SAP Enterprise Asset Management: Solution Overview and Strategy in A Nutshell

SAP Enterprise Asset Management
Solution Overview and Strategy in a Nutshell

Dr.-Ing. Achim Krüger, Vice President, Line of Business Asset Management, SAP SE
July 12, 2017
PUBLIC
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or release any functionality mentioned therein. This document, or any related presentation and SAP's strategy and possible
future developments, products and or platforms directions and functionality are all subject to change and may be changed
by SAP at any time for any reason without notice. The information in this document is not a commitment, promise or legal
obligation to deliver any material, code or functionality. This document is provided without a warranty of any kind, either
express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or
non-infringement. This document is for informational purposes and may not be incorporated into a contract. SAP assumes
no responsibility for errors or omissions in this document, except if such damages were caused by SAP´s willful misconduct
or gross negligence.
All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ
materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which
speak only as of their dates, and they should not be relied upon in making purchasing decisions.
© 2017 SAP Leonardo Live. All rights reserved. I PUBLIC 2

SAP Enterprise Asset Management (SAP EAM) solution
Trends in asset management
 ISO 55001, ISO 14001,  Internet of Things (IoT)

ISO 45001, and the like to scale connectivity
 Optimizing cost, risk,  Big Data for getting
and performance insight from IT and OT
 Balancing OPEX with  Analytics for prediction
CAPEX and simulation
 Meeting stakeholder Business Technology  Machine learning
expectations challenges enablers to improve
 Empowering business decisions
practitioners  Enterprise mobility
 Facilitating to empower employees
collaboration among  Cloud for collaboration
EPCs, OEMs,
service providers,
and operators

Asset management in an ever-more-connected world
Cost
Performance
Risk Connecting corporate objectives 55001
with the asset system
Business needs Acquisition and Operation and Configuration and Decommission

Asset analysis
Plan and design
commission maintenance change management and disposal
Connecting all stakeholders

alongside the asset lifecycle
Manufacturer Service provider
Supplier Owner or operator
EPC Dealer
IT Connecting IT with OT OT
www.sap.com/eam

Supporting asset management processes from end to end
Portfolio and project Asset operations Environment, health, Asset

management and maintenance and safety network
Asset strategy Asset information

Idea management Incident management
and performance collaboration
Portfolio Maintenance planning and Health and safety Asset information

management scheduling management governance
Project Maintenance Environment Predictive maintenance

management execution management and service
Mobile asset Management

Resource management
management of change
Maintenance safety
Project connectivity
and permit to work

Bimodal IT according to Gartner
Systems of record versus systems of innovation
+ Mode 2 –
Systems of
SAP Leonardo innovation
Governance
Change
SAP Integrated
Systems of
Business
differentiation
Planning
Systems of
record
– Mode 1 +
Source: Gartner
Envisioned logical architecture for SAP Enterprise Asset Management
Strategic direction
SAP Digital Boardroom

Business intelligence Steer businesses
Deliver insights to drive
strategic decisions
Mode 1 Mode 2
SAP Integrated SAP Leonardo
Business Planning
Run businesses SAP Ariba

SAP Fieldglass Internet of Things
solutions
solutions
SAP Asset
Differentiate
Hyperautomate business Asset
processes SAP SuccessFactors
Intelligence
Intelligence businesses
Network
Network
solutions
SAP Asset Strategy
Intelligently
SAP Predictive
Predictive
and Performance connect people,
Maintenance
Maintenanceand
Service Management things, and
Master data Differentiate Business
… businesses
PM EH&S Mobile
Mobile STO
CO PS MRS SAP Leonardo

IoT Foundation
FI MM PLM …
Digital core
Embrace data Data foundation

Orchestrate data of any Machines Sensors OT Systems Edge
volume, velocity, and variety

SAP Predictive Maintenance and Service
From sensor to insight to outcome
Sensor Data Insight Action Outcome

Connected IT/OT Data Maintenance Business
assets convergence analysis activities value
 Onboarding  Big Data ingestion  Root cause analysis  Prioritized  Customer experience
 Connectivity  Big Data  Asset health maintenance and  Increased quality
infrastructure monitoring service activities
 Device  Lower costs
management  Merging sensor data  Machine learning  Optimized warranty
and spare parts  Operational efficiency
 Security with business  Anomaly detection
information management  R&D effectiveness
 Triggering of  Prescriptive  Material procurement
corrective actions maintenance
 Quality improvements

