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Ariba Network

Registration Guide

© 2013 Ariba, Inc. All rights reserved.


Agenda

• Introduction
• Supplier Registration Process
• Supplier Membership Program
• Multi-Org: Ariba Invoice Consolidation
Rules for Suppliers
• Ariba Network Support

2 © 2012 Ariba, Inc. All rights reserved.


Introduction

© 2013 Ariba, Inc. All rights reserved.


Registration Guide

• SAP has recently completed the acquisition of Ariba and


would like to onboard its valued suppliers onto the
Network, enabling them to share in the benefits of
effective eCommerce collaboration.

• The Registration Guide shows to new suppliers how to


register at the Ariba Network and to existing users how to
incorporate SAP in their already existing accounts.

• This guide also deals with the SMP fees and describes how
to access supplier support.

4 © 2012 Ariba, Inc. All rights reserved.


What is the Ariba Network?
Connects buyers and suppliers for successful business collaboration

Network

5 © 2012 Ariba, Inc. All rights reserved.


Why we are moving to eCommerce
Initial situation: Paper invoicing, a general disadvantage

High invoice Needs to send


processing invoices in
costs different formats

Limited Limited
reporting and/or visibility into
detail spend invoice
visibility payment status

Buyer Manual Invoice inquiry


Supplier
intensive labor hassle - back
for accounts and forth calls
payable & e-mails

Low control
of quality & Payment
presentment delays
of data

6 © 2012 Ariba, Inc. All rights reserved.


Supplier Benefits

Find Buyers 30% growth in existing accounts


Ready to Buy 35% growth in new business

75% faster deal closure


Accelerate the  75% order processing productivity gains via
Sales Cycle cXML
 80% increase in order accuracy through
PunchOut
Improve
Customer 15% increase in customer retention
Retention Up to 99% renewal rates

Get
Paid 20% faster payment
Faster 6 day DSO reduction

7 © 2012 Ariba, Inc. All rights reserved.


Ariba Network Growth
Your Customers and Competitors are Already on the Ariba Network

350 350 700 700


300+ 700,000+
Buying Organizations 600 600
Selling Organizations

Sellers on Network (K)


300
350 300 700
Buyers on Network

500 500
600
250
300 250 60% Growth 400 400
500
300 300
200
250 200 400
200 200 338% Growth
300
150
200 150 100 100

2007 2007 2008 2008 2009 2009 2010 2010 2011 2011 2002007 2007 2008 2008 2009 2009 2010 2010 2011 2011

150 100
$200 45
$2002007 2008 2009 2010 2011 45 2007 2008 2009 2010 2011

40
$175 40
$175 40
$200 45
$193B+ Spend 35 40M Transactions

Transactions on Network (M)


$150 35
$150 Per Year 40 35
Per Year
Spend on Network ($B)

$175
30
30
$125 35 30
$125 25 93% Growth
$150
25
Invoices (17M)
$100 30 25
$100 20
$125 20
25
$75 95% Growth 20
15
$75 15
$100 2007 2008 2009 2010 2011 20 2007 2008 PO’s (22M)
2009 10%2010
Growth 2011
2007 2008 2009 2010 2011 2007 15 2008 2009 2010 2011
$75 15
10
2007 2008 2009 2010 2011 2007 2008 2009 2010 2011
2007 2008 2009 2010 2011

Growth rates from 2007 to 2011


8 © 2012 Ariba, Inc. All rights reserved.
Supplier Registration
Process

© 2012 Ariba, Inc. All rights reserved.


Setting up language on your browser
Configure your browser to view the Ariba account in desired language

• Mozilla Firefox
 Launch Mozilla Firefox => click on
“Tools” on the top of the screen =>
Options => on the sheet “Content” click
on “Choose” in the section Languages
=> Add a desired language and move it
to the top of the list of languages =>
click on “OK”

• Internet Explorer
 Launch Internet Explorer => click on the
Tools icon => click on “Internet
Options” => on sheet “General” click on
a tab “Languages” at the bottom of the
window => click on “Add” to add desired
language => move the language to the
top of the list => Click on “OK”

10 © 2012 Ariba, Inc. All rights reserved.


Guidance note

Please do not use the


general account
creation process.

If you open an Ariba


Network account using
this link, your new
account will not
automatically create a
trading relationship with
your customer.

11 © 2012 Ariba, Inc. All rights reserved.


Supplier Registration Process

1 Invitation Letter
 This email contains information about electronic transactions
with SAP and a link to the Landing Page
2 Landing Page
 2 Options
 First time User Account
 Existing Supplier Account
3 Registration
 3 steps to complete
4 Account configuration
 Configuring PO and Invoice routing methods
 Configuration confirmation

12 © 2012 Ariba, Inc. All rights reserved.


