Bharti Airtel

Global Data Services

Aditya Bhalla
Manager-Global Wholesale Data
aditya.bhalla@in.airtel.com
y @
M:+919810401577
By 2015 airtel will be the
most loved brand,
enriching the lives of
millions
The Company
Company…Bharti
Bharti airtel
No. of circles (India) Today Countries

1 5 15 22 19

1996 2001 2003 2004 2010

Fully
y integrated
g telecom p
player
y offering
g end to end solutions and entering
g
new geographies
Growth Trajectory Reflected
in the Numbers
1996 2011

Single Circle Operator Company Profile Largest integrated

private telecom operator

< 25k Customers ~ 221 mn

~ USD 17 mn Revenue ~ USD 13 bn

~ USD 2.5 mn EBITDA ~ USD 4 bn

~ USD 1.4 mn Cash Profit ~ USD 4 bn

~ USD 16 mn Market Capitalization ~ USD 30 bn

Continuing on our journey of Value Creation

Note: 1) 2011 financials are as per FY 2011 results. 2) Exchange rate: Financials as of 31stMar 11 : Rs 44.65
 Financials & Positioning
Key financial metrics g in the world & in India
Positioning

FY 11 (in Mn) ‰ 3rd LARGEST wireless operator in the world

Customers 220.9 ‰ LARGEST private INTEGRATED telecom

company in India
Revenue $ 13,319

‰ 5th LARGEST INTEGRATED telecom operator

EBITDA $4
4,472
472
in the world

Cash Profit $ 3,983

‰ LARGEST operator in NLD, ILD and VSAT
Net Income $1
1,354
354 business

EBITDA Margin (%) 34.6 ‰ LARGEST TELECOM company listed on

Indian Stock Exchanges
ROCE (%) 10 8
10.8

Note: FY11 numbers are as per IFRS as per March11 quarterly report. Exchange rate for Re to $ conversion: 44.65. (1) 3rd largest wireless
operator in the world refers to in-country (single country) operator based on the number of subscribers.
Some Recent Recognitions
2010 Market
M k tL Leadership
d hi Award
A d for
f
Wholesale Data Services & The Infotech 100 list
Large Enterprise Telecom Services Best Global Wholesale Carrier 2009

“Best Carrier India

Award” 2009 Bestt E
B Enterprise
t i
& Connectivity provider
“Ovum Best Telco 2009
Transformation award”

2008 Market Leadership Award for Wireless Service Provider of the Year 2009
Wholesale Data Services & Market Leadership Award for
Large Enterprise Telecom Services Wholesale Data Services

Best Project Management Best Enterprise Connectivity

Award for eGram project provider 2010
The World of airtel
US

africa
ƒ Kenya ƒ Burkina Faso asia
ƒ Ghana ƒ Gabon ƒ India
ƒ Sierra Leone ƒ Chad ƒ Bangladesh
ƒ Tanzania ƒ Congo B ƒ Sri Lanka
ƒ Zambia ƒ Madagascar ƒ Hong Kong
ƒ Uganda ƒ Seychelles ƒ Singapore
ƒ Malawi ƒ Nigeria ƒ Thailand
ƒ DRC ƒ Africa HQ ƒ Malaysia
ƒ Niger
g

europe
airtel Integrated Telco -
advantage
‰ End-to-end comprehensive communications portfolio offers you world-class
infrastructure
‰ Complete integration of services with existing infrastructure
‰ Expertise in network design, deployment, delivery and management
‰ Global alliances with some of the most respected companies: IBM, Cisco,
RIM, etc.
‰ Vertical domain knowledge: Rich experience & expertise in multiple
technologies and platform
‰ World class customer care & delivery: Ability to meet predefined SLA
‰ Geographical presence & global network offering global coverage
‰ Our people are our best resources: Finest industry experts with in
in-depth
depth
domain knowledge
‰ Using Six Sigma and 5S methodology: Proven system and processes
‰ We have offices at all key locations across the globe
Certifications and Quality
Practices
‰ ISO 27001 certified NOC
Operations
‰ TL 9000 certified NOC
‰ TL 9000 certified Network Planning
& Designing
‰ Using six Sigma and 5S
methodology
‰ Highest ICE (Process compliance)
score across airtel
‰ Highest ESAT(Employee
Satisfaction) score across airtel
Global
Business
Complete
Suite
Global Business Complete Suite
With state-of-the-art Global Satellite International gateway infrastructure, coupled
with
ith International
I t ti l & National
N ti l terrestrial
t t i l network
t k with
ith latest
l t t technology,
t h l we offer
ff a
range of services and solutions to meet your demands.
Global Business Global Transmission
Global MPLS Global IP Global Voice
Solution Services

