Amit Kumar Gupta

Phone: +91-9993184468
Certification ID: S0009508568 E-mail: amit25feb.gupta@gmail.com

STATEMENT

A Marketing Professional with strong knowledge of business process in Industrial Marketing and SAP.

SUMMARY

 Dynamic and result oriented individual with experience in Retail, Telecom and service industries and
experienced as SAP Consultant.
 Possess strong technical acumen and hands on experience on MS Excel, MS Word, and MS Power
Point.
 Completed Certification course in “SAP – Sales & Distribution Module” on 2013 From SAP INDIA
PVT. LTD.

PROFESSIONAL EXPERIENCE

Tata consultancy services

Sept 2015 – Till date

Project - Siemens Healthcare (Support project)

Module and role - SAP SD Consultant
Role and Responsibility
 Defect Analysis.
 Part of transition process of sales side in Siemens healthcare.
 Have actively attended Knowledge sharing session and prepare DOUs for SAP SD.
 Provided training to team for third party scenario and consignment sale.
 Knowledge sharing session provided to team on determination rule for SD.
 Presented playback session for SAP SD to client and got appreciation,
 Independently handle incident related to order to cash cycle.
 Achieving time frame during Regression testing and integration testing.
 Analysed and solved critical and high priority issues.
 Working on SD Supports including Work Request (Change request).
 Working on many testing tool like fast forward, HP ALM etc.
 Working on CR/WR starting from defect analysis to move to production.

Project - Siemens Energy (FMP2) (Enhancement project)

Module and role - SAP SD, I T Analyst
Role and Responsibility
 Part of Regression testing and integration testing.
 Defect Analysis.
 Performance analysis of eFMT tool.
 Training on fast forward tool (SAP certified tool).
 Achieving time frame during Regression testing and integration testing.
 Analysed critical and high priority issues during testing and logged defects.
 100% Attendance in KT session and have actively attended Knowledge sharing session.
Prem Prakash Tubes Ltd.
Jan 2013 – Sept 2015
Project 2 - Support project
Module and role - SAP SD consultant
Role and Responsibility
 Handling Incidents/Tickets for SD Related Issues.
 Analysing the errors, searching for causes of errors, provided correct solutions and suggested for
preventive actions to avoid recurrence.
 Attend the issues or in support language tickets and communicating with the users.
 Interacting with end-user and taking there inputs for any new requirement
 Achieving the SLA’s(Service Level Agreements)
 Should take care of High, Medium and Low Priority tickets without complaints
 Configuring Third party sale process, Cash sale, Rush order, Consignment sale

Organization - Prem Prakash Tubes Ltd.

Project 1. - Implementation project
Client - Navneet Tubes Pvt. Ltd. Indore,
Module and role - SAP SD consultant
Role and Responsibility
 Interaction with clients to ascertain the requirements to carry out analysis and design and to meet the end
user requirements.
 Thorough understanding of SAP SD & MM module configuration, support & maintenance functions as
well as the integration with FI.
 Ability to create informative documentation for all configuration completed and end user documentation
on how to perform daily and periodic routine functions and required maintenance items.
 Documented critical changes and performed System checks & trained SAP users on new system
functionalities.
 Performed integration testing for SD.
 Demonstrated good interpersonal, communication, team building, issue resolution, project coordination
& leadership skills.

Organization - Pratham Human Solution Pvt. Ltd.

Project 1. - Support project
Client - Saras Milk Industries, Indore,
Module and role - I T Analyst
Duration - June 2011 to Dec 2012.
Role and Responsibility

 Attend the issues or in support language tickets

 Interacting with end-user and taking there inputs for any new requirement
 Should take care of High, Medium and Low Priority tickets without complaints
 Assigning of new sales office.

Kamal Eternity Pvt. Ltd, Indore

May 2010 to May 2011.
Regional Sales Manager.
Role and Responsibility
 Implementation of sales strategy
 Coordinating with Organized Trade activities
 Implementation of Total Channel Offering
 Develops internal networks, creates dialogue and shares information with colleagues
 Engaging with partners w. r. t implementation and execution of sales strategies or plans
 Managing sales activities with Organized Trade channel.
Reliance media Works Ltd. (Big cinemas)
Asst. Manager (Cinema Operations)
(May 2009 to April 2010).
Responsibility:
 To bring optimum operational efficiency.
 To ensure appropriate staffing and productivity.
 Putting performance on paper for analysing and future reference.
 Compliance to Govt. regulations
 Availability of products at all times for smooth operations and avoid Losses through Expiries.
 Smooth shift and aces on their places.

Lal Mahal Retail Ltd. (365 days)

Store Manager
April 08 to May 09, New Delhi.
Responsibility:
 Working as Store Manager & report to Manager-Operations.
 Worked with Store Opening Team also.
 Handling a team of 50 staff members including 6 Supervisors& 4 Store Incharge.
 Co-Ordinate with all Merchandisers for Stock availability in my stores.
 Maintaining a good environment for customers & employees in stores.
 Evaluate MIS reports, plans for increase sale, footfall, average bill value& Target Sheet with comparison
of previous months etc.

ACADEMIC QUALIFICATION
 M.B.A. (Marketing & HR) from Om Kothari institute of Management, Kota, Rajasthan in 2008.
 Bachelor of Science (MATHS) from Rajasthan Technical University Kota, Rajasthan in 2006.
 Higher Secondary from Shiv Jyoti Senior Secondary School, Kota, Rajasthan in 2003.
 High School from Govt. Senior Secondary School in 2001.

PERSONNEL PROFILE
Linguistic Proficiency : English, Hindi
Date of Birth : 25 Feb. 1985.
Passport : Valid

DECLARATION

I hereby declare that the information and facts furnished above by me is true to the best of my knowledge.

Place Amit Kumar Gupta