RESEARCH TOOL

QUESTIONNAIRE
 QUESTIONNAIRE

V.V NAGAR
ANAND GUJARAT

Topic: Questionnaires on Influence of, Job Satisfaction,

Compensation System and Work Environment on Employee
Retention.

PERSONAL INFORMATION

NAME: __________________________________________________

1) AGE: Below 30 30-40 41-50 Above 50

2) GENDER : Male Female
3) EDUCATIONAL QUALIFICATION
Below Graduation
Graduation
Post Graduation
Diploma
Others
4) EXPERIENCE : 5-10 yrs 11-20 yrs 21 yrs and above

RATING SCALE
1) Strongly Agree
2) Agree
3) Uncertain
4) Disagree
5) Strongly disagree
PART A JOB SATISFACTION:

Sr.
Particulars 1 2 3 4 5
No.
WORKING ENVIRONMENT
5 Working here influences my overall attitude toward my job
6 Am satisfied with the amount of work am expected to do
The amount of work expected to be done by me influences my overall
8
attitude towards the job I do
For the work I do, my physical working conditions are better than can be
9
expected in the industry
10 The equipment I work with is always in a good working condition
11 Safety on the job receives adequate attention
14 The people who supervise me have good habits
15 I have a feeling that I would be better off working under different boss.
16 The supervision I receive encourages me to give extra effort
17 Respect for rules and regulations by employees is very high
20 Tardiness and absenteeism are handled fairly
The management is making strong efforts toward improving the
22
organization
23 I have faith in the word of the management
24 I am able to express my feelings and opinions to my boss
25 Favoritism accounts for management decisions
32 There is friction in my work group/shift
33 Treatment of employees is consistent
Employees are consulted about changes that directly affect the work they
34
do
35 Discipline is fair and reasonable
43 Employees here need someone to speak up for them
45 Work is divided and assigned fairly
47 I can see the beginning, middle, and end of my tasks.
48 I plan my own work.
The guidance I receive from my supervisor is helpful to Me in performing
71
my work.
77 Problems in the workplace are addressed quickly and adequately.
PERFORMANCE APPRAISAL
12 Resources and supplies I need to perform my job are frequently available
13 The process of performance appraisal we use works well
21 M y boss lets me know when am doing a good job
 18 M y boss keeps me in the dark about things I ought to know
I have access to information on key performance measures related to my
59
job.
Job performance evaluations done by my supervisor are fair and based on
82
clear performance standards
ROLE CLARITY
19 M y immediate boss is my best source of information about work matters
36 Instructions I have received on how to do my job have been very good
85 My fellow employees know how to get the job done.
MOTIVATION
7 Performance of specific job duties encourages me to do my
31 The examples my fellow employees set encourage me to work hard
46 My job has variety.
49 There are opportunities for recognition in my job.
50 My job challenges me.
51 I use many different skills in my job.
52 My work is an important part of the whole farm.
55 My job is not repetitive.
56 The things I do for my job are significant.
57 I have opportunities to implement my own ideas in my work.
58 Lack of independence from the hierarchy
60 My job offers opportunities to increase my skills or knowledge
62 There's no motivation from the director that could help the employees.
63 There‟s no competition in the work environment
64 There's no appreciation for work completed.
65 Just following orders—nobody listens.
67 The feeling of worthwhile accomplishment I get from doing my job
68 My work is personally rewarding.
69 I am satisfied with the work performance of the people with whom I work.
76 My supervisor cares about my personal needs.
My supervisor praises employee suggestions that aid in solving
78
organizational problems.
86 I use my professional skills (education, training) regularly in my job
87 I have the opportunity to do a variety of tasks.
COMPENSATION
I am paid the same or nearly the same as others who do the same kind of
29
job here
M y supervisor gives clear cut orders and instructions on benefits provided
30
by other companies/organizations
 I am satisfied with the difference in pay between new and experienced
74
employees doing the same job
28 My pay is very generous in relation to my duties and responsibilities
COMMUNICATION
27 I receive full information about benefits and how they affect me
38 Time is wasted by unnecessary duplication of work efforts
39 There are good channel of communication when we have problems
41 I am informed about decisions that are made which affect my job
90 Training for my position is clear and helpful
44 I have good understanding of the policies that apply to the employees
CAREER DEVELOPMENT
26 Career advancement is possible here if openings occur
70 Job promotions in this organization are fair and objective.

