Questionnaire Survey Form

Please answer honestly the corresponding questions and check your answer for the parts 2 and
3.

A. For HERT commuters

Part 1. Respondent’s profile
NAME (OPTIONAL):
AGE: SEX: OCCUPATION:
EDUCATIONAL ATTAINMENT:
Part 2. The objective of this section is to know the satisfaction of commuters on the usage of
HERT in General Santos City compared to other modes of public transportation.
Aspect of Service Very Dissatisfied Neutral Satisfied Very
Dissatisfied Satisfied
Personal security during the trip
The ease of getting on/off the
vehicle
The transportation being easy to
get to
Comfort of the inside
temperature
Comfort of the seats
The helpfulness of the
driver/staff
The attitude of the driver/staff
The travel time
Having enough seats available
The capacity of seats
Information about service delays
or disruptions
Part 3. The objective of this section is to know the evaluation of commuters on the usage of
HERT in General Santos City
Strongly Disagree Uncertain Agree Strongly
Disagree Agree
I agree that using Hybrid Electric
Road Train can’t affect the livelihood
of other public utility drivers
I agree that using Hybrid Electronic
Road Train can lessen mass transport
problems
I support the use of Hybrid Electric
Road Train as a public transportation
 Questionnaire Survey Form

Please answer honestly the corresponding questions and check your answer for the parts 2 and
3.
B. For other public commuters
Part 1. Respondent’s profile
NAME (OPTIONAL):
AGE: SEX: OCCUPATION:
EDUCATIONAL ATTAINMENT:
PUBLIC TRANSPORTATION COMMONLY USED:
Part 2. The objective of this section is to know the satisfaction of commuters on the usage of
public transportation they commonly used in General Santos City compared to HERT.
Aspect of Service Very Dissatisfied Neutral Satisfied Very
Dissatisfied Satisfied
Personal security during the trip
The ease of getting on/off the
vehicle
The transportation being easy to
get to
Comfort of the inside
temperature
Comfort of the seats
The helpfulness of the
driver/staff
The attitude of the driver/staff
The travel time
Having enough seats available
The capacity of seats
Information about service delays
or disruptions
Part 3. The objective of this section is to know the evaluation of commuters on the usage of
HERT in General Santos City.
Strongly Disagree Uncertain Agree Strongly
Disagree Agree
I am aware of the existence of Hybrid
Electric Road Train
I agree that using Hybrid Electric
Road Train can’t affect the livelihood
of other public motorists
I agree that using Hybrid Electronic
Road Train can lessen mass transport
problems
I support the use of Hybrid Electric
Road Train as a public transportation
 Questionnaire Survey Form

Please answer honestly the corresponding questions and check your answer for the parts 2.
C. For Public Utility Drivers
Part 1. Respondent’s profile
NAME (OPTIONAL):
AGE: SEX: Mode of Public Transportation Used:
EDUCATIONAL ATTAINMENT:
Part 2. The objective of this section is to know the evaluation of public utility drivers on the
usage of HERT in General Santos City.

Strongly Disagree Uncertain Agree Strongly

Disagree Agree
I am aware of the existence of Hybrid
Electric Road Train
I agree that using Hybrid Electric
Road Train can’t affect the livelihood
of other public utility drivers
I agree that using Hybrid Electronic
Road Train can lessen mass transport
problems
I support the use of Hybrid Electric
Road Train as a public transportation