Mason Frank Salesforce Salary Survey 2018 Global

A report on Salesforce
market trends & salaries

3 Mason Frank International Salesforce® Salary Survey 2018
Contents
01
Introduction 4
About Mason Frank 5
In Numbers 6
02
Survey Methodology 8
Key Findings 9
Survey Demographics 10
03
Experience & Certification 12
Skills - Salesforce® Trailhead 14
Working with Salesforce ®
16
Spotlight on Products 18
Diversity 20
Sentiments on the Salesforce® Ecosystem 22
Movement 24
Benefits 26
Contractor & Freelance Focus 27
Salary Tables 28
04
Testimonials 34
Mason Frank International Salesforce® Salary Survey 2018
©2018 Frank Recruitment Group. All Rights Reserved Candidate Search 38
5 Mason Frank International Salesforce® Salary Survey 2018 6
INTRODUCTION ABOUT MASON FRANK

I am proud to introduce the fourth edition of We have placed more Salesforce professionals

Mason Frank International’s annual Salesforce than any other recruitment agency.

Salary Survey report.

Mason Frank International was projects and companies available in
Our research examines salaries, benefits and established in 2010 after recognizing the global marketplace.
compensation, market trends, and developments the increased demand for cloud CRM
across the worldwide Salesforce® community. specialists following the growth of Our skilled team of 160 dedicated
This report combines unique survey results cloud-based technologies. recruitment consultants are true
collected between 16th August 2017 and 20th specialists in the market. From our
October 2017, Salesforce® placements made by Focusing exclusively on the New York, Philadelphia, London,
Mason Frank and salary information from jobs Salesforce® market, Mason Frank Berlin, Melbourne and Singapore
registered by Mason Frank customers from quickly became the world’s offices, we have supplied more
17th October 2016 to 20th September 2017. foremost provider of high-caliber Salesforce® professionals to
permanent and freelance Salesforce® Salesforce® Partners, ISVs and End
I would personally like to thank all of professionals. We supply Salesforce® Users across the globe than any
you who took the time to participate professionals to the most exciting other recruiter.
in our survey. It’s important that we
continue to report on the industry as
it evolves, and your feedback and
responses are vital to the success
of this report. Philadelphia London Melbourne
Whether you are hiring now or New York Berlin Singapore

this year, or if you are looking
for the next step in your career,
we hope you find this report
beneficial. We always welcome
feedback and suggestions so
do please get in touch to tell
us your thoughts about our
report.
James Lloyd-Townshend
Chief Executive Officer
Frank Recruitment Group
Access
to more than
IN NUMBERS By understanding your business, culture and your needs, we are able to deliver
applicants who best fit your organization, with 85% of candidates staying in their current
position for over two years. We only introduce organizations to shortlisted candidates
who have been educated on your business, want to work with you and possess the
190,000 Mason Frank International
right technical, cultural and interpersonal skills. Our processes are carefully streamlined;
so much so that the majority of candidates we put forward are invited to interview.
We achieve this by working closely with both candidates and clients to maintain and
has a strong track record exceed our excellent levels of customer service and satisfaction.
across the entire Salesforce

ecosystem. Typical Roles We Recruit

We have invested over $2.5 million in the
50,000 Mason Frank International brand, which has
allowed us to access thousands of the highest
Certified Salesforce®
Professionals
Competitor CRM
Candidates
Industry Experts
quality Salesforce® professionals in the world.

