AUDIT CHECKLIST FOR RESTAURANT MANAGER

PPG IMPEX. THE FOOD CONTAINER

Job Description for Restaurant Manager / Asst. Restaurant Manager

Job Title: Restaurant Manager / Assistant Restaurant Manager
REPORTS TO: Chief Consultant / Management and Operations Team

POSITION SUMMARY:
Manage daily restaurant operations and assists with menu planning; maintains
sanitation standards and assists servers and hosts on the floor during peak meal
periods.
Strives to continually improve guest and employee satisfaction and maximize the
financial performance in areas of responsibility.

DUTIES AND RESPONSIBILITIES:

Oversea the dining area, supervises food and beverage service staff in accordance with
operating policies that he or she may help establish.
Creates a positive team atmosphere among Team Members.
Maintains records of staff periodic manner and operating costs.
Provides feedback and coaching to the Team regularly.
Understands building capability through Cross training (Service Team + Kitchen Team
interchange and interaction)
Treats all Team Members fairly, with respect.
Sets high standards for appropriate team behaviour on shift.
Works with food and beverage staff to ensure proper food presentation and proper
food-handling procedures.
Handle guest complaints in restaurants.
Schedules periodic food and beverage service staff meetings to ensure correct
interpretation of policies and obtain feedback from staff members.
Maintain budget and employee records, prepare payroll, and pay bills, or monitor
bookkeeping records.
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© 2018 – SQuare Consulting (INDIA)
 AUDIT CHECKLIST FOR RESTAURANT MANAGER
PPG IMPEX. THE FOOD CONTAINER

Check the quality of deliveries of fresh food and prepared goods.

Meet with sales representatives to order supplies such as tableware, cooking utensils,
and cleaning items.
Arrange for maintenance and repair of equipment and other services.
Total receipts and balance against sales, deposit receipts, and lock facility at end of day.
Ensures new products are executed properly the following roll-out.
Is capable of handling irritated customers with a friendly/calm attitude.
Ensures product quality and great service.
Shows enthusiasm about guest within the restaurant.
Is flexible in dealing with changes/problems (e.g., being short staffed).
Has effectively forecasted restaurant needs.
Shifts priorities and goals as work demands change.
Priorities tasks effectively to ensure most important tasks are completed on time.
Delegates and follow-up effectively.
Taking Ownership of issues or tasks and also give detail update of the F&B manager and
the General Manager.
Seeks, listens and responds to Guest feedback.
Coaches team on how to exceed Guest expectations.
Does not blame others; takes accountability for problems.
Effectively identifies restaurant problems through reports and can ideate & execute to
resolve the same.
Proficiency in using computer software to monitor inventory, track staff schedules and
pay, and perform other record keeping tasks.
Proficiency in Point of sale (POS) software, inventory software, Restaurant guest
satisfactory tracking software etc.
Assist in planning regular and special event Menu.

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© 2018 – SQuare Consulting (INDIA)
 AUDIT CHECKLIST FOR RESTAURANT MANAGER
PPG IMPEX. THE FOOD CONTAINER

The Tools to be used will be Housekeeping Checklist, Monitor Kitchen Inventory and
Wastage Reports, operate with constant study of on floor performance index of
Employees, Optimise Guest Satisfaction Index, Give regular involvement and reporting
on the workings of the day to day.

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© 2018 – SQuare Consulting (INDIA)