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Lorraine Osako

21 Waokele Place, Kula, HI 96732


(808) 276-8668 osakoohanax4@gmail.com
OBJECTIVE:
To obtain a Managerial Internship position to experience hotel management and all the diverse skills
required to meet the needs of the customers and employees.
SUMMARY OF SKILLS:
• Excellent communication skills, both in person and on the phone, enjoys diversity of all people.
• Able to multitask, experienced coordinating various events, meticulous with meeting deadlines.
• Strong IT skills with use of Microsoft Programs: Word, Excel and Power Point.
• Human Resource Skills persistent with enforcing company's policies and rules.

EDUCATION:
Pursuing a Bachelor's Degree in Applied Business and Information Technology
At University of Hawaii Maui College expected graduation - May 2018

PROFESSIONAL HOTEL WORK EXPERIENCE


Banquet Server, Bartender, Lead — Westin Maui Resort and Spa 1999- Present
Bartender POS system— Grand Wailea
Restaurant Server Aloha system— Four Seasons
Hotel Manager, Café Kiowai — Maui Prince Hotel
Provides great service to guests, able to resolve and trouble shoot needs of our customers in a quick and
friendly manner. Hustle to meet the needs of our guests, accurate with placing orders and willing to
have conversations with guests to see if services could be improved, adamant on creating a great
customer service experience for all guests.

ENTREPRENEURAL MANAGEMENT EXPERIENCE


Lead Teacher - Noah's Ark Preschool - Ka' ahumanu Hou School 2015-2016
Taught preschool with 24 students, devised and created the curriculum. Integrated computer-based
learning into the class to simulate real-life experiences and joy for the students. Proficient in Microsoft
Word, Excel, Power Point. Excellent classroom management skills as parents liked the structure.

Owner/Operator- The World is My Classroom- Day Care and Preschool 2012-2015


Met rigorous state and federal laws regarding the care and teaching of children ages 0-12 years. Devised
and implemented plans for curriculum, feeding schedules, and learning through play. Accounting and
auditing skills for recordkeeping gained by University of Hawaii, Maui College.

VOLUNTEER/COMMUNITY SERVICE/CLUBS:
UH Maui College — Student Government President and Phi Theta Kappa, Honor Society President
University of Hawaii Student Caucus Executive Board Member
American Red Cross Trained Volunteer — First Aid/AED/CPR
AWARDS/CERTIFICATE RECEIVED
• Excellent Student Awardee - Selected by instructors in the Business Department.
• Scholarship Awar dee
• Top Sales Awar dee ear ned in multiple positions

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