• Satcom Solution • Submarine • Fully Managed • Global Transit • Voice termination

• Media Services Capacity Services • Regional Transit, (Wholesale,
• Global • Global Leased • Flexi Connect AS Transit India)
Transformation Circuits • Carrier MPLS • Managed Internet • Global Hubbing
Services • Ethernet • 95th Percentile • International Toll
• Backhaul Free Services
(ITFS)
• Home Country
Direct
• Premium routes
with guaranteed
CLI
• International
Signalling Service
 Our International POPs

Canada
Russia
Netherlands
London

Los Angeles Dallas Germany

New York
Paris
Italy China Tokyo
Chicago India Japan
Hong Kong

Thailand
Dubai
Vietnam
Philippines
Combodia
Ghana Sri Lanka Malaysia
Nigeria Singapore
Indonesia

Kenya Singapore (GS)

Existing PoPs Upcoming PoPs

iMPLS iMPLS Sou ca

South Africa
Austrailia

IPL IPL

IP IP
Our Global Network Footprint
Global Reach

ed
OP
es

ographies Covere
PO
Cable

7 owned
d sub
b sea cables
bl 10 Intl. POP`s US | UK
SMW-4 | i2i | AAG
IMEWE | Eassy| EIG | UNITY • LA
France & EU
• NY
Capacity on Middle East
• HK
APCN2 I C2C I JUS I CUCN
TEN I Seacom I TEAMS I • Paris
Glo1 Singapore | Japan | HK |
Main One I Hibernia Atlantic • Sri Lanka Malaysia | Thailand

Geo
Apollo I TAT 14
• Thailand
Sri Lanka | Bangladesh |
Terrestrial link from • Malaysia Bhutan |Nepal | China
India to
• Singapore
China
Chi Af i
African continent
ti t
Nepal • London
Bhutan
• Japan
Pakistan
Diverse & Smart | Choice of 3 Paths on Everyy Route

India – ME –
SMW4 , IMW, EIG, TEN
EU

Atlantic Apollo, Hibernia, TAT14

IIndia
di -
I2i, i2i backup, SMW4
Singapore

Singapore -
J
Japan AAG APCN2,
AAG, APCN2 C2C

Japan - US Unity, JUS, CUCN

East Africa Eassy, Seacom, TEAMS

West Africa Glo1, MainOne, WACS (p)

 Global Transmission Services
Global Transmission Specialized India IPL Global Ethernet
Services Services Services

• from E1 to Waves • 134,000 route • EoSDH

Kilometers of
• Cable & Route Fiber • EPL,, EVPL (MEF
(
Diversity Aligned)
• 1500 SDH PoPs
• IRU,& Leased • Standard &
Offerings • 94 cities local Managed
access Ethernet
• Half circuit & Full • 8 global exit
circuit offering routes
• Protected &
unprotected
offering.\
• Interconnects
with all major
global players
Global Transmission Services: Fresh & Flexible

Comprehensive New
C End-End Global
G
Network & Latest Coverage in over 50
Submarine Assets Countries

Capacity Range:
Diversity on Every Leg; - E1 to 10G
Abundant Capacity - SDH & Ethernet
- Short Term to IRU
 Deeper not just wider

Ownership
• Diverse Backhaul
I2i, SMW4,
networks – Singapore , IMEWE, EIG,
AAG,
G, Unity,
U y,
Europe, HK, US, Japan SJC, Eassy

• POPs across regions, 17

global POPs by year end
• Multi Service Platform – Terrestrial
Transmission, MPLS, IP, India Network, airtel Partnerships
China, Nepal,
Pakistan,
Global AJC, RNAL,
Ethernet Bhutan, India Network TEAMS, PIPE
Transit
• Nextt Generation
N G ti fully
f ll
redundant Equipment

Assets
ssets
TAT14,
Hibernia,
Apollo,
APCN2, EAC,
TEN
 MPLS Network
Kuala Lumpur
Pune
Bangkok Tier 2 Surat
Manila
Ludhiana
Tokyo Ti 3 P
Tier PoPs
P
HK Jaipur
Colombo Mum
Bhopal
Taipei LA AHM

Chandigarh
NNI Sydney

F kf t
Frankfurt L k
Lucknow
NY
Rome
DEL Ranchi
Amsterdam
PAR
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Moscow Kolkatta

