Burton Snowboards Speeds Ahead With Nimble Business Processe

1. Analyze Burton using the value chain and competitive forces models.

The value chain use by Burton is implemented and currently maintains SAP enterprise software, an
Oracle database, a SUSE Linux enterprise server, and commodity hardware. Before making this upgrades,
Burton’s information systems were a hodgepodge of inconsistently had to implemented and
underutilized software. The company had to manually allocate product to customers and orders.

Burton explores basic functionalities of SAP enterprise resource planning (ERP) software and resolve IT
problems without adding new layers of complexity to its IT infrastructure, and the company gained
proficiency with SAP enterprise software in the process. Burton aims for standard, traditional versions of
software whenever possible, realizing that with more bells and whistles comes increased maintenance
costs and steeper leaning curves to understanding the software.

The competitive forces models used by Burton is substitute service, supplies and customers. Before that,
Burton had to manually allocate product to customers and orders. Now, Burton substitutes it by using
SAP that can improve communication between warehouses and supply chain efficiency. Both suppliers
and customers could easily determine the up-to-date information which items were in stock at which
warehouse.

2. Why are the business processes described in this case such an important source of competitive
advantage for Burton?

SAP analysts helped Burton identify the top five transactions that were the most critical to its business
operations and that needed optimization from a systems standpoint. Burton could identify unnecessarily
complicated processes, backlogs, and design gaps in the flow of its business processes. Moreover, a
management dashboard developed with the help of SAP shows how smoothly a critical process is
running at certain point in time. Information from the dashboard helps Burton’s key users discover
inconsistencies, gaps, or other areas that they should be monitoring more closely.

3. Explain exactly how these process improvements enhance Burton’s operational performance and
decision making.
These process improvements enhance Burton’s operational performance and decision making during
what Burton calls its “reorder” season. Burton’s dealers place orders to stock their stores well before
winter sets in. As consumers start buying the merchandise, the dealers reorder with Burton to replenish
their stock or to buy new products. Thus, they are able to see more timely product availability data, and
receive orders more rapidly now.

Burton Snowboards Mempercepat Maju dengan Procter Bisnis yang lincah

1. Analisis Burton dengan menggunakan model rantai nilai dan daya saing.

Rantai nilai yang digunakan oleh Burton diimplementasikan dan saat ini mengelola perangkat lunak SAP
enterprise, database Oracle, server perusahaan SUSE Linux, dan perangkat keras komoditas. Sebelum
melakukan upgrade ini, sistem informasi Burton adalah gado-gado yang tidak konsisten yang harus
diimplementasikan dan perangkat lunak yang kurang dimanfaatkan. Perusahaan harus mengalokasikan
produk secara manual kepada pelanggan dan pesanan.

Burton mengeksplorasi fungsionalitas dasar perangkat lunak perencanaan sumber daya perusahaan SAP
(ERP) dan menyelesaikan masalah TI tanpa menambahkan lapisan kompleksitas baru ke infrastruktur TI-
nya, dan perusahaan memperoleh kemahiran dengan perangkat lunak SAP enterprise dalam prosesnya.
Burton bertujuan untuk versi perangkat lunak standar dan tradisional bila memungkinkan, menyadari
bahwa dengan lebih banyak bel dan peluit datang peningkatan biaya perawatan dan kurva miring yang
curam untuk memahami perangkat lunak.

Model kekuatan kompetitif yang digunakan oleh Burton adalah layanan pengganti, persediaan dan
pelanggan. Sebelum itu, Burton harus mengalokasikan produk secara manual kepada pelanggan dan
pesanan. Kini, Burton menggantinya dengan menggunakan SAP yang dapat memperbaiki komunikasi
antara gudang dan efisiensi rantai pasokan. Baik pemasok dan pelanggan dapat dengan mudah
menentukan informasi terkini yang itemnya ada di gudang.