How can information systems help?
Remote monitoring Agile planning Alerts and actions
SAP Leonardo IoT Engineering Life Distance Anomaly

…
capabilities rules indicators scoring detection
OT Other
Connected Digital core
systems data sources
assets and sensors (SAP S/4HANA)
(such as SCADA) (such as weather)
Solution components and value drivers
Logistics and maintenance  Availability through the cloud or on

Actions execution systems Business user
premise
 Flexible extension concept to
Insights SAP Predictive Maintenance and Service Domain expert build industry- or customer-specific
Asset health Asset health fact models and analytics
control center sheet
 Scalable machine learning engine
Insight provider catalog that drives data science insights
into our business processes
 Flexible visualizations across
Alerts Machine learning engine Data scientist
equipment structures
 Comprehensive process
Raw SAP
SAPLeonardo IoTFoundation
Leonardo Foundation
data SAP Leonardo IoT Edge
Data manager integration: alert, discover,
SAP Leonardo for Edge Computing
remedy
Machine data Business data

SAP Asset Strategy and Performance Management
Adding more efficiency by looking at the fleet
Cost
Condition data allows for
a ranking of assets
according to a health score.
Run-to-failure
Run-to-failure
For “healthier” assets,
the service interval
can be prolonged, while it can be
shortened for others. Preventive
(agile)
This results in fewer failures
and lower maintenance costs. Preventive
(static)
Preventive
(static)

SAP Asset Strategy and Performance Management (planned)
End-to-end process enablement
Benefits Process innovation

 Increase overall asset availability
 Increase MTBF – increase equipment reliability
 Improve utilization of assets Classification of assets Asset criticality and risk Collaborative failure
Perform FMEA
 Control maintenance spend into groups assessment modes library
 Reduce work backlog

 Identify savings opportunities through preventive and
predictive maintenance
 Reduce capital tied up in spare parts inventory Analyze systems and
Perform RCM
Analyze and optimize Project manager
functions maintenance strategy review
 Adopt a proactive and targeted maintenance strategy
 Change the sequence of the process using point apps
Solution integration points

 SAP Asset Intelligence Network Bad actor Integrations and CAPEX / OPEX inputs
 SAP Predictive Maintenance and Service Perform RCA, ETA management and
spares optimization
extension points to 3rd-
party systems
to maintenance
strategy
 SAP ERP application or SAP S/4HANA (PM, MM, FI/CO,

PP functionalities)
 SAP Integrated Business Planning
MTBF – mean time between failures; FMEA – failure mode and effects analysis; RCM – reliability-centered maintenance; RCA – root cause analysis
© 2017 SAP Leonardo Live. All rights reserved. I PUBLIC This is the current state of planning and may be changed by SAP at any time. 12
Digital transformation in asset management driven by IoT, cloud, and
business networks
What does digital transformation mean for enterprise asset management?
Connect to the asset

 Bring together information from operational and business systems (IT/OT convergence)
 Utilize the IoT for scaling transparency without neglecting existing information sources
Predict asset system behavior

 Avoid unplanned downtime and major operational consequences through simulation and prediction
 Discover patterns of failure and preserve operational integrity
 Blend business IT information with operational (OT) data
Share asset information and collaborate

 Activate the ecosystem of OEMs, EPCs, service providers, and operators
 Make sure there is one version of truth on asset master data
 Use a business network to enable integrated processes in the cloud
SAP solutions for the asset management line of business
Where to find more information about our road map and innovation
Road maps: Value maps:

http://www.sap.com/roadmaps http://www.sap.com/solutionexplorer
Innovation discovery:
http://sapsupport.info/support-innovations/innovation-discovery/

Thank you.
Dr. Achim Krüger More information:
Vice President, Line of Business Asset Management
www.sap.com/eam
SAP SE www.sap.com/roadmaps
Dietmar-Hopp-Allee 16 www.sap.com/solutionexplorer
69190 Walldorf, Germany
http://scn.sap.com/community/eam
T +49 6227 7-60975
F +49 6227 78-38446
M +49 160 3603569
S +49 6227 7-49510
achim.krueger@sap.com
© 2017 SAP SE or an SAP affiliate company. All rights reserved.
No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company.
The information contained herein may be changed without prior notice. Some software products marketed by SAP SE and its distributors contain proprietary software components
of other software vendors. National product specifications may vary.
These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP or its affiliated
companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP or SAP affiliate company products and services are those that are
set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty.
In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release
any functionality mentioned therein. This document, or any related presentation, and SAP SE’s or its affiliated companies’ strategy and possible future developments, products,
and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reason without notice. The
information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forward-looking statements are subject to various
risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements,
and they should not be relied upon in making purchasing decisions.
SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company)
in Germany and other countries. All other product and service names mentioned are the trademarks of their respective companies.
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Building the Smart
Railroad
SAP Leonardo Live event
Jeroen De Roeck
THE BELGIAN RAIL INFRA MANAGER
Key Figures Asset Management

