FÓRMULAS TEORIA DE COLAS

M/M/1 COLA INFINITA

𝝀 𝝆 𝝀 𝝀
𝝆= 𝑳= = 𝑾𝒒 =
𝝁 𝟏−𝝆 𝝁−𝝀 𝝁(𝝁 − 𝝀)

𝑶𝒄𝒊𝒐𝒔𝒊𝒅𝒂𝒅 = 𝟏 −  𝑳 = 𝑳𝒒 + 𝑳𝒔 𝑾 = 𝑾𝒒 + 𝑾𝒔 = 𝑾𝒒 +
𝟏


𝑷(𝑾𝒒 > 𝑡) = 𝝆𝒆−𝝁(𝟏−𝝆)𝒕

𝝀 𝟐
𝝀 𝝀
𝑷𝟎 = (𝟏 − 𝝆) = 𝟏 − 𝑳𝒒 = 𝑷(𝑾𝒒 > 𝑡) = 𝒆−(𝝁−𝝀)𝒕
𝝁 𝝁(𝝁 − 𝝀) 𝝁

𝑷𝒏 = (𝟏 − 𝝆)𝝆𝒏 = 𝝆𝒏 𝑷𝟎 𝟏 𝟏 𝑷(𝑾 > 𝑡) = 𝒆−𝝁(𝟏−𝝆)𝒕

𝑾= =
𝝁(𝟏 − 𝝆) 𝝁 − 𝝀

M/M/S (M/M/b) COLA INFINITA

𝝀
𝟏 𝝀 𝒏 − 𝝀 𝒃 𝝀 𝒃
𝑷𝒏 = 𝒏! (𝝁) 𝑷𝟎 donde 𝑷𝟎 = 𝒆 𝝁 𝑷𝟎 ( ) 𝝆 𝝀𝝁( ) 𝑷𝟎
𝝁 𝝁
𝑳𝒒 = = (𝒃−𝟏)!(𝒃𝝁−𝝀)𝟐 =𝝀𝑾𝒒
(Canales infinitos y cola infinita) 𝒃!(𝟏−𝝆)𝟐

𝝀 𝒃
𝟏 𝝀 𝒏 𝑳𝒒 𝝁 ( ) 𝑷𝟎
𝑷𝒏 = ( ) 𝑷𝟎 para 0≤n≤b 𝝁
𝒏! 𝝁 𝑾𝒒 = =
𝝀 (𝒃 − 𝟏)! (𝒃𝝁 − 𝝀)𝟐
𝝀 𝒃
𝝀 𝒏 𝟏 𝝁 ( ) 𝑷𝟎 𝟏
𝑷𝒏 =
𝟏
( ) 𝑷𝟎 para n≥b 𝝁
𝒃𝒏−𝒃 𝒃! 𝝁 𝑾 = 𝑾𝒒 + = 𝟐
+
𝝁 (𝒃 − 𝟏)! (𝒃𝝁 − 𝝀) 𝝁
𝟏
𝑷𝟎 =
𝝀 𝒃 𝝀 𝒃
(𝝁) 𝝁 ( ) 𝑷𝟎 𝟏
𝒃−𝟏
𝟏 𝝀 𝒏 𝝁
∑ [(𝒏!) (𝝁) ] + ( ) 𝑳 = 𝝀𝑾 = 𝝀 𝟐
+
𝝀 (𝒃 − 𝟏)! (𝒃𝝁 − 𝝀) 𝝁
𝒏=𝟎 𝒃! (𝟏 − )
𝒃𝝁 [ ]

𝟏 𝝀 𝝀 𝒃 𝝀
𝑳 = 𝝀 [𝑾𝒒 + ] = 𝑳𝒒 + 𝑷𝟎 ( ) 𝟏−𝒆−𝝁𝒕(𝒃−𝟏− 𝝁)
𝝁 𝝁 𝝁
−𝝁𝒕 𝟏+ ( )
𝒃!(𝟏−𝝆) 𝝀
𝒃−𝟏−
𝝁
𝑷 (𝑾 > 𝑡 ) = 𝒆 [ ]

