C ENTER FOR

QUALITY

Lean Six Sigma

Quality Systems (ISO/TS/AS)
Lean Programs
Kepner-Tregoe
Statistical Tools
Productivity Improvement
ASQ Certifications

2010 - 2011
Columbia, South Carolina
 Services provided by the Center for Quality

Lots of Options to Meet Your Specific Needs

Join other financial, healthcare, service and manufacturing organizations of all sizes that are cutting costs, improving productivity and
increasing profits by utilizing the Center for Quality’s nationally recognized training and consulting services.

The following services are offered to clients:

• Open Enrollment Training
The Center for Quality’s open enrollment training consists of more than 35 unique Quality and Productivity Improvement
courses held multiple times throughout the year. All classes are held in Columbia, SC, at Midlands Technical College’s new
state-of-the-art Northeast Campus. Open enrollment classes offer organizations a cost-effective solution to train small numbers
of employees.
• On-Site Training
MTC’s Center for Quality personnel will travel to your facility or a location of your choice to provide any of the training courses.
This option allows for highly cost-effective training while avoiding employee travel time (to MTC) and travel costs. The Center
for Quality continuously works with organizations to meet training scheduling needs and to customize the training material.
• Facilitation and Consulting Services
MTC’s experienced industry consultants provide facilitation and consulting services to improve companies’ and organizations’
productivity and quality. The college’s industry experts will travel to your location or provide remote assistance, whichever best
meets your needs. MTC consultants assist organizations in all areas of Quality and Productivity Improvement.

Take a look at how other organizations are utilizing

MTC’s services to remain competitive in today's marketplace.

Manufacturing companies including automotive,

aerospace, furniture, chemicals, alternative energy,
food, electronics, semiconductor and many
others have seen:
• Improvements in defect and scrap rates
• Reduced work-in-process and finished goods inventories
• Reduction in customer complaints
• Improved supplier quality
• More robust product development
• Faster customer service response time

Service companies including staffing, consulting,

cellular communications, insurance, health care,
realty, the military and many others have seen:

• Improvements in cycle times

• Increased customer satisfaction
• Increased customer service closure rates
• Streamlined internal communications
• Improved compensation systems
• Reduced staff turnover

Center for Quality Contacts

John Leighty, Program Director Phone: (803) 691-3911 Email: leightyj@midlandstech.edu
Linda Stuart, Administrative Assistant Phone: (803) 691-3883 Email: stuartl@midlandstech.edu
 Table of Contents

General Information
Table of Contents ............................................................................................................................................................................................1
Six Sigma and Lean Six Sigma Program Information....................................................................................................................................2
Map, Directions and Lodging..............................................................................................................................................Inside Back Cover
Course Descriptions
Advanced Product Quality Planning (APQP) ................................................................................................................................................3
ASQ Certified Quality Auditor (CQA) Exam Review....................................................................................................................................3
ASQ Certified Quality Engineer (CQE) Exam Review..................................................................................................................................3
ASQ Certified Manager of Quality/Organizational Excellence Exam Review ..............................................................................................3
ASQ Certified Quality Technician (CQT) Exam Review ..............................................................................................................................3
ASQ Certified Six Sigma Black Belt (CSSBB) Exam Review ....................................................................................................................3
Design of Experiments I (DOE I) ..................................................................................................................................................................3
Design of Experiments II (DOE II) ................................................................................................................................................................4
Geometric Dimensioning and Tolerancing (GD&T) ....................................................................................................................................4
Understanding ISO 9001:2008 ......................................................................................................................................................................4
ISO 9001:2008 Internal Auditing ..................................................................................................................................................................4
Understanding ISO/TS 16949:2002 ..............................................................................................................................................................4
ISO/TS 16949:2002 Internal Auditing ..........................................................................................................................................................4
Understanding AS9100 ..................................................................................................................................................................................4
AS9100 Internal Auditing ............................................................................................................................................................................5
Kepner-Tregoe: Analytic Trouble Shooting ..................................................................................................................................................5
Kepner-Tregoe: Problem Solving and Decision Making ..............................................................................................................................5
Measurement System Assessment I (Gage R&R) (MSA I) ..........................................................................................................................5
Measurement System Assessment II (MSA II) ..............................................................................................................................................5
Lean: 5S ..........................................................................................................................................................................................................5
Lean: Principles of Lean Office and Administration ....................................................................................................................................5
Lean: Principles of Lean Manufacturing ......................................................................................................................................................6
Lean: Mistake Proofing ..................................................................................................................................................................................6
Lean: Total Productive Maintenance ..............................................................................................................................................................6
Lean: Set-up Reduction (SMED) ..................................................................................................................................................................6
Lean: Value Stream Mapping..........................................................................................................................................................................6
Lean Certificate Programs ..............................................................................................................................................................................6
Process Failure Mode and Effects Analysis (PFMEA) with Control Plans and Reaction Plans ..................................................................6
Production Part Approval Process (PPAP) ....................................................................................................................................................6
Project Management ......................................................................................................................................................................................7
Short Run SPC ..............................................................................................................................................................................................7
Lean Six Sigma Overview ............................................................................................................................................................................7
Lean Six Sigma Yellow Belt ..........................................................................................................................................................................7
Lean Six Sigma Green Belt Fast-Track ........................................................................................................................................................7
Lean Six Sigma Green Belt for Service Organizations Fast-Track ..............................................................................................................7
Lean Six Sigma Green Belt to Black Belt Fast-Track ..................................................................................................................................8
Lean Six Sigma Black Belt Fast-Track ..........................................................................................................................................................8
Lean Six Sigma Black Belt for Service Organizations Fast-Track ..............................................................................................................8
Statistical Process Control I (SPC I) ..............................................................................................................................................................8
Statistical Process Control II (SPC II) ..........................................................................................................................................................8
Statistical Analysis for Process Improvement (SAPI) ..................................................................................................................................8
Team Problem Solving ..................................................................................................................................................................................8

