O w i n g s M i l l s , M D 2 111 7

Cell: (856)-831-9936  choosehiggy20@gmail.com

SHANAE HIGGENBOTHAM
OBJECTIVE
To acquire a position as a competent, hardworking entry level administrative
coordinator for a well established and customer service oriented organization
which can use my previous experience. I have the ability to provide strong
interpersonal skills as well as providing good patient care.

EDUCATION
CCBC Preset
Medical Coding Program
Owings Mills, MD

Hands On Dental Assisting Training School, LLC

Rockville MD 20852
Front Office Course/Dental Assistant Refresher Certificate of Completion
(February 2018)
Course work in Front Office Procedures/Efficiency/Competency/Professionalism

Harris School of Business: Voorhees, NJ July 2014- May

2015(Graduated)
Dental Assistant Program
Knowledgeable and skill set in all forms of dentistry

Wesley College: Dover, DE January 2013- May 2014

Media Arts
Scholars Day Volunteer (Photography)

Burlington County Institute of Technology: Westampton, NJ 2012 Graduate

Entertainment Technology (Diploma)
(Yearbook Club, People’s Choice Award)

SKILLS AND ABILITIES

 Enthusiastic team member
 Telephone Procedures/Scheduling/Billing
 Well Organized & Efficient
 Sterilize treatment rooms and instruments
 Knowledgeable with all dental specialties/take radiographs
 Medical Database: Alta
 Dental Software (Dentrix, Eaglesoft, SoftDent)

DENTAL CERTIFICATIONS
New Jersey Dental Radiology License, (RHS)
Health Insurance Privacy and Portability Act, (HIPPA) 2014
Occupational Safety and Health Administration, (OSHA) 2014
Cardio-Pulmonary Resuscitation, (CPR) 2017

EMPLOYMENT

MA X SC O RE C RE DI T, L. L. C. — M A RC H 2018- A PR I L 2018

REFERENCES Available upon request

 O w i n g s M i l l s , M D 2 111 7
Cell: (856)-831-9936  choosehiggy20@gmail.com

V E R I F I E D A N D I M P O RT E D E N R O L L M E N T F O R M S ; A L S O G R E E T C U S T O M E R S A N D
T RA N S FE R R E D M E S S AG E S .

CR O W N PO RT RA I TS, L. L. C. — JA N 2017- NOV 2017

Overseeing all studio functions, ensuring consistent and accurate cash management
skills while maintaining maximum customer satisfaction. Also selling, and
manufacture photographs.

PRE SC H O O L PH O T O G RA PH ER , PHI L A DE LPH IA , PA /NJ — 2017 (SPR I NG SEA SO NA L)

Worked closely with center staff to establish appropriate classroom work flow and
effectively resolve issues. Organized materials, assemble photography equipment
and ensured safely transport and maintain confidentiality of school and student-
related information.

DATA RE F ER RA L C LE R K /M E DI C A L CA LL C E NTER , M C G UI RE A IR F O RC E B A SE , NE W
JE R SE Y — SE P 2015- SE P 2016
Reviews referrals for administrative completeness and researches covered benefits
prior to processing. Organizes and researches patient records, extract needed
information, and review records f
R EC E PT I O NI ST /A SSI ST., S A RA F O NC E S A , D. D. S ; MO OR E STO WN, NJ — 2014- 2015
Maintained and managed patient records in compliance with privacy and security
regulations. While confirming and scheduling appointments. Dental assisting included
chair side with doctor, sterilization, treatment room set up, and took x-rays. Along
with many other related duties.

REFERENCES Available upon request