79 My job responsibilities contribute to my professional development

ORGANIZATION CULTURE
37 Commitment and dedication have great meaning in this organization
40 I have faith in the word of the owners of the business
If I had a friend looking for a job, I would recommend this business as
42
place to work
53 I feel personally responsible for my work.
54 My supervisor makes helpful suggestions.
61 The selection of employees is not made with equity.
72 There is good cooperation among members of my workgroup.
75 This organization makes an effort to help employees improve themselves
80 Supervisors are involved in the daily operations of my department.
81 Senior management are aware of activities in my department.
83 I have a clear well written job description.
84 . The organization‟s mission and vision is realistic, clear, and attainable.
88 My supervisor has an open door policy and there is always a welcoming
The Diversity/Affirmative Action Programs adequately address the needs
89
of the organization.
PART B WORK ENVIORNMENT:

SR
Particulars 1 2 3 4 5
NO
JOB SATISFACTION
91 Do you agree with the statement „I often think of leaving my job‟?
92 Do you have more work to do than you can accomplish in one shift?
Has your satisfaction with your job changed during the past organization
95
months?
97 Are you required to work overtime?
98 Are you satisfied with the safety and comfort of your working conditions
99 My work conditions are good
118 My company gives me the opportunity to specialize in my strengths.
I have the feeling that I have to put my own ideas aside to meet the
119
corporate strategy.
120 In my job I am stimulated to think about the skills that I am good at.
121 I have a lot of freedom of choice when it comes to the tasks i have to do
122 The work pressure is too high here.
123 . I sometimes think that my job asks too many different things of me.
125 There is lot of work to do
The constant pressure of work—things that need to be done, deadlines and
124
competition—make me tense and sometimes depressed
127 As an employee I am put under a lot of pressure
154 My efforts are recognized and acknowledged in tangible ways.
I receive constructive feedback in a way that emphasizes positives, rather
155
than negatives.
I am encouraged to solve as many of my own work-related problems as
158
possible.
159 I believe in and take pride in my work and my workplace.
I feel in control of my work and capable of competently carrying out my
151
daily tasks.
I feel accepted and am treated with courtesy and listen to and invited to
166
express my thoughts and feelings by my staff
167 I feel accepted and valued by my colleagues
MOTIVATION
93 My work is appreciated by management
96 Do you have significant influence on how much work you have to do?
My company stimulates me to think about where I stand and where I need
11
to get to achieve
 At work there seems to be an honest interest in the things I‟m doing outside
107
of work
At work I am allowed to do things that stimulates me to develop myself in
112
things that I‟m not yet very good at.
The company motivates me to develop, if possible, my own work-related
113
interests.
In this company I have the opportunity to organize my work so that it fits
132
the way I learn.
There are lot of ways that I can choose to learn
In my job it is very important that I do what is expected of me as closely as
130
possible.
Leaders in my organization give employees the authority to make decisions
136 and take actions to meet the needs and expectations of our
customers/clients.
Leaders in my organization are positive role models for how employees
137
should treat each other.
138 My superior encourages and allows me to work to the best of my abilities.
I routinely set goals for myself and give my best at work and in my personal
139
life.
I frequently take the initiative to test out new ideas that might improve my
147
work or the organization.
I feel challenged and am given assignments that inspire, test, and stretch my
153
abilities.
156 Innovation is expected of me, and I am encouraged to take the initiative.
160 At work, I am accepted for the person I am.
162 I tend to see problems as challenges, rather than as obstacles