2. Mengapa proses bisnis yang dijelaskan dalam kasus ini merupakan sumber keunggulan kompetitif
Burton yang penting?

Analis SAP membantu Burton mengidentifikasi lima transaksi teratas yang paling penting untuk operasi
bisnisnya dan memerlukan optimasi dari sudut pandang sistem. Burton dapat mengidentifikasi proses
yang rumit, backlog, dan kesenjangan desain yang tidak perlu dalam arus proses bisnisnya. Selain itu,
sebuah manajemen dashboard yang dikembangkan dengan bantuan SAP menunjukkan betapa lancar
proses kritis berjalan pada titik waktu tertentu. Informasi dari dasbor membantu pengguna kunci Burton
menemukan ketidakkonsistenan, kesenjangan, atau bidang lain yang harus mereka amati lebih dekat.

3. Jelaskan dengan tepat bagaimana peningkatan proses ini meningkatkan kinerja operasional dan
pengambilan keputusan Burton.

Perbaikan proses ini meningkatkan kinerja operasional Burton dan pengambilan keputusan selama apa
yang disebut Burton sebagai "reorder" season-nya. Dealer Burton memesan barang ke toko mereka
sebelum musim dingin terbenam. Saat konsumen mulai membeli barang dagangan, para pedagang
menyusun ulang dengan Burton untuk mengisi kembali stok mereka atau untuk membeli produk baru.
Dengan demikian, mereka dapat melihat data ketersediaan produk yang lebih tepat waktu, dan
menerima pesanan lebih cepat sekarang.

What Does IT Take To Go Mobile

Q1: What management, organization, and technology issues need to be addresses when building mobile
applications?

Management Issues

Mobile strategy in selecting mobile devices, operating system, applications.

Mobile platform, operating system and applications which suitable with capability and business needs.

The skill and capability of users by conducting training and so on.

Resarch and studying customers mobile behaviour

How they use their mobile devices while shopping and researching brands

What information do they wanat about the brand, product features, product reviews, or retail store
locations.

Q1: What management, organization, and technology issues need to be addresses when building mobile
applications?

Organization Issues
Change of business objective and business process

The firm needs to change their business objective and business process.

It’s important to understand how, why and where customers use mobile devices and how these mobile
experience change business interactions with customers.

Change of employees working culture

By changing business objective and new business process, that will be created a new culture in the
organization.

The organization needs to organize and manage employees needs to accept the new culture.

Q1: What management, organization, and technology issues need to be addresses when building mobile
applications?

Technology Issues

Choose devices and applications to fulfil customers needs.

The customer wants to look at a product on their mobile device and see the same information on that
devices as that person would obtain in the store, plus some additional information such as consumer
reviews.

Ability to streamline processes and be more portable and enhanced capabilities such as touch interfaces,
location and mapping features, alerts, texting, cameras, and video functionality

Design need to be proper in order to meet efficient processes and successfully deliver the benefit.

Q2: How does user requirement definition for mobile applications differ from that in traditional systems
analysis?

Requirements analysis, also called requirements engineering, is the process of determining user
expectations for a new or modified product.

Requirements and mobile experts said there are three critical issues that are unique to mobile apps and
should be addressed in the requirements phase:

Choosing a platform

Security

usability
Choosing a platform

When defining mobile app requirements, teams first need to determine which hardware and operating
system the application will run on.

This is not applicable for developing enterprise desktop applications. If the organization uses Windows
desktop, the application is built to run on Windows.

For more applications; many organizations allow employees to access corporate from their own mobile
devices.

Security

Security requirements for mobile apps are not the same as those for enterprise apps. That’s because
people are regularly taking sensitive data outside the corporation. Not only are they exchanging data on
insecure networks, the devices themselves tend to be insecured and tend to get lost.

A number of requirements must address how data will be protected. E.g: how customer ensure that
data remains secured on a device that the organization does not their own? How do the customers
maintain visibility of corporate data without visibility of personal data?

Usability

Regardless your requirements must strike a balance between protecting data and maintaining user-
friendliness. The application developer must make sure that security requirements aren’t making the
user experience awful.

It could even spell success or failure of an app. The user experience will be mirrored by the rating of the
app in the app store, and negative ratings can be the source of significant sales losses.