Substitutions / Cancellations
Substitutions are welcome at any time; simply call ahead to let us know.
Please notify us IN WRITING of cancellations and transfers five business days prior to the start date of the course in order to avoid
a fee of one half the cost of the class. Contact us by email at leightyj@midlandstech.edu or via fax at (803) 732-5255.
If you do not attend the course and do not cancel or transfer prior to the start date, the course fee is nonrefundable.
Please note that it is our policy to hold all courses. However, the Center for Quality reserves the right to cancel or reschedule any course,
if necessary. We will gladly issue course fee refunds if cancellation is necessary, but we cannot be responsible for any airfare penalties or
other travel expenses that may be incurred due to these changes.
For further information on any of our course offerings, please call John Leighty at (803) 691-3911 or email leightyj@midlandstech.edu. 1
 Six Sigma & Lean Six Sigma Programs

Turnkey Six Sigma and Lean Six Sigma Capability

The Center for Quality has the resources to provide your organization with a turnkey Six Sigma or Lean Six Sigma implementation. From
working with the organization’s leadership team to structure the program, through Black Belt and Green Belt training, to training front-line
employees as Yellow Belts, the Center for Quality can provide the full array of training, facilitation and consulting necessary to launch a
successful program.

Specific services offered by the Center for Quality include:

• Six Sigma and Lean Six Sigma Organizational Leadership/Deployment Training (one or two days)
• Six Sigma and Lean Six Sigma Champion Training (two days)
• Six Sigma and Lean Six Sigma Black Belt for Manufacturing or Service (20 days)
• Six Sigma and Lean Six Sigma Green Belt for Manufacturing or Service (10 days)
• Six Sigma and Lean Six Sigma Green Belt to Black Belt (10 days)
• Six Sigma and Lean Six Sigma Yellow Belt Training (two days)
• Program Deployment Consulting Services
• Six Sigma Project Consulting Services
• Customized Training at all Levels

Organizational Leadership/Deployment Training & Consulting

This highly efficient two-day session walks senior managers through the Six Sigma deployment roadmap, laying out a path of activities to ensure
Six Sigma program success. Key focus is on laying the organizational foundation for a successful and sustainable program that delivers bottom
line results. Follow-up consultation assistance is provided as needed.

Champion Training
Champions, those who select projects and provide support to Six Sigma teams, receive the knowledge and skills they need to drive Six Sigma
success. Participants receive an overview of the Six Sigma process as well as an understanding of their roles and responsibilities as Champions
in the Six Sigma program.

Black Belt Fast-Track Training

Black Belts, the leaders of Six Sigma project teams, receive 20 days of training in four, five-day blocks spread over a five-month period. Black
Belt candidates work through an actual Six Sigma project during the training, ensuring the organization receives immediate payback on the
training investment. The Center for Quality provides both training and project consultation to help ensure project success. Successful completion
of the project is required for Black Belt certification. Manufacturing and Service programs are available.

Green Belt Fast-Track Training

Green Belts, who support Black Belt efforts and lead Six Sigma projects, receive 10 days of training in two five-day blocks spread over a
two-month period. Green Belt candidates have the option of selecting an actual Six Sigma project during the training to help ensure rapid
payback on the training investment. If a project is undertaken, the Center for Quality provides project consultation. Manufacturing and Service
programs are available.

Green Belt to Black Belt Fast-Track Training

This course provides trained Green Belts with the tools and techniques they require to move up to Black Belt status. Black Belt candidates work
through an actual Six Sigma project during the training, ensuring the organization receives immediate payback on the additional training
investment. The Center for Quality provides both training and project consultation to help ensure project success. Successful completion of the
project is required for Black Belt Certification. Manufacturing and Service programs are available.