𝑷𝟎 𝝀 𝒃 −𝒃𝝁𝒕(𝟏−𝒃𝝁
𝝀
)
𝝀
𝑷(𝑾𝒒 > 𝑡) = ( ) 𝒆 𝝆=
𝝀 𝒃𝝁
𝒃! (𝟏 − ) 𝝁
𝒃𝝁
𝑶𝒄𝒊𝒐𝒔𝒊𝒅𝒂𝒅 = 𝟏 − 

𝑳 = 𝑳𝒒 + 𝑳𝒔
𝟏
𝑾 = 𝑾𝒒 + 𝑾𝒔 = 𝑾𝒒 +


 Las fórmulas anteriores también se aplican para FALLO DE MÁQUINA cola infinita para b=1 y múltiples canales (b)

UES/FIA/EII/IOP215/2018 Página 1/3

 M/M/1 COLA FINITA
𝝀
𝝆=𝝁
𝑳𝒒 = 𝑳 − (𝟏 − 𝑷𝟎 )
𝝀
𝑬𝒇𝒊𝒄𝒊𝒆𝒏𝒄𝒊𝒂 = ( 𝝀) =
𝝁 𝑳 = 𝑳𝒒 + 𝑳𝒔
𝑶𝒄𝒊𝒐𝒔𝒊𝒅𝒂𝒅 = 𝟏 − ( 𝝀)
𝝀 = 𝝀(𝟏 − 𝑷𝑴 )
𝝀𝑷 = 𝝀 𝑷𝑴

𝟏−𝝆
𝑷𝒏 = (𝟏−𝝆𝑴+𝟏) 𝝆𝒏 para n= 0,1,2,…,M
𝑳
𝑾=
𝑷 (𝒏  𝑴) = 𝟎 𝝀

𝑳𝒒
𝑷𝒏 (𝝆 = 𝝀) , 𝑳(𝝆 = 𝝀) 𝑾𝒒 =
𝝁 𝝁 𝝀

𝟏
𝑾 = 𝑾𝒒 + 𝑾𝒔 = 𝑾𝒒 +
𝝆 (𝑴 + 𝟏)𝝆 𝑴+𝟏 
𝑳= −
𝟏−𝝆 𝟏 − 𝝆𝑴+𝟏

M/M/S (M/M/b) COLA FINITA

𝟏 𝑳
𝑷𝟎 = 𝒏 𝒃
𝑾=
𝝀 𝝀 𝝀
(𝝁) (𝝁) 𝝀 𝒏−𝒃
𝟏 + ∑𝒃𝒏=𝟏 + ∑𝑴 ( ) 𝑳𝒒
𝒏! 𝒃! 𝒏=𝒃+𝟏 𝒃𝝁
𝑾𝒒 =
[ ] 𝝀
𝒃
𝝀
𝑷𝟎 (𝝁) 𝝆
𝑳𝒒 = [𝟏 − 𝝆𝑴−𝒃 − (𝑴 − 𝒃)𝝆𝑴−𝒃 (𝟏 − 𝝆)] 𝝀 = 𝝀(𝟏 − 𝑷𝑴 )
𝒃! (𝟏 − 𝝆)𝟐 𝝀 𝑷 = 𝝀 𝑷𝑴

𝑳𝒒 𝝀
(𝝆 = )
𝒃𝝁

𝒃−𝟏
𝒃−𝟏 𝝀
𝝆=
𝑳=∑ 𝒏𝑷𝒏 + 𝑳𝒒 + 𝒃 (𝟏 − ∑ 𝑷𝒏 ) 𝒃𝝁
𝒏=𝟎
𝒏=𝟎 𝝀
𝑬𝒇𝒊𝒄𝒊𝒆𝒏𝒄𝒊𝒂 = ( 𝝀) =
𝒃𝝁
𝑶𝒄𝒊𝒐𝒔𝒊𝒅𝒂𝒅 = 𝟏 − ( 𝝀)