Mexico City HYD Hubli

NNI São Paulo

LON
Vizag

Toronto Vijaywada
SIN CHE
Johannesburg Tier 3 PoPs
Trivandrum
BLR
Cairo
Ernakulam
Dallas
Raipur
Under deployment
Chicago
Dubai
Tier 2 Nagpur
Planned 2010
Operational Tier 2 PoPs 130 Operational PoPs
Operational Core PoPs
 Quality Practices
• ISO 9001:2000 Certified Company
• ISO 27001 Certified NOC Operations
• TL 9000 CCertified
tifi d NOC
• TL 9000 Certified Network Planning &
Designing in Aug’08
• Using 6 Sigma and 5S methodology
• Highest ICE (Process compliance)
score across in Airtel
• Highest ESAT (Employee Satisfaction)
score across Airtel for last two years
(Q12 score more than 90 percentile).

5S 6σ
Bharti Airtel Ltd…International Projects

A Leading Telecom & Media Service Provider in India

We Implement and Manage Communications Network

Network, Online
Business, Media Solutions and connectivity solutions for
Enterprises, Media Companies and Telecom Service Providers
Building & Managing Telco Networks

ƒ Nepal Telecom ƒ MTC Vodafone Bahrain ƒ MS Telecom Angola

ƒ Spice Nepal ƒ Saudi Inteltec Saudi ƒ Chinguitel Mauritania
ƒ Dialog Srilanka ƒ Sudatel Sudan ƒ Telecom Seychelles
ƒ Srilanka Telecom ƒ DU ƒ Moroctel, Morocco
ƒ Applifone
A lif Cambodia
C b di ƒSTC
STC ƒ Sotelma
S t l , Mali
M li
ƒ Nepal Satellite Telecomƒ Streamlink, Kuwait ƒ Africell, Burundi
ƒ MiR Telecom ƒ Lacell,
Lacell Burundi
ƒ BanglaTrac ƒ Lifecell, Madgascar

32 Countries , 100+ Projects

 Building Media Solutions

ƒ Jamuna TV ƒ Agape Associate ƒ Sagarmata TV

ƒ R TV ƒ Eureka TV ƒ Mauritius Broadcasting
C
Corporation
ti
ƒ Masranaga TV
ƒ Somoy TV
ƒ Mohana
M h TV

3 Countries , 10+ Projects

 International Project Offerings

Satcom Solutions Media Services

• Turnkey Solutions • Media Distribution
Services
• Professional
Services • Media Integration
Services
•Global Connect
Services • Media Management
Services

Managed Network Services

• NOC Optimization Services

• NOC Transformation Services

• Integration Services
Satcom Solutions
Carrier and Enterprise Networks

Turnkey Services Professional Services Global Connectivity

• Consultancy
• Design • VSAT NOC Outsourcing • Satellite IPLC
• Supply • VSAT Network Auditing • Internet Services
• Installation
I t ll ti andd • Consultancy • Voice Termination
Commissioning • Unified NMS • Satellite Bandwidth
• Operation and • Global Connectivity
Maintenance
•Tele education &
Medicine

Project Management
System Integration
Carrier Networks
Turnkey Services for building
satellite networks
networks, GSM
connectivity's, Voice and Internet
backhauls.
Global Connect Services
Voice and Internet backhauls.

Professional Services for

operating
i and d maintaining
i i i the h
satellite networks, GSM
connectivity's, Voice and Internet
backhauls.

26
Solutions &
Case Studies
 Case Studies – Satellite NOC
Saudi Inteltec (Saudi Arabia)
• Services offered
• Consultancy Services
• Program Management
• Network Support Services
• Duration – 5 years
• Achievements
• Successful
S f l submission
b i i off d
design
i d documents
t
• License obtained
• Hub installed with 3500 remotes
• Operations running with 25 member team
Case Studies – Sudan Network
Sudasat (Sudan)
• Services offered
• Design of VSAT Network
• Program Management
• Technical Support
pp Services
• Operations and Maintenance
• Project Duration – 2 Years
• Ongoing Project
Case Studies – Telecom Namibia

Telecom Namibia (Namibia)

