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The Emergence of Management thought

Name and year of major work Major contribution to management

Scientific Management

Frederick W. Taylor
Shop Management (1903) Raise Productivity through greater
Principles of Scientific efficiency.
Management (1911)

Frank and Lillian Gillbreth Known Primarily for his time and
(1900) motion studies.

Modern operational management theory

Henri Fayol
Administrative Industriellet The Father of modern management theory
Generale (1916)

Behavioral Sciences

Hugo Munsterberg (1912) Application of psychology to industry

and management.

Max Weber (translations1946, Theory of bureaucracy.


Modern Management Thought

Peter F. Drucker (1974) Very prolific writer on many general

management topics.

W. Edwards Deming (after Introduced quality control in Japan.

World War 2)
Approaches To Management

Characteristics/Contributions Limitations Illustration

1-Empirical or case approach

Studies experience through Case

Situations are all different
Failure Success
Why ?
2- Managerial Roles Approach

Ten Managerial Roles Some Managerial activities

Identified. Are left out

Three interpersonal roles

4 decision roles
3 information roles

3- Contingency or Situational Approach

Managerial practice No one best way to do things

depends on circumstances


Depend on Situation
4- Decision theory approach

Focusing on the making There is more to managing

of decisions than making decisions.

1.Process of
decision making 2.individual
7.entire area 3.Value of Decision
Of Business Making
Activity Decision Theory 4.group decision
6.Nature of 5.information for
Org: decision

5- Socio-technical systems approach

Technical system has a Emphasizes only blue-collar

Greater effect on social
System. Technical systems
Machines Office Operations

Social System

Personal attitude Group Behaviour

6- Cooperative social systems approach

Concerned with both Too broad a field for

Interpersonal and group the study. Org:
Behavioral Stru
c Ommon Goal
7- Group behavior approach

Emphasizes behavior Often not integrated with

Of people in groups. Management concept.

Study of agroup groups interacting with each other

8- Interpersonal behavior approach

Focuses on interpersonal Ignores planning, organizing

Behavior, human relations. And controlling.

Focus of study

9- McKinney's 7-5 framework

The seven S’s are (1) strategy The terms used are not
(2) Structure (3) systems (4) style precise and topics are
(5)Staff (6) shared values not discussed in depth.
(7) Skills. System
10- Total quality management approach

Focuses on providing No complete agreement on

Dependable satisfying products total quality management.
And services.