163 The rewards for success are greater than the penalties for failure.
I am able to keep encounters with other staff work-centered, rather than
165
ego-centered
175 I trust my superiors to be there for me and back me up.
176 I see my boss as a resource (rather than an obstacle).
COMMUNICATION
I get information on important decisions, changes and future plans in due
94
time
ORGANIZATION CULTURE
100 The recruitment and selection processes in this organization are impartial
All appointments in this organization are based on merit (i.e. the person for
101
job selected regardless of their personal characteristics)
This organization is committed to build strong relationship between
106
employees
108 We can criticize the work regulations and our criticisms are heard.
When reforms are implemented, it‟s because somebody had a good idea
109
which was implemented.
117 My ideas and interests are taken seriously by the management
126 Within the company a lot of the time the focus is on my weaknesses.
When innovations are made, it is usually because management has decided
129 on a corporate strategy and corporate goals and we then try to accomplish
these goals as well as possible.
Usually when a problem occurs I rely on procedures that are dictated by the
131
company.
In this company, expectations are that I should spend a lot of time on
132
learning.
133 For most situations at work, procedures are enforced by the company.
Leaders in my organization have clear expectations for how employees
136
should treat each other and our customers/clients.
Employees in my organization will often go beyond their job
141
responsibilities to help another member of their team or organization.
I believe that people in my organization, for the most part, work well
142
together.
I know I will be supported by my superior if I go beyond my job description
143
to help another employee in my organization.
My organization welcomes and encourages employees to “think outside the
144
box”.
I believe that most employees understand the mission of our organization
145
and how their work helps to serve that mission.
My organization involves employees in helping to set goals for the
148
organization.
For the most part, my organization hires people who have good relationship
149
skills.
150 Most employees in my organization enjoy their work.
The culture and emotional climate of the organization is generally positive
151
and supportive.
I have clear-cut and non-contradictory policies and procedures in my
157
company
168 The management provides an environment in which I feel safe and secure
Management provides an environment in which honesty and openness are
169
valued
It is safe to go to members of the management if I‟m having difficulty with
170
some aspect of my job
 To the degree that it is possible, I believe that the management considers
171
my needs and preferences when making decisions that affect my work life.
My professional judgment is respected by my superior; I have adequate
172
freedom to exercise my judgment and expertise.
173 My superior is committed to finding win-win solutions to problems
174 I have a clear understanding of the expectations of management.
TRAINING
This organization has provided me with training opportunities enabling me
1102
to extend my range of skills and abilities
I get the opportunity to discuss my training and development requirements
2103
with BOSS
My work pays for any work related training and development I want to
3104
undertake
This organization is committed to the training and development of its
4105
employees
My company gives me the opportunity to get training in subjects that
5110
interest me.
ROLE CLARITY
When I do my work, I follow the instructions closely, even when they are
128
not in line with my own ideas.
My job description clearly spells out my responsibilities for how I should
135
treat other employees and our customers/clients.
PERFORMANCE APPRAISAL
My superior routinely gives me feedback on my performance whether
140
positive or negative
My superior asks me for feedback on his/her performance, whether positive
146
or negative.
MORALE
152 I Feel Like I am part of Team
PART C EMPLOYEE RETENTION:

Sr.
Particulars 1 2 3 4 5
No.
JOB SATISFACTION
I‟m planning on working for another company within a period of three
177
years.
178 Within this company my work gives me satisfaction.
180 I see a future for myself within this company.
183 If I could start over again, I would choose to work for another company.
If I received an attractive job offer from another company, I would take the
184
job.
Too much of my life would be disrupted if I decided wanted to leave my
193
organization now.
One of the few negative consequences of leaving this organization would be
196
the scarcity of available alternatives.
There‟s not too much to be gained by sticking with this organization
209
indefinitely
Often I find it difficult to agree with this organization‟s policies on
205
important matters relating to its employees
208 Deciding to work for this organization was a definite mistake on my part
201 This organization has a great deal of personal meaning for me
207 My supervisor keeps me well informed on work issues.
228 I feel secure in my job.
229 My job is interesting to me.
230 I feel rejected at work.
231 I feel I am appreciated at work.
235 My supervisors use tactful discipline
MORALE
If I wanted to do another job or function, I would look first at the
179
possibilities within this company.
It doesn‟t matter if I‟m working for this company or another, as long as I
181
have work.
If it w ere up to me, I will definitely be working for this company for the
182
next five years.
I am extremely glad that I chose this organization to work for over others I
203
was considering at the time I joined
There‟s not too much to be gained by sticking with this organization
204
indefinitely
207 For me this is the best of all possible organization
 I talk up this organization to my friends as great organization to work for
213
sure
I would accept almost any type of job assignment in order to keep working
215
for this organization
216 I find that my values and the company‟s value are very similar.
218 This is the best of all possible organizations for work
221 I am not fed up with working in this company
MOTIVATION
186 The work I‟m doing is very important to me.
226 I understand the goals of my department.
233 I have the ability to grow in my job.
236 My promotion opportunities are equal to other companies.
237 My employer is sympathetic of my personal problems.
238 I feel respected in my job.
239 I feel I have input on the job.
COMMITMENT
186 I love working for this company.
187 I have checked out a job in another company previously
188 I do not feel any obligation to remain with my current employer.
Even if it were to my advantage, I do not feel it would be right to leave my
189
organization now.
190 I would feel guilty if I left my organization now.
Right now, staying with my organization is a matter of necessity as much as
191
desire.
It would be very hard for me to leave my organization, right now, even if I
192
wanted to.
194 I feel that I have too few options to consider leaving this organization
197 I would be very happy to spend the rest of my career with this organization.
198 I really feel as if this organization‟s problems are my own.
199 I do not feel a strong sense of “belonging” to my organization.
200 I do not feel “emotionally attached” to this organization.
201 This organization has a great deal of personal meaning for me.
I would take very little change in my present circumstances to cause me to
202
leave this organization
206 I really care about the fate of this organization
210 I am actively searching for an alternative to the organization
211 As soon as it is possible, I will leave the organization
If I had another job offer that paid the same as the one I have, I‟d leave here
212
in a minutes.
214 I feel very little loyalty to this organization
I do not have any intention to resign from the company within a shorter
217
time.
219 Whenever I get a job in another organization, definitely I leave
220 I am searching for a better job in a better organization at the moment
I don‟t feel any obligation to remain with my current employer
This organization deserves my loyalty I had not already put so much of
223
myself into this
225 Compared to the same job at other companies, my pay is the same.
232 I understand the goals of my organization.
I feel my employer has a sense of loyalty to me and my fellow
234
Employees
PART D EMPLOYEE COMPENSATION:

SR
Particulars 1 2 3 4 5
NO
JOB SATISFACTION
240 Salary and benefits are competitive
Salary and benefits are offered on the basis of competencies /abilities of the
241
employees
248 My salary is competitive with similar jobs that I might find elsewhere
The benefits that I receive are comparable to those that are offered by other
249
organizations
251 I am happy with my pay
252 I am happy with my benefits
253 I am satisfied that my pay reflects the effort I put into doing my work
255 Other institutes give higher salaries than this one—and more promotions.
257 No equity between employees and their salaries.
258 No salary inquiries.
259 Very low salary
262 Although managers are proud of me, other employees get higher salaries
MOTIVATION
242 Compensation is linked to performance
244 Non-financial benefits are emphasize
245 When I do a good job, I receive the praise and recognition that I deserve
246 People who turn ideas into action are rewarded in this organization
250 I am paid fairly for work I do
254 My benefits package meets my needs.
256 The new employees get higher salaries than the older ones.
260 My salary/wage is fair considering what other people are paid
The amount of pay and fringe benefits I receive is quiet less as compare to
261
others
CULTURE
243 Pay survey is conducted regularly
247 Employees are not rewarded for achieving targets