• Services offered
• Program Management
• Technical Support Services
• Operations
p and Maintenance
• Project Duration – 1 Year
• Ongoing Project
 Case Studies – Telecom Seychelles
• Bharti Airtel has implemented a turn key solution for International Voice
Termination for Telecom Seychelles from Seychelles to India.
• This includes
Thi i l d Voice
V i Termination
T i i to Bharti
Bh i Airtel
Ai l andd Internet
I Services
S i for
f GPRS
Services in Seychelles. Intelsat IS
902
Agilis 200 Watt
Watt, Norsat LNB
LNB,
LO: 7375 Mhz LO: 5150 Mhz Andrew 4.5m
E1 Signalling Type : SS7 Prime Focus Antenna
E1 Signalling TS : 1 Codan 40 Watt RCU,
Andrew 4.5m LO: 7300 Mhz
Prime Focus Antenna Norsat LNB,
LO 5150 Mh
LO: Mhz

Voice E1 Card G.703 Interface Whatsup PC,

Mumbai
Main E1 Link 1, Card Voice E1 Card G.703 Interface
Main E1 Link,
Card

Nerul LDS
DDF LDS Mux ADC
Seychelles TLS
(Trans Local
MALAD MALAD
S it h)
Switch)
SWITCH LDS DDF
Mumbai, India Seychelles
 Case Studies – Tashi Infocomm
• Bharti Airtel has implemented a turn key solution for International Voice
Termination for Tashi Infocomm from Bhutan to India.
• This includes
Thi i l d Voice
V i Termination
T i i to Bharti
Bh i Airtel
Ai l andd Internet
I Services
S i for
f GPRS
Services in Bhutan.
Enterprise Services
MPLS/Metro Ethernet Network
• Interoffice
I t ffi connectivity
ti it

Satellite based Networks:

• Bank & ATM connectivity
• E- Learning and Tele Medicine
GSM based solutions:
• E- governance
• Special Projects:
• Vehicle tracking
• Airport Authority • Blackberry based applications
• Embassy connectivity

33
Satellite Based -Enterprise Services
Shared VSAT
‰ Rural Telecommunication connectivity
SCPC Network
for Internet, Voice & VC & Multicast
‰ Air traffic control communication -
Streaming applications.
Interconnection of diverse
‰ Interconnection of Customer network
using VSAT as last mile connectivity equipments
i available
il bl at all
ll the
h
for MPLS . Airports
‰ E-learning setup for University / Base ‰ Video conference connectivity
Education / Educom for Studio &
‰ Defense Application using Secure
classroom interconnectivity.
Data & Voice connectivity
‰ Tele Medicine Solutions for providing
Medical facilities to remote hospitals

34
Case studies Special project - AAI
The objective of interconnection of
diverse Air traffic control communication
equipments available at all the Airports
under the Airports Authority of India in
the country.

Network design offers dual satellite

operation feature and redundant RF
equipments at all critical Airports.

The network facilitates voice, fax,

exchange of aeronautical comm.
Messages, networking of Radar, RCAG
channel remote monitoring
channel, monitoring, VC &
Satnav

Interconnection of diverse Air traffic control communication equipments available at all the Airports
Case studies E Learning
E learning setup for Manipal university
E-learning

E-learning setup for Manipal university for

Studio & classroom interconnectivity.
interconnectivity

The Remote classroom connects over the

VSAT link to number of Studios,
Studios placed in
Bangalore, Mangalore & Mumbai.

The classroom interconnectivity

Provides a two way communication channel

between students & teachers at the Studio.

Studio connectivity to Bangalore hub is

offered over dedicated leased circuit & over
IP VPN links.
Case Studies – Oil and Gas
• Bharti Airtel has implemented a turn key solution for the International Data
Connectivities for Reliance from Tanzania and Kenya to Mumbai.
• Bharti Airtel provides support through its highly skilled technical partner in
Tanzania and Kenya.

INTELSAT 902 (62 E)

Leased Line
Head Office

Remote Site at
Tanzania & Kenya Bharti Airtel Teleport
Case Studies – Banking and Financial
• Bharti Airtel has implemented a turn key solution for the International Data
Connectivities for State Bank of India from Nepal to India. The connectivity is
provided
id d for
f severall branches
b h spreadd across Nepal
N l
• Bharti Airtel has implemented and is currently providing support through its
highly skilled technical partner in Nepal.
INTELSAT 902 (62 E)

Head Office – Primary Site

DR Site
MPLS Leased Line
Remote Sites at Nepal

Bharti Airtel Teleport

Media Solutions

Media Solutions

Media Integration
Media Distribution Media Management
Services
Services Services
• Mobile TV
• Broadcast • Playout Solutions
•Digital Satellite News
Gathering
•Turn-around •Media Storage
• Production
• Studio Setup
Project Management
System Integration
 Media Distribution Services
Broadcast Teleport TV up linking facility to uplink in MPEG-2, MPEG-4, SD, HD,
DVB-S, DVB-S2 standards from own and partners teleport across globe.