Of these experts, over 50,000 have been Technical Leads Microsoft Dynamics Retail
personally qualified by our team of specialist Project Managers CRM Financial Services
Salesforce® recruitment consultants and a further Functional Consultants SAP CRM Healthcare
10,000 work with us on an exclusive basis. This Technical Consultants Sugar CRM Automotive
means we can deliver Salesforce® professionals Developers Oracle Siebel CRM Telecommunications
whatever your technical requirements are. Architects Public Sector
Sales Professionals
10,000 As Mason Frank International focuses entirely
on Salesforce® roles, we have been able to
Trainers
Administrators
create teams with unrivaled knowledge of their Support
local marketplaces. Through headhunting,
networking and huge marketing investments,
we have exclusive access to an extensive
choice of Salesforce® candidates in North
America, the United Kingdom, Germany, France,
Belgium, Italy, Spain, Netherlands, Scandinavia,
Australasia, and Asia Pacific. Mason Frank
International has a strong track record across
4,750+ the entire Salesforce® ecosystem.

SURVEY METHODOLOGY KEY FINDINGS

This salary survey report is based on almost Experience & Certification - page 12
28,000 data points including survey responses,
internal placement data and jobs registered with
29%
29% of respondents stated
that their salary increased after
Mason Frank International in the last 12 months. becoming Salesforce® certified.
Each response has been validated using robust statistical analysis and automated
data validation rules in order to be included in the results set. Any data profiles
Salesforce Trailhead - page 14

that do not pass our validation rules and statistical analysis, or that are deemed
questionable, incomplete, or duplicate were removed in order to provide meaningful
results.
96%
96% of survey respondents who
This data has been winsorized to produce a tighter mean salary; however, no are Trailhead users stated that they
adjustments have been made to industry, location or employer type which may have hold at least one Trailhead badge.
an impact on the figures quoted.
In some freelance cases, a range has been quoted to account for fluctuations based
on seniority, industry, and location. The level of seniority for permanent salaries is
split into junior, medium, and senior, and is based on years of experience in working
with Salesforce®.
Diversity - page 20
44%
44% of female respondents believe
Breakdown of Data Points that men are rewarded a comparatively
greater salary than women.
Number of Registered Vacancies ....................................................... 22,022
Number of Placements ........................................................................... 1,973
Number of Survey Responses ............................................................. 3,714

Movement - page 24
Total Number of Analyzed Data Points .............................................. 27,709
33%
33% of Salesforce® professionals
plan to leave their current
employer in the next 12 months.
SURVEY DEMOGRAPHICS
Geographical Split of Survey Results Employment Status Employer Type
United States France
57% 2%
United Kingdom Italy
12% 2%
Permanent - Full Time 86% Partner / Solution Provider /
38%
Consultancy
Permanent - Part Time 1%
India Poland End User / SFDC Customer 52%
Freelance / Contractor 9%
4% 2% Not Currently Working 4%

ISV (Independent Software Vendor)
Other
6%
4%
Australia Spain
4% 1% Industry Sector Breakdown
The top industry sectors in which survey respondents’ employers operate.
Canada Ireland IT & Software 33% Education 3%
4% 1% Consultancy
Banking, Financial & Insurance

16%
9%
Hospitality & Travel
Retail & Wholesale

2%
2%
Healthcare & Life Sciences 7% Construction, Real Estate & Property 2%

Rest of the
Germany Professional Services 6% Government, Public Sector & Defence 1%
World
3% 8% Manufacturing 5% Distribution, Logistics & Warehousing 1%
Media & Telecommunications 4% Arts, Entertainment, Sport & Recreation 1%
Not for Profit / Charity 3% Other 5%

EXPERIENCE
& CERTIFICATION
Total Years of Experience Salesforce Experience Top 10 Salesforce Certifications
 
1 2 3
Platform Sales Cloud®
Administrator
App Builder Consultant
64% 25% 21%

0 - 3 years 8% 0 - 3 years 40%
4 Force.com Developer 20% Marketing Cloud Certified
8 4%
4 - 6 years 19% 4 - 6 years 38% Email Specialist
5 Advanced Administrator 19%
7 - 10 years 23% 7 - 10 years 17% 9 Community Cloud Consultant 4%
More than 10 years 50% More than 10 years 5% 6 Platform Developer I 19%
10 Platform Developer II 4%
7 Service Cloud® Consultant 15%
Salesforce Certifications

Employers’ Contribution Towards Certification

73% of Salesforce professionals hold

at least one Salesforce certification.


