Diana L.

Householder
Watervliet, MI 49098 | dlhouseholder@gmx.com

Summary
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Motivated professional skilled at building strong working relationships with fellow staff, supervisors and community
members. Excellent creative problem solving skills, data entry, communication and able to manage multiple projects
under stringent deadlines. Self-starter, independent worker and thinker accomplished in a organizational teamwork
environment. Enthused to delegate and expand my knowledge in the TSA organization.

Key Skills
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 Exceptional organizational skills

 Exceptional time management
 Creative problem solving
 Dependable, attention to detail and a fast learner
 Ability to work with persons of a diverse background

Accomplishments
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 Promoted from assistant ordinance administrator to ordinance enforcement officer

 Designated as Township Parks Administrator
 Independently created ordinance enforcement operating procedures, standard violation notice and order,
invoices and filing system for the City and Township of Watervliet for all ordinance violation cases.
 Contributing researcher and writer for the first blight elimination crowdfunding campaign in the City of
Watervliet: Patronicity (MEDC) https://www.patronicity.com/project/save_the_sidetrack#!/
 Currently assigned to contribute to writing of the Master Plan of Watervliet Charter Township

Work Experience
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Ordinance Enforcement Officer 05/2014 to present

Watervliet Charter Township Watervliet, Michigan

 Assist Township officials and board members to implement decisions working with a diverse community.
Enforce community ordinances.
 Conduct field investigations; inspect properties for violations; attempt to make contact at the
residence or business in order to resolve violation; issue and post warning notices, notices of
 Maintain accurate documentation and case files on all investigations, inspections, enforcement
actions, and other job related activities including accurate and detailed information regarding code
enforcement activity to substantiate violations; draw diagrams and illustrations and take photographs.
 Perform a variety of field and office work in support of the City and Township's local code enforcement program;
enforce compliance with City/Township regulations and ordinances including those pertaining to zoning, land
use, nuisance housing, building codes, health and safety, blight, Parks and roads.
  Prepare evidence in support of legal actions taken by the City/Township; issue citations, appear in court as
necessary; testify at hearings and in court proceedings as required.
 Prepare a variety of written reports, memos, and correspondence related to enforcement activities.
 Patrol assigned area in Township vehicle to identify and evaluate problem areas and/or ordinance.

Substitute Teacher 09/2012 – 02/2017

Edustaff LLC G rand Rapids, Michigan
 Provide classroom assistance in various classrooms in the Berrien County and Van Buren County School
districts.
 Lead classroom and support, while working close with teachers, administrators, and other team members to
provide educational benefits to students.
 Self-contract work
 Excellent time management skills

Education
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Master of Arts: Organizational Leadership May 2018

Siena Heights University
GPA: GPA:4.0 GPA: 4.0

Bachelor of Arts: Multidisciplinary May 2012

Siena Heights University
GPA: GPA:3.8 GPA: 4.0

Associates Degree: General Studies April 2000

Southwestern Michigan College
GPA: GPA:3.6 GPA: 4.0

Additional Skills
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 Strong communication skills both written and verbal.

 Capable of multi-tasking while still maintaining a professional demeanor. Patient and calm when challenged with
diversity and capable of maintain composure in stressful environment.
 Assist Township officials and board members to implement decisions working with a diverse community.
 Initiated and implemented an effective system for ordinance enforcement and property compliance.
 Great organization skills with a motivation to meet deadlines.
 Reliable and prompt when asked to complete a task.

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