Risk Minimization is the process of doing everything possible to reduce

the probability and/or impact of a risk towards zero.

Animals in cafes can also provide comfort to visitors who are dealing with

emotional stress or just need a mood boost, a rabbit cafe owner told CNN. While

companion animals have been identified as a direct source of companionship

and support to their owners, their role as a catalyst for friendship formation or

social support networks among humans has received little attention.

However, pet café may post risks in different aspects in the place. Here

are some risks and how to mitigate the dangers it carries.

Possible Risks:

1. Welfare of the dogs

2. Dog behavior
3. Maintenance of the café
4. Food safety for the pets and pet owners
5. Reputation of the café
6. Safety of pet owners
7. Aesthetics
8.

Risk Action Plan

 Fun and safe atmosphere
 Routine check ups to ensure
they are in good health
Welfare of the dogs
 Water dispensers for the dogs to
be hydrated
 Hire professional groomer
 Cleaning/Sanitizing everything
thrice a day before and after
operating hours
Maintenance
 Air purifier for the comfort of pet
owners; for filtering of
unpleasant odors
 Food preparation for pet owners
Food Safety must be located far from pet
park
 Ensure customer satisfaction by
letting them answer feedback
Reputation of the café
forms on how to improve their
service
 All pets must be checked by the
in-house veterinarian to
Safety of pet owners
safeguard possible health risks
brought by the animals.
  Variations of food is served
every week
Declining interest of customers
 A pet show is organized every
other month.
 Limited amount of guests in the
pet zone
Aesthetics
 Pet and owners rules are
imposed.
 Customers have a photo
opportunity with their pets and
No publicity with other customers. This is to
be posted on the café’s social
media accounts.