GWENDOLYN STARNES

954 Poplar Lane, Pisgah Forest, NC 28768 • H: (828) 884-8574 • C: (828) 577-1918
firefliesandfrogs@gmail.com • starnesstudent.weebly.com

PROFESSIONAL SUMMARY
Talented Teacher with an exceptional ability to establish cooperative, professional relationships with parents,
staff and administration. Clear communicator who prioritizes students' success, as well as their holistic
development.

SKILLS
 Kind and empathetic educator  Individualized support
 Self-motivated  Group instruction
 Purposeful and creative lesson planning  Fast learner

EDUCATION
Bachelor of Science: Secondary Education with Emphasis in Mathematics 2018
Grand Canyon University - Maintained President's List entire time attended.

Associate of Science: Emphasis in Science 2013

Asheville-Buncombe Technical College - Graduated with honors. Honor's society, Phi Theta Kappa.

WORK HISTORY
Assistant Manager - O P Taylor's - Brevard, NC 08/2013 - 10/2016
 Interacted with customers as they entered the store to determine what their needs were.
 Generated repeat business through exceptional customer service.
 Immediately addressed problems with customers to promote quick and successful resolution.
 Handled scheduling duties to ensure that the store was properly staffed at all times.
 Trained and developed new associates on POS system and key sales tactics.
 Instructed staff on appropriately handling difficult and complicated sales.

Senior Teller - PNC Bank - Asheville, NC 04/2012 - 08/2012

 Trained and helped transition the bank from RBC Bank to PNC Bank.

Senior Teller - RBC Bank - Asheville, NC 04/2009 - 04/2012

 Performed general teller duties, including handling the drive thru line, handling cash, balancing cash
drawers, performing loan payments, issuing cashier's checks and money orders, checking account
information and handling the indoor line.
 Answered phone and email inquiries on banking products.
 Managed and maintained the ATM's daily reset, including collecting checks, assessing for tampering, and
replacing cash values.
 Received district recognition for exceptional work.
 Met or exceeded quarterly sales goals.