Vivek Babu Verma

(India): +91-9045050203
E-mail:vivekvermaiet@gmail.com

Career Objective: “I visualize my career as tranquil of steady dedication accomplished through perseverance
and frenzied hard work. A true measure of my career worth includes all the benefits others have gained from my
success.”

SYNOPSIS

Young, energetic & result oriented professional with 12+ years of experience with multinationals in
Telecom Operations, managing switch nodes, Switch Core Network Operations, Roaming,
Performance, Planning and Optimization.

Currently working as Manager- Customer Service & Switch Operations and handling a team size of 16
engineers for TATA Communication Networks.

 Strong technical background in Telecom Core Network Operations.

 Driving senior management reviews.
 Experience on NSS Elements Release-4 DX200 Nokia Switch (MSS/HLRS), ATCA MSS/MGW.
 Basic knowledge Understanding of IMS (IP Multimedia System).
 Hands on experience of B- Table routing, GT Routing, emergency area routing, POI, ICR & other VAS
interfaces.
 Strong learning experience of Switching & Core network with internationally experienced people.
 Adroit at learning new concepts quickly and willing to work on challenging assignments.
 Excellent decision making skills with a positive and dynamic approach.

CORE COMPETENCIES
 Strong Client interfacing skills  Excellent Leadership Skills
 Excellent communication & presentation  Analytical Skills
skills  Excellent technical background
 Strong Team Management Skills
 COMPETENCIES

 Sound knowledge of GSM (2G, 3G & 4G) Technology and Core Network Nodes (MSC/MSS/HLR
including HLR).
 Worked on Core Network Operations, Planning, Performance & Optimization in Siemens,
Nokia switch core network.
 Knowledge of Network Protocols Signalling SS7, OSI, TCP/IP, BICC, SIP, SIGTRAN , ISUP,
MAP.
 Excellent hands on VBA programming and excel.

CAREER HIGHLIGHTS

 Blue Ribbon Award for flawless live of ICR with Airtel among all TATA circle first.
 Successfully managed Sunrise Project (Siemens to Nokia migration) and shifting from old to
New MSC at Agra
 Vodafone IMAD - I made a difference Award for successful site shifting project.
 Vodafone IMAD - I made a difference Award for HLR Migration project.
 Excellence Award from NOKIA SOLUTION for the automation of finding of down Circuits
using VBA
 BRAVO Award from NOKIA SOLUTION for maintaining zero down circuits & POI utilization.
 Won several laurels and appreciation for the efforts and hard work shown in achieving stated
targets consistently.
EMINARS DELIVERED
 Mobile Communications.
 Basics of GSM.
 GSM Architecture and Call flows.
 SS7 Signalling Systems.
 SIGTRAN and BICC flows

ORGANIZATINAL EXPERIENCE

 Since Feb 2016 to till date with TATA Communication in UP West, as Switch Manager.
 Since May 2009 to Feb 2016 date with Nokia Networks in UP West, as NSS Team Lead.
 August 2007 till May 2009 with Nokia Networks in Bihar as NSS Team Lead.
 Since September 2005 till August 2007 with Ericsson India (The Implementer) as NSS Jr.
Engineer.

WORK HISTORY

NSS Team Lead (JG-8) - Core Network Management Team, at Nokia Networks

Job Profile in Nokia Siemens Networks: Managing services for Vodafone Customer in U.P West
Circle.

