Programs menu of the Start menu.
• You will need Adobe® Acrobat Reader to view this file. You can install Acrobat Reader
from the ResumeMaker CD-ROM.
• The Electronic User's Guide allows you to click an entry in the Table of Contents which
will link you to that topic in the User's Guide.
• You can also print individual pages or the entire User's Guide.

Updates
Check for Updates
To check for updates to ResumeMaker, click the CHECK FOR UPDATES link on the Main Menu.

9
INSTALLING AND STARTING
RESUMEMAKER
Installing ResumeMaker
Follow the instructions below to install ResumeMaker onto your hard disk. You only have to install
ResumeMaker once.

If you are using Windows 7, Vista, or XP, you must be logged in as an administrator in
order to install ResumeMaker.

To Install ResumeMaker

• Place the ResumeMaker CD into your computer’s CD-ROM drive.

If you have AUTOPLAY enabled, you will see a dialog box asking if you want to
install the program at this time. If so, follow the directions on your screen to
complete the installation. Skip to the next section, Starting ResumeMaker.

• If you do not have AUTOPLAY enabled, click the START button and choose RUN.
• In the RUN box, type: D:\SETUP (This example uses drive D as the drive letter of your
CD-ROM. Change this letter if the CD-ROM drive letter is different).
• Click the Install ResumeMaker button to start the installation. Follow the directions on
your screen to complete the installation.

Starting ResumeMaker
Follow these instructions to run ResumeMaker after it has been installed.

To Start ResumeMaker
If you chose to create a desktop icon during installation, a ResumeMaker icon will be visible.
Double-click it to begin. If you chose not to create an icon, follow the steps below:

• Click the START button.

• Highlight PROGRAMS.
• Click the RESUMEMAKER PROFESSIONAL program group and choose RESUMEMAKER
PROFESSIONAL.
• The ResumeMaker splash screen will briefly appear. If this is the first time you have
started ResumeMaker since installation, a User Name dialog box will open. Enter a user
name and click the OK button.

10
User Name
The first time you start ResumeMaker you are asked to provide a user name. This name is then
used to create a profile of your specific resume, letter, and contact information. You can add
additional user names, delete names, and select other users at any time from the Main Menu.

Each time you start ResumeMaker after the first time, you will automatically be connected to the
user information of the person who last used ResumeMaker. To add another user, click the “Click
here to change user” link on the Main Menu. A dialog box opens which allows you to select a
current user, add an additional user, or delete a user.

To Create a User Name

• The first time you use ResumeMaker, you will be prompted to create a new user.
• To create the initial user profile, type your first and last name in the text boxes of the User
Profile dialog box.
• Click the OK button.

To Select a User Name

• From the Main Menu, click the “Click here to change user” link. The User Profile dialog
box displays.
• Click the name you wish to use and click the OK button. You can also double-click the
name.
• To locate the file of a name not in the current list, click the BROWSE button. A Select
Profile dialog box opens. The Profiles are stored here:
o C:\Users\<user>\AppData\Roaming\Individual Software\ResumeMaker\R12\Profile
• Click the name of the file you wish and click the OPEN button. The filename will end in a
.rmp extension.

To Add Another User Name

• From the Main Menu, click the “Click here to change user” link. The User Profile dialog
box displays.
• Click the NEW button. The User Profile dialog box will display text boxes for a new first
and last name.
• Enter a new user name, and then click the OK button.

To Delete a User Name

• From the Main Menu, click the “Click here to change user” link. The User Profile dialog
box displays.
• Click the name to delete.
• Click the DELETE button.
• A dialog box will appear confirming that you want to delete this user. Click the YES button.
The user information will be deleted.

You cannot delete the active user profile. To delete this profile, first elect or create another
user profile, and then you can delete the original profile.

11
Uninstalling ResumeMaker
Uninstalling ResumeMaker
• Close all programs.
• Click the Windows START button, and then click CONTROL PANEL.
• Double-click the ADD OR REMOVE PROGRAMS icon.
• Select RESUMEMAKER PROFESSIONAL.
• Click the CHANGE/REMOVE button and then follow the instructions on the screen.

12
OVERVIEW OF RESUMEMAKER
The Main Menu
From the Main Menu, you can access any part of the program quickly and can easily control all
aspects of your job search.

The Main Menu divides ResumeMaker by three tabs: Resumes & Letters, Interview & Salary, and
Job Search Tools. On each tab you will find three sections. To take a closer look at any one of
these sections, click one of the features listed under the section title.

Resumes & Letters

Resumes
Resumes takes you through a step-by-step process for creating your resume. The guide prompts
you to enter the information you need to build a professional resume. You can write your own
employment information, or pick from 150,000 pre-written resume phrases. When you are
finished, your resume will be formatted and completed for you. For more information see the
Resumes Section.

Cover Letters
Cover Letters helps you create professional correspondences and other employment related
letters, and then determines how each letter should look. You simply select from pre-written
paragraphs and the guide will build a professional looking letter. For more information see
Creating a New Letter.

Documents
Documents helps you create lists of references and other types of resume addenda. You can use
ResumeMaker to organize the separate documents for every version of your resume and publish
combined documents as a PDF. For more information see Documents Overview.

Interview & Salary

Virtual Interview
View sample interviews and find out how to respond to over 500 job interview questions. You’ll
learn all of this and more through videos, narration, and helpful on-screen interactions. For more
information see Virtual Interview Overview.

Financial Tools
Find salary ranges based on job title and geographic location. Salary Calculator can show you
how much your peers are making or what a career change could mean to your paycheck. For
more information see Finding Your Salary Range.

Contact Manager
Contact Manager helps you keep track of all your job prospects. You can use it to store target
companies, contacts to whom you are sending resumes and cover letters, appointments, and
items on your To do list. You also have a calendar to organize your job search, or to organize
your personal and professional life. For more information see Contact Manager.

13
Job Search Tools

Job Finder
Job Finder helps you search for a job through every major job listing site on the Internet.
ResumeMaker allows you to search millions of job openings and locate businesses within specific
industries. You can easily search online by keywords or phrases for specific types of jobs. Finally,
the Job Feeder gadget and job searching with Twitter bring powerful technological innovations to
your job search. For more information see Job Finder Overview.

Online Tools
With Post/Distribute Resume you can submit your resume to every major career Web site on the
World Wide Web for review by thousands of employers and job recruiters. My Online Resumes
gives you access to the resumes you’ve posted to the web. For more information see Online
Tools Overview.

Career Tools
The Career Tools section provides you with tools for Networking with Business Professionals and
contains information on applying for and getting jobs in the Federal Government. This section
includes instructions on the outlook for federal employment, filling out federal forms, how to
conduct a federal job search, and how to write a federal resume. It also includes the new Job
Application InfoSheet, used for storing job application information. For more information see
Federal Employment Overview.

Expert Advice
In addition, each tab contains links to Expert Video Advice, Tips and Insider Advice. Expert
Advice offers advice on writing your resumes and cover letters, planning your career, preparing
for an interview, managing your job search, and negotiating your salary. Expert advice also
includes a selection of video clips featuring Richard Fein, a career coach and published author
with over 20 years experience in the Job Search field. For more information see Displaying
Expert Career Advice.

In addition, there are four links in the upper section of the Main Menu: PRODUCT TOUR, CONTACT
US, HELP, and CHECK FOR UPDATES.

Product Tour
Product Tour provides you with a brief, informative video guide of all the features and functionality
of ResumeMaker.

Contact Us
Contact Us provides a link to all of Individual Software’s contact information. If you have
questions, comments, or suggestions, we encourage you to call, write, or send an e-mail.

Check for Updates

If you are connected to the Internet, Check for Updates allows you to check for and receive
updates to the ResumeMaker software.

Help
Help opens the ResumeMaker online Help system. You can also press (F1) anywhere in the
program to get context-sensitive help on any command or feature.

14
RESUMES & LETTERS

Resumes

Resume Overview

What is a Resume?
A resume highlights your best qualifications for a job. It opens doors, which in turn leads to
interviews. A well-written resume should put you in a good strategic position for an interview. No
single thing is “most important” about a resume, but it must be impressive to do its job.

You can use ResumeMaker to create convincing, professional resumes. ResumeMaker’s Guided
Resume wizard prompts you to enter the appropriate information to create a professional resume.
You no longer have to figure out what to include on your resume and where to place it ... the
Guided Resume wizard will do the work for you!

ResumeMaker provides the Guided Resume editor to edit and customize your resume. You can
change fonts, styles, borders, and colors, which will add your own unique style to your resume. If
you prefer, you can set ResumeMaker to open your favorite word processor where you can edit
your resume.

Hundreds of sample resumes, written by professionally certified resume writers, have also been
provided to serve as models for writing first-rate resumes. To take a look at these, open them
from the Resumes & Letters section.

The Role of a Resume

Writing your resume with ResumeMaker is the most valuable way to begin your job search for the
following reasons:

• You will have a clearer picture of all you have accomplished by putting your experiences
and achievements on paper.
• Your resume’s description of your skills and abilities is a confidence booster at the
beginning of your job search.
• A resume is an excellent marketing tool. It will help sell you when you can't do so in
person.

15
Resumes Section
There are five choices within the Resumes section of the Main Menu. There are three methods
for creating a new resume. You can either use the Guided resume wizard to create a new resume
from scratch, you can open an Award Winning resume and personalize it, or you can select a
Quick & Easy Resume and customize it. You can also open a previously saved resume and
modify it to create a new version, and you can import an existing resume from a Word doc, PDF,
or HTML file.

To Create a New Resume from Scratch

From the Resumes section of the Main Menu, click the START A NEW RESUME link. This displays
the five ways that you can create a resume with ResumeMaker.

To Open a Saved Resume

From the Resumes section of the Main Menu, click the OPEN SAVED RESUME link. This displays
the Open Resume dialog box, where you can browse to and choose a resume to open. If you are
opening a resume saved with a previous version of ResumeMaker, a dialog box will ask you to
indicate which type of document you are opening.

Viewing Sample Resumes

If you would like to review sample resumes from a range of professional careers, click the VIEW
SAMPLE RESUMES link in the Resumes section of the Main Menu. This displays the View Sample
Resumes window, where you can choose a sample resume to view. You can view sample
resumes by industry, by resume type, or by selected career situations. If you would like to use the
resume as a template for your own, click the PERSONALIZE THIS RESUME button at the top of the
screen and start entering your information.

5 Ways to Create a New Resume

1. Guided Resume Wizard: Create your resume with the step-by-step Guided Resume
Wizard, providing expert advice and 150,000 phrases written by certified resume writers.
2. Professional Sample Resume: Build a resume by personalizing a professionally written
resume for your career choice.
3. Quick & Easy Resume: Create a resume by selecting a job or career title from 14,000
phrases.
4. Start with an Existing Resume: Import the data from an existing ResumeMaker
resume.
5. Start with a Resume Created in Word or another Program: Start with a previous
version of your resume in a different file format.

16
Guided Resumes

Guided Resumes Overview

Guided Resume Wizard
The Guided Resume wizard takes you step-by-step through the process of creating your resume.
In the Guided Resume wizard a series of sections will be displayed that allow you to compile your
own unique resume information and choose formatting options. You will be asked to complete
information about the following topics:
Resume Type
Career Level
Personal Information
You will then be asked to complete information about any of the following sections that are
included on your resume:

Job Title Objective Summary or Highlights

Accomplishments Capabilities Employment
Education Skills Training, Conferences, and
Seminars
Licenses and Certification Honors and Awards Publications
Talent Affiliations Personal
Volunteer Work Other References

For information about viewing expert advice for each of these resume sections, see Viewing
Resume Writing Advice.

Opening the Guided Resume Wizard

From the Main Menu, click the START A NEW RESUME link in the Resumes section. This displays
the list of options you have for creating a new resume.

To start the Guided Resume wizard, click the GUIDED RESUME WIZARD option and then click the
NEXT button. This will display the Select Resume Type window.

17
Resume Types
Choosing a Resume Type
ResumeMaker Guided Resumes offers you different types of resumes. Each type of resume is
appropriate for different types of job-hunting situations as explained below. The three types are
Chronological, Functional, and Combined.

Select either CHRONOLOGICAL, FUNCTIONAL, or COMBINED resume by clicking the option next to
the resume type. Choosing an option will display additional advice about using the particular
format and list advantages and disadvantages associated with each type.
Click the NEXT button. This will display the Select Career Level window.

CHRONOLOGICAL
The chronological format focuses on the chronology of your work history by highlighting dates of
employment, places of employment, and job titles. This format directly ties responsibilities and
accomplishments to companies and time frame.

18
Use this format if:
• You want to highlight stability, consistency, growth, and development in your career.
• Your most recent position is the one most likely to impress prospective employers.
• You are looking for a similar or more senior position within the same industry.

Advantages
• Enables an employer to determine, at a glance, where and when you worked and what
you accomplished at each job.
• Is the most common and widely accepted format.
• Provides the reader with a clear sense of the applicant’s career progress.
Disadvantages
• Limited work experience and employment gaps are obvious.
• Could reveal a history of frequently changing jobs.
• Could reveal if you were in a job too long or have a redundant work history.
• Does not highlight skills and accomplishments as much as it highlights work history.

19
FUNCTIONAL
The functional format emphasizes your skills, capabilities, and accomplishments, and de-
emphasizes your job titles, employers, and dates of employment. This format allows you to
prioritize your experience and accomplishments according to impact and significance, rather than
chronology. The experience section is limited to employer names, job titles, and dates of
employment.

Use this format if you:

• Change jobs frequently.
• Have gaps in your employment history.
• Have limited work experience.
• Are changing careers.
• Gained significant experience outside your career path.

20
Advantages:
• Highlights accomplishments, skills, and experience most relevant to your career.
• Takes focus off gaps or inconsistencies in your work history.
• Draws from a range of paid and non-paid experiences.
Disadvantages:
• Experience is not directly tied to specific job titles and dates of employment which can
lead employers to suspect you’re trying to hide something.
• Does not emphasize promotions and career growth.
• Makes it difficult for hiring managers to tell exactly what the candidate did in each job.

COMBINED
The combined format includes the traditional Experience section of a chronological resume as
well as the skills and accomplishments sections of a functional resume. This format is the most
flexible, allowing you to highlight those sections of your resume that are most relevant to your
career objective.

21
Use this format if you:
• Want to highlight your relevant abilities during a career transition.
• Are targeting your resume to fit specific job requirements while displaying continuity in
your job record.
• Are a student or recent graduate with extensive work experience.
• Want to emphasize skills and abilities you have not used in recent jobs.
• Have been free-lancing, consulting, or performing temporary work.
Advantages
• Highlights your primary skills and accomplishments at the top of your resume.
• Format can be arranged to emphasize either skills and abilities or work history, whichever
is most appropriate for your career objective.
• Group qualifications into categories that relate directly to your career objective.
Disadvantages
• Resume could become longer than necessary and lose the employer’s interest.
• Resume may contain redundant information.

Selecting a Career Level

ResumeMaker provides resume formats for five career levels: Student/Recent Graduate, Entry-
Level, Skilled Worker, Experienced Professional, and Manager/Executive.

What you want to emphasize in your resume often depends on where you are in your career. A
recent graduate with limited work experience might want to emphasize his or her education, while
a seasoned professional would want to emphasize work experience and achievements. There are
five options to choose from; Student/Recent Graduate, Entry-Level, Skilled Worker, Experienced
Professional, and Manager/Executive. When an option is selected, a thumbnail view of this type of
resume is displayed.

Select either STUDENT/RECENT GRADUATE, ENTRY-LEVEL, SKILLED WORKER, EXPERIENCED

PROFESSIONAL, or MANAGER/EXECUTIVE, depending on your level of experience.
Click the NEXT button to proceed to the Resume Section Questionnaire.

22
Completing the Resume Section Questionnaire
The Resume Section Questionnaire helps you determine what additional resume sections should
be added to your resume based on your personal and professional history. For each item you
select, a corresponding section will be added to your resume.

Check the appropriate questions. For each item you check, a matching section will be added to
your resume.
Click the NEXT button. At the end of the questionnaire, the Recommended Resume Sections and
Format window will display.

Recommended Resume Sections and Format

The Guided Resume wizard lets you choose a resume type, select a career level, and add
sections based on your selections in the questionnaire. The Recommended Resume Sections
and Format window allows you to review your choices up to this point, add sections, delete
sections, modify the section format, and change the order in which the sections appear.

Reviewing Recommended Sections

Use the vertical scroll bar on the right side of the window to review the sections that the Guided
Resume wizard has recommended based on your previous choices.

Adding a Section
To include another section on your resume, click the ADD SECTION button at the bottom of the
window. The Add Section dialog box displays with a list of resume sections.
Double-click the folder icon for the type of section you would like to add, click the title you would
like the section to have, and then click the OK button. The new section will be added to the end of
the resume.

Changing Section Order

To rearrange the sections in your resume, highlight the section you wish to move and use the
move section button located to the left of each section. Sections can be moved up or down by
clicking the upper or lower portion of the button.

Deleting a Section
If a section has been recommended and you'd prefer not to include it, click the delete button
to the left of the section. If you delete a section by mistake, click ADD SECTION button and choose
the title of the section you deleted to re-insert it at the end of your resume.

Changing a Section's Layout Format

Certain sections have a different set of formatting options to choose from, and not all formatting
options are available for each section. Click the FORMAT button to the left of the section to display
the Format Selection dialog box with a list of available formats for that section.
Scroll through the list of formats and select the one that meets your needs. The currently selected
format appears in yellow. Click the OK button to change the format.

23
When you have added missing sections, deleted unneeded sections, arranged the sections in
your preferred order, and set the appropriate format for each, click the NEXT button to proceed to
the next step of the Guided Resume wizard.

Completing a Personal Information Card

You will be prompted to complete a Personal Information Card prior to continuing on your
resume. Enter the personal information you wish to appear on your resume. This information will
be used for each new resume you create under the current User Name. If you want to display
your country information on your resume, click the SHOW COUNTRY ON RESUME check box.

Once you have completed the Personal Information Card, the next time you open Guided
Resumes, the information will be automatically filled in for you.

To Complete a Personal Information Card

Enter your personal information as requested in the card. Enter your information the way you
want it to appear at the top of your resume. For instance, if you want your name to appear in all
CAPS, then enter it this way on the card. ResumeMaker uses this information to automatically
display your name and address at the top of resumes and letters.

The country will not automatically show on your resume. You must set it to show in the
Guided Resume Editor window.

1. Click the NEXT button to move to the next step in the Guided Resume wizard.

You can stop entering data at any time and continue later. Click the SAVE/FINISH button
and, when ResumeMaker displays your resume, choose SAVE AS from the FILE menu. In
the Save As dialog box, title your resume and click the SAVE button, then choose CLOSE
from the FILE menu to close your resume.

To open a previously saved resume, click the OPEN SAVED RESUME link in the Resumes
section of the Main Menu, locate, and select your resume, and click the OK button. Once
your resume opens you can type directly into it or click the RESTART GUIDED RESUMES
button in the Guided Resume Editor ribbon to run the Guided Resume wizard.

Entering Information into Your Resume Sections

The Guided Resume wizard takes you through a step-by-step process of creating your resume by
presenting each section in a separate window. Each section window, also called a card, contains
multiple fields for entering information. In the Experience section, for example, you complete the
fields with information about your previous employment. Frequently asked questions are shown
on the left side of the card. Click a question to view the answer.

The cards for other sections will vary slightly depending on the fields for that section, but you
complete the sections in essentially the same way.

24
Guided Resumes Card Features
There are a variety of cards in the Guided Resume wizard. Each card may have different
components to choose from when entering information.

You can change the format of some sections. Click the

drop-down menu to view all formats available for the
section you are working on.

Advice from the ResumeMaker Expert on how to write

the content for each section.

View examples of each section for ideas on what type of

information to include and different formats you can use.

Access over 1000 sample resumes for ideas on resume

writing and formatting.

ResumeMaker contains 150,000 pre-written and ready-

to-use resume phrases.

Quickly access more than 3,600 action words. Use

action words in your job descriptions to add impact to
your resume.

When you are finished entering information into your

resume, click this button to open the Guided Resume
Editor, where you can edit, print, or e-mail your resume.

Use this button to navigate to the next section of the

resume.
Use this button to navigate back to the previous section.

Most sections allow you to add additional cards, with

each card representing a unique group of information,
such as information about a particular job, or information
about a specific college degree. In the Experience
section, each card represents an individual company or
job.

Allows you to reorder the sequence of the sections. If you

do not reorder the sections, they will be displayed in the
order by which they were entered.

Allows you to remove one or more cards from each

section. You must have at least one card in each section.

25
Completing a Card
The following example shows how to enter information in the Experience card. Other cards will be
slightly different, but will be completed in a similar manner.

To Complete an Experience Card

1. The Guided Resume wizard lets you change the title of card sections, for example, from
“Work Experience” to “Work History.” To do this, select a new title from the drop-down
list. Alternatively, you may highlight the word in the Section Title field and type over it with
a new title.
2. Type the additional information you want in the appropriate fields on the card. If you leave
a field blank, the Guided Resume wizard ignores that field when it comes time to view or
print your resume.
3. Once you have entered the information about one company, click the ADD ANOTHER
COMPANY button to add information about another company. This will save your
information about the first company and display a new blank card.
4. To delete a card, click the REMOVE COMPANY link on the lower left side of the window.
The card that is currently displayed will be deleted.
5. To view one of the other cards or to reorder the way your cards will appear in your
resume, click the VIEW / REORDER LIST link on the lower left side of the window.
6. When you are finished entering the appropriate information, click the NEXT button.

Remember, the fastest way to move between fields is to press TAB or SHIFT+TAB.

Changing the Format

Some of the cards in the Guided Resume wizard have different card types to choose from when
entering information. The Experience card offers four formats. Each section has a different set of
formatting options, including those listed in the Format Selection dialog box of the Recommended
Resume Sections and Format screen.

Click the CHANGE FORMAT button at the top of your Experience card to display the Format
Selection dialog box with available formats for this type of card. To change formats, scroll through
the list and click the appropriate format.
Click the OK button to return to the Experience card.

26
Using Action Words
It is important when identifying your responsibilities and portraying your employment history that
you use strong, powerful words to describe these activities. ResumeMaker provides more than
3,600 Action Words to communicate your abilities.

To Use Action Words

1. Position the insertion point in a description or achievement field.
2. Click the ACTION WORDS button on the card. The Action Words dialog box will open,
listing words that you can use to complete your card.

3. Double-click the word you want to use and it will be automatically inserted into the
description area of your card. The Action Words dialog box will close and you will be
returned to the card.

27
Using Sample Resume Phrases
It is important to find just the right words to communicate your abilities and accomplishments. Try
varying your language as much as possible. Too much repetition will lull your reader to sleep.
Compose your own sentences or select one of ready-to-use Resume Phrases.