77% of employers Of that number,

contributed 93% paid for the
What our respondents said: 77% towards the cost

of Salesforce® 93% certification in full
certifications for
Being certified would give me leverage their employees
when negotiating.
Administrator / Houston, USA
I think having certifications helps, but I

don’t know if there will be any monetary TWO THIRDS of respondents do not believe that a
degree is important for a career in Salesforce .

compensation.
Business Analyst / Idaho, USA
SKILLS
Salesforce Trailhead

How many Trailhead badges do you hold?
84% of all survey respondents said they used Trailhead.

100 Badges 25 Badges
Trailhead provides an opportunity to learn the key features of Salesforce using
®
interactive, online tutorials. As you earn Salesforce® Trailhead badges you can reach a
9% 18%
number of Trailblazer ranks, from Scout to Ranger.
49% of respondents told us how many badges they held, with Adventurer being
the most common Trailblazer rank. See our graphic on the opposite page for a full
50 Badges
breakdown of ranks held by respondents.
15% 10 Badges
What our respondents said:
5 Badges
27%
I love Trailhead! It is very exciting to be able to learn so much about 14%
Salesforce® on your own, gain skills on different components, and
apply that knowledge on different projects.
Administrator / Atlanta, USA
1 Badge
I didn’t know how much Salesforce® could do outside of Sales Cloud
until I went through Trailhead. I am excited to learn everything it can 13%
do and the opportunities that will arise from gaining this knowledge.
Internal Functional Consultant / Toronto, Canada
None
4%
WORKING WITH PARTNER

SALESFORCE

FOCUS
Adoption & Migration
Salesforce Projects

Top Reasons for Implementing Salesforce


Change in the amount of Salesforce® projects compared to 12 months ago:

Functionality of Moving to the Lack of Integration
Increased 68% the product cloud confidence in of third party
previous CRM vendors
Reduced 6%
Stayed the same 23%
Not sure 3%
71% of partner respondents expect the number of 79% 48% 37% 29%
Salesforce projects to increase over the next year,

with 20% saying they will stay the same.

Ease of Cost reduction Ease of user Post
implementation adoption implementation
Top 3 Salesforce® products in Top 3 Salesforce® products predicted support
demand for clients’ projects in the to be in demand for clients’ projects in
last year the coming year
Salesforce®
Sales Cloud®
Lightning
58% 61% 25% 22% 21% 9%

Salesforce®
Sales Cloud®
Lightning
52% 40% Over the last year, the top three CRM vendors from which
employers have migrated were Microsoft Dynamics CRM,
Service Cloud® Marketing Cloud Oracle Siebel, and SAP CRM.
42% 33%
SPOTLIGHT END USER

ON PRODUCTS FOCUS
Breakdown of Most Used Salesforce Products


HALF of end user respondents said that their
employer intends to migrate to Salesforce Lightning

in the next 12 months.
Top Reasons for Adopting Salesforce Lightning


Sales Cloud® Chatter Salesforce1™ Salesforce®

Lightning
1 2 3
Product Usability of Improved sales
pipeline visibility &
features the product
management
56% 54% 42%

1 2 3 4 Disruption to business processes (53%), existing heavy customization (50%) and the
benefits of migrating being unclear (30%) were identified as the main three reasons
for employers not moving to Salesforce® Lightning.
86% 71% 66% 63%

5 Force.com® 62% 9 Marketing Cloud 36% Top Benefits of Using Wave Analytics
®
6 Service Cloud® 58% 10 Data.com 30%
1 2 3
7 Community Cloud 42% 11 Wave Analytics 18% Native to Speed of
Tools for data
Salesforce® Importing third
8 App Cloud 36% 12 ®
Salesforce CPQ 18% visualization
platform party data
71% 54% 33%