Uplink Service

Value Added Service Contribution Service

Turnaround Service

40
 41

Media Distribution Services

Turnaround solutions to facilitate the broadcasters to reach their content from
one geographical
hi l llocation
ti tot other
th geographical
hi l llocation
ti across ththe W
World.
ld

Content
Providers
 Media Management
g
Playout
y Services for
broadcaster who can give its
channel a unique look. Media Storage solution for
the broadcaster’s older tape
Programs
g can be run without base content to tapeless
p
manual intervention on 24 x 7 content..
basis.

42
 43

Media Integration Services

Mobile TV Setup for 3G
GSM operator.

Digital Satellite News

Gathering (DSNG) for
capturing live event for News
Direct To Home ((DTH)) channels
channels.
setup for new operators
for SD/HD transmission

Production and Studio Setup for

setting up SD/HD TV channels
with Ingest, Play out, PCR,
Studios.
Case Studies – Broadcasting Earth
St ti in
Station i Bangladesh
B l d h
• Bharti Airtel has implemented a turn key solution for Broadcasting Earth Station in
Bangladesh for R TV and Somoy TV.

• Bharti Airtel has implemented this two sites in stipulated timelines which has given
the early movers advantage to customers.
Case Studies – DTH setup for ATN,
T
Tanzania
i
• Bharti Airtel has implemented a turn key solution for the complete DTH setup
including Bandwidth. The total project was divided in 2 phases. 1st phase for 16
channel and 2nd phase for 14 channels.
• Bharti Airtel has given the unique design which helps ATN to launch DTT services
and also the DTH services with the same equipment.
Managed Network Services

Optical Transport, Core IP & MPLS, Broadband & Access

Network Network Operations

Monitoring Engineering Support

• Proactive monitoring • Network

N t k planning
l i • Provisioning
•Circuits • Capacity • Configuration
•Network Management • Field support
• Trouble ticket • Network • Service Delivery
management optimization • Change
• Fault Management Management
NOC services
Technical Support Services
Professional Services Solution (Onsite, offsite & Hybrid model)
 Project Vision:
Network Audit
Transmission
Network Audit Continuous
IP/MPLS Network Network
N t k
Optimization
Robust
Network
Cost Efficiencies &
Quality Customer Training,
Practices Satisfaction Coaching
5S & 6 Sigma NOC
Business
Effi i
Efficiency &
Transformation Robust
Inbuilt self sustained Effectiveness
Integrated
quality system Global Certifications
Tools, Maximum Processes
TL9000
Automation

Overall objective – Enriched customer experience, Higher productivity from

existing staff and better cost efficiencies

47
 Managed Service Offerings

Customers Sub Categories Network Types

• Network Audit & Optimization Services

Professional
Services (PS) MEA & SEA
• Consultancy Services
•Transmission (
•Full Telecom • Project Management Services SDH, DWDM,
Service Providers Fiber,)
with Terrestrial • Data &
NOC S
Services
i Infrastructure • Onshore NOC Management Broadband
(NS) (IP/MPLS, DSL)
•ISPs & •Backbone &
• Offshore NOC Management
Broadband Access Networks
Service Providers • Enterprise
• Network Deployment Networks
•Submarine
Integration Cable Systems
• OSS/ NOC Integration
Services (IS)
• Turn Keyy solutions

48
 Case Study – VOIP Network Deployment 
Applifone (Cambodia)
• Services offered
• Designing of the VOIP Gateway for 8E1s of PRI
and ISDN each with ISUP support
• VOIP Infrastructure
• Satellite Gateway
• Procurement and Delivery
• Installation and Commissioning
• Project Duration – 6 months
• Achievements
• Successful deployment of the VOIP
Setup for international telephony
 Case Study – Triple Play Network deployment 

• Client- EITC (DU)

• Project: Network Installation Outsourcing
• Project Scope
– Active Equipment deployment for broadband and access
network
– Frame Contract signed for 2 years
– 1.1Million Equipments will be deployed
– Project Management Team of 19 will be deployed
– Project kick-off in April-08
– 36 different models of equipment for IP, MPLS, SDH,
– DWDM and voice network will be deployed
deployed.
 Case Study – NOC Services 
Saudi Telecom Company (Saudi Arabia)
Services offered:
• NOC Services, Professional Services
– NOC Assessment
– NOC process re re-engineering
engineering
– Quality practices implementation
– OSS assessment & integration
– Network Audit & Optimization
– Skillset assessment & training
– Assistance
ss s a ce in NOC
OC Ope
Operations
a o s
• Network Type- Transmission, IP/MPLS Backbone network
 Case Study – NOC Services 
STC MOI (Saudi Arabia)
Services offered:
– Enterprise IP MPLS NOC Design & Build up
– NOC process buildup
– Centralized NMS
– NMS integration with third party
– SLM Reporting
– Customised Solution independent on
Technology & Vendor