To Use Resume Phrases

1. Place the insertion point where you'd like to add a Resume Phrase.
2. Click the SAMPLE PHRASES button on the card. The Resume Phrases dialog box appears.
There are six categories of resume phrases: Objective, Summary, Skills,
Accomplishments, Employment, and Education. Each category is organized differently.
a. Summary, Accomplishments, Skills, and Employment phrases are organized by
Job Category, with Employment phrases further categorized by Job Title.
b. Objective phrases are categorized by Career Situation.
c. Education phrases are listed in a Generic category.
3. Choose the appropriate category of resume phrases and then choose your preferred job
category.
4. Select the phrase that best matches your background by clicking the button to the left of
the phrase or by clicking anywhere on the phrase and then clicking the OK button to
return to your resume.

The Resume Phrases for the Employment section include two parts. See Using Resume
Phrases in the Employment Section for more information.

Using Resume Phrases in the Employment

Section

To Use Resume Phrases in the Employment Section

1. Place the insertion point where you want to add a Resume Phrase.
2. Click the SAMPLE PHRASES button on the card. The Resume Phrases dialog box appears.
3. You can choose from among any job category and specific job titles within a category.
For each job category, there is also a Generic category of Resume Phrases. When
you've chosen a category, click a phrase from the upper pane. These phrases represent
actions that you performed.

28
Adding, Removing, and Reordering Cards
In the process of completing cards in Guided Resumes, you may want to add additional cards,
remove cards, or reorder the way the cards will be listed on your resume. You can accomplish
this from within the cards by using one of the following three methods. The type of card you are
adding depends upon the section you are currently working with. For example, in the Experience
section, the cards represent companies; while in the Education section, the cards represent
schools.

To Add Another Card

Click the ADD ANOTHER COMPANY button or the ADD button for the appropriate card type at the
bottom of the window. This will save your information on the current card and display a new blank
card.

To Delete a Card
Click the REMOVE COMPANY link, or the REMOVE link for the appropriate card type, to delete a
card. The card that is currently displayed will be deleted.

To View/Reorder Cards
You may also want to view and/or reorder cards to change the way that information is listed on
your resume. ResumeMaker can automatically sort items that contain dates on the cards in
reverse chronological order. A SORT BY DATE button appears in the Reorder dialog box when
dates are included in the card.
1. Click the VIEW / REORDER LIST link if you wish to view and/or reorder the sequence of the
cards. A dialog box appears allowing you to change the order.
2. Highlight the card you want to move and click the Up or Down arrows on the left side of
the window.
3. If the selection you have chosen contains dates, click SORT BY DATE to reorder the cards
in reverse chronological order. This feature sorts end dates only. If your cards contain
a single date, enter the dates in the End Date field in order to use the Sort by Date
feature.
4. Click the OK button when you have finished reordering the cards.

Completing the Guided Resume Wizard

When you are satisfied with the content of your resume, click the SAVE/FINISH button. This will
display the Guided Resume Editor.

29
Create a Resume Using Professional Sample
Resumes
One way to create a resume is to start from an exemplary resume from another professional in
your field and change the information to reflect your experience, education, and personal data.

To Customize a Professional Sample Resume:

1. From the Main Menu, click VIEW SAMPLE RESUMES (also available from the 5 Ways to
Create a Resume window).
2. Specify your search criteria.
3. To view a sample resume, click from the list of titles on the right side of the screen.
4. At the bottom of each sample resume is a PERSONALIZE THIS RESUME button that opens
the resume in the Resume Editor.
5. Once opened in the Resume Editor, you can modify the resume content and save the
resume.

Create a Resume Using Quick & Easy Resume

Another way to create a resume is to use the Quick & Easy Resume option and select a job or
career title. Then check the resume phrases that describe your skills and experience to build the
foundation of your resume content.

To Create a Quick & Easy Resume:

1. From the Main Menu, click START A NEW RESUME, select Quick & Easy Resume, and then
click NEXT.
2. Enter a keyword or Job Title in the Additional Careers dialog box, click SEARCH, select a
job category from the list, and then click OK.
3. Based on the job title selected, you will be presented with phrases pertaining to this job
title in the RESUME PHRASES dialog box, grouped by resume card: Objective, Summary,
Skills, Accomplishments, Employment, and Education.
4. Select the desired phrases to be added to each card, and then click the INSERT button.
5. The Resume Editor will display your resume with the selected phrases inserted, along
with generic placeholder phrases.
6. At this point, you can edit the language of the resume to reflect your experience.

30
Creating a Resume Using Saved Data
Resumes should always be targeted to the specific position you are applying for and the person
who will be reading your resume. There are several types of resumes that serve different
functions (see Resume Types). It is not uncommon to create more than one resume that
highlights different skills and experience according to the special requirements of the employer or
the position.

The most efficient way to create a new resume format with the information from a previously
saved version is to use the Resumes Created in ResumeMaker option at the beginning of the
Guided Resume wizard. This prevents you from having to re-enter all of your resume data.

To Copy Data from a Saved Resume

1. From the Main Menu, click START A NEW RESUME.
2. Click the RESUMES CREATED IN RESUMEMAKER option.
3. Click the NEXT button. You will be taken to the Open Documents dialog box to choose
which saved resume you want to use. Click the saved resume you want to use and click
the OK button, or click the BROWSE button. The steps of the Guided Resume wizard will
be displayed.
4. The resume information you have chosen will automatically be transferred into the new
resume. If there are additional sections in your saved resume information that are not
part of the resume type you have chosen, you will be presented with a dialog box asking
if you want to include this information.
5. Choose the appropriate answer according to your requirements. You will be taken
through the cards for this resume type (see Resume Types) with the information pre-
entered from your saved resume.
6. You can change information for each card, or click the SAVE/FINISH button to move
directly to the Guided Resume Editor.

31
Importing a Resume from a Local File
Resumes may be created by importing information from a resume created with another
application. This prevents you from having to re-enter all of your resume data. Your computer
must be connected to the Internet to use this feature.

To Import a Resume from a Local File

1. From the Main Menu, click START NEW RESUME.
2. Click the fifth option: EXISTING RESUMES IN OTHER FORMATS, and then click NEXT.
3. Review the instructions and tips for preparing your resume for import into ResumeMaker.
Making some minor editing changes prior to import will produce a more satisfactory
result. Click NEXT to continue.
4. There are three ways to import a resume: type the filename in the text box, click Browse
and locate the file on your hard disk, or paste the resume content from Windows
Clipboard into the lower text box. You can import text (.txt) files, HTML (.htm, .html) files,
MS Word (.doc, .docx) files, PDF (.pdf) files and Rich Text Format (.rtf) files.
5. When you've identified the resume, scroll down the page and click the SUBMIT button.
The results of the import will be displayed. A second window also appears that highlights
information that was not imported. Check the imported information and complete the
fields as needed.
6. Scroll to the bottom of the import form and click the SUBMIT button to create your new
resume.
7. Click the NEXT button in the Import Successful dialog box.
8. Your resume will be imported and displayed in the Guided Resume Editor.

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Working with Your Resume
After you have entered your information, your resume will be displayed in the Guided Resume
Editor. At this point, ResumeMaker gives you the opportunity to change the way your resume
looks.

To Edit a Section in Your Resume

The resume shown in the Guided Resume Editor is compiled from the individual fields you have
completed on the cards. This information can be changed in the Editor in a variety of ways. The
easiest way to change information is to click in the section you want to change. Highlight the text
you want to change and type directly over it.
You can display the card that contains the information you want to change. To display the card for
that section click the bar at the left of the section. The card will display for that section. Make the
changes and click the OK button.

To Edit Multiple Sections in Your Resume

Sometimes the information that you see on the resume is actually located in two different fields,
such as FirstName and LastName. In order to make changes to phrases from different fields,
highlight each word individually and make necessary formatting changes. For example, if the date
of employment reads: February, 1998 - December, 1998 and you wanted to change the font or
size of both dates, you need to highlight each word individually and make appropriate formatting
changes.

After making changes to the information in the first field, ResumeMaker will ask whether you wish
to apply the new style to all similar sections. If you reply "Yes", then all similar sections will
receive the same formatting.

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The Ribbon in Guided Resume Editor
The ribbon in the Guided Resume Editor has three panels (Home, Style and Review). Panels
allow you to easily and quickly change information on your resume.

Changing the Style of Your Resume

ResumeMaker includes 45 built-in, professional-looking resume styles. Within each style you can
manipulate the fonts, section title formatting, date formatting, spacing between sections, page
margins, and borders. You can change the overall style of your resume by choosing from the
gallery of master styles.

Each master style changes the look of your entire resume.

To Change the Style of Your Resume

1. To view the entire list of styles, use the STYLE panel on the Style tab. A dialog box will
appear with a preview of the 45 styles.
2. You can preview each style by clicking the right or left arrows on the numbered button.
The name of each style and its format will display in the Resume Style window.

You can also click the MODIFY STYLE button in the Styles panel of the Style tab to make
changes to existing styles.

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Setting the Font
You can specify the default font for the entire resume by clicking the FONT drop-down arrow and
choosing a font from the list.

Formatting Section Headings and Borders

Clicking the SECTIONS button displays the Sections dialog box where you can set your
preferences for the display of the section titles on your resume.
Choose whether the letters are all uppercase, all lowercase, or both upper and lowercase.
Pick colors for the text and the background of the section title.
In the lower part of the dialog box, you can add borders to the sections by choosing a line style, a
line color, and a line position.
The Preview pane provides a thumbnail view of the borders and allows you to control whether the
section borders apply to all sections or only the first section.

After making your choices, click the OK button to return to the Resume Style dialog box.

Choosing a Date Format

You can determine the style used for any date fields that are displayed on your resume. Click the
DATE FORMAT button to display the Date Format dialog box. Choose from among the styles on the
DATE FORMAT drop-down list. You can also specify the item that is used between two dates by
selecting an item from the DATE SEPARATOR drop-down list.

After making your choices, click the OK button to return to the Resume Style dialog box.

Controlling Line Spacing

Clicking the SPACING button displays the Spacing dialog box which allows you to adjust the
spacing between sections of your resume. Click the Up and Down arrows to increase or decrease
the spacing by .1 inch. You can also enter a value in the text box.

After making your choices, click the OK button to return to the Resume Style dialog box.

Setting Margins
The margins for your resume are set in the Margins dialog box, which is displayed by clicking the
MARGINS button. Enter values to set the outside margins for the entire resume.

After making your choices, click the OK button to return to the Resume Style dialog box.

Applying a Border to the Entire Resume

ResumeMaker allows you to add a border around your entire resume. The settings are similar to
the section border settings and can be accessed by clicking the PAGE BORDER button. The Border
Margins set the distance between the border and each edge of the page.

After making your choices, click the OK button to return to the Resume Style dialog box.
When you have made all the necessary adjustments to the resume style, click the OK button to
return to the Guided Resume Editor.

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TrueType Fonts
ResumeMaker gives you 8 TrueType fonts designed to help you create professional, more
impactful resumes and letters. Because these fonts are TrueType they will appear on the printed
page exactly the way they appear on the screen. Feel free to use them with software programs
other than ResumeMaker.

These fonts will automatically appear in your list of fonts:

Bembo
Endurance Pro
Folio
Life BT
Mayberry Pro
News Gothic
Rockwell
Segoe UI

Changing the Header Style of Your Resume

ResumeMaker includes 45 built-in, professional-looking resume header styles. Each header style
contains design layouts including different fonts, colors, formatting, positioning, lines, and more.
You can choose the different header styles using the HEADER STYLE panel STYLE panel tab.

Each header style changes the look of the way your personal information is displayed at the top
of your resume.

To view the entire list of Headers, click the HEADING STYLE button and a dialog box will appear
listing the 45 header styles. You can preview each header by clicking the right or left arrows on
the numbered button. The name of each header and its format will display in the Header Style
window.

Clicking the NAME/ADDRESS button displays the Name/Address dialog box which allows you to
set different colors for the Name and Address fields as well as the Border lines.

After making your choices, click the OK button to return to the Header Style dialog box.
When you have made all the necessary adjustments to the resume style, click the OK button to
return to the Guided Resume Editor.

If you wish to restore the default settings, click the Click here to restore defaults link. A dialog box
will appear, asking for confirmation. Click OK to continue.

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Changing Fonts and Type Styles
You can use ResumeMaker’s Editing panel on the Home tab to change fonts, font size, and type
styles of your resume. You cannot, however, change the font of words that originate from different
fields, such as a Header and an Objective. See Editing Multiple Sections of a Resume.

To Change a Font Style and Font Size

1. Highlight the text or section that you wish to change in your resume, for example the
Objective section of your resume.
2. Select an individual word in the section by double-clicking it.
3. Click the drop-down arrow next to the Font Style text box on the Editing Panel of the
Home tab and select the typeface that you want to use.
4. Repeat the same process as in the previous step by choosing the Font Size drop-down
arrow and selecting the font size you want.

After changing the format of a section, ResumeMaker may ask you if you would like to
change all similar sections that appear in your resume.

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There are many other features on the Font and Type Style Bar of the Guided Resume Editor.

Bold bolds highlighted text of your resume.

Italics italicizes highlighted text of your resume.
Underline underlines highlighted text of your resume.
Align Left aligns highlighted text of your resume on the left margin.
Center Align aligns highlighted text of your resume between margins.
Align Right aligns highlighted text of your resume on the right margin.
• Bullet adds bullets to your text.

Adding Bullets to Sections of Your Resume

You can make your resume look more organized by adding bullets to various sections.

To Add Bullets to Your Resume

1. Click in the section you want to convert to bullet format. The background will change
color.

2. Place the insertion point in front of the first line that you would like bulleted.
3. Click the BULLETS button on the Editing panel of the Home tab. Your description items
will automatically be indented and bullets will be added to each line of the section.

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Adding Graphics
You can add graphics to the top of your resume. You can select graphics from the ResumeMaker
library or from a file on your computer. The Graphic panel on the Style tab provides options for
working with graphics.

Adding a Graphic from the Library

Click INSERT GRAPHIC on the Graphic panel of the Style tab. The Graphics Library dialog box
displays.
Scroll through the list and select the graphic you would like to include.
Click the OK button to close the dialog box and add the graphic to the upper left corner of your
resume.

Adding a Graphic from a File

Click the IMPORT option on the Graphic panel of the Style tab. The Insert Graphic dialog box
displays.
Find the graphic file you would like to include or type the filename in the text box.
Click the OPEN button to close the dialog box and add the graphic to the upper left corner of your
resume.

Resume Spacing
Spacing on your resume in the Guided Resume Editor can be changed by clicking the Modify
Style button on the Resume Style panel of the Style tab and then clicking the SPACING button on
the Resume Styles dialog box. A Spacing dialog box opens that allows you to change the spacing
for the following areas:

• Between personal information and the first section.

• Between the last card of section and the heading of next section.
• Between cards in each section.
• Between the section heading and the first card in section.

Highlight the number that you want to change and type in a new number (in inches) for your
spacing or use the UP and DOWN arrows. A preview of the new spacing is displayed in the dialog
box. Click the OK button to return to the Resume Style dialog box and then click the OK button
again to return to the Editor.

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Resume Format Options
The Resume Format Options dialog box has two tabs: Resume Font and Headers and Footers.
You can access this dialog box by clicking RESUME FONT button on the Editing panel of the Home
tab.

Resume Font
You can change the font throughout your resume at one time by choosing a font from the RESUME
FONT drop-down list. Click the drop-down arrow next to the Resume Font field and choose the
font you wish to use. The font you choose will change your entire resume. You can individually
change other sections to a different font by selecting the text and choosing the appropriate font
style and size on the Editing panel on the Home tab ribbon (see Changing Fonts and Type
Styles).

Headers and Footers

You can place headers at the top of your resume and footers at the bottom of the second and
subsequent pages of your resume using the Headers and Footers tab of the Resume Format
Options dialog box. Access the dialog box by clicking the 2ND PAGE HEADER button on the Header
Style panel of the Style tab. Headers and Footers may be aligned with the left margin, right
margin, or centered. You can also choose to put a separator line above or below the Header or
Footer.

Using the Thesaurus in Guided Resumes

The Guided Resume Editor allows you to replace a word or phrase in your resume with a
synonym, antonym, or related word with the Thesaurus.

To Use the Thesaurus in Your Resume

1. Highlight the word in your resume for which you want to find a synonym, antonym, or
related word.
2. Click the THESAURUS button on the Proofing panel of the Review tab. A list of related
words is displayed in the Thesaurus dialog box.
3. Select the word from the Meanings section and select the word you want to use from
Synonyms or Antonyms.
4. If you wish to find additional words, click the LOOKUP button.
5. When you have found the word you want to use, select it, and click the INSERT button.

Using the Spell Check in Guided Resumes

The Guided Resume Editor has a built-in spell checker that you can use to check the spelling of
your resume. The spell checker starts at the beginning of the resume and checks the spelling of
each word until it reaches the end. When a spelling error or questionable word is found, it is
displayed in the Spell Check dialog box. If the text resembles a word in ResumeMaker's standard
dictionary, replacement words are suggested. You can add words to your custom dictionary and
later modify them if you want.

40
To Use Spell Check in Your Resume
1. Click the SPELLING button on the Proofing panel of the Review tab. A dialog box is
displayed.
2. In the CHANGE TO field, type the correct word, or select the correct word from the
SUGGESTIONS list.
3. Click the CHANGE button to change a single instance of a spelling error. Click the CHANGE
ALL button to change all instances of a spelling error.
4. The spell checker might indicate that a word is misspelled when it is actually a correctly
spelled word that is not in ResumeMaker's dictionary. Click the IGNORE button to ignore
the word and continue spell checking. Click the IGNORE ALL button to ignore all instances
of the word.
5. Click the CANCEL button to stop the spell check.

Automatic Page Breaks

Page breaks are determined automatically by the Guided Resume Editor, depending on the
setting you have chosen in the Page Break panel of the Review tab. There are three choices on
the Page Break Mode menu: On Section, On Card, and On Line. Click the type of page break you
want to use in your resume and it highlights the chosen Page Break mode. The default break
mode is On Line.

On Section
On Section—allows the Guided Resume Editor to break to a new page only at a section. This
means sections will be kept together and cannot break across two pages.

On Card
On Card—allows the Guided Resume Editor to break in the middle of a section, but only on a
card. This means that although a section may divide between two pages, the card information will
stay together.

On Line
On Line—allows the Guided Resume Editor to break on any line in the resume when necessary.

41
Adding a Section to Your Resume
To Add a Section to Your Resume
1. Click the ADD SECTION button on the Sections panel of the Home tab. The Add Section
dialog box displays listing section titles that you can add to your resume.
2. Double-click the SECTION folder icon that you wish to add to your resume. The folder will
expand and reveal the list of titles for the added section.
3. Click the section title you want to add and click the OK button. The new Section Title
Card will open.
4. Enter the appropriate information in the card, and click the OK button. The section will
automatically be placed in your resume above the selected section.
5. If you want to add a new section at the bottom of your resume, click below the last
section of your resume so that nothing is selected before you click the ADD SECTIONS
button. Your new section will be added to the end of your resume.
6. If you would like to change the order of the sections, select a section and then click the
REORDER SELECTIONS button on the Sections panel of the Home tab.

If you have already filled out a card, the icon will change to show that there is information
contained on that card. An icon also indicates which cards are already visible in your
resume.

Removing a Section of Your Resume

To Remove a Section of Your Resume
1. Click the section you want to remove.
2. Click the DELETE SECTION button on the Sections panel of the Home tab.
3. A dialog box will appear asking to confirm if you want to delete this section. Click the YES
button. The section and the cards associated with it will be deleted from your resume.
Your resume will be re-paginated and re-displayed.

Editing a Section of Your Resume

You can edit the text of your resume at any time. The fastest way to change any of the
information on your resume is to type directly in the Guided Resume Editor.

To Edit a Section in Your Resume

To change any of the information on your resume, click in the section you want to change. The
section will be highlighted and you can make editing changes to the text.
To make changes in the card for that section and click the bar at the left of the section. The card
for that section will be displayed. Make the changes and then click the OK button.

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Adding a New Card to Your Resume
Resumes are often targeted for specific job profiles. After you have completed your resume, you
may want to alter it to take a different angle or to highlight a different strength. You can
accomplish this by adding, editing, and removing a card in your resume.

To Add a Card to Your Resume

1. Click the ADD CARD button on the Section panel of the Home tab. Then click ADD
ANOTHER COMPANY or the appropriate ADD button to add a new card for the same
section.
2. Enter the appropriate information in the card, and click the OK button. The new card
information will automatically be placed in your resume in the current section.

Resume Examiner
The Resume Examiner is an assessment tool that will help you locate common resume mistakes
and suggest improvements. By evaluating your resume, your experience, qualifications, and the
overall content, your resume will be presented in the best possible way.

Click the RESUME EXAMINER button on the Proofing Panel of the Review tab.

The Resume Examiner presents a checklist of reminders and questions that will help improve the
following categories of your resume: Overall Strategy, Subject Matter, Appearance, Writing Style,
and Proofreading.

Scroll over the checklist and ADVICE buttons will appear next to each reminder or question. Click
the ADVICE button to receive feedback on your resume, based upon the selections you make.

Reordering Sections in Your Resume

After you have completed working with Guided Resumes, you may want to alter your resume to
take a different angle or to highlight a different strength. You can accomplish this by reordering
cards in your resume.

To Reorder Sections in Your Resume

1. Click the REORDER SECTIONS button on the Sections panel of the Home tab. The Reorder
dialog box will appear, listing section and card titles that you can change in your resume.
2. Click the title that you wish to reorder in your resume and click the Up or Down button.
The cards will reorder accordingly. If the selection you have chosen contains dates, click
SORT BY DATE to reorder the cards in reverse chronological order. This feature sorts
end dates only. If your cards contain a single date, enter the dates in the END DATE field
in order to use the Sort by Date feature.
3. When you have finished, click the OK button. The section will be reordered in your
resume.

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Fit to One Page Less
ResumeMaker’s Guided Resume Editor has a valuable tool on the Review tab to help you reduce
your resume by one page.

To Reduce Your Resume by One Page

Click the 1-PAGE LESS button on the Page Break panel on the Review tab. A brief dialog box
appears informing you that the document is being repaginated. Click YES. When it is completed,
your document should be reduced by one page.

What Does Fit to One Page Less Do?

To reduce your resume by one page, Fit to One Page Less uses the following techniques:
• Reduces the spacing between sections.
• Reduces the margins of the resume.
• Reduces the font size of the resume content.

Once you have clicked the One Page Less button, you cannot undo it. Be sure to save
your resume before choosing this option. That way, if you do not like the formatting
changes, you can exit without saving the new resume and open your previously saved
one. ResumeMaker may be unable to reduce your resume to one page less. If that's the
case, please choose a different resume style or reduce the amount of text in your resume
and try again.

