Académique Documents
Professionnel Documents
Culture Documents
Responsibility
Leadership team /
Project selection Linked to Business goals (BBS, KPI, Customer issues)
process owners
Leadership team /
Draft project charter Problem description (Compelling case for the project)
mentor/ Coordinator
To define the process & product scope. Inputs identification
SIPOC Team
& possible data collection objects
To map micro (small 'y') from (big 'Y'). It clearly establishes
CTQ Tree &
operational definition of measure for CTC / CTB. Also Team
Specification table
establishes defect definition
Finalize project
At minimum it should contain the following -
charter
Measure Phase
Analysis Phase
Detailed process To identify process variables affecting CTQs and for cycle
mapping time projects - to identify VA / NVA activities
NVA activities are defined if it does not match any of the
following conditions
Customer is not willing to pay for that activity, It doesn't
change the shape of the output, not done right first time