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INTRODUCTION
Employees tend to accomplish and do tasks. They handle the organization goals and
objectives because they know the nature of work that occurs in it, (Robbins, 2005) Leadership,
negotiations, decision making and communication compose the main key components of a
manager’s work. Usually, the organizational units are divided into many categories which
include the following: interpersonal, informational and decision roles. These units and divisions
Nowadays, most of the companies and organization among the world are suffering from high
employee turnover in the workplace, the thing which is leading to the loss of potential
employees in the workplace. Nowadays, most of the Lebanese organizations, especially the
Lebanese Banking Sector, are facing high employee turnover which is resulting in loss of
potential employees, incurring high overhead costs, training costs and time (Abedigal. 2010).
This is considered a major problem nowadays, because it is affecting the productivity of the
Lebanese Banking Sector in a negative way according to a research done by Abdul Kareem
(2010).
Motivation is considered one of the most important key features of human resources in order to
have effective and efficient productivity in the workplace. Thus, human resources nowadays
should focus on motivating employees in the workplace in order to maximize their productivity
maximize performance and retain potential employees in the banking sector .In addition to that,
the research will state the factors needed in the workplace in order to increase motivation in the
understanding about motivating employees in the banking sector. In order to serve the above
RQ1: What is the impact of motivation on the performance of the Lebanese Banks?
RQ2: What is the relation between motivation and employee turnover in the Lebanese Banks?
the sample and population of the study, the methodology implemented, dependent and
independent variables and the instruments which will be practiced to collect the data.
The dependent variable of this research is motivation. Since the aim of the research is to
strategies.
It is measured through the Likert scale: strongly disagree, disagree, agree, and strongly
agree. This helps us understand how participants from different companies respond to the
questionnaire regarding the relation between employee’s values and its effect on the performance
1.5.4 Instrumentation
This study is conducted to identify the importance of working values in achieving job
satisfaction for employees in the Lebanese Banking Sector. Questionnaires and surveys were distributed
over employees in different retail shops in Lebanon. The research addresses 100 employees working in
this sector in order to get their feedback and to be able to analyze the statistics to come up to a reasonable
solution.
1.5.5 Conclusion
Questionnaires and surveys will be distributed among the employees from different
managerial levels. In the following chapter the research will analyze this data to locate the
weaknesses and to be able to come up with a solution that should be suggested for banks to