Q3: Describe the business processes changed by USA A’s mobile applications were deployed

The business processes after the applications were deployed would be much easier than before as
follows:

Auto Insurance app (accident, report and claims app)

Able to send geographic information system (GIS) data to a towing service and display nearby car rental
location

Banking application

Customer can capture an image of a cheque and submit to the bank then money is instantly deposited
to accounts

Eliminate labour and processing expenses and time to mail the cheque

Display features
Displays loan and credit card balances, shopping services, homeowners and auto insurance policy
information, Home Circle and Auto Circle buying services, retirement products and informations, ATM
and Taxi locators

Communication features

Lest users see what others are posting about USAA on Twitter, Facebook, and YouTube

Apa yang Dibutuhkan TI untuk Go Mobile?

Q1: Masalah manajemen, organisasi, dan teknologi apa yang harus ditangani saat membangun aplikasi
seluler?

Masalah Manajemen

Strategi mobile dalam memilih perangkat mobile, sistem operasi, aplikasi.

Platform mobile, sistem operasi dan aplikasi yang sesuai dengan kemampuan dan kebutuhan bisnis.

Keterampilan dan kemampuan pengguna dengan melakukan pelatihan dan sebagainya.

Resarch dan mempelajari perilaku pelanggan seluler

Bagaimana mereka menggunakan perangkat mobile mereka saat berbelanja dan meneliti merek

Informasi apa yang mereka dapatkan tentang merek, fitur produk, ulasan produk, atau lokasi toko ritel.

Q1: Masalah manajemen, organisasi, dan teknologi apa yang harus ditangani saat membangun aplikasi
seluler?

Masalah Organisasi

Perubahan tujuan bisnis dan proses bisnis

Perusahaan perlu mengubah tujuan bisnis dan proses bisnis mereka.

Penting untuk memahami bagaimana, mengapa dan di mana pelanggan menggunakan perangkat seluler
dan bagaimana pengalaman seluler ini mengubah interaksi bisnis dengan pelanggan.

Perubahan budaya kerja karyawan

Dengan mengubah tujuan bisnis dan proses bisnis baru, maka akan tercipta budaya baru dalam
organisasi.

Organisasi perlu mengatur dan mengatur kebutuhan karyawan untuk menerima budaya baru.
Q1: Masalah manajemen, organisasi, dan teknologi apa yang harus ditangani saat membangun aplikasi
seluler?

Isu Teknologi

Pilihlah perangkat dan aplikasi untuk memenuhi kebutuhan pelanggan.

Pelanggan ingin melihat produk di perangkat mobile mereka dan melihat informasi yang sama tentang
perangkat tersebut seperti yang akan didapat orang di toko, ditambah beberapa informasi tambahan
seperti ulasan konsumen.

Kemampuan untuk memperlancar proses dan menjadi lebih portabel dan kemampuan yang
disempurnakan seperti antarmuka sentuh, fitur lokasi dan pemetaan, peringatan, SMS, kamera, dan
fungsi video.

Desain harus tepat agar bisa memenuhi proses yang efisien dan berhasil memberikan keuntungan.

Q2: Bagaimana definisi kebutuhan pengguna untuk aplikasi seluler berbeda dari analisis sistem
tradisional?

Analisis kebutuhan, juga disebut persyaratan teknik, adalah proses penentuan harapan pengguna untuk
produk baru atau yang dimodifikasi.

Persyaratan dan pakar mobile mengatakan ada tiga isu penting yang unik untuk aplikasi mobile dan
harus ditangani dalam tahap persyaratan:

Memilih platform

Keamanan

kegunaan

Memilih platform

Saat menentukan persyaratan aplikasi seluler, tim pertama-tama harus menentukan perangkat keras
dan sistem operasi yang akan dijalankan aplikasi.

Ini tidak berlaku untuk pengembangan aplikasi desktop perusahaan. Jika organisasi menggunakan
desktop Windows, aplikasi ini dibangun untuk berjalan di Windows.

Untuk aplikasi lebih; banyak organisasi mengizinkan karyawan mengakses perusahaan dari perangkat
seluler mereka sendiri.