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Saving Your Resume

To save your resume, choose SAVE from the main menu or click the SAVE button. The
first time you save a resume, the Save As dialog box opens. In the Save as type box, you can
save a resume in a variety of formats.

If you want to reopen your resume in ResumeMaker, you must use the File: Save As command
and save the resume in .rmr format.

Format Type Extension Advantages

ResumeMaker .rmr Natural format used by the ResumeMaker program to save the
Resume resumes created. Can re-open in Guided Resumes to make further
changes.
Text .txt Text delimited (separated by tab characters, commas, or spaces).
Read by most e-mail and career Web site databases.
Rich Text Format .rtf RTF is the format that is easily accepted by other Word Processors
and will retain most of the formatting you have applied to your resume
when you export it to the Word Processor.
Adobe Acrobat .pdf PDF is a platform independent file format created by Adobe.
Microsoft Word .doc, .docx DOC and DOCX are formats of Microsoft Word files, a popular word
processing application.

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Returning to Guided Resume Cards
Once you have completed all of the steps in the Guided Resume wizard and are viewing your
resume in the Guided Resume Editor, you may wish to return to the cards again to review your
information.

To Return to the Guided Resume Cards

To return to the Guided Resume cards from the Guided Resume Editor, click the RESTART GUIDE
button on the Sections panel of the Home tab.
You will be taken through each section card containing information currently appearing in your
resume.

Opening a Previously Saved Resume

Once you have completed your resume and have saved it, you can reopen it again from the
Guided Resume Main Menu. This allows you to make additional changes or to print another copy
of your resume.

To Open a Previously Saved Resume

From the Main Menu, click OPEN A SAVED RESUME. This displays the Open Documents dialog
box, where you can choose the resume to open.
Select the previously saved resume you would like to open, and click the OK button.

You can also double-click the saved resume to open it. The resume will be opened in the
Guided Resume Editor where you can make text, formatting, and other needed changes.

Guided Resumes can open any resume saved with the .rmr extension.

Opening a Sample Resume

ResumeMaker has provided you with over 1,250 sample resumes, providing you with ideas on
resume writing and formatting options. The sample resumes are based on actual job titles and
have been written by professionally certified resume writers. Each sample resume is based on
genuine job descriptions. There are examples of chronological, functional, and combination
resumes to show the different effects you can achieve using each of the recommended styles.

To Open a Sample Resume

1. Click the VIEW SAMPLE RESUMES button in the Examples panel of the Review tab. This
displays the Sample Resumes window, where you can choose a sample resume to view.

2. Sample resumes are organized by Industry or by Career Situation.

• To view resumes for a particular industry, choose the industry from the SELECT AN
INDUSTRY drop-down list. Under each category is a listing of job-specific resumes.
You can choose to view specific types of resumes using the three check boxes.
• To view resumes for a unique career situation, click SEARCH BY CAREER SITUATION
and then choose one of the options listed.

46
 3. Choose the sample resume you wish to open. The sample resume will display in a
separate window for you to review.

The sample resumes in ResumeMaker are provided to illustrate professional examples of

resumes. They feature resumes from a variety of careers and experiences. All names and
information are fictitious. Any similarities to actual names are unintentional.

Distributing Your Resume

Once you have created your resume, you will want to distribute it to employers, recruiters,
resume sites, and members of your personal and professional network.

To accomplish this, you may need to save or export your resume to a different format, depending
on the needs of your recipient. You can use ResumeMaker to distribute your resume by mail, fax,
e-mail or by publishing it on the Web. See "Publishing Your Resume on My Online Resume"
section for more information on a personalized Web page.

Attaching a Letter to Your Resume

After your resume has been created using Guided Resumes, it will be displayed in the Guided
Resumes window. If you want to fax or print your resume to a target company, you may want to
send a cover letter or a fax cover sheet along with your resume at the same time.

To Attach a Letter to Your Resume

1. Click the ATTACH COVER LETTER button on the Print panel of the Review tab. The Attach
Cover Letter dialog box displays.
2. Click the ATTACH button. The Open Letter dialog box opens.
3. Select the filename of the letter or fax cover sheet that you have previously created and
now wish to attach to your resume and click the OK button. The Attach Cover Letter
dialog box shows the name of the letter being attached.
4. Click the OK button. The letter or fax cover sheet will be attached to the current resume.
The next time you print, fax, or send your resume to the word processor, the letter will be
included.
5. If you decide not to include the attached letter, click the REMOVE button.

Faxing Your Resume

If you have installed fax software on your computer, you can fax your resume directly to a
prospective employer from the Guided Resume Editor. Faxing is very similar to printing, and it
uses the same menu, only the document is faxed instead of printed. You can create a Fax Cover
Sheet to send with your resume. See Attaching a Letter to Your Resume and Printing Your
Resume.

Important! Before you can fax your resume, make sure that your favorite fax software has
been installed on your computer.

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To Fax Your Resume

1. Attach a previously created fax cover sheet to your resume. See Attaching a Letter to
Your Resume.
2. Choose PRINT from the MAIN MENU, or press CTRL + P on your keyboard. The Print dialog
box will be displayed.
3. In the PRINTER NAME: drop down list, select a fax program.
4. Set the other print options of your choice.
5. Click the OK button.
6. Your fax program will display dialog boxes requesting certain fax information. Follow the
on-screen instructions. The resume and letter, if it has been attached, will be “printed” to
the fax number of your choosing at the same time.

E-Mailing Your Resume

In addition to printing and faxing, you can e-mail your resume to hiring managers of target
companies in a variety of ways.

To E-Mail Your Resume by Using Copy and Paste

1. Open the resume you want to e-mail in the Guided Resume Editor.
2. Choose COPY RESUME from the Clipboard panel of the Home tab.
3. Open your e-mail program and choose to send a new message.
4. Click in the body section of your new message and choose PASTE to add your resume.

To E-Mail Your Resume from My Online Resumes

1. Export the resume you would like to e-mail from My Online Resumes following the steps
for Publishing Your Resume to My Online Resumes described at Publishing Your
Resume to My Online Resumes. Go to MY.RESUMEMAKER.COM and sign-in using your e-
mail and password.
2. Use the e-mail feature at My Online Resumes to send your resume.

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To E-Mail Your Resume from ResumeMaker
1. Click the E-MAIL button on the Export panel of the Home tab. A Guided E-mail dialog box
appears.
2. Select the e-mail recipient(s) to whom you are e-mailing your resume. You can enter the
name manually in your e-mail message, create a new contact for Contact Manager (see
Creating a New Contact to E-Mail a Resume), or choose from the names you currently
have listed in Contact Manager.
3. Choose the format you want to use when e-mailing your resume — text, RTF, or as an
attachment. If you choose to send your resume as text, it will be added to the body of
your e-mail message. ResumeMaker recommends that you send your resume in the
body of the e-mail and not as an attachment. (See Saving Your Resume).
4. If you choose to send your resume as an attachment, you have four options: Word, PDF,
Text, or RTF. Click the drop-down arrow next to the ATTACHMENT text box and choose
the format you prefer.
5. Click the FINISH button. Your e-mail software will take you through the remaining steps of
sending the resume to the selected contact(s).

You must have already installed an e-mail software program that is MAPI (Messaging
Application Programming Interface) compliant. To determine how to set your e-mail
program to be MAPI compliant, contact your e-mail vendor, or visit the FAQ's section on
our Web site at http://www.individualsoftware.com/support.

If you are using Gmail, Hotmail, Yahoo, or another web-based e-mail program, choose
COPY RESUME from the Main Menu and past the resume directly into the text area of your e-
mail message.

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Creating a New Contact to E-Mail a Resume
When e-mailing your resume to hiring managers of target companies, you can create a new
contact for your Contact Manager.

To Create a New Contact for Your Contact Manager

1. Click the E-MAIL button on the Export panel of the Home tab. A Guided E-mail dialog box
displays.
2. Select CREATE NEW CONTACT and choose the format you want to use when e-mailing your
resume — as text or as an attachment — and then click the FINISH button.
3. A Create new contact dialog box will open. Complete the new contact information fields
as required.
4. Click the FINISH button. Your e-mail software will take you through the remaining steps of
sending the resume to the selected contact(s).

Previewing Your Resume

From the Guided Resume Editor you can preview your resume before you print it.

To Print Preview Your Resume

1. Click the PRINT PREVIEW button on the Print panel of the Review tab. A Preview
window will appear with your resume in it.
2. Using the buttons at the top of the window you can choose to view different pages of
your resume or to print your resume.

3. Click the CLOSE button when you are through previewing your resume to return to the
Guided Resume Editor, or click the PRINT button to print.

Printing Your Resume

From the Guided Resume Editor you can print your resume.

To Print Your Resume

Click the PRINT button. If you choose Print from the File menu, a Print dialog box will display
allowing you to confirm print options. Select the print settings you want to use and click the OK
button.

Clicking the PRINT button sends your resume directly to the printer with the default options.

You can also choose the Print Preview button to view your resume prior to printing.

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Exporting Your Resume to Different File Formats
ResumeMaker allows you to export your resume into different file formats, including rich text,
PDF, .doc, .docx, and ASCII text files.

To Export Your Resume

Click the file format that you wish to export to on the Export panel on the Home tab of the Guided
Resume Editor ribbon. File formats available are: E-mail, Word, PDF, RTF, Text and Publish My
Online Resume. Based on which file format you choose, your default program will open. From
within the default program, specify a file name and save your resume.

Returning to the ResumeMaker Main Menu

To Return to the ResumeMaker Main Menu
Click the CLOSE button in the top right corner of the Guided Resume Editor. The Main Menu will
be displayed.

Publishing Your Resume on My Online Resumes

ResumeMaker allows you to store your resume online at a secure Individual Software server
where only you will have access to your resume through your user name and password.

The advantages to storing your resume online include:

• You can access your resume and update it or print it from anywhere in the world where
you have an ability to log onto the Internet.
• You can e-mail or print your resume. You can also send a link to your online resume
directly to employers from anywhere online at any time.

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To Publish Your Resume
1. Open your resume in the Guided Resume Editor.
2. Click PUBLISH MY ONLINE RESUME on the Export panel on the Home tab. The Publish My
Online Resume dialog box opens.

• Resume Title — Enter a name in this text box for what your resume will be named at
My Online Resumes.
• E-mail Address — Enter an e-mail address. This will be used to sign in at My Online
Resumes.
• Password — The password you type in this box will be needed to sign in at My
Online Resumes.

3. Click the OK button and you will be taken to a dialog box that informs you that your
resume was successfully exported to My Online Resumes.

When exporting your resume a second or subsequent time, it is important to understand

that it will not replace or update an existing resume saved online at My Online Resumes.
Instead, it will export another new resume.

To access MY.RESUMEMAKER.COM, you must first publish your resume to the web with
ResumeMaker.

If you have made any special formatting options to the pre-formatted (default) styles available in
ResumeMaker, you may need to re-apply them after exporting to My Online Resumes. To re-
apply special formatting, click the Style button. You may also want to adjust any spacing and/or
Font sizes on your resume. All formatting options in ResumeMaker may not be available in My
Online Resumes.

At My Online Resumes you will see a URL link to your online resume. You may click this link to
view your resume and/or send this link to potential employers. In order to send this link to your
online resume to potential employers, you will first need to set your resume as public. If your
resume is set to private, then employers (or anyone else) will not be able to view your resume
online.

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Tips on Entering Resume Information
ResumeMaker Professional provides tips to help you write a resume that presents you as the
best candidate for the job. Take advantage of the many helpful and specific tips available on the
topics shown below.

Personal Information
Job Title
Objective
Summary or Highlights
Accomplishments
Capabilities
Employment
Education
Skills
Training, Conferences, and Seminars
Licenses and Certification
Honors and Awards
Publications
Affiliations
Personal
Volunteer Work
Talent
Other
References

To view the Expert Advice tips for each of these topics, open the card for the section, and
then click the Expert Advice link in the header.

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Personal Information
First and Last Name
Use a consistent name. Enter your name as you would like to see it at the top of your resume.
Give your first and last name only. It isn't necessary to include your middle name. Even if you are
known by your initials, don't put them on your resume. Consider typing your name in capital
letters for more impact and noticeability on your resume.

You may want to avoid unusual nicknames, but generally you can use the name you prefer. This
sets you at ease in an interview.

It is not required to place Mr., Ms., Miss, or Mrs. before your name unless your first name easily
falls into the "gender-less" category. If it isn't immediately apparent, avoid the complication for a
prospective employer and use the title.

Address, City, State

Type your complete mailing address. Avoid using abbreviations so that your resume is as
professional looking as possible. The state of your residence, however, is most often abbreviated
to two capital letters used by the postal service.

Zip Code
Always use the correct zip code. A 5 to 9 digit zip code may be used. Usually 5 digits will suffice.

E-Mail and Internet Address

You may want to include your e-mail and Internet address. If you do, be sure you check your e-
mail regularly. This is especially appropriate if you are applying to a position within a computer
related industry.

Country
Enter the Country from the drop-down list. The United States is listed by default. If you choose
Canada as the country, the State code drop-down list will change to a Province list.

To show the country on your resume, however, you will need to check the "Show country
on resume" check box in the Personal Information card.

Phone Numbers
Always include your telephone number. Few businesses will send you an invitation for an
interview by mail. Be sure to include your area code. Only list phone numbers that will be
answered. Someone should be home to take messages or an answering machine can be used. If
you have a cellular phone or pager, list this number, since it will be the most immediate method to
contact you. Include a work phone number if you feel comfortable taking employment related calls
and if you have adequate privacy to talk with potential employers. Be sure to include an extension
if required.

When adding phone numbers to your resume, adopt a form that you prefer and use it consistently
throughout. Some forms for phone numbers require parentheses and others require hyphens.

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Phone Titles
It is required for the purpose of creating a resume to designate the type of phone numbers that
you have listed. The drop-down list lets you choose the following phone titles:
• Home
• Work
• Fax
• Pager
• Cellular
• Voice Mail
• Direct
• Main
• Business
• Toll-Free
• Modem
• Web

You can also type in your own Phone Title if it's not already listed in the drop-down list.

55
Job Title
As an alternative to an Objective section of your resume, use a Job Target section that will call
attention to the position you are seeking. A job target also provides a headline of the position you
are qualified for without taking up much space on your resume.

Insider Tip: If there are several positions you are qualified for, all with similar names, then include
these career fields or names on the same line.

Objective
Catch the reader's attention by stating how you can benefit the company. If you are applying for a
specific position, use the exact job title. If you are applying for a variety of positions, use a more
general objective.

Make your Objective statement focused, interesting, and unique so that it instantly grabs the
reader's attention. An Objective statement can be your first opportunity to sell yourself.

The Objective has traditionally meant one or two sentences about the kind of job you want and
what you can contribute to the company in return for such a job. The best resumes have
objectives written in broad, non-specific terms.

The Objective section of your resume can have a title such as one of the following:

Areas of Interest Job Objective Position Desired

Career Goals Job Target Professional Goals
Career Objective Opening Statement Professional Interest
Employment Objective Personal Statement Statement of Interests
Objective Profession

Compose your own Objective sentences or select one or more of the ready-to-use Resume
Phrases by clicking the SAMPLE PHRASES button on the Examples panel of the Review tab.

Summary or Highlights
The point of the Summary is to convey the scope of your experience and background and to
indicate to the reader your key strengths and areas of expertise. This section should be brief and
value-oriented. This is your opportunity to combine and build on similar aspects of your
background that may have been acquired over a period of many years in a number of different
positions.

The Summary section of your resume can also have a title. Here are some of the titles that are
available:
Background Career Summary Professional Highlights
Background Summary Executive Profile Professional Profile
Career Highlights Portfolio Summary of Experience

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Topic
This is a one line summary of the Highlight you are listing and appears in your resume in the
order it was entered. List topics in order of their importance to the position you are seeking.

Description
Highlight the strengths and accomplishments that support each topic. The Description should
consist of one or two strong sentences, three or four at most. Good Descriptions are short. These
sentences should highlight the aspects of your background that will appeal most to a potential
employer.

Compose your own Description or select one or more of the ready-to-use Resume Phrases by
clicking the SAMPLE PHRASES button on the Examples panel of the Review tab.

Formats
Click the CHANGE FORMAT button to display the Format Selection dialog box. There are six
formats for the Summary section. Scroll through the list and choose the most appropriate style for
your information. Click the OK button to return to the Summary card.

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EXAMPLES

Topic and Description

This allows you to list a subtitle under your major title and then describe the information in
paragraph format.
SUMMARY
Industrial Relations
Served as liaison and developed strong working relations with government agencies and industry partners.
Coordinated review and approval process of large volumes of contract requests that substantially decreased
turnaround time and enhanced corporate images with smaller industry partners.

Topics Only
This allows you to list your information in a bulleted list format.
SUMMARY
• Coordinated review and approval process of large volumes of contract requests.
• Nearly five years' progressively responsible experience in microprocessors.
• A fast-track, highly motivated, team oriented executive with a successful background in
turnaround situations.

Description Only
This allows you to summarize your information in paragraph format.
SUMMARY
Over 14 years' successful experience in sales management and marketing. Consistently made significant
contributions to corporate goals for business growth and profits. Created, implemented, and managed
productive marketing programs for tangibles and intangibles.

Accomplishments
The Accomplishments section of your resume includes an action-oriented description of your
work.

This is an opportunity to impress the reader with the results and accomplishments of your career.
Use the Accomplishments section to let the reader know about your professional and personal
traits which may be valuable to your next employer.

The Accomplishments section of your resume can also have a title like one of the following:

Academic Achievements Key Events Qualification Highlights

Achievements Major Accomplishments Recent Accomplishments
Contributions Professional Accomplishments Selected Accomplishments
Current Projects Professional Achievements Selected Achievements
Key Accomplishments Projects and Activities Summary of Accomplishments

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Topic
Topics in this section should sum up your abilities and accomplishments.

Make the topics appropriate for your job objective. For example, if seeking a position in
Purchasing, use titles such as Purchasing, Cost Analysis, Inventory Management, etc.

Each topic with its description appears in your resume in the order it was entered. List topics in
order of their importance to the position you are seeking.

Description
Highlight the skills and accomplishments that support each title.

Concentrate on measurable skills and be specific. Use numbers, percentages, and time to
emphasize your strengths.

Capture the reader's interest by using action words. Avoid the use of personal pronouns (we/I).
Compose your own Description or select one or more of the ready-to-use Resume Phrases by
clicking the SAMPLE PHRASES button on the Examples panel of the Review tab.

Formats
Click the CHANGE FORMAT button to display the Format Selection dialog box. There are four
formats for the Accomplishments section. Scroll through the list and choose the most appropriate
style for your information. Click the OK button to return to the Accomplishments card.

Topic and Description

This allows you to list a sub-title under your major title and then describe the information in
paragraph format.

ACCOMPLISHMENTS
Management/Supervision
Directed recruitment and retention of supervisors and staff of 42 employees. Trained, supervised, and
evaluated staff, coached improvement management skills. Resulted in multilateral staff achievement of work
objectives.

Topics Only
This allows you to list your information in bulleted list format.

ACCOMPLISHMENTS
• Successfully established new Adult Day Health Care Program.
• Balanced $1.5 million budget, resulting in impressive 15 percent profit margin.
• Managed staff of 15 recruiters.

Description Only
This allows you to summarize your information in a paragraph format.

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ACCOMPLISHMENTS
Re-organized In-Home Program, turning annual $11,000 loss to $40,000 profit. Created Thrift/Gift/Craft
Shop producing annual net profit of $36,000. Designed service development plans and conducted operation
assessments. Formulated, wrote, and implemented new employee orientation manuals.

Capabilities
The Capabilities section of your resume is provided so you can draw attention to your capabilities,
which would otherwise be difficult for the reader to assume by reading your resume.

Take advantage of this section to impress the reader with your personal traits and proven
professional skills.

The Capabilities section of your resume can also a title such as one of the following:

Abilities Key Qualifications Qualifications

Areas of Experience Major Qualifications Qualifications Summary
Areas of Expertise Principal Abilities Relevant Experience and Skills
Areas of Strength Professional Activities Strengths
Capabilities Professional Attributes Summary of Qualifications

Topic
Include topics which will catch the reader's eye, and won't need much explanation. Each topic
with its description appears in your resume in the order it was entered. List topics in order of their
importance to the position you are seeking.

Description
Add descriptions which support the title in a positive manner. Although a description is optional, it
gives the employer an overall picture of your qualifications before he or she reads further for
details.

Compose your own Description or select one or more of the ready-to-use Resume Phrases by
clicking the SAMPLE PHRASES button on the Examples panel on the Review tab.

Formats
Click the CHANGE FORMAT button to display the Format Selection dialog box. There are four
formats for the Capabilities section. Scroll through the list and choose the most appropriate style
for your information. Click the OK button to return to the Capabilities card.

Topic and Description

This allows you to list a subtitle under your major title and then describe the information in
paragraph format.

CAPABILITIES
Leadership Skills
Have the ability to carry out programs under established policies and command the respect of staff.
Problem solving, leadership, and communications skills are some of the qualities developed from my
experience as an administrator, a supervisor, a teacher, and a customer relations representative.

60
Topics Only
This allows you to list your information in bullet list format.

CAPABILITIES
• A demonstrated record of achievement, management, and responsibility.
• Ability to delegate.
• A positive and confident personality blended with a strong work ethic.

Description Only
This allows you to summarize your information in a paragraph format.

CAPABILITIES
Achieved consistent client satisfaction. Adept at developing credibility and confidence with the public. Open
minded. Operate well in a free, unstructured environment. Bring new life to conventional methods. A solid
reputation for upholding high ethical standards and realizing corporate goals and objectives.

Employment
The Employment section is the heart of your resume and includes all applicable work experience,
both paid and unpaid, full-time and part-time.

This is an opportunity to focus the reader on your accomplishments during the course of your
work history. Use crisp, simple language. Writing in the third person (he/she) is stylistically
objectionable, while using the first person (I) is redundant. Your goal in this section of the resume
is to make as much as you can of each position you have had, while keeping the descriptions as
brief as possible. It is important to remember that your resume must be honest as well as logical.

Begin your employment history with your present or most recent experience. Work backwards,
treating each position as an independent entry. Each job mentioned should include the name and
address of the employer, the dates involved, and a concise description of your responsibilities.

The Employment section of your resume can also have a title. Below are some of the available
titles:

Appointments Employment Summary Professional Highlights

Business Experience Experience Professional History
Career History Experience Highlights Professional Profile
Career Profile Experience Summary Related Experience
Company Affiliations Internships Summary of Experience
Employment Practical Experience Volunteer Work History
Employment Experience Professional Background Work Experience
Employment History Professional Experience Work History

Start Date/Year
List employment dates beginning with a starting date. Dates may include both months and years.

61
However, if there are gaps in your work history, you may prefer to list years only. Avoid listing
dates older than ten or fifteen years.

Employer
Give the full name of the company, including division or parent company, if applicable.
Company names that are entered in all capital letters will look sharp on your printed resume. You
may abbreviate with Co., Corp., Ltd., or Div., but be consistent.