63% of end user respondents reported that
Salesforce App Cloud has been used to develop

Lack of budget (43%), the perceived cost outweighing the benefits (33%) and a lack
custom applications at their current employer. of internal knowledge and/or skills (17%) were reported as the main objections to
adopting Wave Analytics.
DIVERSITY
Breakdown by Gender Do you feel valued at work?
44% of female
1.6% did not specify their gender, respondents believe men
whilst 0.4% of respondents
identified as transgender. NO are rewarded a greater
YES
salary than women
Female Male
Globally, there was a
smaller proportion of female 82% 18% despite being of equal
skill and experience.
28% 70% respondents this year (28%)
compared to last year (33%).
Sentiments on Company Diversity Do you feel your employer is an equal rights employer?
Yes, my employer champions very strong equal working rights 61%
78% 39% Yes, but I would like better childcare and maternity options
No, I feel more could be done

22%
17%
Feel that the company they work for Do not feel that there is an equal
is gender diverse with both genders balance of male and female
being equally represented. representation at senior board level.
Equal Rights
Employment
HALF of all respondents reported that their company
workforce includes people with a disability. Respondents commented in
our open ended responses
that there is a lack of female
leadership and management;
women need to be seen
83% 53%
more across executive and
managerial positions in
Salesforce® teams.
Reported that their employer has Stated that their employer has clear Employers: take note!
a workforce of various cultural policies to support people of different
backgrounds. gender identities.
SENTIMENTS ON THE
SALESFORCE ECOSYSTEM What our respondents said:

Salesforce is, in my opinion, a model company. One that has the

Do you consider yourself a part of correct understanding that “the business of business is to make
Salesforce Ohana?

the world a better place”. The strides they undertake in giving back
are enormous. 1-1-1 is a philosophy which corporate institutions
should embrace. I would love to work directly for Salesforce. That
would be a dream come true!
YES NO NOT SURE
IT Director / Hessen, Germany
45% 21% 34% I believe Salesforce® is the leader of cloud systems. Reliability is
the most important feature. It's not a closed system and it’s easy
to get technical information about Salesforce®. Therefore, it's
Of the 21% who answered ‘No’, one third had not heard of easy to understand what Salesforce® does for both customers
Salesforce® Ohana, whilst 10% believed it was only relevant and professionals. Salesforce® supports technical experts. So, the
to Salesforce® employees.
Salesforce® professional community can grow rapidly.
Business Analyst / Turkey
Which industry events do you regularly attend?

I love the Salesforce® ecosystem
and its dynamic nature. It
Salesforce® Salesforce® continues to evolve and grow, as
Dreamforce do our roles within it. I am excited
User Groups World Tours
37%
to continue diving deeper into
19% 17% the Salesforce® ecosystem and
continue learning and growing.
Administrator / North Arlington, USA
I love working with Salesforce®.

Salesforce News & Developments TOP FIVE

There is tremendous potential

SalesforceBen 15% everywhere you go, and always
Which social media pages, websites or blogs do
you use to keep up to date with Salesforce®? LinkedIn 10% things to improve.
Twitter 4% Administrator / Utah, USA
Salesforce.com 3%
Success Community 3%
MOVEMENT
Top Five Countries Respondents Would Relocate To Years Spent Working for Do you expect to be working
Current Employer for your current employer in
12 months’ time?
4
2
5 YES
1
67%
1 United States
2 United Kingdom
3 0 - 3 years 74%
3 Australia NO
4 - 6 years 14%
4 Canada
7 - 10 years 7% 33%
5 Germany More than 10 years 5%
Top Reasons to Relocate

Top Reasons for Changing Employer Within the Next 12 Months
1 2 3
Lack of Lack of Need new
career/promotion salary/earnings
1 Salary 2 Culture prospects increase
challenges
66% 62% 59%