Keamanan
Persyaratan keamanan untuk aplikasi seluler tidak sama dengan aplikasi enterprise. Itu karena orang
secara teratur mengambil data sensitif di luar perusahaan. Mereka tidak hanya bertukar data tentang
jaringan yang tidak aman, perangkat itu sendiri cenderung tidak aman dan cenderung tersesat.

Sejumlah persyaratan harus memperhatikan bagaimana data akan terlindungi. Misalnya: bagaimana
pelanggan memastikan bahwa data tetap diamankan pada perangkat yang organisasi bukan milik
mereka sendiri? Bagaimana pelanggan mempertahankan visibilitas data perusahaan tanpa melihat data
pribadi?

Kegunaan

Apapun persyaratan Anda harus menghasilkan keseimbangan antara melindungi data dan menjaga
keramahan pengguna. Pengembang aplikasi harus memastikan bahwa persyaratan keamanan tidak
membuat pengguna merasa tidak enak.

Bahkan bisa mengeja kesuksesan atau kegagalan sebuah aplikasi. Pengalaman pengguna akan
dicerminkan oleh rating aplikasi di app store, dan peringkat negatif bisa menjadi sumber kerugian
penjualan yang signifikan.

Q3: Jelaskan proses bisnis yang diubah oleh aplikasi mobile USA A yang dikerahkan

Proses bisnis setelah aplikasi dikerahkan akan jauh lebih mudah dari sebelumnya sebagai berikut:

Apl Auto Insurance (aplikasi kecelakaan, laporan, dan klaim)

Mampu mengirim data sistem informasi geografis (SIG) ke layanan penarik dan menampilkan lokasi
penyewaan mobil terdekat

Aplikasi perbankan

Pelanggan bisa mengambil gambar cek dan menyerahkannya ke bank lalu uang langsung disetorkan ke
rekening

Hilangkan biaya tenaga kerja dan pemrosesan dan waktu untuk mengirimkan cek

Fitur tampilan

Menampilkan saldo pinjaman dan kartu kredit, layanan belanja, informasi pemilik rumah dan informasi
asuransi mobil, layanan pembelian dan penggantian Rumah Lingkaran dan Auto Circle, produk dan
informasi pensiun, ATM dan pencari taksi

Fitur komunikasi

Agar pengguna melihat apa yang diposkan orang lain tentang USAA di Twitter, Facebook, dan YouTube
Honam Petrochemical's Quest for Better Management Reports

INTRODUCTION

Honam Petrochemial Corporation (HPC) is located in Seoul, South Korea.

HPC manufactures and sells petrochemical products, including synthetic resins; syntethic industrial
materials, including ethylene glycol and ethylene oxide.

HPC has about 1700 employees and in 2001 revenues closed to USD 7.3 billion and aiming at USD 10
billion by expanding to overseas market.

HPC needs more reliable reports to measure management performance in order to increase sales and
reduce costs.

Executives of HPC do not want different interpretation of report from each department head.

HPC executives wanted enterprise-wide data that could be accessed and shared easily across various
business units and functions to support the company’s expansion geographically.

HPC executives selected SAP Business Objects Dashboards and SAP Object Web Intelligence.

Information Systems team focused to get types of reports required by HPC executives (Fact Finding).

HPC’s System went live in January 2011, and executives started immediately accessing reports and
dashboards on a daily, weekly, and monthly basis.

Systems reduces the time required to collect, process and track the data, executive decision making
takes place more rapidly.

HPC’s information systems are now ready for global information-sharing as the company expands.

Question 1:

List and describe the information requirements of HPC’s new management system. What problems was
the new system designed to solve?

New systems designed to provide a better reporting system. Existing reports are based on individual
managers.

Requires a better decision support system. HPC's executives prefer to work with updated data (old
system provides last quarter's record) and system assist in makin decision.

Executives prefer accessed to data via the web and their mobile devices.
Question 2:

To what extent were “people” problems affecting management decision making at HPC? What were
some of the management, organization, and technology issues that had to be addressed by the new
system? How did the system’s designers make the system more “people-friendly”?