Yellow Belt Training

Yellow Belt training provides an awareness and understanding of how Six Sigma works from an employee perspective. It is ideal for front-line
or shop-floor employees or others who may participate on or interface with Six Sigma teams.

Customized Six Sigma Training at all Levels

Every Six Sigma and Lean Six Sigma program can be customized to meet an organization’s culture, level of proficiency, individual business
needs or industry specific requirements.

Project Facilitation and Consulting Services

Six Sigma Master Black Belts can help an organization by assisting Six Sigma project teams, undertaking advanced analysis or leading specific
process improvement efforts.

2 For further information, call (803) 691-3911 or email leightyj@midlandstech.edu.

Advanced Product Quality Planning (APQP)
Advanced Product Quality Planning (APQP) is a structured process for defining key characteristics important for compliance with customer and
regulatory requirements and for achieving customer satisfaction. APQP promotes the concepts of defect prevention, continual improvement and
being customer focused. Automotive suppliers can comprehensively learn how to implement and achieve effective quality planning based on the
Ford, DaimlerChrysler and General Motors requirements.
Course: CEQAL-500-23P Date: September 22-23, 2010 Price: $625
Course: CEQAL-500-24P Date: February 1-2, 2011 Price: $625

ASQ Certified Quality Auditor (CQA) Exam Review

Develop the knowledge and skills needed to pass the ASQ CQA Exam. A Certified Quality Auditor is a professional who understands the
standards and principles of auditing and the auditing techniques of examining, questioning, evaluating, and reporting to determine a quality
system’s adequacy and deficiencies. The Certified Quality Auditor analyzes all elements of a quality system and judges its degree of adherence
to the criteria of industrial management and quality evaluation and control systems.
Course: CEQAL-589-08P Date: October 30, November 6, 13, 20, 2010 Price: $645

ASQ Certified Quality Engineer (CQE) Exam Review

Develop the knowledge and skills needed to pass the ASQ CQE Exam. A Certified Quality Engineer is a professional who understands the
principles of product and service quality evaluation and control. The body of knowledge and applied technologies include, but are not limited to:
development and operation of quality control systems, application and analysis of testing and inspection procedures, use of metrology and
statistical methods to diagnose and correct improper quality control practices, understanding of human factors and motivation, implementation of
quality cost concepts and techniques, and the knowledge and ability to develop and administer management information systems and to audit
quality systems.
Course: CEQAL-583-08P Date: April 30, May 7, 14, 21, 2011 Price: $695

ASQ Certified Manager of Quality/Organizational Excellence Exam Review

The Certified Manager of Quality/Organizational Excellence (CMQ/OE) is a professional who leads and champions process improvement
initiatives in small businesses or multi-national corporations that can have regional or global focus in a variety of service and industrial settings.
A CMQ/OE facilitates and leads team efforts to establish and monitor customer/supplier relations, supports strategic planning and deployment
initiatives, and helps develop measurement systems to determine organizational improvement.
Course: CEQAL-574-08P Date: August 21, 28, September 11, 18, 2010 Price: $695

ASQ Certified Quality Technician (CQT) Exam Review

Develop the knowledge and skills needed to pass the ASQ CQT Exam. A Certified Quality Technician is a professional who, in support of and
under the direction of quality engineers or supervisors, analyzes and solves quality problems, prepares inspection plans and instructions, selects
sampling plan applications, prepares procedures, trains inspectors, performs audits, analyzes quality costs and other quality data, and applies
fundamental statistical methods for process control.
Course: CEQAL-539-10P Date: April 23, 30, May 7, 14, 2011 Price: $595

ASQ Certified Six Sigma Black Belt Exam Review

Develop the knowledge required to take the ASQ Certified Six Sigma Black Belt Exam. Six Sigma Black Belts are highly sought after
professionals capable of leading improvement activities in all types of organizations. The ASQ Six Sigma Exam Review provides an overview
of the materials that are in the ASQ Six Sigma Black Belt body of knowledge and will be on the ASQ exam. The course prerequisite is that the
participant has been previously trained and certified as a Six Sigma Black Belt.
Course: CEQAL-566-09P Date: February 7-11, 2011 Price: $1495

Design of Experiments I (DOE I)

Designed experiments are an extremely powerful tool used to optimize processes. Learn how to utilize sequential experimentation to make your
processes as efficient as possible. Experimental selection, design, conduct and analysis are covered and reinforced through extensive use of
exercises and an actual DOE workshop. A workshop comprises the last day and a half of the class. Training covers: how designed experiments
work, how designed experiments lead to process improvements, and how to correctly choose an experimental design and plan a designed
experiment. Full factorial and fractional factorial designs will be covered in this course.
Course: CEQAL-520-21P Date: September 28 - October 1, 2010 Price: $925
Course: CEQAL-520-22P Date: May 3-6, 2011 Price: $925

