Intensive Workshop on

Leadership Skills
How to Excel at Leading People

17th APR – The Lalit, Delhi

18th APR – JW Marriott, Mumbai
20th APR – Courtyard by Marriott, Chennai

“Great leaders are no more born than great doctors are born. While people may have natural
tendencies for success, in their personal makeup, they take the training and educatio n that sets
them up and sets them apart. Have you received the training needed to be the best leade r you can
be? Do you feel like a vital member of your management tea m? Assuming the role of leade r does
not prepare us for the challenges of a workforce varied in age, experience, expectations or
willingness.

This programme takes the complexity and confusion out of how to be an effective leade r. Whether
delegates are new to the jo b or well-established, they'll take home dozens of fresh ideas,
imaginative solutions and best practices they can use the very next day. You will increase your skills
and awareness to handle leadership issues ensuring personal and organisational success!

To succeed in your expanding role, you've got to get in tune with the times and keep one step
ahead of the changes. That means continually updating your skills and seeking out all the freshest
ideas, latest strategies and cutting-edge techniques you can get your hands on. That's where this
intensive, hands-on workshop comes in. In just a day, you'll get the most up-to-the-minute
information and techniques available on how to manage change, motivate, discipline, delegate,
inspire, and problem solve – all the critical skills you need to succeed as a leade r.”

Who should attend?

Managers or leaders with limited training/experience in leading people; each participant should
have now, or should soon expect to have, direct leadership responsibility.

People at upper management levels within their organisation whose role involves decision making
and the communication of their decisions with impact and influence to all levels of the organisation
including customers or suppliers

Course Objectives: On completion you should be able to:

 Make the transition into the role of effective leade r
 Effectively handle friends, older workers, new hires and other early problems.
 Have a deeper understanding of motivating people, and how to gain commitment.
 Be able to choose the most effective and appropriate leadership style.

Course Content:
This course is designed to help you move through the most basic of leadership problems and give
you new and innovative ideas on how to get the most out of your people. The programme delegate
numbers are deliberately set to allow you to work together with your peers in a friendly and
personal atmosphere to learn about and from each other.
Module I:
1. Introduction
2. Defining the Problem
3. The difference between leadership and management
4. Communicating to clarify the situations

Module II:
5. Leadership assessment
6. Communication with colleagues – barriers to the process
7. Building relationships and trust

Module III:
8. Behavioural styles and communication
9. Key characteristics of the styles
10. Assertive behaviour and communication

Module IV:
11. Listening and questioning
12. Critical tools and steps to listening
13. Types of listening

Module V:
14. Elements of a winning tea m
15. Difference between workgroups and teams
16. Benefits of teams

Module VI:
17. How leading a tea m is different from leading individuals
18. Managing the exceptions
19. Giving proper feedback
20. Utilising the ‘Platinum’ rule

Module VII:
21. How to have influence with others especially in delegation
22. Effectively handling performance problems
23. Understanding the performance continuum

Methodology:
The following techniques will be used:
Instructor led facilitation, Partner exercises, Syndicate exercises, Small group discussion,
Brainstorming – leading to . . . , Large group discussion, Activity participation, Assessment tools,
Questions and answers, Visual aids, Workbooks
 Organisational Benefits:
This course will enabl e delegates to develop appropriate and practical skills, which will quickly
increase their confidence, assurance, authenticity and effectiveness when communicating with
others. It will develop the communication skills people already have and the things they already do
well, rather than focusing on what's wrong or what needs to be fixed.

The focus will be on making life easier for you by enhancing what's already there. In other words,
you don't have to learn a whole bunch of radically new things. Delegates will learn and reinforce
their knowledge and tools to improve clarity and acceptance of interaction to begin improving the
communication atmosphere and culture within their organisation to the mutual benefit of all
concerned.

Timings: 9:30 am - 5:30 pm , Registration begins at 9:00 am

How to Register:
 Fees: Rs. 8,950/- + 18% Goods and Service tax per person.
 Please write to- manu.khanna@princetonacademy.co.in/Call -9899329369

 Mention the name of participant, company, contact details.

 Fees includes lunch, tea, course material etc.

PrincetonAcademy-Leaders in Executive Educatio n

ISO 9001:2008 Certified Institute

502 Shalimar Morya Park, Andheri Link Road, Andheri West, Mumbai- 400053.

GSTIN – 27AAECP5617M1Z1