1
Manage Invitation Letter
Open the Invitation Letter that you received at
your email address from
ordersender-prod@ansmtp.ariba.com and
scroll to the section Action Required and click
on the link
Supplier123456
Click here to proceed

You will be redirected to the Landing page

In case you did not receive the Letter, please


check your spam folder and enable
ordersender-prod@ansmtp.ariba.com as a
trusted resource

SAP

13 © 2012 Ariba, Inc. All rights reserved.


2 Landing Page

SAP

Two Possibilities:
1
First Time User – click “Register now” to start the registration and follow the instructions on the
next slides.
2
Existing User – Log in using you current Ariba username and password in order to accept the
relationship with SAP.

14 © 2012 Ariba, Inc. All rights reserved.


1 First Time User
3 Supplier Registration – Step 1
Company information

Information pre-populated on this


page was provided by your customer.

Please, check if the information is


accurate.

Correct or complete wrong or missing


data.

For instructions on how to select the


commodities, please, see the next
slide

15 © 2012 Ariba, Inc. All rights reserved.


1 First Time User
3 Supplier Registration – Commodity Chooser
1. Click on Add to access the
commodities window
2. Type in a keyword which
would describe in general
what your company
provides and Click on
Search – if no matches are
found, use a different
expression
3. Select the area of business
and click on Add or
Browse the Categories to
find more precise matches
4. Selected commodities
appear in My Selection
section
5. Click on OK or Add to add
more commodities
6. After the Commodity
Selection window closes,
the chosen commodities
are displayed in the
Commodities section
(see next page)
16 © 2012 Ariba, Inc. All rights reserved.
1 First Time User
3 Supplier Registration – Commodity Chooser
Ariba Discovery
An online Ariba Network database of suppliers
accessible by all Ariba Network members

Postings made by any Ariba Network registered buyer are matched to you
based on the commodities you select. That is why commodity selection is
an important part of creating and maintaining an Ariba Discovery profile.

When a match is found you will receive an email notification of business


opportunity to your email address.

17 © 2012 Ariba, Inc. All rights reserved.


2 First Time User

Administrator Information + Terms of use


Complete the information in the
fields (those ones marked with
an asterisk are required to be
completed)

Username can be identical with


your email address but is not
necessary and is case-sensitive

Password must consist of at


least 8 characters and must
contain letters and numbers, it is
case-sensitive

The answer to the Secret


question is not limited (will be
needed when requiring a
forgotten password or
username)

Check the box to accept the


terms of use.

18 © 2012 Ariba, Inc. All rights reserved.


1 First Time User
3 Supplier Registration – Step 3
Activate and Verify your email

19 © 2012 Ariba, Inc. All rights reserved.


1
First Time User
Ariba Network sends you 1 more email

You will receive one


more email in your
Inbox containing
information about
the Ariba Network
and instructions for
next steps

20 © 2012 Ariba, Inc. All rights reserved.


1 First Time User

Supplier Account is Created

Your Ariba Network


account is created

Now, you need to


configure your
Company profile and
your account so that
you can freely
transact with your
customer
21 © 2012 Ariba, Inc. All rights reserved.
Complete your Company profile

Once logged in to your account you have the option to give a more
detailed description of your companies profile.

This information is optional but we advise you to complete as much


information as possible as this will give your buyers a more detailed
overview of your activities.

More information about this can be found in the Account Configuration


guide.
22 © 2012 Ariba, Inc. All rights reserved.
4
Account Configuration Configure your
account through
clicking on the
“Pending Tasks” link
and complete the
configuration as
required

After you have


completed the
configuration, do not
forget to confirm the
settings by clicking on
the “Complete Task ”
link

Click on “Refresh” if
necessary

To get more
information on how to
configure your Ariba
Network account go
to the Account
Configuration Guide

23 © 2012 Ariba, Inc. All rights reserved.


Account Access
To access your account
go to:
http://supplier.ariba.com
OR
www.ariba.com

Log in using your


Username and
Password

24 © 2012 Ariba, Inc. All rights reserved.


Supplier Membership Program

© 2012 Ariba, Inc. All rights reserved.


Supplier Membership Program

• The Ariba Supplier Membership Program (SMP) helps you maximize the
benefits your business receives by combining value-added functionality and
services tailored to your level of participation on the Ariba Network.

• There are two components to the Supplier Membership Program: the Network
Transaction Service subscription and the package subscriptions.

26 © 2012 Ariba, Inc. All rights reserved.