For course outlines and online enrollment: mtccenterforquality.com. To enroll by phone: (803) 732-0432. 3
Design of Experiments II (DOE II)
Enhance your knowledge of DOE and expand your ability to apply it with the advanced set of tools provided in this course. Advanced tools and
methods such as mirror image designs, ANOVA, blocking, mixtures designs, evolutionary operation and response surface methodology are
covered. Exercises and a DOE workshop are used to reinforce the key concepts.
Course: CEQAL-521-15P Date: August 3-6, 2010 Price: $995
Course: CEQAL-521-16P Date: August 9-12, 2011 Price: $995

Geometric Dimensioning and Tolerancing (GD&T)

The course provides a sound fundamental background for the understanding and application of the Geometric Dimensioning and Tolerancing.
The seminar content follows the ASME Y14.5M-1994 standard and also addresses special applications such as the Auto Industry Addendum.
Extensive application of exercises and problem solving results in strong reinforcement of the basic concepts.
Course: CEQAL-501-33P Date: October 28-29, 2010 Price: $625
Course: CEQAL-501-34P Date: March 28-29, 2011 Price: $625

Understanding ISO 9001:2008

Gain the knowledge needed to develop and effectively implement an ISO 9001:2008 Quality Management System (QMS). This two-day seminar
is designed to provide an understanding of the ISO 9001:2008 requirements and the process approach required by the standard. Students will
participate in group exercises and in-depth discussions designed to strengthen their understanding of ISO 9001:2008’s key concepts, their
application and how the requirements impact the day-to-day operations of organizations.
Course: CEQAL-572-05P Date: November 29-30, 2010 Price: $650
Course: CEQAL-572-06P Date: March 1-2, 2011 Price: $650

ISO 9001:2008 Internal Auditing

This two-day, activity-based seminar will provide attendees the skills necessary to audit a quality management system to the requirements of ISO
9001:2008 and to establish an internal audit program. This seminar will teach the attendees how to plan and conduct process-based quality
management system audits and how to document audit results in a concise, effective audit report.
Course: CEQAL-580-19P Date: December 13-14, 2010 Price: $650
Course: CEQAL-580-20P Date: March 21-22, 2011 Price: $650

Understanding ISO/TS 16949:2002

Gain an understanding of the ISO/TS16949 requirements and the process approach required by the standard. The seminar covers the clauses of
ISO/TS 16949:2002 in detail as well as the eight founding quality management system principles. Students will learn by participating in group
exercises and in-depth discussions designed to strengthen their understanding of ISO/TS 16949:2002’s key concepts, their application and how
the requirements impact the day-to-day operations of organizations.
Course: CEQAL-584-14P Date: December 1-2, 2010 Price: $650
Course: CEQAL-584-15P Date: March 3-4, 2011 Price: $650

ISO/TS 16949:2002 Internal Auditing

This five-day, activity-based seminar will provide participants with the skills necessary to audit a quality management system to the requirements
of ISO/TS 16949:2002. The first two days of the course provide participants with the skills necessary to effectively plan and conduct
process-based quality management system audits as well as how to document the results in a concise audit report. The last three days of the
course provide participants with an understanding of the Automotive Core Tools as required by the standard.
Course: CEQAL-633-08P Date: December 13-17, 2010 Price: $1150
Course: CEQAL-633-09P Date: March 21-25, 2011 Price: $1150

Understanding AS9100
The International Aerospace Quality Group (IAQG), established a single common Quality Management System and developed the Aerospace
AS9100 series, AS9100, AS9110, AS9120. Learn the necessary background to develop and implement a quality management system that meets the
requirements of AS9100. This course is tailored to the aerospace industry and discussions of AS9100 Quality management systems-aerospace
requirements.
Course: CEQAL-649-01 Date: August 5, 2010 Price: $350
Course: CEQAL-649-02 Date: March 1, 2011 Price: $350

4 For further information, call (803) 691-3911 or email leightyj@midlandstech.edu.

AS9100 Internal Auditing
Internal Auditing is a value added process if implemented correctly. Learn the necessary background to develop, implement and audit an internal
quality system that meets the requirements of AS9100. This internal auditor course includes workshops tailored to the aerospace industry and
discussions of AS9100 Quality management systems-aerospace requirements. Hands-on workshops reinforce the methods and techniques
discussed.
Course: CEQAL-650-01 Date: September 1-2, 2010 Price: $650
Course: CEQAL-650-02 Date: April 27-28, 2011 Price: $650