Role & Responsibilities

 Regular coordination and follow ups with the customers on new projects and for reducing the
processes gaps.
 Work on development and improvement of processes, procedures and their documentation
and implementation.
 Work on providing best solutions to the customers to resolve critical issues.
 Proper utilization of manpower and time management.
 Updating own network IR21 and circulate with respective roaming partner.
 Maintaining of SIM Inventory and Internal Processes for New and current Roaming Tie-
ups.
 Handling Core Network for Vodafone UP West and performance monitoring of Core Nodes.
  Roaming data base configuration in DX200 HLR i.e. Roaming Profile, New PLMN, SCCP
routing.
 Managing 06 NOKIA MSS (ATCA & DX 200) and MGWs (IPA & ATCA).
 Responsible for getting all network related changes like Patch Loading, CD Upgrade, Core
related configuration.
 Looking after 3G-ICR Network deployment with Idea and Airtel and 2G-ICR Rollout for Airtel
and Tata.
 Planning for New Node Integration, BSC migration, Transcoder Reconfiguration, E1s
augmentation at various interfaces like Inter MSC, Ater interface and PoI etc.
 Monitoring of Network KPIs for Core Nodes.
 Signaling links monitoring and augmentation of LSL, HSL and SIGTRAN (Bandwidth
augmentation).
 Resolution of day to day Core NW issues.

Noticeable Contribution

 Successful HLR migration project for Vodafone.

 Successful migration of Siemens MSC to Nokia MSS.
 Successful completion of 3G roll-out project.

NSS Team Lead - Core Network Management Team, at Nokia Networks.

Job Profile in Bharti Airtel: Managing services of Bharti Airtel in Bihar Circle.

Role & Responsibilities

 Managed team size of 10-15 engineers as a Team Leader.

 Managing MSS,MGW, MSC and HLRs
 Meeting with the POI Customers, BSNL, Reliance and Idea, etc for Network performance
improvement plans.
 PoI Augmentation and new connectivity from Switch end.
 New Node connectivity/Layout plan finalization.
 Timely updating the Database.
 Implementation of new features as & when contracted.
 Analysis of traffic pattern and impact on switch.
 Monitoring the occupancy of all Engineering components including the various processor
loads.
 Regular performance monitoring, analysis of traffic reports and issuing WO to ensure
availability of Resources.
 Creation and definition of Routing Tables for call flows.
 Planning and Resource Management as per project requirement and timelines.

Jr. Engineer - Switch Network Management Team with Ericsson India (The Implementer)

Job Profile in Aircel: Managing services of Aircel Orissa.

Role & Responsibilities

 Ensuring constant check over network performance indicators at Switch-Poi interfaces like
ASR, Poi utilization, signaling load, congestion, call lost, etc with the help of these reports.
 Analysis of system performance indicators like CSR, Processor load etc.
 Reporting of utilization, call lost at A interfaces to the BSS management.
 Modification of routes, providing blocking/ call gaping in case of network unavailability or
congestion as per authorization level.
 Augmentation of E1s to Poi, TRAUs to BSC and POI implementation
 Configuration of cell, new BSC, creation of nailed up connection.
 Opening of new codes, routing of it and to make open own codes at other PLMN.
 SS7, ISUP & MTP routing as well as database creation.
 Database creation for POI & BSC integration.
 Responsible for Backup’s, Record keeping, Documentation.
 Monitoring system alarms, fault identification.
 Restoration/Escalation of fault as per priority basis
TRAINING AND CERTIFICATIONS:

 9 Days training on GSM Planning & Optimization.

 One Week training on GSM System Overview.
 One Week training of DX 200 and MGWs
 Advanced routing and analysis conducted at Gurgaon
 Managerial Training by TATA (Skillsoft ) :- Delegation of Team ,Managing Diverse Team,
Treating your direct reports fairly, Overcoming Challenges of Managing Top Performers,
Engaging Top Performer, Being a Fair and Caring Manager,
 A Forty five Days industrial training in 509, Army Base Workshop Agra, Uttar Pradesh

PROFESSIONAL QUALIFICATIONS

 Bachelor of Engineering and Technology [2000-2004] – I.E.T Khandari, Agra, India.

 Agile Scrum Master (20th March 2018)

PERSONAL DETAILS

Date of Birth: July 28, 1980

Nationality: Indian
Languages Known: English and Hindi
Gender: Male
Marital Status: Married
Current Address: H.No. -48, Vimal Enclave, Shamshabad Road Agra (U.P.)-282001

REFERENCES

 Mr. Vinay Mishra- SSM ( Nokia ), Ph. No: +91 9759214234

 Yougendra Bisht –Manager (TATA /TTL), Ph. No: +91 9219509363