End Date/Year
List employment dates followed by an ending date. Dates may include both months and years.
However, if there are gaps in your work history, you may prefer to list years only. Avoid listing
dates older than ten or fifteen years.

Location
List only the city and state of the company.

Current Position (to “Present”)

Check this box if this is your current position. You will not need to complete an ending date.

Position/Title
Job titles may imply different job content to each employer. Start with your present or previous job
title and consider other titles that describe your job. Use titles that best match your objective.
Avoid internal titles that only make sense to your employer -- i.e., use Sales Representative
instead of Sales Rep IV.

Description
Avoid listing mere job descriptions. Instead, list the results and accomplishments of your work.
Be specific and confident. Use percentages, times, and figures to quantify your experience.
Begin sentences with action verbs and avoid the use of the personal pronouns (we/I). Compose
your own Description or select one or more of the ready-to-use Resume Phrases by clicking the
SAMPLE PHRASES button on the Examples panel of the Review tab.

Action-Benefit Phrases
The Resume Phrases for the Employment section are two-part phrases -- the first part represents
an action that you performed and the second part identifies a benefit of your action.

To add an Action-Benefit Resume Phrase, click in the Description field and then click the SAMPLE
PHRASES button on the Examples panel of the Review tab. The Resume Phrases dialog box
appears.
You can choose from among any job category and specific job titles within a category. For each
job category, there is also a general category of Resume Phrases. When you've chosen a
category, click a phrase from the list in the right pane.
In the lower pane are Benefit Resume Phrases that are arranged by types of benefits, such as
Improved Service, Increased Sales/Profits, or Streamlined Operations. Choose a category and
then pick a phrase that best describes the benefit that resulted from the action you took.
When you've selected the two parts of the phrase, click the OK button to insert the phrase into
your resume.

Formats
Click the CHANGE FORMAT button to display the Format Selection dialog box. There are four

62
formats for the Employment section. Scroll through the list and choose the most appropriate style
for your information. Click the OK button to return to the Employment card.

Education
Education is the second most important element of a resume. Your educational background may
often be a deciding factor in an employer's decision to hire you. Be sure to stress your
accomplishments in school with the same degree of finesse that you used in describing your
accomplishments at work.

This section of your resume includes your academic credentials and all applicable education —
formal schooling, on-the-job training, and continuing education. You can also use the Training,
Skills and Seminars on-screen cards to record certificate programs, military certification,
workshops and seminars.

This is an opportunity to focus the reader on your academic credentials and continued
commitment to your education. If you have little or no practical experience, your academic
credentials probably will be your strongest asset; in this case, place them directly after the
objective statement.

The Education section of your resume can also have a title such as one of the following:

Continuing Education Education History Ongoing Education

Coursework Educational Background Professional Coursework
Education and Credentials Educational Profile Relevant Courses
Education and Training Examinations Research
Education and Vocational Skills Graduate School Coursework Technical Coursework

Graduation Date/Year
List your graduation date including both months and years, or years only. Avoid listing dates older
than ten or fifteen years.

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School
Begin with your highest level of education, even if you did not receive a degree. List schools in
reverse chronological order, giving the complete name. Avoid abbreviations. Do not mention high
school education if you have attended college or have received some type of specialized training.

Location
List only the city and state of the school. It is not necessary to include the city, however, if the
college location is obvious from the title.

GPA (optional)
You should list your grade point average if you have an impressive school record. Otherwise, it is
not necessary to give this information. As a general rule, include your GPA only if you received a
B average (3.0) or higher. If you graduated with honors, or if you graduated Cum Laude or
Summa Cum Laude, you should include this information.

Major (optional)
Include your major field of study if it applies to your career objective. If not, simply list the degree -
- B.S., M.A., M.B.A., etc.

Degree Type
List the title of your degree, diploma, or certificate exactly as it was awarded to you. This
information is evidence of formal completion.

Degree
If your degree is not recent, you need not list the date you received it. You want to accent what
you learned rather than when you learned it.

Minor (optional)
Many people do not have minors or may choose to not list a minor.

Description
You may want to list some of your coursework to demonstrate the extent of your training. If you
are a liberal arts graduate seeking a management trainee position, you could list economics,
accounting, and business courses. Although the reader knows your major, that information alone
is not always adequate. You may also want to include such things as: extracurricular activities,
internships, teaching or research positions, professional sororities or fraternities, student
government, unique subject matter, etc. Compose your own Description or select one or more of
the ready-to-use Resume Phrases by clicking the SAMPLE PHRASES button on the Examples
panel of the Review tab.
EDUCATION

University of New Mexico June 2005

B.S. Business Administration
G.P.A. 3.8
Polytechnic University-San Luis Obispo June 2009
M.B.A.

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Skills
This section of your resume is set aside for mentioning any special abilities you have that could
relate to the job you are seeking. This is the part of the resume where you have the opportunity to
demonstrate certain talents and experiences that are not necessarily a part of your educational or
work experience.

Think about your accomplishments and try to extract from them the skills you learned in the
process. You have the opportunity to demonstrate talents and experiences you have gained
outside of your education and work experience. Be generous with yourself. Did you use
communication skills? Organizational skills? Analytical skills? Foreign Language skills?

Remember, you are answering the question "What can this candidate do for me?" directly. You
are listing features, attributes, traits, skills, and strengths. You may choose to include
accomplishments or experience, but remember that experience alone is not what the employer
wants; he wants the skills that should come with that experience.

The Skills section of your resume can have a title such as one of the following:

Administrative Skills Computers Secretarial Skills

Communication Skills Hardware Skills Summary
Communications Knowledge Hardware and Software Software
Computer Experience Languages Special Skills
Computer Knowledge Languages and Platforms Summary of Skills
Computer Languages Office Skills Systems Knowledge
Computer Skills Programming Languages Technical Expertise
Computer Systems Relevant Skills Vocational Skills

Title
Include titles which will catch the reader's eye, and won't need much explanation. Each title with
its description appears in your resume in the order it was entered. List titles in order of their
importance to the position you are seeking.

Description
Add descriptions which support the title in a positive manner. Although a description is optional, it
gives the employer an overall picture of your skills before he or she reads further for details.
Compose your own Description or select one or more of the ready-to-use Resume Phrases by
clicking the SAMPLE PHRASES button on the Examples panel of the Review tab.

Formats
Click the CHANGE FORMAT button to display the Format Selection dialog box. There are five
formats for the Skills section. Scroll through the list and choose the most appropriate style for
your information. Click the OK button to return to the Skills card.

Topic and Description

This allows you to list a sub-title under your major title and then describe the information in
paragraph format.

65
SKILLS
Leadership Skills
Have the ability to carry out programs under established policies and command the respect of staff.
Problem solving, leadership, and communications skills are some of the qualities developed from my
experience as an administrator, a supervisor, a teacher, and a customer relations representative.

Topics Only
This allows you to list your information in bulleted list format.

SKILLS
• A demonstrated record of achievement, management, and responsibility.
• Ability to delegate.
• A positive and confident personality blended with a strong work ethic.

Description Only
This allows you to summarize your information in a paragraph format.

SKILLS
Achieved consistent client satisfaction. Adept at developing credibility and confidence with the public. Open
minded. Operate well in a free, unstructured environment. Bring new life to conventional methods. A solid
reputation for upholding high ethical standards and realizing corporate goals and objectives.

Training, Conferences, and Seminars

It is generally best to separate education from training. Include this section when you wish to
focus on special courses and seminars or other forms of continuing education. Training also
includes college courses taken to improve your job performance.

This section gives you the opportunity to highlight any special skills, training courses and
seminars related to your field -- for example, operation of business machines, machinery,
computers, medical equipment, tools, etc.

This is also an opportunity to focus the reader on measurable skills you have acquired through
the course of your professional career.

66
The Training section of your resume can also have a title such as one of the following:

Additional Training Military Training Specialized Training

Clinics Professional Training Training Seminars
Conferences Relevant Training Training, Skills, & Seminars
Courses Residency Training Workshops
Courses and Seminars Seminars Workshops & Seminars

Start Date/Year
(optional)
List training dates beginning with a starting date. Dates may include both months and years.

Association Name
Enter the name of the association that provided this training.

End Date/Year (optional)

List training dates followed by an ending date. Dates may include both months and years.

Title
State the seminar title. If it lasted more than half a day, include the number of hours you spent in
class. Alter seminar titles if necessary so that the reader will understand the content.

Location (optional)
List the city and state of the school or training facility.

Description (optional)
When listing descriptions of continuing education classes, the main concern is to indicate the
subject being studied. Compose your own Description or select one or more of the ready-to-use
Resume Phrases by clicking the SAMPLE PHRASES button on the Examples panel of the Review
tab.

TRAINING

Evaluating Contract Management 2008

World Management Conference - Las Vegas, NV
Course outlining methods for evaluating performance, quality and compliance with specified contracts.
Human Resource Management 2009
University of Catalina
Learning to develop key competencies that enable individuals to maximize job performance.

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Licenses and Certification
This information is essential for nurses, social workers, real estate brokers, stock brokers,
guidance counselors, teachers, and a host of other professionals whose fields are governed by a
licenser.

You should always list licenses you have acquired if the job you are seeking requires them. If you
have applied for a license, but have not yet received it, use the phrase "application pending."

License requirements vary by state. If you have moved or you are planning to move to another
state, be sure to check with the appropriate board or licensing agency in the state in which you
are applying for work. Make sure you are aware of all licensing requirements.

Always be absolutely sure that all of the information you list is completely accurate. Locate copies
of your licenses and certifications and check the dates and names of the accrediting body.
The Licenses and Certification section of your resume can also have a title such as one of the
following:

Accreditations Credentials Medical Licenses

Bar Computer Certifications Military Certifications
Certifications Licenses Training Certificates

Start Date/Year (optional)

List the date you received the license or certification. Dates may include both months and years.

Association Name
List the appropriate board or licensing agency who granted you the license or certification.

End Date/Year (optional)

If you have not yet received your license, enter the date you expect to receive it. Dates may
include both months and years.

Title
List the name or title of the license or certification.

Location (optional)
License requirements vary by state. List the city and state of the board or licensing agency who
granted your license or certification.

Description (optional)
Describe how the license or certification has some significant bearing on your qualifications for
the position sought.

Compose your own Description or select one or more of the ready-to-use Resume Phrases by
clicking the SAMPLE PHRASES button on the Examples panel of the Review tab.

LICENSES-CERTIFICATION
Associate, International Society of Electronics Technicians Certified Electronic Technician, 2000

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Honors and Awards
The Honors and Awards section of your resume includes any recognition you received for
outstanding performance in an educational or professional setting -- making the Dean's List,
being the number one sales representative, or receiving military honors.

Most of your resume is a subjective record of your experience and achievements. Listing honors
and awards gives you solid, objective credibility.

This is an opportunity to focus the reader on your recognized achievements. List all applicable
educational or professional honors. You may want to include some detail if the award or honor is
not easily recognizable to the reader.

Avoid abbreviations that may not be clear (i.e., Quality Employee of the Month nominee rather
than QEM nominee).

The Honors and Awards section of your resume can have a title such as one of the following:

Awards Exhibitions and Awards Promotions

Awards and Scholarships Honors Scholarships
Exhibitions Honors and Activities Special Mention

Start Date/Year
(optional)
List the date you received the honor or award. Dates may include both months and years.

Association Name
List the appropriate association, agency or company that granted you the honor or award.

End Date/Year (optional)

List the date your honor or award ended. This will indicate the length of time the honor or award
was in effect. Dates may include both months and years.

Title
List the name or title of the honor or award.

Location (optional)
List the city and state of the agency or company that granted your honor or award.

Description (optional)
Describe how the honor or award has some significant bearing on your qualifications for the
position sought.

Compose your own Description or select one or more of the ready-to-use Resume Phrases by
clicking the SAMPLE PHRASES button on the Examples panel of the Review tab.

HONORS AND AWARDS

Fitchen-Cumpton Corporation Golden Achievement Award

69
In recognition of $50 million in annual sales
Circle of Computer Excellence Award, Corporate Level

Publications
The Publications section of your resume includes articles or books that you have authored,
contributed to, or been featured in.

This is an opportunity to focus the reader on your reputation among peers and to demonstrate
personal initiative in your field. It can also demonstrate your researching, interviewing, and writing
abilities. If you are widely published, you will have to be selective and list a few well-known or
important publications.

The Publications section of your resume can have a title such as one of the following:

Articles Papers Published Selected Publications

Articles and Publications Publication Summary Thesis
Articles Published Publishing Experience Writing Activities

Date/Year
List complete information, including date and year of your publication. Make it as easy as possible
for a potential employer to research your publication.

Title
List the exact title of the book or article. You may want to enclose an article title in quotes and
underline a book title.

Pages (optional)
List the total number of pages of your article, paper, anthology, or book.

Publication
List the source of the article; the name of the journal, magazine, or newspaper. If you are listing a
book, leave this information blank.

Publisher
If you are listing a book, give the complete name of your publisher.

Description (optional)
Give a brief description of the contents of your publication. If your article or book was reviewed
favorably, you may want to include a quote. You may also wish to include the names of other
authors. If so, list them exactly as they appear in the article or book. If helpful, provide more
details about your publication, such as volume and page number. Use abbreviations such as: vol.
(volume), p. (page), or no. (number). Compose your own Description or select one or more of the
ready-to-use Resume Phrases by clicking the SAMPLE PHRASES button on the Examples panel of
the Review tab.

PUBLICATIONS
"Heart Disease and Critical Care." Journal of American Medical Society. Jan 2008, 3

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"Risk Factors for Coronary Artery Disease." Academic Physician & Scientist. May 2007
"Passive Smoking History Repeats Itself." British Medical Journal. Feb 2007

Talent
If you are in the film, graphic design, modeling, entertainment, advertising, or media industries,
the style and format of the way your experience is listed should be very career-specific. For
professionals in the Arts and Leisure fields, job titles hold more creativity, excitement, even
celebrity. Resume information for these types of positions needs to be an artistic statement as
well as a statement of professional credentials. Visual excitement can be graphically
communicated as well.
The Talent section of your resume can have a title such as one of the following:

CD-ROM Improvisation Print Advertising Television

Commercial Print Industrial Film Print Work Television Programs
Commercials Live Entertainment Projects Theater
Compositions Modeling Promotions TV
Corporate Films Motion Pictures Radio TV Commercials
Dance Music Videos Short Film Video
Feature Films Musicals Stage Video Productions
Film On Camera Stage Productions Voice Over
Film/Video Opera Student Films
Graphic Design Print Studio Roles

Production
Type in the name of the production in which you were involved. For example, this could be the
name of the film, theater production, commercial, television show, or multimedia presentation.

Role or Producer
List the role that you played in the production and/or the name of the Producer for the production.

Director, Producer, or Company

You can list Directors, Producers, and Company names in this area. Usually each production is
recognized by these titles.

THEATRE

SIGHT UNSEEN
Berkeley Rep and Odyssey Theatre
Grete
Michael Bloom, Director
THE HOUSE OF YES
Magic Theatre and Las Palmas Theatre
Jackie-O
Andrew Doe, Director

Affiliations
The Affiliations section of your resume includes all relevant professional society memberships.

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List only those memberships that directly relate to your career objective.

This is an opportunity to focus the reader on your dedication to your field. Involvement in
professional societies indicates that you keep up-to-date with current trends in the industry.

The Affiliations section of your resume can have a title such as one of the following:

Associations Honorary Societies Professional Memberships

Boards Medical Boards Professional Organizations
Campus Involvement Memberships Professional Societies
Committees Organizations Registration
Current Associations Professional Affiliations Societies
Fellowship Professional Associations Union Affiliations

Start Date/Year (optional)

List the start dates of your enrollment or involvement in the society. Dates may include both
months and years.

Association Name
List any applicable society memberships. Be sure to include the full name rather than
abbreviations.

End Date/Year (optional)

List the end dates of your enrollment or involvement in the society. This will indicate the length of
time you have been actively involved with this affiliation. Dates may include both months and
years.

Title
List the name or title of any positions you held with this association.

Location (optional)
List the city and state of the professional affiliation or association.

Description (optional)
You may want to include additional information about professional societies which may be
unknown to the reader. List the society's charter or function and include any details about your
involvement in the society. Compose your own Description or select one or more of the ready-to-
use Resume Phrases by clicking the SAMPLE PHRASES button on the Examples panel of the
Review tab.

AFFILIATIONS
American Bar Association—Real Estate section
Alameda County Realtors—Broker
Florida Bar Association
Florida Association of Realtors—Agent

Personal
The Personal section of your resume includes relevant contributions outside the workplace: team

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sports, volunteer work, service clubs, community involvement, etc.

This is an opportunity to focus the reader on your desire to contribute, lead, or be involved in
worthwhile causes and personal hobbies!

Use discretion in listing interests and hobbies. List a hobby only if it is directly job-related or
indicates certain positive qualities, (i.e., team sports may indicate a "team player").

If outside interests are encouraged and respected as part of your target company's "culture",
include pertinent hobbies.

The Personal section of your resume can have a title such as one of the following:

Activities Extracurricular Personal Attributes Personal Interests

Activities and Interests Hobbies and Interests Personal Data Personal Profile
Activities and Honors Interests Personal Description Special Activities
Background Summary Languages Personal Goals Special Interests
Date and Place of Birth Other Interests Personal Information Visa Status

Topic
This is a one line summary of the Personal attribute you are listing and appears in your resume in
the order it was entered. List topics in order of their importance to the position you are seeking.

Description
The Description should consist of one or two strong sentences, three or four at most. Good
Descriptions are short. These sentences should highlight the aspects of your background that will
appeal most to a potential employer.

Compose your own Description or select one or more of the ready-to-use Resume Phrases by
clicking the SAMPLE PHRASES button on the Examples panel of the Review tab.

Formats
Click the CHANGE FORMAT button to display the Format Selection dialog box. There are three
formats for the Personal section. Scroll through the list and choose the most appropriate style for
your information. Click the OK button to return to the Personal card.

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EXAMPLES

Topic and Description

This allows you to list a sub-title under your major title and then describe the information in
paragraph format.

PERSONAL
Machinery Interests
Machinery interest carries over to complete maintenance of motorcycle and 4-wheel drive vehicles. Have
some machinist tools. Knowledgeable with standard drill press and Morris Mor-Speed Radial arm drill press.

Topics Only
This allows you to list your information in bulleted list format.

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PERSONAL

• Machinery interest carries over to complete maintenance of motorcycle and 4-wheel drive vehicles.

• Have some machinist tools.

• Knowledgeable with standard drill press and Morris Mor-Speed Radial arm drill press.

Description Only
This allows you to summarize your information in a paragraph format.

PERSONAL
Machinery interest carries over to complete maintenance of motorcycle and 4-wheel drive vehicles. Have
some machinist tools. Knowledgeable with standard drill press and Morris Mor-Speed Radial arm drill press.

Volunteer Work
If you do not have much on-the-job experience, volunteer activities can be a gold mine for a great
resume. Whatever your volunteer work has been, you can turn it into valuable experience on your
resume.

You should list volunteer experience in a resume in the same way you would list your paid work
experience.

The Volunteer Work section of your resume can have a title such as one of the following:

Civic Activities Community Service

Civic Service Professional Service
Community Activities Volunteer
Community Involvement

Start Date/Year
List volunteer dates beginning with a starting date. Dates may include both months and years.
However, if there are gaps in your volunteer history, you may prefer to list years only. Avoid listing
dates older than ten or fifteen years.

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Employer
Give the full name of the company, including division or parent company if applicable.
Company names that are entered in all capital letters will look sharp on your printed resume. You
may abbreviate with Co., Corp., Ltd., or Div., but be consistent.

End Date/Year
List volunteer dates followed by an ending date. Dates may include both months and years.
However, if there are gaps in your volunteer history, you may prefer to list years only. Avoid listing
dates older than ten or fifteen years.

Location
List only the city and state of the company where you volunteered.
Current Position
Check this box if this is your current position. You will not need to complete an ending date.

Position/Title
(optional)
Job titles may imply different job content to each employer. Start with your present or previous job
title and consider other titles that describe your job. Use titles that best match your objective.
Avoid internal titles that only make sense to your employer — i.e., use Sales Representative
instead of Sales Rep.

Description
Describe your responsibilities and accomplishments in professional terms. Think of how you can
quantify the experience so that your membership appears to be more than something you did in
name only. Indicate the approximate number of hours per week that you spent doing things for
the organization and what specific duties and skills you used. Note any awards or letters of
recommendation you received as a result of this work.

Begin sentences with action verbs and avoid the use of the personal pronouns (we/I).

Compose your own Description or select one or more of the ready-to-use Resume Phrases by
clicking the SAMPLE PHRASES button on the Examples panel of the Review tab.

VOLUNTEER WORK

"President of PTA, increased parent participation by 56% over previous year. Funds raised during the
school year grew from $3,000 to $7,400 in just one year."

"As a United Way fund raising team leader, exceed quota by 33%. Honored at banquet as Team Leader of
the Year."

"Tutor for the New York City School Volunteer Program for three years. Granted Outstanding Mentor Award
two years in a row."

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Other
Take advantage of this section of your resume to add special business-related achievements or
skills, such as customer service skills, and to enter your business management style. For
example, you may want to include business-related strengths and include a description of how
you like to work.

This is also an opportunity to focus the reader on your positive work habits and attitudes. A good
explanation of your work style targets you as a solid leader. Work style should be described as
the way in which you like to work individually or as a team.

List management and people skills, such as the ability to delegate and follow-up, interact well with
others, or foster team spirit. Also include personal skills such as "goal-oriented" or "enthusiastic".

Additionally, you can use this section to list your location preferences, which may serve to focus
your job search. If the company is a large one, your resume may be redirected to your preferred
location.

The Other section of your resume can have a title such as one of the following:

Additional Information Other Facts

Geographical Preference Presentations
International Related
Keywords Special Projects

Compose your own Description or select one or more of the ready-to-use Resume Phrases by
clicking the SAMPLE PHRASES button on the Examples panel of the Review tab.

EXAMPLES

OTHER

“Awarded Medal of Merit for contributions to the community."

"Received praise from supervisor for consistently calming angry customers."

"Did not miss a day of work in four years."

"Comprehensive knowledge and experience in group facilitation."

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References
This section acknowledges that other people can attest to your work accomplishments or
character.

References are rarely listed on a resume, although often "References Available Upon Request" is
the standard.

A potential employer will generally request references, however, if they are seriously considering
you as a candidate, so be sure and have a list ready. Ask permission of your references
beforehand and discuss the kind of recommendation they will give.

The References section of your resume can also have the following titles:

Personal References Professional References

Portfolio References
Professional Contacts

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Letters

Guided Letters
ResumeMaker’s Guided Letter wizard helps you create eye-catching, persuasive letters. Create
perfect broadcast letters, cover letters, thank you letters, follow-up letters, and much more.