10.176 Main Signals 1.751 Level Crossings
(31/12/2016) (31/12/2016)
6.511 km of Main Track 5.905 km Overhead lines

(31/12/2016) (31/12/2016)
7000+ Employees 11.769 Civil Engineering

(31/12/2016) Constructions (31/12/2016)
SAP objects Spare Parts 270 M€

>500.000 Functional locations
>2.000.000 Pieces of equipment
“STUPID Assets” “SMART Assets”
NOT CONNECTED CONNECTED
July 2017 Infrabel – Building the Smart Railroad 19

“STUPID Assets” “SMART Assets”
NOT CONNECTED CONNECTED
Sensors & Sensors &

Measure Trains Intranet of Things
Digital Strategy
Technicians
& TABLETS
Preventive
maintenance Incidents
plans
PLANNER
Preventive/Condition/Predictive-based
maintenance SAP
ASSET
DATA
Infrabel Movie

First steps in IOT – the PQUBE case
EBP PQube Turnout – motor
2 01/11/15 01:58:17.920
1,8 01/11/15 02:12:07.940
1,6 03/11/15 11:07:33.920
1,4 04/11/15 05:08:32.920
1,2 04/11/15 06:46:44.920
1
06/11/15 10:10:20.920
0,8
07/11/15 13:08:19.940
0,02
0,2
0,38
0,56
0,74
0,92
09/11/15 08:08:56.940
1,1
1,28
1,46
1,64
1,82
2
09/11/15 08:12:10.920
2,18
2,36
2,54
2,72
2,9
3,08
3,26 09/11/15 08:14:42.920
3,44
3,62
3,8
3,98
09/11/15 09:51:52.940
4,16
4,34
4,52
4,7
average
4,88
5,06
5,24
5,42
5,6
5,78
5,96
Current Curves (1.000.000) SAP Enterprise Asset
EBP logbook
100 Turnouts Management (SAP EAM)
First steps in IOT – Goals with Pqube project
• Turnouts are more or less a blackbox

Information currently available from distance
• Left or right
• In/out control
• Placing the Pqube sensor should increase the

• Visibility on the functioning of a turnout 2
1,8
1,6
01/11/15 01:58:17.920
01/11/15 02:12:07.940
03/11/15 11:07:33.920
•
1,4 04/11/15 05:08:32.920
Provide Data to examine behaviour

1,2 04/11/15 06:46:44.920
1
06/11/15 10:10:20.920
0,8
07/11/15 13:08:19.940
0,02
0,2
0,38
0,56
0,74
0,92
09/11/15 08:08:56.940
1,1
1,28
1,46
1,64
1,82
2
09/11/15 08:12:10.920
2,18
2,36
2,54
2,72
2,9
3,08
09/11/15 08:14:42.920
3,26
3,44
3,62
3,8
3,98
09/11/15 09:51:52.940
4,16
4,34
4,52
4,7
average
4,88
5,06
5,24
5,42
5,6
5,78
5,96
Data analytics – from measurement to data
Going from individual measurements to current curves
• Plot measurement values in time

• Business value:
 Current curves
 A correct image of the physical functioning of a turnout

Data analytics – What we learned
• Each turnout has it own curve that evolves during time

• Each type of turnout has a typical curve
• It defines the ‘DNA’ of the turnout

Data analytics – Define Models
Determine algorithms to define ‘normal’ behaviour
Each unique turnout has it own characteristic evolution of the curve

Curve:
• Difference for left or right movements
• Variation in current due to changes in mechanical properties
9
5
24/03/15 10:53:34.920
4
average
3
0
181
100
109
118
127
136
145
154
163
172
190
199
208
217
226
235
244
253
262
271
280
289
298
1
10
19
28
37
46
55
64
73
82
91

Determine algorithms to define ‘abnormal’ behaviour

• Abnormal current consumption
• Longer runtimes
• Larger deviations = malfunction
• Specific patterns ie. Bad alignment worm wheel

