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PEST Analysis
Objectives Setting
Safeguard
Group Member:
Soap is a major consumer market and there is a huge customer demand and
potential market particularly in anti-bacterial segment. The anti-bacterial market
segment has grown year on year by more than 7% due to increased consumer
awareness and education on the benefits of anti-bacterial soaps. As a result, pie is
growing bigger every year.
There are some uncontrollable situational factors that are faced by Procter &
Gamble and Safeguard Soap. We would be analyzing all these factors as follows.
Political Factors:
The political arena has a huge influence upon the regulation of businesses, and the
spending power of consumers and other businesses. As far as political condition of
Pakistan is concerned, Pakistan is faced by extremely variable political situation.
Political stability in this region is very uncertain. Series of bomb blasts has left the
country at a very volatile position in the region. Similarly, government is clueless
about the political scenario in the country and hence the political factors in the
country are not encouraging by any stretch of imagination. Although government
policies about taxes are very clear and to some what extent are efficiently
implemented in case of multinationals. Government policies regarding economy
have been encouraging but due to recession the economic condition of the country
has been badly hit. Constant political instability has affected the company in terms
of building new relations with the government.
Economic Factors:
Economic factors in the country have also not been encouraging in the recent past.
Interest rates on borrowing have gone soaring high in the country. Consequently
the rate of unemployment is also on the rise which adds up to bad economic
condition of the government. Inflation has also increased in the recent past with is
another indicator of bad economic condition in the country. But despite all these
factor safeguard has been doing reasonably well in the country for the past few
years.
Sociocultural Factors:
Pakistan is a conservative country and therefore the mind set of masses is also on
the conservative side. The company has to be very careful in implementation of its
promotional campaigns, since the sociocultural environment of Pakistan is very
conservative and any suggestive usually face lot of negative reactions on part of
consumer. Although the people’s perception about international brands is very
promising, this is a great advantage for Safeguard and Procter & Gamble.
Country’s dominant language is Urdu; therefore Brand’s communication regarding
brand and health awareness has got to be in Urdu. Women are mostly responsible
for doing grocery in this part of the world. Therefore, Safeguard’s target market is
very obvious. Due to low literacy rate, awareness regarding environment and
health is not common among the masses of the country. Therefore, it is important
for Procter & Gamble to first create awareness about health and then cash on it.
Technological Factors:
Increase the antibacterial soap market with a growth of 10% by end 2010 as
compared to 7% last year with increased awareness and education such as
“sehat and safai” program and “global hand washing day” on the benefits of
using antibacterial soaps.
Current market share for safeguard Pakistan is 22% (end 2009) Increase the
market share to 30% by end 2010.
Brand extension with the launch of the 8th variant of safeguard i.e. anti-
perspiring soap for men by end 2010.
Direct competition with Lifebouy which has a market share of 15%. Bring
down their share to 13% by customer interaction and awareness programs.
Current target social class is upper-middle and middle class in urban and sub
urban areas of Pakistan. To attract children of lower middle class to adopt
safeguard as primary soap through school awareness programs.
Focus more on the penetration strategy by increasing the distributers and sub
distributers from 300 to 400 and using PUSH strategy to increase the reach
of products to smaller cities such as Muzzafarabad, Shahdra, Sukker,
Gawadar etc.
Increase the Rural Deployment force by 25% for exploring new markets for
potential market penetration.
Increase the price by 1 Rupee to Rs 39.00 (115 gms) and Rs. 27.00 (70 gms)
before the end of fiscal year July 2010 for cost recovery.
To make safeguard soap a Rs. 3 Billion brand from Rs. 2 Billion brand by
the first quarter of 2011.