Kepner-Tregoe: Analytic Trouble Shooting

Analytic Trouble Shooting’s primary objective is improving operational efficiency. This is accomplished by focusing on two fundamental skill
areas: Find Cause and Take Action. Kepner-Tregoe’s proprietary approach to instructional design combines adult learning principles and years of
experience. The Analytic Trouble Shooting learning design is competency-based, with a variety of case exercises and a significant portion of the
time dedicated to on-job application.
Course: CEQAL-601-17P Date: December 6-9, 2010 Price: $1150
Course: CEQAL-601-18P Date: February 7-10, 2011 Price: $1150

Kepner-Tregoe: Problem Solving & Decision Making

Kepner-Tregoe’s Problem Solving and Decision Making (PSDM) teaches a process to create a logical, consistent approach to nearly any difficult
situation. By using Kepner-Tregoe Problem Solving and Decision Making, people can efficiently organize and analyze vast amounts of
information and take appropriate action. PSDM helps teams tap into the know-how of individuals, develop consensus, gain commitment and
resolve conflicts. This training places everyone on the same wavelength, using a common approach and language, and helps them work towards
the same goal, regardless of background or expertise.
Course: CEQAL-600-14P Date: October 18-20, 2010 Price: $975
Course: CEQAL-600-15P Date: April 18-20, 2011 Price: $975

Measurement System Assessment I (Gage R&R) (MSA I)

Measurement systems are a critical component of any continuous improvement program. Without accurate and precise data, it is difficult or
impossible to efficiently drive quality and productivity improvements. Through this workshop-based seminar, you will gain the knowledge
necessary to conduct basic studies including a gage R&R, a bias study, a linearity study and attribute measurement system assessments.
Course: CEQAL-510-32P Date: October 25-26, 2010 Price: $625
Course: CEQAL-510-33P Date: February 3-4, 2011 Price: $625

Measurement System Assessment II (MSA II)

Non-typical and complex measurement systems require more advanced measurement system techniques. Gain the knowledge necessary
to perform measurement system assessments for non-repeatable tests, destructive testing, nested systems and other advanced or
non-standard situations. Participants also gain enhanced understanding of core measurement assessment tools taught in MSA I.

Course: CEQAL-511-16P Date: July 11-12, 2011 Price: $695

Lean Courses

5S
5S housekeeping is the most basic and fundamental approach to improving workplace performance in all types of business. The 5S system is
designed to improve workplace organization and standardization. This workshop offers an opportunity to experience firsthand how the 5S System
reduces waste in a simulated production facility. Training classes scheduled for groups of eight or more students. For scheduling or further
details, please call (803) 691-3911.

Principles of Lean Office and Administration

Lean Office helps companies with any type of administrative function to streamline information flow—the gathering, improving, movement and
storage of information. Just like lean for the factory floor, Lean Office focuses on reducing total cycle time—in this case, the time between orders
being placed and when payments are invoiced. Training classes scheduled for groups of 10 or more students. For scheduling or further
details, please call (803) 691-3911.

For course outlines and online enrollment: mtccenterforquality.com. To enroll by phone: (803) 732-0432. 5
 LEAN Courses

Principles of Lean Manufacturing

A Lean Enterprise produces more with existing resources by eliminating non-value-added activities. Manufacturers are facing increased
worldwide competition and the stakes are high. Lean establishes a systematic approach to eliminating waste and creating flow throughout the
whole company. It also helps you develop and implement a long term-plan to streamline your operations for success. Training classes scheduled
for groups of 15 or more students. For scheduling or further details, please call (803) 691-3911.

Mistake Proofing
Mistake proofing (also called error proofing or poke yoke) is a highly efficient and cost-effective method for preventing defects. Learn the
different mistake-proofing methods and see examples of mistake proofing in real world environments. The focus of this seminar is to find
technical, not behavioral, solutions for process problems. In addition to the traditional manufacturing application, transactional, safety and
environmental examples are also covered.
Course: CEQAL-536-14 Date: September 17, 2010 Price: $325
Course: CEQAL-536-15 Date: March 18, 2011 Price: $325

Total Productive Maintenance

Total Productive Maintenance (TPM) is a process to maximize the productivity of your equipment for its entire life. TPM fosters an environment
where improvement efforts in safety, quality, delivery, cost and creativity are encouraged through the participation of all employees. The goal of
TPM is to maximize your Overall Equipment Effectiveness (OEE) and to reduce equipment downtime to zero while improving quality and
capacity. Training classes scheduled for groups of four or more students. For scheduling or further details, please call (803) 691-3911.