Subscription Offerings for Ariba Network Sellers
Differentiate – Grow – Automate

Advanced
Enterprise • Ariba Ready (Silver)
Plus • Ariba Live pass

+
• Data cleansing & • Ariba Ready (Bronze)
Level of Subscription Package

Enterprise enrichment • Integration Connector


• Commerce Assistance (Dell Boomi)
+
• Access to cXML/ • Technical Support
Premier EDI integration
standards
+
• Collaboration + • Catalog Capability
Select • Customer Support • Access to
(functional) Discovery
+ + More advanced subscription packages
• Collaboration • Catalog Capability offer additional benefits above and
Standard • Customer Support • Access to beyond those offered by the lower
(functional) Discovery subscription packages
Entry Level

27 © 2012 Ariba, Inc. All rights reserved.


Ariba Supplier Membership Program
Helping Sellers to Differentiate – Grow – Automate

Network Transaction Service Subscription Fees


Annual Volume Per Annual Annual Volume Across All Subscription Annual
Customer Relationship Fees Customer Relationships Fees
< €35K or < 5 documents* None < €35K or < 5 documents sent* Standard None
€35K to < €185K and 5+ documents Select €39
€35K to < €10M and 5+ 0.155% of
documents total volume €185K to < €745K and 5+ documents Premier €395
€10M+ and 5+ documents** €15.500 €745K to < €7.5M and 5+ documents Enterprise €1.945
€7.5M+ and 5+ documents Enterprise
€5.795
Plus

*Sellers transact at no cost if no single customer relationship transacts 5 or more documents and €35K or more annually
**Only 1.2% of transacting sellers reach the €15.500 cap
Note: Sellers who use cXML or EDI technologies and transact 5+ documents and €35K+ annually automatically receive the €395 Premier or higher level subscription

• FREE for all sellers to join and begin transacting


 Free registration provides everything sellers need to collaborate
• Paid participation adds value
 Value-added features, support and services
• No surcharges for sellers with multiple divisions, business units, or subsidiaries using the Network

28 © 2012 Ariba, Inc. All rights reserved.


Ariba Supplier Membership Program
Additional currencies

Cap per
Standard Select Premier Enterprise Enterprise Plus
Relationship

Under €35K / €35K to €185K to €745K to


Annual transaction volume €7,5M or more
5 documents less than €185K less than €745K less than €7,5M
EUR
Subscription Fee Free €39 €395 €1.945 €5.795

Network Transaction Service Free 0.155% of total volume €15.500

Annual transaction volume Under £30K / £30K to £155K to £625K to £6,25M or


5 documents less than £155K less than £625K less than £6,25M more
GBP Free
Subscription Fee £33 £330 £1.645 £4.895

Network Transaction Service Free 0.155% of total volume £13.200

Annual transaction volume Under 45K / 5 45K to less than 225K to less than 950K to less than 8,5M CHF
documents 225K CHF 950K CHF 8,5M CHF or more
CHF
Subscription Fee Free 47 CHF 445 CHF 2.395 CHF 6.895 CHF

Network Transaction Service Free 0.155% of total volume 19.350 CHF

Annual transaction volume Under $50K / $50K to less $250K to less than $1M to less than $10M or more
5 documents than $250K $1M $10M
USD Free $50 $495 $2.495 $7.495
Subscription Fee

Network Transaction Service Free 0.155% of total volume $20.000

29 © 2012 Ariba, Inc. All rights reserved.


SMP Subscription Guidelines and Benefits
Standard Select Premier Enterprise Enterprise Plus
Gain visibility into customer processes
Enhanced Enhanced Enhanced Enhanced
Collaborate with customers on orders, invoices, and
document routing document routing document routing document routing
payments
& reporting & reporting & reporting & reporting
Access Ariba Global Customer Support for functional
Included Included Included Included Included
and navigational assistance
Expand your organization’s collaborative commerce
capabilities by attending cXML and catalog e-learning Included Included Included Included
courses
Gain exclusive access to program management
services and expert advice to transform your Priority access VIP access
collaborative commerce capabilities
Grow wallet share and find new customers
Provide a superior shopping experience with CIF or
Included Included Included Included Included
Ariba PunchOut catalog technologies
Enhance your catalog with Ariba’s introductory data
100 items per 500 items per
cleansing and enrichment services (in English, Italian,
year year
Portuguese, Spanish, German, French, and Japanese.)
Showcase your collaborative commerce capabilities Ariba Ready Ariba Ready
with Ariba Ready certification Bronze Silver
Network with customers and prospects at Ariba LIVE 1 pass per year
Reduce cost of sales and get paid faster
Automate the submission and receipt of orders and
invoices with use of cXML and/or EDI integration Included Included Included
standards
Access Ariba Seller Technical Support for configuration
Included Included Included
and integration assistance
Use the Ariba Integration Connector, Powered by Dell
Boomi to enable connectivity to your back-end system, Extended
Basic integration
helping you reduce manual work and serve customers integration
more efficiently

30 © 2012 Ariba, Inc. All rights reserved.


Multi-org: Ariba Invoice Consolidation
Rules for Suppliers

© 2012 Ariba, Inc. All rights reserved.