Information System's designers discussed about the system requirements in details with executives to
find out and study what is the requirement needed.

It is very crucial to develop a system that fulfill user's requirements so the system is useful.

Individual managers make their own report format and content to make it look good.

Management of HPC needs to ensure data are all up to date and can be accessed by authorized different
departments.

New system should have the technology to empower users to access their data easily and shared.

To make the system more friendly, user interface should be carefully designed and simple so user can
find it easy to access.

Help menu can be easily accessed and after users choose help, system should guide users in solving their
problems.

Question 3:

What role did end users play in developing HPC’s new systems? How did the project team make sure
users were involved? What would have happened to the project if they had not done this?

End users are responsible to assist system analyst in fact finding and system requirements.

Project team needs to ensure end users are involved by using fact findings techniques such as interview,
questionnaires.

Requirements of end users are very crucial in determining the usefulness of a newly developed system.

If users are not involved in fact finding progress, or users requirements are not fulfilled, the system will
not function as per required and it will end up fail.

Question 4:

What other steps did HPC take to make sure the systems was successful?
HPC management requires bench-marking with other companies in the industry in designing and
implementing a new system.

Question 5:

What types of system-building methods and tools did HPC use for building its system?

System developer user SAP BusinessObject Dashboard - powerful, personalized dashboards based on
SAP's BusinessObjects business intelligence platform. Business Objects software tools can be used for
performance management, planning, reporting, query and analysis and enterprise information
management, and provide self-services access to data from databases and Excel spread-sheets.

SAP business objects web intelligence is an ad hoc query, reporting and analysis tools that is used to
create queries or use existing reports, format retrieved information, and perform analysis to understand
trends and root causes.

Question 6:

What were the benefits of the new system? How did it change the way Honam ran its business? How
Successful was this system solution?

Executives can access to latest data via the web and their mobile devices.

They are not limited sanitized, staled data in an outdated presentation format.

All managers discussions and decisions are based on latest, timely, consisten and accurate information.

Effectively reduce time needed to extract important data, and executive decision making can take place
faster.

Information systems are readily shared globally.

Honam Petrochemical's Quest for Better Management Reports

HPC manufactures and sells petrochemical products, including synthetic resins; syntethic industrial
materials, including ethylene glycol and ethylene oxide.

HPC has about 1700 employees and in 2001 revenues closed to USD 7.3 billion and aiming at USD 10
billion by expanding to overseas market. HPC needs more reliable reports to measure management
performance in order to increase sales and reduce costs. Executives of HPC do not want different
interpretation of report from each department head. HPC executives wanted enterprise-wide data that
could be accessed and shared easily across various business units and functions to support the
company’s expansion geographically. HPC executives selected SAP Business Objects Dashboards and SAP
Object Web Intelligence. Information Systems team focused to get types of reports required by HPC
executives (Fact Finding).

HPC’s System went live in January 2011, and executives started immediately accessing reports and
dashboards on a daily, weekly, and monthly basis.Systems reduces the time required to collect, process
and track the data, executive decision making takes place more rapidly. HPC’s information systems are
now ready for global information-sharing as the company expands.

Question 1:

List and describe the information requirements of HPC’s new management system. What problems was
the new system designed to solve?

New systems designed to provide a better reporting system. Existing reports are based on individual
managers.

Requires a better decision support system. HPC's executives prefer to work with updated data (old
system provides last quarter's record) and system assist in makin decision.

Executives prefer accessed to data via the web and their mobile devices.

Question 2:

To what extent were “people” problems affecting management decision making at HPC? What were
some of the management, organization, and technology issues that had to be addressed by the new
system? How did the system’s designers make the system more “people-friendly”?

Information System's designers discussed about the system requirements in details with executives to
find out and study what is the requirement needed.

It is very crucial to develop a system that fulfill user's requirements so the system is useful.

Individual managers make their own report format and content to make it look good.

Management of HPC needs to ensure data are all up to date and can be accessed by authorized different
departments.

