John

Smith IT Professional with over 10 years of experience specializing in IT department management for
international logistics companies. I can implement effective IT strategies at local and global
IT Project Manager levels. My greatest strength is business awareness, which enables me to permanently
streamline infrastructure and applications.

Personal Info
Experience
Phone
774-987-4008 2012-12 - IT Project Manager
present Software House / San Antonio, TX, USA
E-mail
Management:
j.smith@uptowork.com
• Responsible for creating, improving, and developing IT project strategies.
WWW
• Manage project teams and contractors.
uptowork.com/mycv/johnsmith
• Plan and monitor IT budgets.
LinkedIn Key IT Project Management:
linkedin.com/johnutw • Initiate and manage projects that provide new solutions and improvements.
• Supervise timely accomplishment of project objectives.
Languages • Manage key project risks and change.
• Ensure the highest quality of the implemented projects.
English
• Manage communication between project stakeholders.
• Cross trained more than 30 employees in two months.
Native
Key Achievements:
Spanish I managed a key project involving SAP system implementation for the region.
My commitment resulted in the successful migration of 5 new countries to the
Intermediate global IT infrastructure.
I reduced the costs of IT infrastructure maintenance by 5% in 2015.
Key skills
2005-11 - Support Consultant
Project Management 2012-11 XYZ Logistics / San Antonio, TX, USA
Team Management • Managed IT infrastructure.
• Prepared infrastructure performance analyses.
Budget Management
• Managed projects and support related to SAP modules.
Change Management • Recommended optimization measures.
Lean Management • Implemented systems (ERP, WMS, CRM, ECM).
• Streamlined logistics and administration operations.
Technical skills • Diagnosed problems with hardware and operating systems.
• Maintained the user database interface.
MS Windows Server 2003/2008

Linux/Unix Education
LAN, WAN, WLAN, SD-WAN
2002-09 - Management and Information Systems / Texas A&M
Active Directory 2005-06
University / MBA
Cisco Routers
1997-09 - Computer Science and Databases / Texas A&M University /
SAP
2001-05
Bachelor of Science

Courses
2014-05 ITIL Foundation v2

2013-12 ITIL Foundation v3

2011-07 LEAN IT Foundation

2006-06 PRINCE2® Foundation

Interests
Coach a Little League Baseball team for local children (+5 years).

Enjoy water sports and fixing up vintage cars.