ResumeMaker’s unique Guided Letter wizard is a revolutionary concept in professional writing.

Resume-writing experts supply paragraphs of appropriate text for your letters you choose the
paragraphs that you want! You can use the paragraphs directly, customizing them with specific
information. Hundreds of sample letters have also been provided to serve as models.

Types of Guided Letters

Cover Letters
Cover Letters — Used in response to a specific job opening. Allows you to add a personal touch
and highlight key points of your resume.

Broadcast Letters
Broadcast Letters — Used to approach many target companies in which you are interested.
Allows you to highlight both your skills and experience directly in the letter and point out how they
may be of use to the company. May not need to have your resume attached.

Thank You Letters

Thank You Letters — Used to express appreciation for interviews, job leads, or any other help
you have received.

Follow-Up Letters
Follow-Up Letters — Used after the interview to follow up and show your continued interest in the
position.

Advertisement Reply Letters

Advertisement Reply Letters — Used to respond to ads placed in newspapers, periodicals,
journals, and even the Internet.

Relocation Letters
Relocation Letters — Used when you are planning to relocate to another area. Announces that
you are in the market for a new position.

Networking Letters
Networking Letters — Used to make contact with people in your network who may be able to
provide leads for possible job openings.

Offer Acceptance Letters

Offer Acceptance Letters — You are accepting a job of your choice. Congratulations! This letter
expresses your gratitude for the offer and acceptance of the position.

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Offer Rejection Letters
Offer Rejection Letters — Used to graciously express your appreciation for the job offer, but to
tactfully decline at this time.

Referral Letters
Referral Letters — Used to draft a positive letter about you and your abilities for you to have
others sign.

Resignation Letters
Resignation Letters — Used to write to your current employer and announce your decision to
leave the company and accept a new position.

Fax Cover Sheets

Fax Cover Sheets — Used as a cover when faxing your resume to a prospective employer.

Career Transition Letters

Career Transition Letters — Used to apply for a job when you are in a career transition. Outlines
your existing skills and abilities and how they relate to your new career objective.

Letters to Recruiters
Letters to Recruiters — Used to announce your job search to recruiters, head-hunters, and
employment agencies.

Recommendation Request Letters

Recommendation Request Letter — Used to request a letter of recommendation from friends,
associates, industry contacts, former co-workers and supervisors, and others that can provide
you with a letter of reference.

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Creating a New Letter
Creating a letter has never been easier. Simply follow the steps below.

To Create a New Letter

1. From the Resumes & Letters tab of the Main Menu click the START A NEW LETTER link.
The Guided Letters dialog box appears.

2. Select the type of letter you want and click the OK button.
3. There are three choices for choosing your letter recipient: creating a new contact,
creating a merge document, or selecting from your Contact Manager.

Creating a New Contact for a Letter

You can create a new contact for a letter and add it to your Contact Manager with the Guided
Letter wizard.

To Create a New Contact for a Letter

1. Select the CREATE NEW CONTACT option and click the NEXT button.
2. Complete the required information fields in the Create new contact dialog box and click
the NEXT button.

You will be taken to the Select letter format dialog box to continue the process of

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 preparing a Guided Letter.

Creating a Merge Document

If you plan to send a letter to several contacts, you can create a Merge Document which will place
Merge Fields in the document instead of names and addresses. When you have completed all
remaining Guided Letter wizard steps, you can merge the completed letter with contact names of
your choice.

To Create a Merge Document

1. Click the CREATE MERGE DOCUMENT option in the Select letter recipient dialog box and
click the NEXT button.
2. Complete the remaining Guided Letters cards to compose your letter. Instead of
actual names and addresses, the fields where information will be merged at a later
time will be completed with field codes in brackets <>. When you click the FINISH
button, you will be able to view your letter in the Guided Letter Editor.
3. Note (but DO NOT CHANGE) the merge codes in the letter in place of the name,
address, and salutation. Complete any blanks in the body section of the letter and
format it any way you desire.
4. Click MAIL MERGE from the Insert panel of the Home tab. A dialog box opens
confirming whether you want to save the changes to your merge document. Click the
YES button.
5. Type a name in the Save As dialog box and click the SAVE button. The Select
contacts for mail merge dialog box opens.
6. Select the contacts you wish to merge your letter with in the Select contacts for mail
merge dialog box and click the OK button.
7. Your letter is merged with individual addresses, and the letters are displayed in the
Guided Letter Editor. Use the scroll bars to view the letters and make any changes or
add any individual information. You can choose to save or print your letters.

Selecting from Contact Manager

To Select from Contact Manager
1. Click the SELECT FROM CONTACT MANAGER option in the Select letter recipient dialog box
and then click the drop-down arrow. A list of current contacts is displayed.
2. Click the contact you wish to use and click the NEXT button.

Viewing Sample Letters

ResumeMaker provides over 100 sample letters to effectively illustrate the different types of
letters and to serve as models to adapt to your own needs.

The sample letters in ResumeMaker are provided to illustrate professional examples of

letters. They feature letters from a variety of careers and experiences. All names and
information are fictitious. Any similarities to actual names is unintentional.

To View a Sample Letter

1. From the Main Menu, click VIEW SAMPLE LETTERS on the Resumes & Letters tab of the

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 Main menu. The View Sample Letters window displays.
2. Select the type of letter you want from the list on the left.
3. Double-click the name of sample letter to open it in a new window.
4. After viewing the sample letter, click the CLOSE button to return to the View Sample
Letters window.

Opening a Previously Saved Letter

To Open a Previously Saved Letter
1. From the Main Menu, click the OPEN A SAVED LETTER link. The Open Letter window
appears.
2. Click the previously saved letter, and then click the OK button. You can also double-click
the saved letter icon to open it.
3. The letter will be opened in Guided Letter Editor where you can make text, formatting, or
other needed changes.

Selecting a Letter Format

Once you have selected a type of letter, you can also choose the type of format you wish to use.

Block — The entire letter will appear left justified.

Modified Block — Your address at the top of the letter and the closing at the end of the letter will
appear indented, with the main body of the letter remaining left justified.
Indented — The first line of all paragraphs will begin with a five-space indent. Also, your address
and the closing will be indented.

To Select a Letter Format

Select a format for your letter, Block, Modified Block, or Indented and click the NEXT button.

Selecting a Heading Format

Once you have selected a type of letter format, you can choose the heading format you wish to
use.

To Select a Heading Format

After selecting a letter format in the Guided Letter wizard and clicking the NEXT button, a Heading
dialog box is displayed which allows you to choose the type of heading you want to appear at the
beginning of your letter. You can type your own heading or choose from one of the available
headings. Click the arrows on the numbered button located in the upper right corner of the
screen. When you have chosen your heading, click the NEXT button.

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Selecting an Address Format
Once you have selected a heading format, you can choose the address format you wish to use.

To Select an Address Format

After selecting a heading format in the Guided Letter wizard and clicking the NEXT button, a
Select address format dialog box appears with the new contact information already completed.
You can choose from one of the available formats by clicking the arrows on the numbered button.
When you have selected the address format you wish to use, click the NEXT button.

Selecting a Greeting
To Select a Greeting
After selecting an address format in the Guided Letter wizard and clicking the NEXT button, a
Select greeting dialog box appears allowing you to choose from different types of greeting
formats. Choose the one you wish to use from the numbered button, or type a greeting of your
own and click the NEXT button.

Selecting an Opening Paragraph

The first paragraph of your cover letter is critical. It allows you to initiate rapport with the employer
and convince the reader that you are a candidate worth interviewing. Generate interest with your
content and turn that interest into a desire to interview you. Explain why you are contacting this
particular employer and then tie yourself to the specific job category or work area.

With the Guided Letter wizard, you can save time and create an effective, powerful opening
paragraph by choosing from dozens of pre-written examples. As you cycle through your choice of
paragraphs, you will notice that the last choice in each section is left blank. Use this option to
type your own paragraph.

To Select an Opening Paragraph

1. After selecting a greeting in the Guided Letter wizard and clicking the NEXT button, a
Select opening paragraph dialog box appears allowing you to choose from pre-written
opening paragraphs. Click the arrows on the numbered button to make a selection for
your opening paragraph and click the NEXT button.

2. If you prefer to compose your own opening paragraph, choose the last selection. A blank
card will appear, allowing you to type your own text.

You may need to fill in any empty blanks which are in the paragraphs. These blanks are
provided to remind you to add information unique to you. You can replace the blanks by
typing information directly into the Guided Letter wizard dialog box, or you can wait and
make your changes in the Guided Letter Editor.

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Selecting a Body Paragraph
The body of your letter gives you an opportunity to briefly describe your professional and/or
academic qualifications and to identify the job title or general area you are interested in. Relate
yourself to the company and give details as to why you should be considered for the position. Call
attention to your merits by highlighting one or two of your special contributions or achievements.

Include any qualifications, contributions, and attributes that prove you are someone with plenty of
talent to offer. Use this paragraph to identify the most important reasons why an employer would
want to hire you.

With the Guided Letter wizard, you can save time and create a marketable body paragraph by
choosing from dozens of pre-written examples. Or, you can choose to compose your own body
paragraph by typing directly into the blank text area of the last numbered button.

To Select a Body Paragraph

1. After selecting a body paragraph in the Guided Letter wizard and clicking the NEXT
button, a Select body paragraph dialog box appears allowing you to choose from pre-
written body paragraphs. Click the arrows of the numbered button to make a selection for
your body paragraph and click the NEXT button.

2. If you prefer to compose your own body paragraph, choose the last selection number. A
blank card will appear, allowing you to type your own text.

You may need to fill in any empty blanks which are in the paragraphs. These blanks are
provided to remind you to add information unique to you. You can replace the blanks by
typing information directly into the Guided Letter wizard dialog box, or you can wait and
make your changes in the Guided Letter Editor.

Selecting a Closing Paragraph

Your closing paragraph is where you can turn the desire you have generated for an interview into
action. Make it clear that you want to talk to the interviewer. Explain when, where, and how you
can be contacted. Be proactive. Mention that you plan to take the initiative in making the next
contact with the employer as soon as possible. This is the reader's last impression of you, so
make it strong and make it obvious that you are a serious contender for the position.

With the Guided Letter wizard, you can save time and create a memorable closing paragraph by
choosing from dozens of pre-written examples. Or, you can choose to compose your own closing
paragraph by typing directly into the blank text area of the last numbered button.

To Select a Closing Paragraph

1. After selecting a body paragraph in the Guided Letter wizard and clicking the NEXT
button, a Select closing paragraph dialog box appears allowing you to choose from pre-
written closing paragraphs. Click the arrows of the numbered button to make a selection
for your closing paragraph and click the NEXT button.

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 2. If you prefer to compose your own closing paragraph, choose the last selection number.
A blank card will appear, allowing you to type your own text.

You may need to fill in any empty blanks which are in the paragraphs. These blanks are
provided to remind you to add information unique to you. You can replace the blanks by
typing information directly into the Guided Letter wizard dialog box, or you can wait and
make your changes in the Guided Letter Editor.

Select Closing
There are several formats to use when closing your letter. You can sign off with any of the
standard business-letter closings: "Very truly yours," "Yours truly," "Sincerely," or "Cordially," or
one of your own choosing. It is simply a matter of personal taste.

Don't forget to sign your letter, and sign it boldly and confidently. Some experts suggest that a
black or blue felt-tip pen will produce the proper bold, confident signature.

With the Guided Letter wizard, you can save time by choosing from one of the pre-written
examples. Or, you can choose to compose your own closing by typing directly into the blank text
area of the last card.

To Select a Closing
1. After selecting a closing paragraph in the Guided Letter wizard and clicking the NEXT
button, a Select closing dialog box appears allowing you to choose from pre-written
closing formats. Click the arrows of the numbered button to make a selection for your
closing and click the NEXT button.

2. If you prefer to compose your own closing, choose the last selection number. A blank
card will appear, allowing you to type your own text.

You may need to fill in any empty blanks which are in the closing. These blanks are
provided to allow you to complete information unique to you. You can replace the blanks
by typing information directly into the Guided Letter wizard dialog box, or you can wait
and make your changes in the Guided Letter Editor.

Selecting an Enclosure
To Select an Enclosure
1. After selecting a closing in the Guided Letter wizard and clicking the NEXT button, a
Select enclosure dialog box appears allowing you to choose from pre-written enclosure
formats. Click the arrows of the numbered button to make a selection for your enclosure
and click the NEXT button.

2. Once you have selected an enclosure and clicked the NEXT button, a Finish dialog box
will inform you that you have completed the letter.

3. Click the FINISH button to view your document.

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Working with Your Finished Letter
Now that you have made your choices using the Guided Letter wizard, you have built a complete
letter. After your letter is finished, the letter will automatically be sent to the Guided Letter Editor.
Within the Editor you can edit or further customize your letter.

To Work with a Finished Letter

1. Once you have clicked the FINISH button in the Guided Letter wizard, your letter will be
displayed in the Guided Letter Editor.
2. Use the scroll bars to move through the letter and complete any blanks that have been
left for your unique, specific information.
3. Highlight a blank line and type additional information you wish to include.
4. You can also make formatting, style, and any other editing changes using the Guided
Letter Editor ribbon.

The Ribbon in Guided Letter Editor

The ribbon in the Guided Letter Editor has two panels (Home, and Review). Panels allow you to
easily and quickly change information on your cover letter.

Changing Views of Your Letter

Once you have completed your letter and are working with it in the Guided Letter Editor, there are
several ways to view your document on the Editing panel of the Review tab:
• Normal
• Page Layout
• Zoom

Normal View
Normal View is the all-purpose view for typing, editing, and formatting text. Normal view shows
text formatting but simplifies the layout of the page so that you can type and edit quickly. If a
document is displayed in another view, you can switch to normal view by clicking NORMAL on the
View panel of the Review tab.

Page Layout View

Page Layout view is the default view. Page Layout shows your document as it will appear when
you print it. For example, items such as headers, footers, indents, and bullets appear in their
actual positions. You can edit and format text in Page Layout view. To switch to Page Layout
view, click PAGE LAYOUT on the View panel of the Review tab.

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Zoom View
Zooming allows you to "zoom in" to get a close-up view of your document or "zoom out" to see
more of the page at a reduced size. To switch to a zoomed view, click ZOOM on the View panel of
the Review tab and choose the option you wish to use. In the Guided Letter Editor you have
seven zoom options.
• 25%
• 50%
• 75%
• 100%
• 200%
• 300%
• 400%

Changing Font Style and Size

You can use the Font and Type Style buttons to change fonts, font size, and type styles of your
letter.

To Change a Font Style and Font Size

1. Highlight the text or section that you wish to change in your letter. Click the drop-down
arrow next to the FONT STYLE text box on the Editing panel of the Home tab and select
the typeface that you want to use.

2. To change the font size, click the FONT SIZE drop-down arrow and select the font size you
want to use.

Changing Your Letters with Bullets

You can make your letter look more interesting by adding bullets to different sections of your text.

To Add Bullets to Your Letter

Click the text you want to convert to bullet format and click the BULLETS button. Your text will
automatically be indented and bullets added to each line.

Find and Replace Text in Your Letter

In the Guided Letter Editor you can search for and/or replace text in your letter.

To Find Text
1. Click the FIND button on the Editing panel of the Home tab. The Find dialog box will open.
2. In the FIND WHAT text box, enter the text you want to search for.
3. Indicate the Direction (up or down) that you wish to search.
4. Click the FIND NEXT button.

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You can continue clicking the FIND NEXT button to find all occurrences of the text you are trying to
locate.

To Find and Replace Text

1. Click REPLACE on the Editing panel of the Home tab. The Replace dialog box opens.
2. In the FIND WHAT text box, enter the text you want to search for.
3. In the REPLACE WITH text box, enter the replacement text.
4. To find an occurrence of the text, click the FIND NEXT button. To replace a single
occurrence of the text, click the REPLACE button. The REPLACE ALL button changes all
occurrences of the text for which you have searched.
5. You can continue clicking the FIND NEXT button to find all occurrences of the text you are
searching for.

Changing Your Letter with Indents

You can use the Guided Letter Editor Standard ribbon to change the indents of paragraphs of
your letter.

To Increase the Indent of Your Paragraph

1. Select the paragraph(s) whose indent you want to change.
2. Click the INCREASE INDENT button. Your selected text will be indented by a default of 0.5
inches.

To Decrease the Indent of Your Paragraph

1. Select the paragraph(s) whose indent you want to change.
2. Click the DECREASE INDENT button. The indent of your selected text will be decreased by
a default of 0.5 inches.

Inserting the Date and Time in Your Letter

In the Guided Letter Editor you can insert the current date and time directly into your letter.

To Insert the Date and/or Time into Your Letter

1. Click the location in your letter where you want to insert the date.
2. Click the DATE button on the Insert panel of the Home tab. It will be inserted into your
letter at the place you indicated.
3. Repeat steps 1 and 2 to insert the time.

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Using the Spell Check in Guided Letters
The Guided Letter Editor has a built-in spell checker that you can use to check the spelling in
your letter. The spell checker starts at the beginning of the letter and checks the spelling of each
word until it reaches the end. When a spelling error or questionable word is found, it is displayed
in the Spell Check dialog box. If the text resembles a word in ResumeMaker's standard
dictionary, replacement words are suggested. You can add words to your custom dictionary and
later modify them if you want.

To Use Spell Check in Your Letter

1. Click the SPELLING button on the Proofing panel of the Review tab. A dialog box is
displayed.
2. In the CHANGE TO text box, type the correct word, or select the correct word from the
SUGGESTIONS list.
3. Click the CHANGE button to change a single instance of a spelling error. Click the CHANGE
ALL button to change all instances of a spelling error.
4. The spell checker might indicate that a word is misspelled when it is actually a correctly
spelled word that is not in ResumeMaker's dictionary. Click the IGNORE button to ignore
the word and continue spell checking. Click the IGNORE ALL button to ignore all instances
of the word.
5. Click the ADD button to add the word to your custom dictionary.
6. Click the CANCEL button to stop the spell check.

Using the Thesaurus in Guided Letters

The Guided Letter Editor allows you to replace a word or phrase in your letter with a synonym,
antonym, or related word with the Thesaurus.

To Use the Thesaurus in Your Letter

1. Highlight the word in your letter for which you want to find a synonym, antonym, or
related word.
2. Click the THESAURUS button on the Proofing panel of the Review tab. A list of related
words is displayed in the Thesaurus dialog box.
3. Select the word from the MEANINGS section and select the word you want to use from
SYNONYMS or ANTONYMS.
4. If you wish to find additional words, click the LOOKUP button.
5. When you have found the word you want to use, select it and click the INSERT button.

Letter Examiner
The Letter Examiner is an assessment tool that will help you locate common letter mistakes and
suggest improvements. By evaluating your letters, your initial communication with hiring
managers and the overall content of your letter will be presented in the best possible way.

Click the REVIEW LETTER button on the Proofing panel of the Review tab.

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The Letter Examiner presents a checklist of reminders and questions that will help improve the
following categories of your letter: Overall Strategy, Subject Matter, Appearance, Writing Style,
and Proofreading.

Click the ADVICE button to receive feedback on your letter, based upon the selections you make.

Page Setup
Page Setup allows you to indicate the paper size, paper source, page orientation, and margins of
your letter.

On the Page Setup dialog box, there are five sections:

Sample Document — this shows how the page layout will look. As you change the options, the
page layout example changes.

Paper Size — specifies the size of the paper or envelope you want to use.

Paper Source — specifies where the paper you want to use is located in the printer. Different
printer models support different paper sources, such as the upper tray, envelope feed, and
manual feed.

Orientation — shows how the document is positioned on the page. To see examples on the
sample document, click Portrait or Landscape.

Margins — indicate how far from the edges of the paper your letter will be printed.

To Change the Page Setup of Your Letter

1. Click the PAGE SETUP button on the Print panel of the Home tab. The Page Setup dialog
box appears.
2. Choose the options you wish to use, and click the OK button.

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Printing Envelopes
You can print a delivery and return address on an envelope from within the Guided Letter Editor.

To Print an Envelope
1. Click PRINT ENVELOPE on the Print panel of the Home tab. An Envelope Printing dialog
box opens. The Envelope Printing dialog box is divided into two panes. The top pane
allows you to enter a return address if desired. The name and address of the letter
recipient is automatically filled in the bottom pane.
2. Verify that the delivery and return address are correct, select an envelope size from the
drop-down arrow at the top of the Envelope Printing dialog box.
3. Click the PRINT button.

Fax Cover Sheet

Creating a Fax Cover Sheet is a simple process in the Guided Letter Editor. Simply select the Fax
Cover Sheet from the Guided Letter wizard Open dialog box and complete the required
information. You will only be required to complete five information cards:
• Letter recipient
• Opening paragraph
• Closing paragraph
• Closing
• Finish
Once you have completed each of the required cards, your new Fax Cover sheet will be
displayed in the Guided Letter Editor.

Note: You may need to fill in any empty blanks that appear on the fax cover sheet. These
blanks are provided to remind you to add information unique to you. You can replace the
blanks by typing information directly into the Guided Letters dialog box, or you can wait
and make your changes in the Guided Letter Editor.
Be sure to type in the number of pages at the top of the Fax Cover Sheet. This number
includes the Cover Sheet and each page of your resume.
You will want to attach the Fax Cover Sheet to your resume prior to faxing it to a
prospective employer. See Attaching a Cover Letter.

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Tips on Composing Letters
ResumeMaker provides tips to help you write a letter that presents you as the best candidate for
the job. Take advantage of the many helpful and specific tips available on the topics shown
below.

Recipient
Letter Format
Heading Format
Address Format
Greeting
Opening Paragraph
Body Paragraph
Closing Paragraph
Closing Format
Enclosure
Finish

Tip topics are accessible from the card for each of your letter sections by clicking the
Advice button in the left panel of the window.

Recipient
There are three choices in the Guided Letter wizard for choosing your letter recipient: creating a
new contact, creating a merge document, or selecting from your Contact Manager.

Letter Format
You can choose the type of format you wish to use when preparing your letter. Typically,
business letters are entirely "flush left" or "block left." All the lines begin at the left typing margin,
with no indentations at all. There are no tabs for paragraph indents, for date indents, or for
signature/title indents.

There are also, however, other formats you can use, namely modified block or indented.

Block — The entire letter will appear left justified.

Modified Block — Your address at the top of the letter and the closing at the end of the letter will
appear indented, with the main body of the letter remaining left justified.

Indented — The first line of all paragraphs will begin with a five-space indent. Also, your address
and the closing will be indented.

Heading Format
You have a choice about where to place your name, your address, telephone number, e-mail
address, and URL (Internet World Wide Web address if applicable). Many people include fax
numbers, pagers, and cellular phone numbers as well. Choosing the correct information to
include can be critical to your success. If a potential employer cannot reach you, your chances of
gaining employment diminish greatly.