New system should have the technology to empower users to access their data easily and shared.

To make the system more friendly, user interface should be carefully designed and simple so user can
find it easy to access.

Help menu can be easily accessed and after users choose help, system should guide users in solving their
problems.
Question 3:

What role did end users play in developing HPC’s new systems? How did the project team make sure
users were involved? What would have happened to the project if they had not done this?

End users are responsible to assist system analyst in fact finding and system requirements.

Project team needs to ensure end users are involved by using fact findings techniques such as interview,
questionnaires.

Requirements of end users are very crucial in determining the usefulness of a newly developed system.

If users are not involved in fact finding progress, or users requirements are not fulfilled, the system will
not function as per required and it will end up fail.

Question 4:

What other steps did HPC take to make sure the systems was successful?

HPC management requires bench-marking with other companies in the industry in designing and
implementing a new system.

Question 5:

What types of system-building methods and tools did HPC use for building its system?

System developer user SAP BusinessObject Dashboard - powerful, personalized dashboards based on
SAP's BusinessObjects business intelligence platform. Business Objects software tools can be used for
performance management, planning, reporting, query and analysis and enterprise information
management, and provide self-services access to data from databases and Excel spread-sheets.SAP
business objects web intelligence is an ad hoc query, reporting and analysis tools that is used to create
queries or use existing reports, format retrieved information, and perform analysis to understand trends
and root causes.

Question 6:

What were the benefits of the new system? How did it change the way Honam ran its business? How
Successful was this system solution?

Executives can access to latest data via the web and their mobile devices.They are not limited sanitized,
staled data in an outdated presentation format.All managers discussions and decisions are based on
latest, timely, consisten and accurate information.Effectively reduce time needed to extract important
data, and executive decision making can take place faster. Information systems are readily shared
globally.
Quest Petrochemical Honam untuk Laporan Manajemen yang Lebih Baik

HPC memproduksi dan menjual produk petrokimia, termasuk resin sintetis; bahan industri sintetis,
termasuk etilena glikol dan etilen oksida.

HPC memiliki sekitar 1.700 karyawan dan pada tahun 2001 pendapatan ditutup menjadi USD 7,3 miliar
dan mencapai USD 10 miliar dengan memperluas ke pasar luar negeri. HPC membutuhkan laporan yang
lebih andal untuk mengukur kinerja manajemen guna meningkatkan penjualan dan mengurangi biaya.
Eksekutif HPC tidak ingin interpretasi laporan yang berbeda dari masing-masing kepala departemen.
Eksekutif HPC menginginkan data perusahaan yang dapat diakses dan dibagi dengan mudah di berbagai
unit bisnis dan fungsi untuk mendukung ekspansi perusahaan secara geografis. Eksekutif HPC memilih
SAP Business Objects Dashboards dan SAP Object Web Intelligence. Tim Sistem Informasi fokus untuk
mendapatkan jenis laporan yang dibutuhkan oleh eksekutif HPC (Fact Finding).

Sistem HPC diluncurkan pada bulan Januari 2011, dan para eksekutif mulai segera mengakses laporan
dan dasbor secara harian, mingguan, dan bulanan. Sistem mengurangi waktu yang dibutuhkan untuk
mengumpulkan, memproses dan melacak data, pengambilan keputusan eksekutif berlangsung lebih
cepat. Sistem informasi HPC sekarang siap untuk berbagi informasi global seiring ekspansi perusahaan.

Pertanyaan 1:

Buat daftar dan jelaskan persyaratan informasi dari sistem manajemen baru HPC. Masalah apa sistem
baru yang dirancang untuk dipecahkan?

Sistem baru dirancang untuk menyediakan sistem pelaporan yang lebih baik. Laporan yang ada
didasarkan pada manajer individual.

Membutuhkan sistem pendukung keputusan yang lebih baik. Eksekutif HPC lebih suka bekerja dengan
data terbaru (sistem lama menyediakan catatan kuartal terakhir) dan sistem membantu dalam
pengambilan keputusan.

Eksekutif lebih suka mengakses data melalui web dan perangkat mobile mereka.

