TRANSPORTATION PICKUPS

*picking up units/vehicles from dealerships

1.) Update printed Sheet

 reference printed dealership spreadsheet, write Pick Up Charge amount on left
hand side, lower portion of UVIS Merged NVRS Pick Up Order Report ("Sheet"),
below NVRS Comment ($ amount can be found on alphabetical dealership
spreadsheet, first column to right of name).
 handwrite updated dealership contact name/number, if applicable.
 write today's date on lower portion of Sheet, below typing.
 If it is known contact has day off, note this next to date on lower portion below
typing.
 Ford/Lincoln may change number

2.) Enter info into AMS software for Reps with day off
 Function>Vehicle>In-Transit Vehicles> opens pop-up window, titled Vehicle
Search - In Transit Vehicles
 Enter last 6 of vin# and click Search option (on top banner, on left). Opens pop-
up window In Transit Vehicle Maintenance
o Proof vin# and dealership info
o Scroll down to NVRS Outgoing Comment Code (located right column of
scrollable section)
- Click drop down, scroll down to select PC-104
on left side of column, enter outgoing comment.
e.g. "contact has Fridays off, will call Monday"
- Write PC-104 on Sheet next to "has off" comment
- Click Save
- Draw checkmark on Sheet next to PC-104, one checkmark per
each vehicle.
eg. for a Pick Up of 3 total vehicles = PC 104 üüü
- Return Sheet to folder
- Click x to close In Transit Vehicle Maintenance

3.) Call sales reps whom are available

*Mondays & Thursday - begin calls after 9:30a.m.
*Tuesdays, Wednesdays and Fridays - begin calls after 9:00a.m.
*they are stressed/busy toward end of the month
*if Ron Mikolajczak of Towne Ford OP,NY is unavailable, leave message
and push through to GTG. only for Ron!
-- mark “pt” (pushed through) on Sheet next to dispatch date.

 press 9 to make outside call +1 for out of area number.

 State name "calling from Adesa Buffalo to confirm pick-up for a lease turn-in(s)."
Provide make, model, last 6 vin# and first three of customer's last name.
 If unit is ready, write GTG (good to go) on Sheet next to today's date
eg. "4/2 GTG"
 if no answer/unavailable, leave voicemail or message for rep, including make,
model, last 6 vin and callback number 716-542-8111.
- Note on sheet next to today's date LM (left message) and time
message was left.
- if written message, note name of contact on Sheet
4.) E-mail sales reps

• reps who prefer e-mail can be found listed on printed dealership spreadsheet

5.) GTG - good to go

*reference screenshot printout

 CarsArrive Network (website)

http://reports.carsarrive.com/adesa_buffalo/
 Under Home tab, "CREATE A TRIP"
To determine owner, check indicators
1. Inspection - yes- Y = FMC/RCT/TPI
2. category code e.g. RCT (Red Carpet Lease)
A0708 - Ford Motor Credit Company LLC - Corporate(SP) (A0708)
*if inspection – no – N =
 Origin (pick-up location at dealership)
name = dealer name, will auto fill
proof dealership information/contact name and update, if needed

Carrier Instructions (instructions to drivers)

RCT/Yes inspected:
FMC/RCT/TPI *COMPLETE 3 COLUMN,SIGNED,ATTACH TO BOL~FILL
IN MILES~VERIFY FULL VIN~
RCT/Not inspected:
FMC/RCT/CR~ FILL IN MILES~ VERIFY FULL VIN
Transport type - dropdown to "drive away"
Transaction type - pickup fee - Red Carpet Off Lease
Carriers - ADESA Buffalo - Driver Pool
 Unit Information
enter full vin
year/make/model will auto-fill
add in color and first 3 customer's last name
e.g. 2016 Ford Escape/GY/ABC
enter in Customer Price aka Pickup Charge
check "Dispatch Now" box
 click Go and confirm Ok
 do not generate cover sheet
 confirm to not have transport price
 dispatch pick-up date: today
 dispatch delivery date: count current date, not including weekends, add 2 days.
 Update Sheet with delivery date and BOL numbers (BOL from Trips Created Pop-
up)

6.) Print BOL vehicle release authorization

 CarsArrive Network Website
 Scroll to bottom "Trips" spreadsheet
 Find "ASSIGNED" tab, expand cell
 click Print BOL link
 Proof numbers match from Sheet to screen
 Print to Printer36
  3 copies
 checkmark next to BOL # on Sheet
 close window, pickup at printer and put in "Out Folder"

7.) Finish NVRS notes in AMS

*reference screenshot printout

 Function>Vehicle>In-Transit Vehicles> opens pop-up window, titled Vehicle

Search - In Transit Vehicles
 NVRS finish "In Transit Vehicle Maintenance" window
- GTG :
NVRS Outgoing Comment Code Note:
NVRS Outgoing Comment: dispatched eta [date]
eg. "dispatched eta 4/3"

** *if it takes over three-day period to confirm GTG, once GTG

status is confirmed, choose
NVRS Outgoing Comment Code
NVRS1 – Change Date Avail For Pickup
NVRS Outgoing Comment:
“no return from messages left; will call [next business day of
week].”
(eg. "dispatched eta 4/3")

- LM : NVRS Outgoing Comment Code PC104

NVRS Outgoing Comment:
“no return from messages left; will call [next business day of
week].”

 Save top left

 write dispatched eta delivery date on Sheet
 checkmark delivery date after entered and saved
 cross out previous notes removed
eg. PC 104 üüü