Set-up Reduction (SMED)

Set-up Reduction builds on the principles of the Single Minute Exchange of Dies (SMED) system, developed by Shigeo Shingo, to dramatically
reduce or eliminate changeover time. The four-step Changeover Improvement Process is used to help companies design no or low-cost solutions
to reduce changeover time. Companies that use SMED tools to ensure changeovers are quick and relatively simple are typically much more
agile; they can quickly change production operations to satisfy changing customer requirements. Training classes scheduled for groups of six
or more students. For scheduling or further details, please call (803) 691-3911.

Value Stream Mapping

Value Stream Mapping (VSM) is a tool used to create a material and information flow map of a product or process. This powerful tool allows
companies to map the flow of products and information from order to cash as well as throughout the supply chain. Based on the company’s value
stream map, work processes can be streamlined, thereby cutting lead times and reducing operating costs. Training classes scheduled for groups
of four or more students. For scheduling or further details, please call (803) 691-3911.

Lean Certificate Programs

The Center for Quality offers customized Lean Certificate Programs for companies. Lean Certificate Programs are tailored to individual company
needs to ensure the Lean tools and techniques that are most applicable to the business will be taught and mastered. These programs combine
classroom training with hands-on application of tools within the company to develop lean leaders and continuous improvement managers.
Training classes scheduled for groups of four or more students. For scheduling or further details, please call (803) 691-3911.

Process Failure Mode and Effects Analysis (PFMEA) with Control Plans and Reaction Plans
Process Failure Mode and Effects Analysis (PFMEA) is a proactive and systematic approach that identifies potential failure modes in a process.
PFMEA enables organizations to evaluate and prioritize risks and then take targeted action to reduce risk. This practical tool leads to proactively
addressing potential quality, cost, safety and delivery concerns. This workshop-intensive seminar addresses each step of the PFMEA process and
allows participants to work in a team environment during the construction of a PFMEA.
Course: CEQAL-503-28P Date: September 13-14, 2010 Price: $625
Course: CEQAL-503-29P Date: January 20-21, 2011 Price: $625

Production Part Approval Process (PPAP)

Production Part Approval Process (PPAP) is a requirement of the ISO/TS 16949 quality standard and it incorporates many Advanced Product
Quality Planning (APQP) activities. An effective PPAP can increase efficiency, help reduce the cost of poor quality, and promote an effective
customer/supplier partnership. PPAP approval by the customer is also required to supply products to automotive customers. Learn the steps
necessary to develop and produce a PPAP package that meets the requirements of Chrysler, Ford and GM.
Course: CEQAL-512-24 Date: September 24, 2010 Price: $325
Course: CEQAL-512-25 Date: January 31, 2011 Price: $325

6 For further information, call (803) 691-3911 or email leightyj@midlandstech.edu.

Project Management
Learn the tools required to more effectively and efficiently manage project schedules, costs, resources, risks and other key aspects of project
success. Microsoft Project is used throughout the seminar to demonstrate how project management software can be used to further improve
project management efficiency.
Course: CEQAL-549-23P Date: September 15-16, 2010 Price: $695
Course: CEQAL-549-24P Date: January 18-19, 2011 Price: $695

Short Run SPC

Organizations that produce a wide variety of products or services are challenged in applying classical SPC tools to their processes. This seminar
provides highly effective SPC tools that provide process improvement tools for “short run” or “batch” environments. Coding of data,
standardized charting and capability assessments for processes with multiple products/batches/services are covered.
Course: CEQAL-529-14P Date: August 16-17, 2010 Price: $625
Course: CEQAL-529-15P Date: July, 13-14, 2011 Price: $625

Lean Six Sigma Overview

This seminar provides a general overview of both the structure of Lean Six Sigma programs and the structure of the Six Sigma project
methodology. The seminar illustrates how Lean Six Sigma drives organizational improvements and how the Lean Six Sigma DMAIC
methodology is employed by Six Sigma Black Belts and Green Belts to eliminate waste and improve processes. Participants learn the key issues
that drive program and project success. Both manufacturing and transactional case studies are used to demonstrate effective Six Sigma project
methodology.
Course: CEQAL-647-01P Date: September 9-10, 2010 Price: $625
Course: CEQAL-647-02P Date: January 6-7, 2011 Price: $625

Lean Six Sigma Yellow Belt

This workshop intensive seminar demonstrates how the Lean Six Sigma DMAIC process works and how it yields process improvements.
Participants first receive a conceptual overview of Lean Six Sigma. The majority of the course is then spent in a series of workshops that
illustrate key tools and methods used in Lean Six Sigma projects to eliminate waste and improve processes.
Course: CEQAL-648-01P Date: November 22-23, 2010 Price: $625
Course: CEQAL-648-02P Date: April 28-29, 2011 Price: $625