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Your contact information should appear first on your letter, though where you place your name is
optional. You can place it above your address (preferably in larger letters), or at the end, after
your signature. You can place this information centered on the page or on either side of the page,
depending on your preference.

Address Format
The inside address includes the name of the letter's addressee, title, company and business
address. If you are sending your cover letter to a contact, search firm, or direct-mail recipient, this
information is easy to locate. If you are replying to a want-ad, however, the name of the recruiter
isn't always included. Take the time to do a little investigating and call to find out who is in charge
of human resources, personnel, or recruiting. Use a name and title in your letter if at all possible.
A potential employer will be impressed that you took the extra time and initiative to discover their
name.

Greeting
If you know the addressee's name, use it in the greeting. If you do not, there are other choices,
though some are less personal. Usually the first word is "Dear," followed by the person's name.
"Dear Sir" is proper, but sometimes seems sexist. "Dear ABC Company" is acceptable, though
impersonal. "Dear Sir/Madam" is very formal and somewhat stilted. It is preferable whenever
possible to go to the trouble of calling the company to learn the name of the individual who will be
responding to the letters and resumes.

Opening Paragraph
The first paragraph of your cover letter is critical. It allows you to initiate rapport with the employer
and convince the reader that you are a candidate worth interviewing. Generate interest with your
content and turn that interest into a desire to interview you. Explain why you are contacting this
particular employer and then tie yourself to the specific job category or work area.

Body Paragraph
The body of your letter gives you an opportunity to briefly describe your professional and/or
academic qualifications and to identify the job title or general area you are interested in. Relate
yourself to the company and give details as to why you should be considered for the position. Call
attention to your merits by highlighting one or two of your special contributions or achievements.
Include any qualifications and attributes that prove you are someone with plenty of talent to offer.

Use this paragraph to identify the most important reasons why an employer would want to hire
you.

Closing Paragraph
Your closing paragraph is where you can turn the desire you have generated for an interview into
action. Make it clear that you want to talk to the interviewer. Explain when, where, and how you
can be contacted. Be proactive. Mention that you plan to take the initiative in making the next
contact with the employer as soon as possible. This is the reader's last impression of you, so
make it strong and make it apparent that you are a serious contender for the position.

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Closing Format
The last section of the letter is called a "Complimentary Closing." These transition phrases are
meant to take the reader from the end of your letter gracefully to the signature line. "Sincerely"
and "Very truly yours" are the most common phrases, but others, such as: "With kind regards,"
"Best wishes," and "Yours truly" are just as acceptable. This is equivalent to the handshake at the
end of the letter, and is meant to be sincere and warm.

Enclosure
The enclosure line provides more direction to your reader to look for anything else you may have
sent with your letter—usually a resume. Ideally, enclosures should be listed by name. Indicate
anything that you have enclosed.

Finish
You have now completed your Guided Letter and are ready to view it in ResumeMaker's Guided
Letter Editor. When you choose Finish, you have an opportunity to make any additional changes
or edits to the letter to make sure it is exactly what you want it to be. Now, tailor each letter
individually for maximum impact! This may take more time and effort than writing a single letter
for all employers, but the results are worth it.

Be sure and complete any blanks that have been left for you from the Guided Letter wizard.

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Documents
Documents Overview
The Documents section of the Resumes & Letters tab of the Main Menu helps you develop
additional documents that you may want to include with your resume. For example, you can
create a list of references, which contains names and contact information for people who will
provide prospective employers with background information on your employment history. Here
are the options available in the Documents section.
• New List of References - Create a list of references to provide to hiring managers.
• New Resume Addendum - Creates a complete list of publications, seminars,
certifications, projects, and other information typically too lengthy to include in a
traditional resume.
• Open Saved Documents - Displays a list of previously saved documents and lets you
open one of them for editing.

Creating a List of References

When you click the NEW LIST OF REFERENCES link in the DOCUMENTS section of the Main Menu,
ResumeMaker will display the steps of the Guided Resume wizard necessary for creating a list of
references.

First, you will be prompted to complete a Personal Information Card before creating the reference
list. Enter the personal information you wish to appear on your list of references. If you want to
display your country information, click the SHOW COUNTRY ON RESUME check box.

Once you have completed the Personal Information Card, the next time you open Guided
Resumes, the information will be automatically filled in for you.

To Complete a Personal Information Card

1. Enter your personal information as requested in the card. Enter your information the way
you want it to appear at the top of your list of references. For instance, if you want your
name to appear in all CAPS, then enter it this way on the card. ResumeMaker uses this
information to automatically display your name and address at the top of your list of
references.

The country will not automatically show on your resume. You must set it to show in the
Guided Resume Editor window.

2. Click the NEXT button to move to the next step in the Guided Resume wizard.

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To Create a Title for Your List of References
1. Enter your preferred title in the LIST OF REFERENCES text box.
2. Click the NEXT button to move to the next step in the Guided Resume wizard.

The Guided Resume wizard will display a card for reference information. You can add a reference
directly onto the list by completing the information on the reference card, or you can retrieve
reference information from the Contact Manager by clicking the IMPORT CONTACTS button, clicking
a listed contact, and then clicking the OK button. For more information about managing your
contacts, see Contact Manager.

To Enter Names for Your List of References

1. Type the reference information into the fields on the reference card. When you have
entered all of the information, you can add the reference person to your contacts by
clicking the EXPORT CONTACTS button.
2. To add another reference name, click the ADD REFERENCE link in the lower left corner of
the window. A new, blank reference card will appear. Complete the fields for the new
reference person.
3. You can use the REMOVE REFERENCE link and the VIEW / REORDER LIST link to manage
the references that you have entered.
4. When you have entered all of your references, click the NEXT button. The Guided
Resume wizard will display a final confirmation.
5. Click the SAVE/FINISH button to view your list of references in the Guided Resume Editor.

Creating a Resume Addendum

When you click the NEW RESUME ADDENDUM link in the DOCUMENTS section of the Main Menu,
ResumeMaker will display the Resume Addendum Questionnaire step of the Guided Resume
wizard.

The Resume Addendum Questionnaire helps you determine what additional resume sections
should be added to your resume based on your personal and professional history. For each item
you select, a corresponding section will be added to your resume.

1. Check the appropriate questions. For each item you check, a matching section will be
added to your document.
2. Click the NEXT button. This will display the Recommended Resume Sections and Format
window. You can organize the sections in your document using the same techniques as
you used with your resume. For more information, see Recommended Resume Sections
and Format.
3. When you have organized the sections and entered all of your information into the cards,
click the SAVE/FINISH button to view your document in the Guided Resume Editor.

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Creating an PDF Portfolio
ResumeMaker provides you with a unique feature to create a portfolio of your professional
documents, the PDF Portfolio Creator. This feature allows you to include your resume, cover
letter, list of references, and resume addendum into one PDF file to e-mail or burn to a CD or
DVD.

To Create a PDF File:

1. Select PDF PORTFOLIO CREATOR from the Documents section of the Resumes & Letters
screen.

2. In the Create PDF File dialog box, use the drop-down arrows to select a resume, cover
letter, list of references, or resume addendum that you created in ResumeMaker.

3. You can also select the browse option from each drop-down list to locate an existing
document on your computer.

4. When you have selected all the documents for your PDF portfolio, click the OK button.

Opening a Saved Document

To Open a Saved Document
1. From the Main Menu, click the OPEN A SAVED DOCUMENT link. The Open Documents
window appears.
2. Click the previously saved document, and then click the OK button. You can also double-
click the saved document to open it.
3. The document will be opened in the Guided Resume Editor where you can make text,
formatting, or other needed changes.

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INTERVIEW & SALARY

Virtual Interview
Virtual Interview Overview
The Virtual Interview section contains two important components. The first, Video Interviews, is a
set of video clips representing the top interview questions, the appropriate responses, and the
rationale behind each answer. The second, titled Questions and Answers, is a collection of more
than 500 job interview questions and the rational behind each.

Both Virtual Interviews and Questions and Answers offer valuable information about interviewing
— what types of questions to expect, the reasons behind each question, and an indication of
what type of answer the interviewer is looking for.

Opening the Virtual Interview Window

To Open the Virtual Interview Window
To open the Virtual Interview Window, click the INTERVIEW VIDEOS link in the Virtual Interview
section of the Main Menu. The Virtual Interview window appears.

Viewing the Virtual Interview

The Video section offers suggestions, answers, and rationale for you to study. This gives you the
atmosphere and feeling of an actual interview and lets you determine how you would best answer
these questions yourself.

Navigation Buttons
There are four navigation buttons on the bottom of the Virtual Interview window that allow you to
move from one Virtual Interview question to another.
Use this button to play the video question.
Use this button to play the video answer.
Use this button to listen to the rationale.
Use this button to move from one question to the next.

To Play the Virtual Interview Questions

1. The first video question will automatically play when you start the Virtual Interview
program.
2. Once the question has played, click the ANSWER button to view a typical response. To
listen to rationale for each question and answer, click the RATIONALE button.

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 3. To move to the next question, click the right arrow of the numbered button. You can also
click in the middle of the numbered button to display the list of questions. You can replay
the same question, answer, or rationale by clicking the button again.

Viewing Interview Questions

The Virtual Interview screen is divided into two distinct sections: Virtual Interview Videos and
Questions and Answers. Questions and Answers are available on the left side of the Virtual
Interview window. To select a Virtual Interview topic, simply click it. To move through the topics,
click the arrows above and below the list. A question and rationale for an answer appear in the
right side of the screen. You can practice writing your own answer by clicking in the Answer area
and typing a response.

A navigation button is located on the bottom right corner of the Virtual Interview window.
You can move forward and backward between questions by clicking the arrow on either
side of the button. Or click in the middle of the button to see the questions and to
navigate to a specific one.

Moving Through Virtual Interview Questions

To Move Through Virtual Interview Questions
1. Select the category of questions you want to view by clicking it in the left side of the
Virtual Interview window. Notice that the Category button is highlighted when you are
viewing questions from that category.
2. Click the arrow on the Virtual Interview navigation button located in the lower right corner
of the screen to view different questions.
3. You can also click in the middle of the button to see the questions and to navigate to a
specific one.

Practice Writing an Answer to a Question

After reading the question and reviewing the rationale for an answer, click in the text box at the
bottom of the window. Type your own answer to the question - which will be saved for future
reference.

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Financial Tools
Salary Calculator
If you do your homework thoroughly and learn the salary range for the job you are considering,
you can negotiate your next salary with strength and confidence, and land the good-paying job
you deserve. Salary Calculator enables you to research competitive salaries in a broad spectrum
of industries.

Salary Calculator calculates salaries based on job title and geographic location. Salary ranges
vary dramatically across the nation and even from rural to urban areas. Salary Calculator can
show you what your peers are making or what a career change could mean to your paycheck.

To Find a Salary Range

Click the SALARY CALCULATOR link in the Financial Tools section of the Main Menu. This displays
the Salary Calculator dialog box.
• Enter the Job Title, City, and Select a State from the drop-down list.
• Click the Go button.

Make sure the description of the Job Title fits your understanding of what the job should
be. You may have to select a few different job titles and review their descriptions until you
find the one that’s most appropriate for you.

At this point, the Salary Calculator may ask you to be more specific with the Job Title. When the
report is produced, it presents a median salary range for the job in the geographic location you
specified and allows you to further calculate your salary by including the years of experience you
have.

Note: Once you understand what you are worth, you can negotiate the salary and benefits
you want from a potential employer. ResumeMaker’s Virtual Interview and Expert Advice
features can help prepare you, with tips on such topics as:
• Marketing your strengths
• Preparing salary options
• Anticipating salary questions potential employers might ask you

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Cost of Living Calculator
Whenever you are searching for a job, where to search is one of the biggest questions you have
to answer. Job opportunities may require you to expand your search to other geographic
locations. The Cost of Living Calculator allows you to determine the relative value of the job
opportunity, based on cost of living indexes for specific locations.

To Compare the Cost of Living between two locations

Click the COST OF LIVING CALCULATOR link in the Financial Tools section of the Main Menu. This
displays the Cost of Living Calculator dialog box.
• Select a Moving from location from the drop-down list.
• Select a Moving to location from the drop-down list.
• Enter your Job Title.
• Enter your Salary.
• Click the Calculate button.

The Cost of Living Calculator will display several charts that analyze the two locations in terms of
cost of living indexes.

The first chart compares the cost of living by expense budget: groceries, housing, utilities,
transportation, heath care, and overall.

The second chart takes your current salary in the first location and calculates what you would
have to make in the second location to maintain the same standard of living.

The third and last chart compares the overall cost of living in the second location to the cost of
living in six other major cities in the United States.

You can print or email the results of each calculation by clicking the corresponding icon.

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Contact Manager

Once you have created a resume, it is time to start planning which companies should receive a
copy. By entering target company contact and networking contact information, you can focus your
efforts on key companies and keep track of your progress. Your contact information is also used
when you create Guided Letters.

ResumeMaker helps you keep track of your appointments, deadlines, interviews, and other
commitments with the calendar. The calendar works hand-in-hand with your contact information
in the Contact Manager.

ResumeMaker also gives you a predetermined selection of the most common To Do items,
known as the Job Search Checklist, to use in the process of maintaining contacts when searching
for a new job.

Viewing the Contact Manager

From the Contact Manager, you can view existing contacts, create a new contact, update
information regarding your activities about a contact, update a contact’s information, delete a
contact, print current contacts, or create a letter for a specific contact.

To View the Contact Manager

From the Main Menu, click the ADD/DELETE CONTACT link in the Contact Manager section.

Contact Manager Features

There are several features that allow you work with your contact information.

New Contact Allows you to enter a new contact.

Add Contact Allows you to add new people to existing contact information about a
given company.
Delete Contact Allows you to delete a contact.

Export Contacts Creates a comma-separated (CSV) file with your contact information.
Print Allows you to print your contact information.
Send Letter Allows you to send a letter to this contact.
Send E-mail Allows you to send an e-mail to this contact.
Close Allows you to close Contact Manager.

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Entering a Contact
To Create a New Contact
1. Click the NEW CONTACT link and enter your contact information in the appropriate fields.
Make sure you fill in the Position Title field on the Position tab. It will automatically be
added to your Guided Letters.
2. To enter detailed information about the target company contact, click the additional tabs
located on the bottom of the screen. You can enter information about your contact’s
Information, Position, Activities, History, as well as your personal Notes about this
contact.

3. When you have completed entering information for this contact, and wish to enter another
contact, click the NEW CONTACT link on the left side of the window. Your information is
automatically saved for this contact and a blank card will be displayed. The numbered
button will incrementally increase to show that a card has been added.

Contact Information
Most employers want to know that you are knowledgeable about their company, organized, and
able to multi-task. The more information you have during an interview, the greater edge you have
over people competing for the position. Keeping track of information you have gathered about
each contact is easy to do in Contact Manager. With this powerful tool, you have at your fingertips
information about the company and the position. You can easily keep track of activities you have
to do as well as the history of everything you have already done. You can also add notes to each
contact with additional information about your interaction with each company.

The Information Tab

The Information Tab of the Contact Manager allows you to enter additional information regarding
the company such as:
• Company Web Site
• Company Size
• Key Personnel
• Additional Locations
• Key Products or Services
• Company Strengths
• Recent Press or Awards

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The Position Tab
The Position Tab of the Contact Manager allows you to keep track of information regarding the
position you are applying for, such as:
• Position Title
• Salary Range
• Benefits
• Description of Position
• Required Experience
• How You Meet Requirements

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 The Activities Tab
The Activities Tab of the Contact Manager allows you to keep track of appointments, To Do
items, letters, and e-mail activity with each contact. You can also add Job Search Check List
items to itemize the most common tasks required in job hunting.

The History Tab

Once an item, for example, an appointment, activity, or To Do item, is marked as done, it is
moved into the History tab of the Contact Manager for future reference.

In the History section you can:

• View an item
• Add an item
• Edit an item
• Delete an item

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The Notes Tab
Contact Manager Notes are used to attach additional information to tasks and appointments.

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Adding a New Contact at the Same Company
If you have more than one contact at the same company, you can add a new contact page that
will automatically inherit the company contact information from an existing contact page. This
saves you from having to enter duplicate information again. You can then enter the additional
information about your new contact.

To Add a New Contact at the Same Company

1. From the Contact Manager, choose the company contact page you wish to add a new
contact page to. Click the ADD CONTACT link. A dialog box will display asking if you want
to create another contact for this company.
2. Click the YES button and another contact page will be added to your Contact Manager
with the Company Name, Address, Information tab, and Position tab completed.
3. You now have the option to add more information about the new contact.

It is recommended that you record as much information as possible about each contact
company. This can be a valuable resource to impress your interviewer when you are
preparing for your job interview.

Viewing a Contact You've Already Entered

Once you have entered several contacts, you may want to review a specific contact’s information.
To do this, you must first select the contact. You can select a contact by company name or
contact name.

To View a Contact You've Already Entered

1. Click in the center of the numbered button on the left side of the Contact Manager
window. A pop-up window appears listing all of the contacts you have entered.
2. Click the contact that you want to view. Contact Manager will move to that contact
information card.
3. You can also scroll through the various contact information cards by clicking on the
arrows on either side of the numbered button.

Adding Appointments and To Do Items

You can add appointments and To Do items for a specific contact from the Contact Manager’s
Activities tab.

To Add an Appointment from Activities

1. Choose the contact you wish to add items to and click the ACTIVITIES tab. The bottom of
the window changes to display the new section.
2. Click the NEW APPT. button.
3. The Appointment dialog box opens. Complete the DUE DATE, TIME, DESCRIPTION, and
NOTES fields and click the OK button. The appointment information is automatically
placed in the Activities tab as well as the Day View and Week View Calendar area.

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To Add a To Do Item from a Contact
1. Click the NEW TO DO button. The To Do List Item dialog box for the current contact
opens.
2. Complete the DESCRIPTION, NOTES, and DUE DATE fields and click the OK button.

Using the Job Search Check List

ResumeMaker includes the ability to use a predetermined selection of the most common To Do
items necessary when searching for a new job. These To Do items are called the Job Search
Check List items and are available from the Activities tab of the View Contacts window.

To Use the Job Search Check List

1. Select the contact to which you wish to add To Do items.
2. Click the ACTIVITIES tab. A list of current activities for that contact will be shown.
3. Click the drop-down arrow next to the CHECK LIST button. A pop-up window of common
action items will be listed.

Clicking in the middle of the CHECK LIST button displays a dialog box that asks if you want
to insert the nine selected Job Search Check List items (selected by default).

4. Some of the Job Search Check List items will automatically be selected by default. You
can select or deselect any you wish to add or remove from your contact by clicking the
check box to the left of the item.
5. After selecting the items you wish to add to your To Do list, click the CHECK LIST button
(or press the ESC key) to close the pop-up window. You will be prompted with a dialog
box asking if you wish to add these items to your list. If you do, click the YES button.

Notice that the selected items have been added to your To Do list on the Activities tab.
ResumeMaker automatically sorts them with the other To Do items in your Activities tab.

Marking an Item as Done

To Mark an Item as Done
When an item has been completed, you can mark it as Done. This automatically moves it to the
History tab of the Contact Manager. To mark an item as Done, click the box or icon next to the
item in the Activities List. The box indicator will change to a checkmark, or a reverse color icon, to
indicate that this is a completed item.

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Viewing History Items
Once an item (appointment, activity, or To Do item) is marked as Done, it is moved into the
History tab of the Contact Manager for future reference. You can view, add, edit, and delete items
in the History tab. Letters that have been written and e-mails that have been sent are
automatically logged to the History section.

To View History Items

Choose the contact whose history you wish to view and click the HISTORY tab. The bottom of the
window changes to display the new section.

To Add a History Item

Click the NEW ENTRY button. The History Item dialog box appears.
Complete the information and click the OK button. The new item(s) will be added to your existing
history for that contact.

To Edit a History Item

Select the item in the History tab list that you wish to edit.
Click the EDIT button. The To Do List Item or Appointment dialog box will open.
Make the changes you wish and click the OK button.

To Delete a History Item

Select the item in the History tab list that you wish to delete.
Click the DELETE button. A dialog box will appear confirming that you wish to delete the item.
Click the YES button.

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Viewing Activities
Once you have entered items (appointments, activities, and To Do items) in Contact Manger, they
will be listed in the Activities section. You can add Job Search Check List items, new To Do
items, new Appointments, or edit, and delete items in the Activities tab.

To View Activities
Choose the contact whose activities you wish to view and click the ACTIVITIES tab. The bottom of
the window changes to display the new section.

To Use the Job Search Check List

1. Select the contact to which you wish to add a To Do item.
2. Click the ACTIVITIES tab. A list of current activities for that contact will be shown.
3. Click the drop-down arrow next to the CHECK LIST button. A pop-up window of common
action items will be listed.
4. Some of the Job Search Check List items will automatically be selected by default. You
can select or deselect those you wish to add or remove from your contact by clicking in
the checkbox to the left of the item.
5. After selecting the items you wish to add to your To Do list, click the CHECK LIST button
(or press the ESC key) to close the pop-up window. You will be prompted with a dialog
box asking if you wish to add these items to your list. If you do, click the YES button.
Notice that the selected items have been added to your To Do list on the Activities tab.
ResumeMaker automatically sorts them with the other To Do items in your Activities list.

To Add an Appointment from Activities

1. Choose the contact you wish to add items to and click the ACTIVITIES tab. The bottom of
the window changes to display the new section.
2. Click the NEW APPT. button. The Appointment dialog box opens.
3. Complete the DUE DATE, TIME, DESCRIPTION, and NOTES fields and click the OK button.
The appointment information is automatically placed in the Activities tab as well as the
Day View and Week View Calendar area.

To Add a To Do Item from a Contact

1. Click the NEW TO DO button. The To Do List Item dialog box for the current contact
opens.
2. Complete the DESCRIPTION, NOTES, and DUE DATE fields and click the OK button.

To Edit an Activity
1. Select the item in the Activities tab list that you wish to edit.
2. Click the EDIT button. The To Do List Item or Appointment dialog box will open.
3. Make the changes you wish and click the OK button.

To Delete an Activity
1. Select the item in the Activities tab list that you wish to delete.
2. Click the DELETE button. A dialog box will appear confirming that you wish to delete the
item. Click the YES button.

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Writing a Letter to a Contact
You can keep track of the letters you send to your contacts, and you can send a letter to a
contact from within Contact Manager.

To Write a Letter to a Contact in Contact Manager

1. Click the SEND LETTER link on the left side of the Contact Manager window. Your letter
will be addressed automatically using the Contact Manager information. You will be taken
to the Guided Letters Open Letter dialog box.
2. Follow the steps to create a letter as directed. For further information see Creating a New
Letter.
3. Once the letter has been sent to the printer, you are asked whether you want an item to
be added to the History section indicating that a letter has been sent to this contact. For
more information see Creating a New Letter.

