Amanda N.

Hopper
200A Nellies Corner Road ▪ Rising Sun, MD 21911 ▪ Phone: 410-920-1870
▪Email: anhenning8@gmail.com

Summary of Qualifications
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• Directly supervised the activities of four students with special needs at Cecil County
School of Technology
• Strong team player with the confidence and skill to work completely unsupervised
• Professional and personable with great listening and speaking skills
• Excellent time management skills and ability to prioritize
• Exceptional analytical problem solving ability and creative thinking
• Proficient in Microsoft Suite: Word, Excel, Access, PowerPoint, and Publisher

Professional Experience
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Customer Service
• Assisted customers with purchases, special orders, and returns
• Resolved conflicts with customers
• Maintained a personal relationship with residents to develop a sense of community

Programming and Special Projects

• Facilitated residential education by planning and implementing hall programs

• Collaborated with Human Services Living Learning Community (LLC) programs
• Promoted the interaction and construction of social networks between community and
residents
• Communicated, corresponded, and collaborated with on and off-campus offices such as
counseling, student activities, campus security, Planned Parenthood, and maintenance,
etc.
• Facilitated social and active programs using a student development programming model,
creating a positive and welcoming community for students
o Scheduled programs, selected participants, developed program content
o Drafted program handouts, participant guidelines, presenter guidelines
o Coordinated physical logistics and staffing
▪ Acted as a liaison between University and students, enforcing University
policies
Problem Solving
• Generated open communication by mediating roommate conflicts
• Promoted a respectful academic environment by addressing policy violations
• Documented policy violations to be reviewed by the judicial system of the university

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 Amanda N. Hopper
200A Nellies Corner Road ▪ Rising Sun, MD 21911 ▪ Phone: 410-920-1870
▪Email: anhenning8@gmail.com

Financial Management and Control

• Budgeted and allocated money usage for residence hall events

Clerical and Administrative Support

• Maintained a database of 50 students
• Performed multiple clerical duties including maintenance of paper and electronic files
and data entry
• Procured supplies needed for programs and building décor while maintaining budget
restrictions

Additional Experience
• Assists as directed by certified staff in the effort to successfully maintain students with
special needs in an inclusive environment
• Works with individual students and small groups to help reinforce classroom material
• Demonstrates ethical behavior and confidentiality of information about students in school
environment and community

Employment History
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Lead Sales Manager Retailing Enterprises Christiana, DE Dec 2017- Present

Paraprofessional Cecil County Public Schools Elkton, MD Mar 2016-Nov 2016

Sales Associate Family Christian Glasgow, DE 2015-Nov 2016

Resident Assistant State of Maryland Salisbury, MD 2014-2015

Salisbury University

Skating Carhop Sonic Drive-In Elkton, MD 2010-2014

Education and Training

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Human Services Department of Social Elkton, MD Jan 2018- May 2018
Intern Services

Master’s Program Administration of Wilmington University Aug 2015-May 2018

Human Services

Bachelor’s of Arts Psychology Salisbury University Aug 2011-May 2015

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