Lean Six Sigma Green Belt Fast-Track

Gain the knowledge to lead Lean Six Sigma teams through this intensive 10-day course. Focus is on providing a comprehensive understanding of
how to use the Lean Six Sigma DMAIC project methodology to eliminate waste and implement data driven process improvements. Concepts are
emphasized by the extensive use of workshops and exercises. Upon successful completion participants will be able to support Black Belts on
project teams or lead Six Sigma projects that do not require Black-Belt level tools. Green Belts have the option of undertaking a Six Sigma
Project as part of their course work. ExcelTM and MinitabTM are used to facilitate statistical analyses.
Course: CEQAL-642-01P Date: October 4-8; November 8-12, 2010 Price: $3995
Course: CEQAL-642-02P Date: January 10-14; February 14-18, 2011 Price: $3995
Class Times: Monday – 11:30 (lunch); class 12-5; Tuesday, Wednesday, Thursday 7:30 – 4:30; Friday 7:30 – 3:30

Lean Six Sigma Green Belt for Service Organizations Fast-Track

Gain the knowledge to lead Lean Six Sigma teams through this intensive 10-day course. Focus is on providing a comprehensive understanding of
how to use the Lean Six Sigma DMAIC project methodology to eliminate waste and implement data driven process improvements. The
statistical tools and examples used have been tailored specifically to service-based organizations. Concepts are emphasized by the extensive use
of workshops and exercises. Upon successful completion participants will be able to support Black Belts on project teams or lead Six Sigma
projects that do not require Black-Belt level tools. Green Belts have the option of undertaking a Six Sigma Project as part of their course work.
ExcelTM and MinitabTM are used to facilitate statistical analyses.

Course: CEQAL-643-01P Date: October 4-8; November 8-12, 2010 Price: $3995
Course: CEQAL-643-02P Date: January 10-14; February 14-18, 2011 Price: $3995
Class Times: Monday – 11:30 (lunch); class 12-5; Tuesday, Wednesday, Thursday 7:30 – 4:30; Friday 7:30 – 3:30

For course outlines and online enrollment: mtccenterforquality.com. To enroll by phone: (803) 732-0432. 7
Lean Six Sigma Green Belt to Black Belt Fast-Track
Learn the additional tools and methods used by Six Sigma Black Belts to successfully tackle large, complex projects. The course material is
designed specifically to build upon the MTC Six Sigma Green Belt Fast Track materials to ensure a highly effective learning process. The key
focus is on providing certified Green Belts with more advanced tools to be used as part of the Six Sigma DMAIC process. Participants are
required to select and complete a project to receive Black Belt certification. This course is applicable to both manufacturing and service
organizations. ExcelTM and MinitabTM are used to facilitate statistical analyses.
Course: CEQAL-646-01P Date: April 4-5; May 16-20, 2011 Price: $3995
Class Times: Monday – 11:30 (lunch); class 12-5; Tuesday, Wednesday, Thursday 7:30 – 4:30; Friday 7:30 – 3:30

Lean Six Sigma Black Belt Fast-Track

Gain the knowledge to effectively lead Lean Six Sigma projects within your organization and serve as a key driver of organizational
improvement. In addition to a firm grounding in organizational implementation and project selection, participants receive a comprehensive
education in each phase of the DMAIC methodology and the tools used in each of the phases. Participants are required to select and complete a
project to receive Black Belt certification. ExcelTM and MinitabTM are used to facilitate statistical analyses.
Course: CEQAL-644-01P Date: Oct. 11-15; Nov. 15-19; Dec. 13-17, 2010; Jan. 24-28, 2011 Price: $7995
Course: CEQAL-644-02P Date: Mar. 7-11; Apr. 11-15; May 23-27; Jun. 27-Jul. 1, 2011 Price: $7995
Class Times: Monday – 11:30 (lunch); class 12-5; Tuesday, Wednesday, Thursday 7:30 – 4:30; Friday 7:30 – 3:30

Lean Six Sigma Black Belt for Service Organizations Fast-Track

Gain the knowledge to effectively lead Six Sigma projects within your organization and serve as a key driver of organizational improvement. In
addition to a firm grounding in organizational implementation and project selection, participants receive a comprehensive education in each
phase of the DMAIC methodology and the tools used in each of the phases. The course materials and examples are geared specifically for service
organizations. Upon completion, participants will have the tools to eliminate waste and use data to drive process improvements. Participants are
required to select and complete a project to receive Black Belt certification. ExcelTM and MinitabTM are used to facilitate statistical analyses.
Course: CEQAL-645-01P Date: Oct. 11-15; Nov. 15-19; Dec. 13-17, 2010; Jan. 24-28, 2011 Price: $7995
Course: CEQAL-645-02P Date: Mar. 7-11; Apr. 11-15; May 23-27; Jun. 27-Jul. 1, 2011 Price: $7995
Class Times: Monday – 11:30 (lunch); class 12-5; Tuesday, Wednesday, Thursday 7:30 – 4:30; Friday 7:30 – 3:30