𝝀 𝒏 𝑳 = 𝑳𝒒 + 𝑳𝒔
(𝝁) 𝑷𝟎
𝒑𝒂𝒓𝒂 𝒏 = 𝟏, 𝟐, 𝟑, … , 𝒃 𝒏≤𝒃
𝑷𝒏 𝒏! 𝟏
𝝀 𝒏 𝑾 = 𝑾𝒒 + 𝑾𝒔 = 𝑾𝒒 +
(𝝁) 𝑷𝟎 
𝒑𝒂𝒓𝒂 𝒏 = 𝒃, 𝒃 + 𝟏, … , 𝑴 𝒃 ≤ 𝒏 ≤ 𝑴
𝒃! 𝒃𝒏−𝒃
{ 𝟎 𝒑𝒂𝒓𝒂 𝒏 > 𝑀

UES/FIA/EII/IOP215/2018 Página 2/3

 FALLO DE MÁQUINA S=1 (b=1) (COLA FINITA)

𝟏 𝑳 = 𝑳𝒒 + 𝟏 − 𝑷𝟎
𝑷𝟎 = 𝝁
𝑴! 𝝀 𝒏 𝑳 = 𝑴 − 𝝀 (𝟏 − 𝑷𝟎 )
∑𝑴
𝒏=𝟎 (𝑴 − 𝒏)! 𝝁) ]
[ (

𝑳 = 𝑳𝒒 + 𝑳𝒔
𝝀 𝒏
𝑴!( ) 𝑷𝟎
𝝁
𝑷𝒏 = (𝑴−𝒏)!
para n= 1,2,3,…,M 𝝀 = 𝝀(𝑴 − 𝑳)
𝝀
𝑬𝒇𝒊𝒄𝒊𝒆𝒏𝒄𝒊𝒂 = ( 𝝀) =
𝝁
𝑶𝒄𝒊𝒐𝒔𝒊𝒅𝒂𝒅 = 𝟏 − ( 𝝀)

𝑳
𝑴 𝑾=
𝝀
𝑳𝒒 = ∑(𝒏 − 𝟏)𝑷𝒏
𝒏=𝟏 𝑳𝒒
𝑾𝒒 =
𝝀

𝟏
𝑾 = 𝑾𝒒 + 𝑾𝒔 = 𝑾𝒒 +


FALLO DE MÁQUINA S>1 (b>1) (COLA FINITA)

𝟏 𝑴
𝑷𝟎 = 𝒏 𝒏
𝑴! 𝝀 𝑴! 𝝀 𝑳𝒒 = ∑(𝒏 − 𝒃)𝑷𝒏
[∑𝒃−𝟏
𝒏=𝟎 ( ) + ∑𝑴
𝒏=𝒃 (𝑴 − 𝒏)! 𝒃! 𝒃𝒏−𝒃 (𝝁) ]
(𝑴 − 𝒏)! 𝒏! 𝝁 𝒏=𝒃

𝒃−𝟏 𝒃−𝟏 𝝀 = 𝝀(𝑴 − 𝑳)

𝑳 = ∑ 𝒏𝑷𝒏 + 𝑳𝒒 + 𝒃 (𝟏 − ∑ 𝑷𝒏 )
𝝀
𝒏=𝟎 𝒏=𝟎 𝑬𝒇𝒊𝒄𝒊𝒆𝒏𝒄𝒊𝒂 = ( 𝝀) =
𝒃𝝁
𝑶𝒄𝒊𝒐𝒔𝒊𝒅𝒂𝒅 = 𝟏 − ( 𝝀)
𝑳 = 𝑳𝒒 + 𝑳𝒔

𝑴! 𝝀 𝒏
(𝝁) 𝑷𝟎 𝑳
(𝑴 − 𝒏)! 𝒏! 𝒑𝒂𝒓𝒂 𝟎≤𝒏≤𝒃 𝑾=
𝝀
𝑷𝒏 𝑴! 𝝀 𝒏
( ) 𝑷𝟎
(𝑴 − 𝒏)! 𝒃! 𝒃𝒏−𝒃 𝝁 𝒑𝒂𝒓𝒂 𝒃 ≤ 𝒏 ≤ 𝑴 𝑳𝒒
𝑾𝒒 =
𝝀
{𝟎 𝒑𝒂𝒓𝒂 𝒏 > 𝑀
𝟏
𝑾 = 𝑾𝒒 + 𝑾𝒔 = 𝑾𝒒 +


UES/FIA/EII/IOP215/2018 Página 3/3