3 Family/friends 4 Quality of life 4 Lack of leadership/vision 38% No additional employee
8 20%
benefits
Lack of exposure to latest
5 34%
Salesforce® products Lack of stability in
9 19%
current role
6 Working environment 29%
10 Office/site location 17%
5 Language 6 Lifestyle 7 Lack of training 23%
BENEFITS CONTRACTOR &

Most Common Employee Benefits
FREELANCE FOCUS
How many hours do you Would you ever consider
1 2 3
Health Working typically work? becoming permanent?
Laptop
insurance from home
68%
Yes No Not
63% 59% sure
4 Dental plan 55% 10 401k match 44%
5 Bonus 52% 11 Training allowance 36%
6 Flexible working hours 50% 12 Free mobile/cell phone 23%

< 20 hours per week 4%
7 Life insurance 46% Mobile/cell phone
13 22% 20-30 hours per week 9%
allowance
8 Vision plan 45%
30-40 hours per week 18%
14 Gym membership 21%
Certification 40-50 hours per week 52%
9 44%
exam vouchers 15 Parking/car park 16%
50-60 hours per week 10%
Uncommon Benefits > 60 hours per week 7%

78% 10% 12%
Along with the common benefits detailed
above, a number of more unusual
employee perks were outlined in the
survey responses, including ‘Beer Fridays’, Average Number Average Contract Average Number
unlimited paid time off, once-a-month of Projects Length (Months) of Clients
company lunches, and daily massages.
Health Insurance was identified as the most important

benefit to respondents and the most likely to impact 2.5 7.3 2.2
their choice to accept a job offer.
29 SALARY TABLES SALARY TABLES 30
UNITED STATES Comparison of Selected Salaries by US City - Permanent ($)
Position Permanent ($) Freelance ($) AUSTIN, TX Junior Mid Senior
Administrator 90,529 103,074 120,967

Technical Knowledge Driven Junior Mid Senior Range (p/h)
Business Analyst 96,920 114,787 127,055
Consultant - Functional 109,317 127,510 140,672
Consultant - Functional 105,500 126,008 147,133 75 - 145
Developer / Programmer 112,104 126,186 142,973
Consultant - Technical 120,817 149,366 166,111 110 - 165
Technical Architect - 144,931 161,214
CRM Manager 110,077 128,445 143,852 125 - 200
Developer / Programmer 110,897 137,900 159,558 78 - 160 BOSTON, MA
Pre-Sales Consultant 102,721 129,787 144,933 -
Administrator 99,671 107,422 124,112 62 - 123 Administrator 103,260 111,074 128,932
Technical Architect 136,515 140,888 167,466 99 - 225 Business Analyst 105,941 122,004 134,421
Solution Architect 118,666 138,476 149,600 87 - 178 Consultant - Functional 107,087 132,292 146,136
Tester 102,322 127,337 143,323 80 - 110 Developer / Programmer 119,667 140,589 164,983
Technical Architect 131,644 144,679 158,161
Experience Driven
CHICAGO, IL
Project Manager 106,678 125,724 148,133 110 - 170
Business Analyst 102,457 117,992 130,005 66 - 140 Administrator 100,405 107,120 125,977
Development Manager - 141,147 165,332 - Business Analyst 98,728 111,144 130,441
Programme Manager 104,471 127,561 153,450 - Consultant - Functional 112,227 133,214 146,895
Sales Driven
Technical Architect - 147,554 189,854
Sales Director - 158,265 216,513 -

NEW YORK, NY
Account Manager / Account Executive 84,415 114,471 149,773 -
Administrator 105,701 124,998 138,866