Branch 1
Parent Account
ANID1
Supplier Entities

Branch 2, ANID2 Branch 2, ANID2

Branch 3, ANID3

Branch 4, ANID4

Customers

Customer X Customer Y
ANIDX ANIDY

Ariba invoice consolidation for supplier accounts possible.


Fees can be invoiced only to parent account with payment cycle Ariba invoice consolidation
synchronized for the entire group. for supplier accounts is
The cap fee for the entire supplier group per buyer relationship is €15,500 specific to a customer X.
($20,000). Fees invoiced for relationship
This consolidation is related only to invoice issued by Ariba to the supplier, with buyer Y are invoiced
business operations of each entity can still stay discrete, yet can be linked separately.
too (master account).
32 © 2012 Ariba, Inc. All rights reserved.
What is Required to Participate in a Multi-
Org

• The supplier designates a parent ANID under


which the invoice will be viewed.
• The selection of the parent ANID determines the currency of the
multi-org invoice
• A confirmed list of child ANID’s to be included on the invoice

• A Multi-Org is NOT:
• A way to merge accounts
• A way to get a discount on Network Transaction Service fees

33 © 2012 Ariba, Inc. All rights reserved.


To create a Multi-Org:

How to Create a Multi-Org 1. Open the dropdown


menu => Account
Hierarchy
2. To add child
accounts click on
Link Accounts
3. The network will
detect if there is
an existing
account with
corresponding
information.
4. On the next page
either log in as an
Administrator or
send a request
through an online
form as a Not
Administrator
5. Once the request is
confirmed by a
child account
administrator, name
of the linked
account is
displayed on the
Account Hierarchy
page

34 © 2012 Ariba, Inc. All rights reserved.


Ariba Network Support

© 2012 Ariba, Inc. All rights reserved.


Training and Resources
SAP Supplier
Information Portal

Supplier Information
Portal contains specific
documentation and
training material from
the home page of your
account.

Click the
Administration
Navigator and then
click the Customer
Relationship tab.

The portal link is


located next to your Review the presentations to learn more about transacting with SAP
customers name in the • Account Configuration
middle of the screen • SAP Purchase Order Management Guide
• SAP Invoicing Guide

36 © 2012 Ariba, Inc. All rights reserved.


Training and Resources
SAP Supplier Information Portal

37 © 2012 Ariba, Inc. All rights reserved.


Training and Resources
Ariba Network Standard Documentation
Go to: http://supplier.ariba.com
Click on the Help link in the upper right hand corner of the page to access Product
Documentation

38 © 2012 Ariba, Inc. All rights reserved.


Training and Resources
Useful Links
Ariba Supplier Membership page - http://www.ariba.com/suppliermembership

Ariba Network Hot Issues and FAQs - https://connect.ariba.com/anfaq.htm

Ariba Cloud Statistics – http://trust.ariba.com


• Detailed information and latest notifications about product issues and planned
downtime—if any—during a given day.

Ariba Discovery - http://www.ariba.com/solutions/discovery-for-suppliers.cfm


• Information regarding Ariba Discovery for Sellers

Ariba Network Notifications - http://netstat.ariba.com


• Information about downtime, new releases and new features

39 © 2012 Ariba, Inc. All rights reserved.


Who Should You Contact?
Supplier Support During Deployment
Ariba Network Registration or Configuration Support
• Suppliers may contact SAPenablement@ariba.com for any questions regarding
registration, configuration, Supplier Membership Program fees, or general Ariba
Network questions.
SAP Business Process Support
• Suppliers may contact the SAP Supplier Enablement team at SAP_GPO@sap.com
for business-related questions.

Supplier Support Post Go-Live


Ariba Network Support for Actively Transacting Suppliers
• Have your Ariba Network ID (ANID) available. It is located at the top right corner of
your account home page
• Call the specified number for your region as noted below:
Region Contact Number
US/Canada Toll Free: 1-866-31ARIBA (1-866-312-7422)
North/South America +1-412-222-6170
Europe, Middle East and Africa +44 (0) 20 7187 4185
Asia Pacific +65 6311 4585

40 © 2012 Ariba, Inc. All rights reserved.


Supplier Support Post Go-Live
Go to http://supplier.ariba.com
If you forgot your username or password click on the link Forgot Username? or Forgot Password?
If you need to contact support click Contact Support

41 © 2012 Ariba, Inc. All rights reserved.


Supplier Support Post Go-Live
Ariba Network support by Web – Submit Support Ticket
Log into your account.
Click the Help link.
Click Contact Support.

Fill out web-form.


Select Category of Issue.
Note SAP in the Issue
Description.

Reference the Service


Request # in future
correspondence about the
issue.

Click Submit

42 © 2012 Ariba, Inc. All rights reserved.

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