Statistical Process Control I (SPC I)

SPC is a key tool for process variation reduction and improvement. This seminar provides extensive knowledge of core SPC tools including
variables and attribute-data control charts, process capability and rational sampling. Extensive use of examples and exercises allows participants
to actually construct numerous control charts and calculate capabilities from actual process data.
Course: CEQAL-515-28P Date: November 2-5, 2010 Price: $925
Course: CEQAL-515-29P Date: February 22-25, 2011 Price: $925

Statistical Process Control II (SPC II)

This seminar provides participants with an advanced knowledge of statistical process control techniques. Building upon the knowledge gained in
SPC I, attendees gain an enhanced understanding of uncertainty, sample-size selection and probabilities underlying control chart signals. In
addition, more sophisticated charting tools permitting charting of data collected at multiple locations, non-normal data and trending data as well
as other special use charts such as CUSUM and EQMA charts are covered.
Course: CEQAL-516-16P Date: June 14-17, 2011 Price: $995

Statistical Analysis for Process Improvement (SAPI)

Participants will gain an understanding in the use of statistical tools utilized by process-improvement experts to drive enhancements in quality
and productivity. Some of the tools covered include confidence intervals, t-tests, the F-test, the Z-test for proportion, ANOVA, correlation and
linear regression. Microsoft Excel™ and/or Minitab™ are used to aid in improving the speed and efficiency of analyses. Examples and
workshops are used throughout the course.
Course: CEQAL-518-25P Date: December 7-10, 2010 Price: $995
Course: CEQAL-518-26P Date: May 9-12, 2011 Price: $995
Team Problem Solving
Team Problem Solving (TPS) is a fact-based technique used to identify root causes of problems. Gain the knowledge and skills to implement
high-impact, efficient team problem solving. Learn each step of the problem-solving process, from defining the problem through verification of
solution effectiveness. You will be assembled into teams and sequentially work through a case study requiring the use of the TPS framework and
multiple team problem solving skills.
Course: CEQAL-517-59P Date: October 21-22, 2010 Price: $625
Course: CEQAL-517-60P Date: April 26-27, 2011 Price: $625

8 For further information, call (803) 691-3911 or email leightyj@midlandstech.edu.

 Traveling to Columbia

Hotel Information (All hotels listed are within 10 minutes of the campus)
Courtyard by Marriott Northeast Holiday Inn Express
111 Gateway Corporate Blvd. 120 Creech Rd.
Columbia, SC 29203 Blythewood, SC 29016
I-77 at Farrow Road (Exit 19) I-77 at Blythewood Road (Exit 27)
Corporate rate: $99.00 Corporate rate: $74.95*
Phone: (803) 736-3600 Phone: (803) 691-3050
Fax: (803) 736-3675 Fax: (803) 333-9683
Website: courtyard.com Website: hiexpress.com
*Rate includes a continental breakfast.
Residence Inn by Marriott
2320 LeGrand Rd. Holiday Inn Hotel & Suites
Columbia, SC 29223 8105 Two Notch Rd.
I-77 at Farrow Road (Exit 19) Columbia, SC 29223
Corporate rate: $119.00 (Studio suite)* Corporate rate: $89.00
Phone: (803) 736-3600 Phone: (803) 736-5600
Fax: (803) 736-3675 Fax: (803) 736-1241
Website: marriott.com Website: holidayinn.com
*Rate includes a hot breakfast, light dinner &
beverage of your choice.

All Center for Quality courses are held at the

Midlands Technical College Northeast Campus
in Columbia, South Carolina.
 C ENTER FOR Non-Profit Org.

QUALITYat Midlands Technical College

US Postage

PAID
Columbia, SC
Permit No. 970
Northeast Campus
PO Box 2408
Columbia, SC 29202

Organizations make commitments to Quality – not because good things

aren’t happening – but because they want to make good things happen
regularly, consistently and predictably at every level of the organization.

Quality professionals from Fortune 500 companies to small manufacturers have looked to
The Center for Quality at Midlands Technical College for comprehensive quality training.

The Center for Quality can work with you to meet your unique needs, whether you’re a manufacturing
company with hundreds of people to train at one site or a Quality professional who wants to brush
up on a specific quality topic. To find out more about MTC’s programs and how they can help you
and your organization, contact John Leighty at (803) 691-3991 or leightyj@midlandstech.edu.

Register for a course with The Center for Quality at Midlands Technical College and learn the tools you will
need to meet your customer’s demands and to decrease the billions of dollars that are lost annually
by companies due to quality and process problems.

Please forward to your CEO, Plant

Manager and/or Quality Department.