Support & Training Driven
Support 89,916 102,187 110,959 - Consultant - Functional 119,941 138,895 156,511
Trainer 108,025 117,839 132,018 110 - 150 Developer / Programmer 119,719 141,626 165,812
Marketing Driven
SAN FRANCISCO, CA
Marketing Automation Consultant 72,827 95,281 110,256 87 - 125
Administrator 107,607 115,975 133,994
Email Marketing Specialist 55,210 76,747 85,488 58 - 86
Marketing Operations Specialist 76,689 95,815 105,393 59 - 90
Consultant - Functional 115,900 139,041 158,748
Marketing Automation Specialist 71,517 82,251 102,013 -
UNITED KINGDOM GERMANY

Position Permanent (£) Freelance (£) Position Permanent (€)
Technical Knowledge Driven Junior Mid Senior Range (p/d) Technical Knowledge Driven Junior Mid Senior
Consultant - Functional 45,302 56,692 66,798 500 - 690 Consultant - Functional 50,580 65,846 85,579
Consultant - Technical 50,359 60,983 72,566 500 - 690 Consultant - Technical 50,551 68,503 85,785
Consultant - Technical & Functional 51,382 63,571 70,235 500 - 690 Consultant - Technical & Functional 53,213 73,561 87,733
CRM Manager 42,884 55,522 70,162 250 - 440 CRM Manager 62,648 71,113 85,899
Developer / Programmer 47,037 60,694 75,655 500 - 690 Developer / Programmer 55,734 68,295 80,887
Pre-Sales Consultant 45,500 55,555 66,843 -
Pre-Sales Consultant 55,933 64,590 80,981
Administrator 34,756 40,426 50,297 250 - 440
Administrator 38,732 48,041 63,101
Functional Lead 55,777 65,995 77,265 560 - 690
Solution Architect 64,847 90,615 113,449
Technical Architect 86,481 104,485 125,915 625 - 940
Solution Architect 61,123 70,479 91,534 625 - 875
Tester 45,517 52,483 60,955 310 - 500 Experience Driven
Experience Driven
Project Manager - 76,123 91,609
Project Manager 60,744 82,797 98,497 565 - 875 Business Analyst 48,526 55,679 80,628
Business Analyst 42,429 55,778 62,321 500 - 690 Programme Manager - 83,117 104,472
Development Manager 66,739 75,199 84,189 625 - 750

Sales Driven
Programme Manager - 87,489 103,261 750 - 1125
Sales Driven Sales Director 82,004 91,803 96,795

Senior Account Executive 66,486 74,081 81,813
Sales Director 110,563 130,542 150,564 - Business Development Representative
Account Executive 40,573 65,512 80,512 - (Lead Generation) 21,353 23,524 27,649
Account Manager 35,521 45,566 60,538 -
Marketing Driven
Business Development Representative
(Lead Generation) 25,396 30,469 35,386 -
Marketing Automation Consultant 55,977 80,851 90,622
Support & Training Driven Marketing Automation Solution Architect - 80,465 100,633
Email Marketing Manager 35,215 45,964 62,859
Support 28,467 30,593 40,771 190 - 310
Performance Marketing Manager 50,485 65,898 80,132
Trainer 38,112 45,986 60,116 375 - 560
Marketing Driven
Marketing Cloud Consultant 38,466 50,544 64,833 -