Writing an E-Mail to a Contact

You can keep track of the e-mails you send to your contacts, and you can send an e-mail to a
contact from within Contact Manager.

To Write a Letter to a Contact in Contact Manager

1. Click the SEND E-MAIL link on the left side of the Contact Manager window. Your e-mail
program will automatically open up a New Message window addressed to the selected
contact.
2. Write the e-mail message for the selected contact.
3. Send the e-mail according to the instructions. Once the e-mail has been sent, you are
asked whether you want an item to be added to the History section indicating that an e-
mail has been sent to this contact. If you click the YES button, a record of the e-mail with
the date and time is automatically logged.

You must have already installed an e-mail software program that is MAPI (Messaging
Application Programming Interface) compliant. To determine how to set your e-mail
program to be MAPI compliant, contact your e-mail vendor, or visit the FAQs section on
our Web site at http://www.individualsoftware.com.

Using Notes
Contact Manager Notes are used to attach additional information to tasks and appointments. You
can access the Notes dialog box by clicking on the Notes tab from the Contact Manager main
window.

To Add a Note to a Contact

1. From the Contact Manager window, choose the contact.
2. Click the NOTES tab in the Contact Manager window.
3. Enter the contents of the Note in the blank area provided. The information will be kept for
future reference.

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Deleting Contact Information
If your contact information is no longer needed, you may remove the contact from your database.
When you delete a contact, the contact's information is removed.

To Delete Contact Information

1. Select the contact you wish to delete. Click the DELETE CONTACT link on the left side of
the Contact Manager window.
2. A dialog box appears asking to confirm that you wish to permanently delete this contact.
3. Click the YES button and the contact information is deleted.

Printing Your Contact Information

If you have a printer connected to your computer, you can print your contact information so you
can refer to it before an interview or phone conversation with your contact. The more knowledge
you have about a company, the better qualified you will seem.

To Print a Contact's Information

1. Select the contact whose information you wish to print and click the PRINT button located
on the right side of the window.
2. The Print dialog box opens. Select the options you want and click the PRINT button.

ResumeMaker prints all of the information which you have entered on each tab of the
contact card on a separate page. To print information for other contacts, follow the above
step for each contact.

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Viewing Daily and Weekly Schedules
You can view your events by choosing the Calendar’s Daily and Weekly Schedule views. Events
will automatically be sorted by date and time. From the Contact Manager, you can see a daily or
a weekly schedule of all of your appointments and events. This gives you a good overview of your
events and helps you plan accordingly.

To See Daily or Weekly Schedule

1. To see the Daily Schedule or Weekly Schedule, click the corresponding link in the
Contact Manager window.
2. The events you have scheduled will be displayed by day or by week.
3. To display a new date in the Daily or Weekly View, click the BACK or NEXT arrows, or you
can click a date in the monthly calendar. The view will change and display your events for
the selected date.

Schedule Options
Other options for working with your schedule are:

New Appointment Allows you to enter a new appointment.

Edit Appointment Allows you to edit a selected appointment.

Delete Appointment Allows you to delete a selected appointment.

Export Appointments Creates a comma-separated (CSV) file containing your appointment

information.
Print Allows you to print your calendar.

Helpful Shortcuts
Double-click an empty date block to add a new event.
Double-click an event to edit it.

Using the Calendar

You can use the Calendar provided with the Contact Manager to keep track of activities
associated with a contact. For example, you can keep a schedule of when you need to send your
resume, make a follow-up call, and schedule an interview.

The Contact Manager Calendar can only be seen from within the Daily Schedule and Weekly
Schedule main windows.

Change Month and Year — Click the arrows on either side of the calendar to change the month
or year. Each click takes you forward or backward one month at a time.

Change Dates — Click any date within the calendar to change the date which is displayed. This
allows you to view, edit, or add appointments for any date of the year.

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Scheduling an Appointment
You can schedule an appointment from within the Contact Manager Calendar.
You can also schedule an appointment with any contact from the Activities tab in the Contact
Manager by clicking the New Appointment button. See Adding Appointments and To Do Items.

To Schedule an Appointment from the Daily or Weekly Schedule

1. Click the NEW APPOINTMENT link on the Contact Manager Calendar window. The
Appointment dialog box opens.
2. Type the description of the appointment and any information you want to add for notes.
Enter the time of the appointment and the date.
3. You can also click the small drop-down arrow next to the Date field to view a calendar.
Click the date you want to jump to and enter a time and description for your appointment.
Click the OK button. The dialog box closes and the appointment is listed in your Contact
Manager Daily Schedule and Weekly Schedule.

Getting Organized with a To Do List

ResumeMaker lets you keep a running list of action items (also called To Do items). Use this
feature to keep track of items, such as follow-up phone calls or letters you need to write.

Viewing To Do Items
You can view your To Do items directly in the To Do list window or in the Activities tab of the
Contact window. They are automatically sorted by due date. You can also choose to hide
completed To Do items. This will not delete them from your database, but will hide them from
viewing or printing.

To View To Do Items
Click the TO DO LIST link in the Contact Manager window. The To Do List window opens.

To Do List Options
Here are some options for working with your To Do items list:

Allows you to enter a new To Do item.

Allows you to edit a To Do item.
Allows you to delete a To Do item.
Creates a comma-separated (CSV) file containing your To Do
List information.

Helpful Shortcuts
Double-click a To Do item to edit it.
Click once on the box to the left of a To Do item. A checkmark will appear indicating that
the item has been completed.

Click again to remove the checkmark.

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Expert Advice
ResumeMaker provides Expert Advice content for all three sections of the program: Resumes &
Letters, Interviews & Salary, and Job Search Tools.

There are three types of Advice:

Expert Videos
Each section displays the Expert Videos icon that launches the corresponding section of the
Expert Advice video presentation of insights from nationally-recognized career coach, Richard
Fein.

Tips & Advice

Each sections provides a collection of Insider Advice articles and relevant Tips.

Context Advice
During both the Guided Resumes and Guided Letters Wizards, the Expert Advice link in the
window header will launch context-sensitive advice specific to the resume or letter section.

About Richard Fein

Richard Fein is a nationally known career coach with almost twenty years of experience in the
field. Fein is the author of eight best selling job search books including:

95 Mistakes Job Seekers Make...and How to Avoid Them, Impact Publications

101 Hiring Mistakes Employers Make...and How to Avoid Them, Impact Publications
Cover Letters! Cover Letters! Cover Letters!, Career Press
101 Dynamite Questions to Ask on Your Job Interview, Impact Publications
First Job: A New Grad's Guide to Launching Your Business Center, John Wiley & Sons
111 Dynamite Ways to Ace Your Job Interview, Impact Publications
101 Quick Tips for a Dynamite Resume, Impact Publications

Fein has been published in the Wall Street Journal's Managing Your Career magazine and
quoted in numerous newspapers and magazines. Fein's current writing project, Alive and Kicking,
is a book for and about working Americans between the ages of 55 and 85. He is currently
serving as the Director of Placement, Isenberg School of Management, University of
Massachusetts at Amherst.

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Viewing Expert Video Advice
View expert videos packed with insider’s tips for more effective resumes, letters, and job
interviews. Our expert, Dr. Richard Fein, has put together an exclusive checklist of items you
should know about searching for the perfect job.

To View Expert Video Advice

1. Click the EXPERT VIDEOS icon in the section menu.

2. The first topic of the section category will start to play.

3. You can move through the video topics by clicking on the numbered button at the bottom
of the video.
4. To restart a topic from the beginning, click the REPEAT button.
5. When you have finished viewing the topics in the first category, click another category
and repeat steps 1-3.

As you view a topic, music will play in the background. To change the type of music that plays,
click the buttons labeled, 1, 2, or 3. If you prefer not to play music during the topic, click the OFF
button.

Viewing Tips & Advice

ResumeMaker’s Expert Career Advice presents valuable facts and tips on how to get the job or
career you want. Special features include hot tips and useful information about resume writing,
interviewing, and online job networking. These valuable articles will help you determine what
works and what doesn't work when searching for a job.

To View Tips & Advice

1. Click one of the titles in the Tips & Advice list for each section.
2. This launches your PDF reader. From here you can read the article on your computer or
print it out.

Viewing Context Advice

Expert Insider Advice is provided during the Guided Resumes and Guided Letters Wizards.

To View Expert Insider Advice

1. In the Guided Resumes Wizard, click the Expert Advice link in the header. This displays
Insider Advice, Q&A, and Example pertaining to the specific section of the resume.
2. In the Guided Letters Wizard, click the Advice link in the left margin of the window. This
will display tips and advice on the specific section of the letter.

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JOB SEARCH TOOLS

Job Finder
Job Finder Overview

As you explore ResumeMaker you will discover a powerful new tool for conducting a job search
on the Internet: Job Finder.

Job Finder is your guide to all the job openings listed on the Internet and World Wide Web.
Quickly search every major source online for job openings, view only the jobs that match your
specific criteria, and instantly forward your resume directly to hiring employers. ResumeMaker
can easily connect your computer to the World Wide Web and help you search for specific jobs
by keywords or phrases.

You will need to connect to the Internet before using Job Finder. Job Finder will first
verify that you have an Internet connection.

To use the online features of ResumeMaker to post your resume and search for jobs on
the Internet, you must have Microsoft Internet Explorer 6.0 or higher installed on your
system. You may continue using Netscape Navigator as your primary Web browser after
Microsoft Internet Explorer has been installed. Make sure that your favorite Internet
browser software is running and connected to the Internet before posting your resume.

Starting Job Finder

Job Finder is the most comprehensive job search-engine available anywhere. With Job Finder
you can instantly search millions of current job openings online. You can match jobs to your
criteria and preferences and instantly forward your resume directly to hiring employers.

To Start Job Finder

1. Click the SEARCH MULTIPLE JOB SITES link in the Job Search Tools tab of the Main Menu.

The list of career Web sites that ResumeMaker uses for job searching and resume
submission is updated frequently. The first time you start Job Finder, the Update dialog
box will appear. Click the OK button to begin downloading the latest list.

2. Once you start Job Finder and have updated your career Web sites, the Job Finder
Search dialog box displays.
3. Enter your search criteria. The drop-down list also contains a list of possible occupations
and keywords for you to choose from.
4. Enter your City, State, Miles from Location, and Country.
5. Once you have entered your search criteria, click the SEARCH button to begin the search

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 process or click ADVANCED SETTINGS to narrow your search.

JOB FINDER SEARCH TIPS

You can narrow or expand your job search by changing the keywords description. Using a
generic title like "Department Manager" will generate leads in many fields that you may
not be interested in. You can narrow your search by specifying a field of interest e.g.
"Accounting Department Manager." If, on the other hand, you specialize in a certain field,
such as "Payroll Administration," you will receive more qualified leads by searching on
"Payroll Administration," than on "Payroll Administration Manager." In general, it is best
to perform several different searches to ensure you will find all of the job opportunities
that best meet your criteria.

Searching for Jobs on the Internet

To Search for Jobs on the Internet
1. Click the Keywords text box and type the name of the job for which you wish to search.
The drop-down list also contains a list of possible occupations for you to choose from.
2. Click the LOCATION field and type the two-letter abbreviation of the State you wish to
search or click the drop-down arrow. If you leave the State field empty, all States will be
searched. You can also expand your search to include other major countries outside the
United States.
3. Click the SEARCH button to begin the Job Finder searching process, or click ADVANCED
SETTINGS to narrow your search.

Advanced Settings
In addition to the ability to search for jobs by Job Title, Keywords, City, Province, State, Zipcode,
Distance from Location, and Country, you can now conduct a job search with more advanced
search criteria:

• Date Posted
• Job Type
• Education
• Experience
• Special Filters
• Job Boards
• Recruiters
• Company Size
• Company Revenue

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Viewing the Progress of a Search
During your search, the progress indicator and modem lights will keep you informed of the
progress of your search. As specific career Web sites return their search results, their icons will
appear in the left navigation bar.

You can sort the results of the Job Finder window by clicking the Job Title,
Company, or Location column.

To View Job Postings

1. While the job search process is continuing, you can view the job postings of each career
Web site as its icon appears in the left navigation bar in the Job Finder window. Click the
career Web site icon you wish to view and the job search results, as listed by Job Title,
Company, or Location, will be displayed.
2. To scroll through all of the career Web site icons, click the Up and Down arrows.
3. To sort the job listings, click the "Job Title", "Company", or "Location" buttons in the Job
Finder window.

While the Job Search status bar indicates the process is continuing, you can begin to
view the career Web sites that have returned results. You do not have to wait until the Job
Search has completed. The search will continue behind the scenes.

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Viewing a Specific Job Posting
Information regarding a specific job posting can be viewed within Job Finder's search results
window.

To View a Specific Job Posting

1. Click the JOB TITLE in the search results window. The job description for that specific
career Web site will be loaded and appear below the posting.
2. Click VIEW MORE to view the specific job posting. Frequently, information about how to
submit directly to this company will be listed at the end of the Job Posting. You can also
save the job to your Contact Manager by clicking SAVE TO CONTACT MANAGER button.
3. Click the CLOSE button on the bottom of the Job Description window to return to the Job
Finder window.

To Add a Specific Job Posting to the Contact Manager

1. To add the Job Description and additional information to your Contact Manager, from the
Job Description dialog box, click the ADD TO CONTACT MANAGER button. The Add to
Contact Manager Card appears with the Job Description information completed for this
contact.
2. Click the OK button on the bottom of the Add to Contact Manager card. Your information
will be added as a new contact in the Contact Manager.

Printing Job Postings

To Print the Job Posting List from Job Finder
1. To print the Job Posting list, click the PRINT button on the bottom right corner of the Job
Finder Search Results window. A Print dialog box will appear, allowing you to change the
printer options according to your specific printer setup.
2. Select your Print options and click the PRINT button.

To Print a Specific Job Posting from Job Finder

1. To print a specific Job Posting, click VIEW MORE (see Viewing a Specific Job Posting.)
Click the PRINT button in the lower right corner of the window. A Print dialog box will
appear, allowing you to change the printer options according to your specific printer
setup.
2. Select your Print options and click the PRINT button.

Adding a Job Description to Contact Manager

Once you have located the position and company you want after reading the detailed job
description, you may want to add this information to your Contact Manager for future reference
and to help keep your job search organized. Job Finder easily allows you to do this.

To Add a Job Description to Your Contact Manager

1. To add the Job Description and additional information to your Contact Manager, from the
Job Finder dialog box, click the SAVE TO CONTACT MANAGER button. The Add to Contact
Manager Card appears with the Job Description information completed for this contact.
2. Click the OK button on the bottom of the Job Description card to return to the Job Finder
window. Your information will be added as a new contact in Contact Manager.

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Job Feeder
Job Feeder Overview
The Job Feeder gadget allows you to search various web pages for available jobs. The Settings
dialog box allows you to specify what jobs to search for, as well as location and distance.

ResumeMaker comes with two version of the Job Feeder gadget, one for Windows 7 and Vista
PCs, and another for Windows XP and 2000 PCs.

Launching the Job Feeder (Windows 7 or Vista)

The Job Feeder can be installed from the Start menu.

1. Click the START button.

2. Select ALL PROGRAMS.
3. Select RESUMEMAKER PROFESSIONAL, and then click Install JobFeeder® Gadget.
4. Once installed, simply right-click on your desktop, click Gadgets to open the Gadget
Gallery, and then double-click Job Feeder.

Options
The options screen allows you to set Job Feeder search parameters. These include:

Search Settings: Specify Keywords, Location, and Distance from location.

Job Filters: Filter your search results by Date Posted, Job Type, Education Level, and
Experience.

Company Filters: Specify the company Size, Annual Revenue, and Special
characteristics.

Listing Source Filters: Exclude or include Job Boards and Recruiters.

Click the OK button once all settings and search items have been entered. The Job Feeder will
then display the results.

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Launching the Job Feeder (Windows XP or 2000)
The Job Feeder can be launched from the Start menu.

1. Click the START button.

2. Select ALL PROGRAMS.
3. Select RESUMEMAKER PROFESSIONAL, and then click Install JobFeeder® Gadget.
4. Once the gadget has been opened, an icon will appear in the system tray. Click the icon,
and select from three options:

Show Feeder: Show Feeder will display the Job Feeder with current search results.

Settings: Settings displays the Settings dialog box. From here, you can specify the
search requirements and various display settings.

Unload Feeder: Unload Feeder closes the Job Feeder and removes the icon from the
system tray.

Search
From the Settings dialog box, specify the following parameters:

Job Title or Keywords: Enter a specific or general job title or phrase to search for. The
Job Feeder will search various web pages for this specific phrase.

City, State, Zip Code, Province, and/or Country: Enter where the job will be.

Distance: Specify, in miles, how far a job candidate can be from the City, State, or Zip
Code you entered.

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Settings
The settings dialog box also allows you to set Job Feeder settings. These include:

Number of Jobs to Display: Specify how many jobs to display in the Job Feeder
window.

Open on Windows Start-Up: Select Yes to automatically open the Job Feeder when
Windows is started.

Refresh Every: Specify an interval for how often the Job Feeder should update search
results.

Feeder Window Options: Specify Normal, Always on Top, or Pin to Desktop.

Click the SAVE button, once all settings and search items have been entered. The Job Feeder will
then display the results.

Viewing Results
Once the Job Feeder has displayed the search results, click VIEW to access the web page and
see more detailed, job-specific information. To remove a job from the search results, click the
corresponding check box and click the REMOVE button.

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Find Jobs on Twitter
Overview
ResumeMaker gives you quick access to the growing number of job opportunities posted on the
social networking site, Twitter. Twitter is a micro-blogging site where anyone can post messages
(under 140 characters) called tweets that other members can subscribe to and follow.
Increasingly, the micro-blogging technology that powers Twitter is being used by recruitment
managers at companies to post job announcements.

To search for a job on Twitter

• Click the FIND JOBS ON TWITTER link on the Job Search Tools tab.
• Fill out the search fields for title, job, city, and state.
• Click the SEARCH button.

The results of your query will be displayed on the Twitter web site with your default web browser.

Find Jobs with TwitJobSearch

Overview
The Job Finder section of ResumeMaker also give you access to TwitJobSearch.com, the best
way to search Twitter for jobs. The search engines at TwitJobSearch search by both keyword and
context, so you can obtain comprehensive results from job tweets.

To search for a job on TwitJobSearch

• Click the FIND JOBS WITH TWITJOBSEARCH link on the Job Search Tools tab.
• Fill out the search field with as much information as you like.
• Click the SEARCH button.

The results of your query will be displayed on the TwitJobSearch web site with your default web
browser. From the results page, you can refine you results by date, job title, country, tweet
frequency, salary, skills, and job type.

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Online & Mobile Tools
Post/Distribute Resume
Post/Distribute Resume consolidates all of the major job listing web sites in one place. From here,
you can link to Monster, Yahoo! HotJobs, CareerBuilder, Craigslist, and even the Wall Street
Journal to distribute your resume where all the latest and best jobs are posted.

There are three categories of links that are provided for you: Post, Distribute, and International.

• The Post category provides links to job sites that allow you to post your resume for free.
• The Distribute category provides links to job search services that will distribute your
resume to hundreds of locations for a small fee.
• And the International category provides links to sites that specialize in job opportunities
outside of the United States.

My Online Resume
My Online Resumes (http://my.resumemaker.com/), a free and exclusive feature found only in
ResumeMaker, allows you to access the online resumes you publish with Resume Editor. For
more information, see the Publishing Your Resume on My Online Resumes section.

With My Online Resumes, you can share multiple resumes on the web from your own private and
secure web address, creating a more professional presentation of your experience and
qualifications.

To View Your Online Resume

1. Click the VIEW RESUME link in the Resume Center navigation pane or click the VIEW
button.
2. Your resume will display as a web page.

To Email Your Online Resume

1. Click the EMAIL RESUME link in the Resume Center navigation pane or click the EMAIL
button.
2. Enter the recipient’s email address.
3. Change the Subject field to reflect the position that you are applying for.
4. Type or Paste your letter in the message field.
5. Click the SEND button.

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To Share your Online Resume

1. Click the SHARE button on the My Online Resumes page.

2. In order to share your resume on any of the four social networking services, you must
first open a free account with the service.
3. To share your resume on LinkedIn, you need to make the following adjustments to your
My Online Resumes profile:

• Click the MY PROFILE & SETTINGS link.

• Type or paste the URL for your LinkedIn profile in the LinkedIn Profile field of the
Personal Information section.
• Check the SHOW LINKEDIN WIDGET IN RESUME checkbox.
• Click the OK button.

Twitter

• Click the SHARE RESUME ON TWITTER link.

• Sign in to Twitter with your Username and Password
• A tweet is created with a link to your resume. You may add to the tweet, up to
140 characters.
• Once your message is complete, click the UPDATE button.

Facebook

• Click the SHARE RESUME ON FACEBOOK link.

• Login to Facebook with your Username and Password.
• A draft post to your profile is created with a link to your resume. You may add a
message to the What’s on your mind? box.
• Once your post is complete, click the SHARE button.

LinkedIn

• Click the POST RESUME AS AN ARTICLE on LinkedIn.

• Sign in to LinkedIn with your Email Address and Password.
• Designate who you want to share the article with.
• Click the POST button.

FriendFeed

• Click the SHARE RESUME ON FRIENDFEED link.

• Sign in to FriendFeed with your Email or Username and Password.
• A draft post is created with a link to your resume. You may include additional
information in the message.
• Once your message is complete, click the POST button.

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ResumeMaker On-the-Go
When you are away from your computer, you now can continue your job hunt with ResumeMaker
On-the-Go. ResumeMaker On-the-Go works seamlessly with the other ResumeMaker features to
help you build a better resume and land a better job.

To run ResumeMaker On-the-Go on your Apple® iPhone®, iPad®, or

iPod Touch®:

1. Visit resumemakeronthego.com or rmotg.co with Safari or scan

the QR code on the right.
2. Enter your My Online Resumes login.

NOTE: The iPhone, iPad, and iPod Touch app will be released
soon. Keep checking iTunes for availability and installation
instructions. QR Code for ResumeMaker On-the-Go.
Scan the code with your QR scanning
app.
To install ResumeMaker On-the-Go on your AndroidTM mobile device:

1. You can download the app from the Android Market by clicking here:
https://market.android.com/details?id=com.individualsoftware.resumemakeronthego&fea
ture=search_result
2. Or you can download the app from the Amazon Appstore by clicking here:
http://www.amazon.com/Individual-Software-Inc-ResumeMaker-On-the-
Go/dp/B004YWKTLK/ref=sr_1_1?ie=UTF8&s=mobile-apps&qid=1312228023&sr=1-1
3. Launch the app and enter your My Online Resumes login.

OR

1. Visit resumemakeronthego.com or rmotg.co with your browser or scan the QR code

above.
2. Enter your My Online Resumes login.