• Network Type- IP/MPLS Backbone network & Enterprise

Case Study – R NOC Services
BT Global (India Network)
• Services offered: NOC services
• Proactive
P ti MMonitoring
it i off V
Voice
i and d MPLS network
t k (BT India)
I di )
• Fault Management & Trouble Ticket Management
• Alarm Management
g
• Inventory Management
• Duration – 2 years & ongoing
• Achievements
• 100% SLAs compliance in last 2 years
• Successful integration & synchronization with BT global
NOC tools & processes
 Services Life-cycle
Network
OPERATE Evolution
Network
Network Design and
optimisation
Engineering

Operations & Project

Maintenance Management
g Procurement

Testing &
Service Fibre Deployment
Delivery
Equipment
Installation ESTABLISH
Services Coverage

Planning and Network Support to

Design Deployment Operations
Small and medium
business customers

Turn-key solutions

NETWORK SEGMENTS
Backbone network

„ SDH/DWDM
Regional and „ IP, MPLS Network
metropolitan network Technologies „ DSL
„ NOC
Access network „ VSAT
Large
business customers

Residential customers
Service delivery
& process
Service Delivery Æ Process Setup

‰ Bharti Sets Up Process

‰ Pilot Run & Execute

STUDY SERVICE MATRIX/

/ RESOURCES PILOT RUN OPERATIONS
SLA

• Study Customer Define: • Manpower • Test Run • Process into

network, • Scope • Connectivity production
• Share Monitoring • Responsibility • Tools integration Finalize: • Dashboards and
parameters& Matrix • Training • Service Matrix Matrices
plan with • SLAs • Monitoring
Customer • Service Matrix Parameters
• Define Set-up
required
Service Delivery Æ Process
Adoption
‰ Bharti Adopt Customer’s
Customer s Processes

‰ Transition Plan & Execute

STUDY SERVICE MATRIX/ RESOURCES PILOT RUN OPERATIONS

SLA
Define: • Manpower • Test Run • Process into
Detailed Study
• Scope • Connectivity production
• Customer
• Responsibility
p y Matrix• Tools integration
g Finalize: • Dashboards and
network,
• SLAs • Training • Service Matrix M t i
Matrices
• Existing
Processes • Service Matrix • Monitoring
• Tools Parameters
Airtel
Advantage
Our Success Stories – International
Successfully completed 65 Plus projects
overseas
• Network Installation, Commissioning and Integration
• Network Operations & Management
• International Gateway Services
• Network Consultancy and Optimization
• Data Centre Management
• Disaster Recoveryy Solutions
• VOIP solutions
• Project management

“600,000+ Man Days Experience”

In international projects
p j
 Global Support System
• Bharti Airtel’s Global Support System provides support to most of the part of the
Globe through its Channel Partners, who are highly skilled technical experts.
• Bharti Airtel has a tie-up with Channel Partners in Asia, Middle East and Africa
who will be assisting in setting up and maintaining Customer Network.
• Through
g the Channel Partners,, the pprojects
j are executed at a quick
q pace.
p
 Why Bharti Airtel?

Project Management Financial, Systems & Processes Technical Aspects

1. Online tracking portal 1. 8 Billion sales turnover in 2007 1. Pre-defined High Availability
2. Cross functional team. 2. ISO 27001, 9001 Certified Designed Solution.
3. Weekly meetings and NOC services. 2. Design Review Committee
reports. 3. TL 9000 Certified NOC. finalizing the Technical
4. Proactive communication 4. Six Sigma Quality Initiatives. Solution.
5. Predefined SLA’s for 5. Process Driven Systems. 3. 365+ International Carrier
communication. Interconnects.
6. Escalation mechanism 4. Stringent SLA’s incorporated
support maintaining high
uptime.

• “Business at Ease” is the motto in handling such large turnkey projects

More queries?
q
Contact :

Aditya Bhalla
Aditya.bhalla@in.airtel.com
+91 9810401577
+91-9810401577
thank you