Marketing Cloud Specialist 30,422 38,447 45,898 -
Pardot Specialist 35,115 40,833 50,554 -
FRANCE AUSTRALIA
Position Permanent (€) Freelance (€) Position Permanent ($)* Freelance ($)
Technical Knowledge Driven Junior Mid Senior Range (p/d) Technical Knowledge Driven Junior Mid Senior Range (p/d)
Consultant - Functional 38,363 45,579 53,845 480 - 780 Consultant - Functional 115,687 130,624 150,231 950 - 1,200
Consultant - Technical 40,333 50,503 58,785 480 - 780 Consultant - Technical 120,739 140,778 160,254 950 - 1,250
Consultant - Technical & Functional 38,674 48,257 56,733 720 - 840 Consultant - Technical & Functional 125,946 145,994 165,635 1,000 - 1,250
Developer / Programmer 41,657 51,746 60,411 540 - 780 CRM Manager 110,386 125,915 140,912 -
Administrator 38,312 45,335 56,251 480 - 660 Developer / Programmer 120,769 140,317 160,247 1,000 - 1,350
Technical Architect - 80,599 97,583 720 - 840 Administrator 84,258 118,247 130,651 800 - 1,100
Solution Architect - 60,665 75,139 780 - 960 Technical Architect 160,537 210,791 250,944 1,200 - 1,500
Tester - - - 480-600 Solution Architect 150,531 170,554 190,319 1,200 - 1,450
Experience Driven Experience Driven
Project Manager 49,251 55,965 68,550 720 - 840 Project Manager 120,689 145,574 170,888 1,100 - 1,400
Programme Manager - 95,983 98,798 840 - 1,080 Business Analyst 110,561 125,862 140,543 950 - 1,200
Business Analyst 38,583 48,386 63,817 480 - 780
Sales Driven
Marketing Cloud Consultant 40,419 51,983 60,799 840 - 1,080
Sales Operations 51,826 65,292 81,859 -
Practice Lead 220,575 260,961 300,398 -
Support & Training Driven

Marketing Driven
Trainer - - - 480 - 780

Marketing Cloud Administrator 90,338 115,923 135,436 1,000 - 1,200
Marketing Cloud Consultant 120,621 135,872 150,218 1,100 - 1,300
Marketing Cloud Solution Architect 140,527 155,467 170,346 1,200 - 1,450
* Excluding superannuation
TESTIMONIALS
“Without hesitancy, I can say we are VERY happy “Our consultant was professional, responsive and
we worked with Mason Frank.” understood all aspects of our business.”
Mason Frank fully understood our need for a Salesforce® expert to move us
When we first started the conversation of hiring a consultant, I expressed my
beyond our beginner skill levels. Our consultant was professional, responsive and
company’s apprehension due to previous negative experiences working with
understood all aspects of our business in hiring someone to take us to the next level.
recruiters. However, working with Mason Frank to find our new Salesforce®
It was a pleasure working with Mason Frank.
consultant was excellent and we are very happy that we did so as he was the perfect
addition to our team. Thanks so much for supporting us through this process and
helping us to grow our business! Ginger Simpson
Chief Operating Officer
Now without hesitancy, I can say we are VERY happy we worked with Mason Frank to amaZulu
find Ryan. He has been extremely responsive, knowledgeable and shows an all around
willingness to understand our business and what we hope to get out of Salesforce®.
Thanks so much to you and Ryan for helping us at Jillamy expand our Salesforce®
and to ultimately grow our business!
Meghan Kish
Assistant Manager of Sales and Marketing
Jillamy Inc., DBA Mode Transportation
“The service was excellent

“I would definitely recommend Mason Frank to and swift and we were able
anyone looking to hire a Salesforce professional.” to make a great hire.”

David Samuels
I was particularly impressed by the speed with which Mason Frank was able to source
Chief Financial & Administrative Officer
candidates for the role - particularly as the role had been open for a month at the time. I
REDF
would definitely recommend them to anyone looking to hire a Salesforce® professional.
Roxanne McGrath
Talent Acquisition Manager
Cell Signalling Technology
TESTIMONIALS
“Great service... quick and efficient turnaround “Mason Frank really understood the requirements
for interviews and follow-ups.” and culture fit that we were looking for.”
Excellent service provided by our consultant. I was impressed at the responsiveness of Mason Frank, from our initial conversation and
Great shortlist of candidates provided, throughout the hiring process. They really understood the requirements and culture fit
quick and efficient turnaround for that we were looking for.
interviews and follow-ups, and a
straight forward administrative I mentioned to my consultant if he meets any ‘stars’, to send them across and he made
process after successful candidate a great last minute addition which meant we saw two great candidates for the final
selected. round interviews... just a shame we couldn’t appoint them both! This demonstrated his
commitment to working on the role until it was filled, and not be complacent that we
Linda Maxwell were already scheduled to meet candidates he had put forward. For what was a difficult
Head of Technology & role for us in a direct search, your team have made it feel like a breeze!
Business Solutions
ICS Learn Joti Chana
Head of HR
“Our new hire was an amazing Fairtrade Foundation
find and I’m so happy to have
him on our team. Mason
Frank were very helpful “Mason Frank have delivered exceptional talent.”
throughout the process.”
We have worked with Mason Frank International for almost a year now and are
Lisa Ditto delighted with the work carried out so far. die.interaktiven GmbH & Co. KG are agile
Senior Salesforce Analyst business specialists that focus on business transformation and implementation of
Cybereason complex online strategy projects. Mason Frank International understand the high
standards and requirements that our company has and they have delivered exceptional
talent to help us deliver excellence to our customers.
Hendrik Adam
CEO
die.interaktiven GmbH & Co. KG
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Salesforce® Salary Survey 2018 42
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Mason Frank Salesforce Salary Survey 2018 Global