To run ResumeMaker On-the-Go on all other mobile devices:

3. Visit resumemakeronthego.com or rmotg.co with your browser or scan the QR code

above.
4. Enter your My Online Resumes login.

In order to View, Edit, and Send your resume with ResumeMaker On-the-Go, you must first
create a resume with ResumeMaker and publish the resume to My Online Resumes.

1. Click START A NEW RESUME, and then select one of the 5 ways to create a resume.
2. Complete the steps to finish and save your resume.
3. On the toolbar, click PUBLISH MY ONLINE RESUME.
4. Enter an e-mail address and password to use as a log-in for your My Online Resumes
account. NOTE: This will be your login for ResumeMaker On-the-Go.
5. Launch ResumeMaker On-the-Go on your mobile device and enter the same e-mail
address and password used to publish your online resume.

You are now able to:

• Send your resume instantly to prospective employers.
• View or Edit your resume for specific job opportunities.
• Search millions of jobs with Job Finder.

128
Career Tools

Creating a Job Application

Job applications often require more specific information than that provided on a resume, so
ResumeMaker provides the Job Application InfoSheet, a convenient way to store this information
and refer to it when filling out job applications.

To Create a Job Application:

1. From the Job Search screen, click the JOB APPLICATION INFOSHEET link. The Job
Application InfoSheet interactive PDF launches.
2. Enter all of your relevant information.
3. To save a copy of your Job Application InfoSheet, click FILE on the menubar.
4. And the click SAVE AS.
5. Pick a convenient location to save your file, and then click the SAVE button.
6. Now you can update your file, save new information, and print a copy to take with you.

Federal Employment Overview

One of the largest potential employers to consider in your job search is the Federal Government.
In fact, the United States Government is the largest U.S. employer, with some 1.8 million people
working in Federal service as of August 2011.

Career opportunity is alive and well with the Federal Government. And, from all indications, it will
remain so for quite some time. However, Government jobs are more competitive than ever.
Excellent benefits, decent salaries, strong job security, flexible work environments that include
some telecommuting opportunities, and very good retirement plans make the Federal
Government an attractive employer.

ResumeMaker assists your search for a Federal Job by providing sections on Federal Forms,
Federal Information, and Federal Resources.

To Access Federal Employment Content

To access any of the three Federal Employment features, click the appropriate link in the Federal
Employment section of the Main Menu.

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Federal Forms
This section contains over 40 forms used by the government for personnel. They include sample
position statements, general applications forms, application forms for specific Federal positions,
and a variety of other forms you may encounter when working for the Federal Government.

Federal Information
The Federal Information section contains information in the following areas.

The Federal Job Search - A 3-Step Process

There are several components within the Federal Employment Information System that offer job
seekers a variety of formats to ensure access for a variety of customers. These components
include:
• Online Job Search (with ability to apply for jobs online in many cases)
• Job Announcements Retrieval/Download/Print
• Online Resume Builder
• Automated Telephone System
• Applications and Forms
• Employment Information Fact Sheets

Understanding Federal Job Announcement

Federal job announcements are all structured in a similar fashion and contain important
information about the job that is not available in a non-government job posting. This section tells
you what to look for and describes how you need to proceed.

How to Apply for Federal Jobs

Explains in detail the “How to Apply” section of the Federal Job Announcement.

Federal Resume Guidelines

Introduces the concept of Federal Resumes and how to write them.

Writing Knowledge, Skills, Abilities (KSA) Statements

KSA statements describe in detail how you performed a particular job or job function listed in the
Federal Job Description. These descriptions are used to determine how well you might perform in
a given position. This portion of the Federal Information section describes how to write a winning
KSA.

Understanding Executive Core Qualifications

Executive Core Qualifications are additional qualifications that the Federal Government has
determined are essential for senior-executive management positions. They follow the same basic
principles as KSA’s and serve the same basic purpose of highlighting the most qualified
candidates.

130
Writing Executive Core Qualification Statements
This portion of the Federal Information section describes the different components of writing a
winning Executive Core Qualification statement.

How to Contact a Federal Employment Expert

This brief section contains contact information for ResumeMaker’s Government Job process
expert.

Federal Resources
Federal Resources contains a list of telephone numbers and Web sites that contain valuable
Federal Employment information. These include:
• Federal employment resource Web sites, including the USAJOBS database.
• Web sites for government resources.
• Federal Fax numbers.

131
Troubleshooting
Recovering a Resume
One of the most practical habits you can develop is to save your resume often. When you save a
resume, you ensure that it remains stored in your computer even if there is a power failure or
system crash. To avoid the frustration of rebuilding a lost resume, save your work regularly.
To provide a safety net, however, Guided Resumes saves an intermediate version of the resume
you're working on. This provides you with a way to recover a resume with AutoSave.

When you first create a resume in Guided Resumes, a temporary file is saved with a name of
(Recover Resume.rmr). If your computer malfunctions or loses power, you can open this file to
recover your resume.

Remember, though, the best way to guard against losing your work is to save a copy of your
resume. A saved copy prevents you from recreating the entire resume if the file develops
problems or is deleted by mistake.

Resume Printing
Depending on your printer, your resume may print off center (too far to the left or right). If this
occurs, adjust your resume margins (see Page Setup ) to compensate for the printer, (e.g., if you
have left and right margins set for 0.5 inches and the page still prints off to the right, try setting
your margins to 0.4 inches and 0.6 inches). This will realign your resume back to the center of the
page. Otherwise, see your printer's documentation on centering a document alignment.

Alignment of Resume Section Titles and Dates

Certain styles chosen for your resume in ResumeMaker align the date and the Section Titles on
the left of the resume. In some cases, this lines up with the top of the text rather than at the
bottom. Section Title and Date alignment of this nature allows more room to maximize its
corresponding text and create your resume on one single page.

Editing Multiple Sections of a Resume

To Edit Multiple Sections in Your Resume
Sometimes the information that you see on the resume is actually located in two different fields,
such as FirstName and LastName. In order to make changes to phrases from different fields,
highlight each word individually and make necessary formatting changes. For example, if the date
of employment reads: February, 1998 - December, 1998 and you wanted to change the font or
size of both dates, you need to highlight each word individually and make appropriate formatting
changes.

After making changes to the information in the first field, ResumeMaker will ask whether you wish
to apply the new style to all similar sections. If you reply "Yes", then all similar sections will
receive the same formatting.

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Advanced Job Finder Settings
The Advanced Search Criteria in the Job Finder dialog box allows you to set the maximum
number of job posting returns that you wish displayed during your job search from each career
Web site. You can set the maximum number from 10 to 500 job postings per career Web site.
The default setting is 100.

To Set the Maximum Number of Jobs

1. Click the drop-down arrow next to Maximum number of jobs per location box.
2. Click the number you want to set as your maximum.

Job Finder Search Settings

In the Job Finder page, ResumeMaker allows you to select specifically which career Web sites
you wish to search.

Additional search criteria may be available. By selecting any of these options you can help narrow
your search even further.

Submitting Your Resume

Some career sites allow you to submit your resume for a specific job via the Job Description
window. Each career Web site does this differently. Some companies allow you to submit your
resume by clicking the submit button in the Job Description window, some have questionnaires
on the Job Description window, and others connect you to their Web site to complete their own
procedures.

To Submit Your Resume for a Specific Job

After double-clicking on a Job Description to view its contents, scroll to the bottom of the Job
Description window and complete the information as required.

133
 Block, 83
Body Paragraph
Index Cover Letter, 94
Border
Color, 34
Style, 34
A Border Style, 34, 87
Borders
Abilities, 28, 60 Resume, 34
Academic Achievements, 58 Sections, 34
Accomplishments, 15, 18, 26, 28, 56, 58, 61, 63, 65, Break Mode menu, 41
75, 78 Broadcast Letters, 79
Ace Your Job Interview, 116 Bulleted list, 60
Action Words, 25, 27, 34, 87 Business Professional Career Level, 22
Activities, 23 Business-letter, 86
Activities List, 109, 111
Add, 108
New Contact, 108 C
Add Another Card, 29
Add Another User Name, 11 Campus Involvement, 71
Add Bullets, 38, 88 Capabilities, 60
Add Section, 34, 42, 87 Card Spacing, 39
Adding, 108 Career Advice, 116
New Contact, 108 Career Highlights, 56
Adding Graphics to Contact Information, 39 Career History, 61
Adding Sections, 23 Career Level
Additional Information, 77 Selecting, 22
Additional Training, 65 Career Objective, 56
Address Format, 84, 94 Career Planner, 1, 3, 13
Adobe Acrobat Caster Overview, 126
Exporting Resume to, 51 CD-ROM Limited Warranty, 7
Advanced Job Finder Settings, 133 Center Align, 34, 37, 87
Advertisement Reply Letters, 79 Certifications, 23
Advertising, 71 Change Dates, 114
Advice Change Job Finder Settings, 133
Expert, 116 Change Month, 114
Affiliations, 71 Changing the Style of Your Resume, 34
Align Left, 34, 37, 87 Chronological, 61
Align Right, 34, 37, 87 Closing Paragraph, 94
Answers Color VGA, 3
Practicing Writing, 100 Communications Knowledge, 65
Antonyms, 40, 90 Community Activities, 75
Applications Community Service, 23
Federal Jobs, 130 Company Affiliations, 61
Articles Published, 70 Company Name, 108, 133
Artists, 71 Company Size, 104
Arts, 71 Company Strengths, 104
ASCII Text File Completing the Resume Section Questionnaire, 23
Exporting Resume as, 51 Complimentary Closing, 95
Association Name, 68, 69, 71 Computer Experience, 65
Associations, 23 Computer Languages, 65
Attach Cover Letter, 34, 87 Computer Systems, 65
Attachment, 48 Congratulations, 79
Automatic Page Breaks, 41 Contact Information
Autoplay, 10 Adding Graphics, 39
AutoSave, 132 Contact Manager, 1, 2, 13, 48, 50, 81, 82, 93, 103,
Awards, 23, 69, 104 104, 108, 109, 110, 112, 114, 115, 121
Contact Manager Calendar, 114, 115
Contact Manager Notes, 104, 112
B Contact Manager Window, 115
Contact Manager's Activities, 108
Background Summary, 56 Contract Specialist, 61
Beginning the Guided Resume Wizard, 17 Control Panel, 12

134
Copy Data, 31 Exporting Your Resume to Different File Formats, 51
Cost Analysis, 58
Country, 54
Coursework, 63
F
Cover Letter F1, 13
Body Paragraph, 94 Fax Cover Sheet, 92
Enclosure, 95 Fax Cover Sheets, 79
Greeting, 94 Faxing, 7, 47, 48, 79
Opening Paragraph, 94 Federal Employment Overview, 129
Cover Letters Federal Forms, 130
Closing Paragraph, 94 Federal Information, 130
Cover Sheet Fax, 92 Federal Resources, 131
Credentials, 23 FedFax, 131
Cum Laude, 63 File
Current Associations, 71 Importing a Resume, 32
Current Position, 61, 75 File Formats for Resumes
Current Projects, 58 Exporting, 51
Film, 71
D Find Jobs Online, 1, 2
Find Next button, 88
Data Processing Experience, 65 Find Text, 88
Date Format, 34 Find Your Salary Range, 101, 102
Date/Year, 68, 70 Finish Button Shortcut, 24
Degree Type, 63 Finished Letter, 87
Delete Cards, 25 Follow-Up Letters, 79
Delete Contact Information, 113 Font
Delete Section, 34, 87 Default, 34
Deleting Graphics from Contact Information, 39 Foreign Language skills, 65
Deleting Sections, 23 Format
Description Phrases, 25 Dates, 34
Display Expert Advice, 117 Letter Heading, 83
Distributing Your Resume, 47 Format Break Mode menu, 41
Format Options, 40
Format Type, 45
E Formatting Sections, 23
Edit Multiple Sections, 33 Formatting Your Resume, 34
Edit Section, 34, 87 Forms
Edit/Reorder Cards, 25 Federal, 130
Editing Multiple Sections of a Resume, 132 Functional, 61
Education History, 63
Educational Background, 63 G
Educational Profile, 63
E-Mail Your Resume by Using Copy and Paste, 48 G.P.A, 63
E-Mail Your Resume from ResumeMaker Deluxe, 48 Geographical Preference, 77
E-Mail Your Resume from ResumeMaker.com, 48 Government Jobs, 129
E-Mailing Your Resume, 48 GPA, 63
Employment, 61 Graduate School Coursework, 63
Federal, 129 Graduation Date, 63
Enclosure, 95 Graphic Design, 71
Selecting, 86 Graphics
End Date/Year, 61, 69, 75 Adding to Contact Information, 39
Entering Information, 25 Deleting, 39
Entertainment Industry, 23, 71 From File, 39
Entry Level, 22 From Library, 39
Eudora, 48 Removing, 39
Executive Career Level, 22 Greeting, 94
Executive Core Qualifications, 130 Selecting, 84
Experience Highlights, 61 Guided E-mail dialog, 48, 50
Expert Advice, 116 Guided Letters
Expert Advice Main Menu, 117 Enclosure, 86
Expertise, 60 Greeting, 84
Exporting Your Resume, 51 Heading Format, 83

135
 Overview, 93 Job Finder Settings, 133
Guided Letters Cards, 82, 87 Job Finder window, 120
Guided Letters Editor, 82, 83, 87, 90, 92 Job Objective, 56
Guided Messages, 95 Job Postings
Guided Resume Main Menu, 46 Printing, 121
Guided Resume Wizard, 17 Job Search, 120
Beginning, 17 Job Search Agents, 13
Guided Resumes Job Search Check List, 104
Restarting, 46 Job Target, 56
Thesaurus, 40 JobSearch Checklist, 111
Guided Resumes Card, 24, 25, 27, 28, 56, 58, 60, 61,
63, 65, 66, 68, 69, 70, 71, 72, 75, 77
Guided Resumes Editor, 24, 31, 34, 40, 46, 50, 87
K
Guided Resumes Editor's Toolbar Icons, 34, 87 Knowledge, 60
Guided Resumes Format Preferences dialog, 40 KSA, 130
Guided Resumes Overview, 17
Guided Resumes Window, 15, 24, 42, 43, 44, 47, 50,
51 L
Landscape, 91
H Letter
Enclosure, 86, 95
Hard Disk Space Needed, 3 Greeting, 94
Header/Footer, 34, 87 Opening Paragraph, 94
Heading Letters
Format, 83 Body Paragraph, 94
History, 104, 109, 110, 112 Closing Paragraph, 94
Honorary Societies, 71 Greeting, 84
Honors, 23, 69, 72 Heading Format, 83
HTML Overview, 93
Exporting Resume as, 51 Library
HTML Help, 9 Graphics, 39
Licenses, 23
I Licenses-Certification, 68
Line Spacing, 34, 39
Image Local File
Adding to Contact Information, 39 Importing, 32
Importing a Resume from a Local File, 32
Individual Software Headquarters, 4
Individual Software Sales Department, 4
M
Individual Software Technical Support, 4 M.A, 63
Industrial Relations, 26, 56 M.B.A, 63
Information, 104, 108 Mail, 7
Install ResumeMaker, 10 Mail Merge, 82
Interests, 72 Main Window, 115
Internet Address, 54 Major Accomplishments, 58
Internet Mail, 48 Major Qualifications, 60
Internet World Wide Web, 93 Management/Supervision, 58
Interview MAPI, 48
Viewing, 99 Margins, 34
Interview Questions, 100 Adjusting for Printers, 132
Practicing Writing Answers, 100 Media, 71
Interview Videos, 99 Medical Boards, 71
Interview Window Medical Licenses, 68
Opening, 99 Merge Fields, 82
Messaging Application Programming Interface, 48
J Microsoft Windows 95, 3
Microsoft's HTML Help window, 9
Job Announcement Military Certification, 68
Government, 130 Modeling, 71
Job Finder Main Window, 118, 121 Modified Block, 83, 93
Job Finder Overview, 118 Moving Through Virtual Interview Questions, 100
Job Finder Search Tips, 119 MS Mail, 48

136
 N Preferences, 40
Resume Font, 40
New Preview Window, 50
Samples, 31, 46, 83 Print Contact Information, 113
New Appointment button, 115 Print Preview Your Resume, 50
New Message Window, 112 Print Your Resume, 50
New Resume Printing
Beginning Guided Resume Wizard, 17 Adjusting Margins, 132
New TrueType Fonts, 36 Resume, 132
Normal View, 87 Printing Job Postings, 121
Privacy Policy, 51
Product Registration Card, 7
O Products, 104
Objective, 28, 56 Professional Accomplishments, 58
Offer Acceptance Letters, 79 Professional Background, 61
Offer Rejection Letters, 79 Professional Career Level, 22
On Card, 41 Professional Memberships, 71
Online Registration, 7 Professional Organizations, 71
Open Letter window, 82, 83 Professional Papers, 70
Open Resume window, 31, 46 Professional Profile, 56, 61
Opening Paragraph, 94 Professional References, 78
Opening the Virtual Interview Window, 99 Professional Service, 75
Opens Career Planner Job Search dialog, 34, 87 Projects, 58
Opens Guided E-mail dialog, 34, 87 Public Appearances, 66
Opens Guided Letters, 34, 87 Publication Summary, 70
Overview Publications, 23, 70
Guided Letters, 93
Q
P QEM, 69
Page Break, 34, 87 Qualifications, 60
Page Layout View, 87 Qualifications Summary, 60
Page Less, 34, 87 Questionnaire
Paragraph Resume Section, 23
Closing, 94 Questions
Opening, 94 Practicing Writing Answers, 100
Password, 51, 133 Virtual Interview, 100
PDF, 98 Quick Tour, 2
PDF Format
Exporting Resume in, 51 R
PDF Portfolio Creator, 98
Pentium, 3 Rearranging Sections, 23
Personal Attributes, 72 Recipient, 93
Personal Data, 72 Recommended Resume Sections
Personal Information, 24, 54, 72 Reviewing, 23
Personal References, 78 Recommended Resume Sections and Format, 23
Personal Statement, 56 Reduce Your Resume, 44
Personnel, 104 References Available Upon Request, 78
Phone Numbers, 54 Referral Letters, 79
Phone Titles, 54 Register Electronically, 7
Phrases Related Experience, 61
Resume, 28 Relevant Coursework, 63
Picture Relevant Experience, 60
Adding to Contact Information, 39 Relocation Letters, 79
Position, 104, 108 Remove Cards, 43
Position Desired, 56 Remove Section, 42, 43
Position Title, 104 Removing Graphics from Contact Information, 39
Position Type, 133 Reorder Cards, 29, 43
Position/Title, 61, 75 Reorder Sections, 34, 87
Post Resume, 34, 87 Reordering Sections, 23
Practical Experience, 61 Replace All button, 88
Practicing Writing an Answer to a Question, 100 Replace Text, 88

137
Required Experience, 104 Sections
Resignation Letters, 79 Adding, 23
Responsibilities, 27, 61, 75 Deleting, 23
Restart Guided Resumes, 34, 87 Formatting, 23
Restarting Guided Resumes, 46 Reordering, 23
Resume Security Clearance, 68
Distributing, 47 Selected Accomplishments, 58
Federal, 130 Selected Publications, 70
Importing from a Local File, 32 Selecting a Career Level, 22
Resume Border, 34 Selecting a Greeting, 84
Resume File Formats, 51 Selecting a Heading Format, 83
Resume Phrases, 28, 34, 56, 58, 60, 61, 63, 65, 66, 68, Selecting an Enclosure, 86
69, 70, 71, 72, 75, 77, 87 Send Electronically, 7
Resume Printing, 132 Services, 104
Resume Section Questionnaire Shift+Tab, 26
Completing, 23 Skills Summary, 65
Resume Sections and Format Skills/Abilities, 28
Recommended, 23 Sort by Date, 25, 29, 114
Resume Spacing, 39 Spacing, 34
Resume Styles, 34 Resume, 39
Resume Wizard Sections, 39
Starting, 17 Special Activities, 72
Resume Writing Advice, 116 Special Interests, 72
ResumeMaker CD, 117 Start Date/Year, 69, 75
ResumeMaker CD-ROM, 10 Start Job Finder, 118
ResumeMaker Development Team, 8 Start ResumeMaker, 10
ResumeMaker Guided Resumes, 15, 17, 18, 28, 44, State, 24, 54
56, 58, 60, 61, 63, 65, 66, 68, 69, 70, 71, 72, 75, 77 Storing Your Resume Online, 51
ResumeMaker Main Menu, 11, 118 Student Career Level, 22
ResumeMaker On-the-Go, 128 Successful Projects, 58
ResumeMaker.com, 48 Summa Cum Laude, 63
ResumeMaker's Expert Advice, 117 Synonyms, 40, 90
ResumeMaker's Font, 37, 88 System Requirements, 3
ResumeMaker's Guided Letters, 79, 81, 84, 85, 86, 89, Systems Knowledge, 65
90, 92
ResumeMaker's Guided Letters Editor, 88, 95
ResumeMaker's Guided Letters Window, 79, 82
T
ResumeMaker's Guided Resume Wizard, 17 Talent, 71
ResumeMaker's Standard Toolbar, 89 Technical Coursework, 63
Resumes Technical Experience, 65
Letters, 13 Technical Summary, 65
Thesaurus, 40 Terms of Use, 51
Reverse chronological order, 18, 29, 63 Text
Reviewing Recommended Resume Sections, 23 Exporting Resume as, 51
RMR, 45 Thank You Letters, 79
RTF, 45, 48 Thesaurus
Using, 40
S Time, 111
Tips Overview, 53
Salary Range, 101, 102, 104, 133 Tips Overview for Guided Letters, 93
Sales Representative, 61, 75 Toolbars, 34, 87
Sample Document, 91 Training, 23
Save As, 82 TXT, 45
Saved Resume, 31 Type Styles, 37
Scholarships, 69
Search Results window, 121
Section Border Style, 34, 87
U
Section Borders, 34 Uninstalling ResumeMaker, 12
Section Heading Styles, 40 Union Affiliations, 71
Section Spacing, 39 URL, 93
Section Title Card, 42 USAJOBS, 131
Section Titles, 26, 34, 132 Using the Thesaurus in Guided Resumes, 40

138
 V
Video Advice, 116
Video Interview
Viewing, 99
Video Interview Questions, 100
Video Interviews, 99
Viewing the Virtual Interview, 99
Virtual Interview
Viewing, 99
Virtual Interview Overview, 99
Virtual Interview Questions, 100
Virtual Interview Videos, 100
Virtual Interview Window
Opening, 99
Vocational Skills, 63
Voice Mail, 54
Volunteer Work, 23, 75

W
Web Page Format
Exporting Resume in, 51
Websites, 13
Week Calendar View, 115
Windows 95/98, 3, 10
WinFax, 47
Wizard
Restarting Guided Resumes, 46
Word File
Importing, 32
Word Processor
Exporting Resume to, 51
Work Experience, 26, 61

Y
Year Format, 34

Z
Zip Code, 54
Zoom View, 87

139