Pertanyaan 2:

Sampai sejauh mana masalah "orang" yang mempengaruhi pengambilan keputusan manajemen di HPC?
Apa saja masalah manajemen, organisasi, dan teknologi yang harus ditangani oleh sistem baru ini?
Bagaimana perancang sistem membuat sistem lebih "ramah orang"?

Perancang Sistem Informasi membahas tentang persyaratan sistem secara rinci dengan para eksekutif
untuk mengetahui dan mempelajari kebutuhan apa yang dibutuhkan.

Hal ini sangat penting untuk mengembangkan sistem yang memenuhi persyaratan pengguna sehingga
sistem ini bermanfaat.

Manajer individu membuat format dan isi laporan mereka agar terlihat bagus.
Pengelolaan HPC perlu memastikan data selalu up to date dan dapat diakses oleh departemen yang
berwenang.

Sistem baru harus memiliki teknologi untuk memberdayakan pengguna untuk mengakses datanya
dengan mudah dan berbagi.

Agar sistem lebih bersahabat, antarmuka pengguna harus dirancang dengan hati-hati dan sederhana
agar pengguna mudah menemukannya.

Menu bantuan dapat dengan mudah diakses dan setelah pengguna memilih bantuan, sistem harus
memandu pengguna dalam menyelesaikan masalah mereka.

Pertanyaan 3:

Peran apa yang dimainkan pengguna akhir dalam mengembangkan sistem baru HPC? Bagaimana tim
proyek memastikan pengguna terlibat? Apa yang akan terjadi dengan proyek jika mereka tidak
melakukan ini?

Pengguna akhir bertanggung jawab untuk membantu analis sistem dalam menemukan dan persyaratan
sistem.

Tim proyek perlu memastikan pengguna akhir dilibatkan dengan menggunakan teknik penemuan fakta
seperti wawancara, kuesioner.

Persyaratan pengguna akhir sangat penting dalam menentukan kegunaan sistem yang baru
dikembangkan.

Jika pengguna tidak terlibat dalam kenyataannya menemukan kemajuan, atau persyaratan pengguna
tidak terpenuhi, sistem tidak akan berfungsi sesuai kebutuhan dan akan berakhir gagal.

Pertanyaan 4:

Apa langkah lain yang dilakukan HPC untuk memastikan sistem berhasil?

Manajemen HPC memerlukan benchmarking dengan perusahaan lain di industri dalam merancang dan
mengimplementasikan sistem baru.

Pertanyaan 5:

Apa jenis metode dan alat pengembangan sistem yang HPC gunakan untuk membangun sistemnya?

Sistem pengembang pengguna SAP BusinessObject Dashboard - kuat, personalisasi dashboard

berdasarkan SAP businessObjects bisnis intelijen platform. Alat Bantu Bisnis Objek dapat digunakan
untuk manajemen kinerja, perencanaan, pelaporan, query dan analisis dan manajemen informasi
perusahaan, dan memberikan akses swasembada data dari database dan spreadsheet Excel. Lembar
bisnis bisnis intelijen web adalah permintaan ad hoc, alat pelaporan dan analisis yang digunakan untuk
membuat kueri atau menggunakan laporan yang ada, memformat informasi yang diambil, dan
melakukan analisis untuk memahami tren dan akar permasalahan.

Pertanyaan 6:

Apa manfaat sistem baru ini? Bagaimana cara mengubah cara Honam menjalankan bisnisnya? Seberapa
sukses solusi sistem ini?

Eksekutif dapat mengakses data terbaru melalui web dan perangkat seluler mereka. Mereka tidak
dibatasi data yang disanitasi dan disaring dalam format presentasi yang sudah ketinggalan zaman.
Semua diskusi dan keputusan manajer didasarkan pada informasi terkini, tepat waktu, konsisten dan
akurat. Secara efektif mengurangi waktu yang dibutuhkan untuk ekstrak data penting, dan pengambilan
keputusan eksekutif bisa berlangsung lebih cepat. Sistem informasi mudah dibagi secara global