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Mason Frank Salesforce Salary Survey 2018 Global

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A report on Salesforce

market trends & salaries

INTRODUCTION ABOUT MASON FRANK

Salary Survey report.

Whether you are hiring now or New York Berlin Singapore

ecosystem. Typical Roles We Recruit

quality Salesforce® professionals in the world.

SURVEY METHODOLOGY KEY FINDINGS

Number of Placements ........................................................................... 1,973

Number of Survey Responses ............................................................. 3,714

United States France

4% 2% Not Currently Working 4%

4% 1% Industry Sector Breakdown

The top industry sectors in which survey respondents’ employers operate.

Canada Ireland IT & Software 33% Education 3%

Banking, Financial & Insurance

Retail & Wholesale

Healthcare & Life Sciences 7% Construction, Real Estate & Property 2%

3% 8% Manufacturing 5% Distribution, Logistics & Warehousing 1%

Media & Telecommunications 4% Arts, Entertainment, Sport & Recreation 1%

Not for Profit / Charity 3% Other 5%

64% 25% 21%

Employers’ Contribution Towards Certification

at least one Salesforce certification.

77% of employers Of that number,

What our respondents said: 77% towards the cost

I think having certifications helps, but I

84% of all survey respondents said they used Trailhead.

WORKING WITH PARTNER

Top Reasons for Implementing Salesforce

Change in the amount of Salesforce® projects compared to 12 months ago:

Stayed the same 23%

with 20% saying they will stay the same.

58% 61% 25% 22% 21% 9%

SPOTLIGHT END USER

Breakdown of Most Used Salesforce Products

in the next 12 months.

Top Reasons for Adopting Salesforce Lightning

Sales Cloud® Chatter Salesforce1™ Salesforce®

56% 54% 42%

86% 71% 66% 63%

71% 54% 33%

Yes, my employer champions very strong equal working rights 61%

No, I feel more could be done

Salesforce is, in my opinion, a model company. One that has the

Which industry events do you regularly attend?

I love working with Salesforce®.

There is tremendous potential

Top Reasons to Relocate

66% 62% 59%

BENEFITS CONTRACTOR &

63% 59% sure

4 Dental plan 55% 10 401k match 44%

5 Bonus 52% 11 Training allowance 36%

6 Flexible working hours 50% 12 Free mobile/cell phone 23%

Uncommon Benefits > 60 hours per week 7%

Health Insurance was identified as the most important

UNITED STATES Comparison of Selected Salaries by US City - Permanent ($)

Position Permanent ($) Freelance ($) AUSTIN, TX Junior Mid Senior

Administrator 90,529 103,074 120,967

Sales Director - 158,265 216,513 -

Administrator 105,701 124,998 138,866

Support 89,916 102,187 110,959 - Consultant - Functional 119,941 138,895 156,511

UNITED KINGDOM GERMANY