Normalisation
• Flatten out differences in timestamp between different systems
• Only keep reliable measurements
8
L2 Amp (A)
7
L2 Amp (A)
6
L2 Amp (A)
5
L3 Amp (A)
4 L3 Amp (A)
3 L2 Amp (A)
2 L2 Amp (A)
L1 Amp (A)
1
L3 Amp (A)
0
L2 Amp (A)
103
137
171
205
239
273
307
341
375
409
443
477
511
545
579
613
647
681
715
749
783
817
851
885
919
953
987
1
1021
35
69
6
21U R 01/01/15 10:19:22.920
5
21U R 01/01/15 12:49:56.940
4
21U R 01/01/15 14:49:15.940
3 21U R 01/01/15 18:48:53.940
2 21U R 02/01/15 07:48:17.920
0
170
261
105
118
131
144
157
183
196
209
222
235
248
274
287
300
1
14
27
40
53
66
79
92

Building a predictive model

Number Anomaly Category
• Each movement gets a calculated number 0.9762 normal
7.84222 failing F26
0.96101 normal
12.7684 failed f30
12.5305 failed f30
12.4308 failed f40
11.8506 failing f30
10.0133 failing f30
6.42567 failing f30
0.71324 normal
6.07957 failing f26
0.71649 normal
0.74115 normal

Building a predictive model
• Each movement gets a calculated number
• Normal curve = 1
• Early warning> 1,4
• Includes false positives
• Warning >= 2
• No false positives
• Failing >= 3,8
• Failed >= 11,9

Data analytics – Introduce AI technology

Data analytics – Introduce AI technology
Unsupervised learning
Dimensionality reduction using neural networks
Over Current
Normal data
Not locking

Pqube Project – Business value
• Increase installed base: install Pqube on critical turnouts.

Reduce cost of
operations • Avoid unnecessary activity in the field
• Better planning and preparation based on indications

from predictive model
• Reduction of unplanned downtime by early warning

Reduce
unplanned
• Number of false positives to be managed
downtime • Prevent extended maintenance downtime due to
unforeseen activities

Pqube Project – Leverage IoT Business value
Cost
Starting from traditional Preventive Maintenance Strategy

• Low Risk
• High Cost
• Adapt preventive Maintenance strategy

• Cost of visits
• Risk
• Use Predictive model to lower the Risk
• Total cost of Predictive Model + Lower Maintenance

strategy < Traditional Preventive Maintenance
• New balance between cost and risk
Risk

Next steps in making assets ‘smart’
Increasing the business value
2017 2018
Turnout Turnout
Singular Assets
Measurement system Video Inspection system
DB 500 Gb/year
Video 100 Tb/year
TVS SGS
Track Switch
Video System Geometry System
Linear assets
100 Tb/year

First steps in IoT – What we learned
Pqube case enabled us to:

• Learn and understand possibilities of IoT @ Infrabel
• In the beginning: a lot of manual work involved
• Unsupervised learning had the same result much faster
• Looking for additional IoT opportunities:

• Monitoring Control Unit
• Enhance ‘old’ equipment with nonintrusive new technology

Next steps in IoT – Monitoring Control Unit
July 2017

Next steps in IoT – Monitoring Control Unit
MCU:
• Remote measurement/monitoring of:
• Batteries
• Current rectifier
• Active alerts
• Configuration parameters managed

remotely
• Business Value:
• Fewer physical visits necessary.
• Visit takes 3,5 hours incl travel * 750 installations = 2625 hours saved
• Active control of parameters, limit human errors
• Early warning on battery issues
Next steps in IoT – LED’s tele-monitoring in RTF boxes
using Computer Vision

Next steps in IoT – Asset classification with Computer
Vision
State-of-the-art research and development at Infrabel

Asset Management information flow
Technician
Asset owner (expert) + data scientist
Quicker
Measurement Response
Data Reports
Intervention
Live Incident
Malfunction
data
Measurement
Model Verified measurement results
database
Predictive notifications
Higher SAP EAM

Data Less
Assets checked by
Quality manual
Measurement trains
Asset Master data work
Assets to be maintained

How to digest all the data
Use of flexible reporting in

SAP Lumira software
• Meaningful insight on
combined data
• KPI models based on

previous data analysis
experience
• Tree maps and

geographical
visualisation to focus on
the important stuff

SAP EAM with GEOe

support
• Visual way of working
• Quickly identifying
assets that need
maintenance
• Real time follow-up

SAP EAM and Expert

systems
• Visualising linked assets
• Connecting measurement
information
• Display information on
previous measurements
• All information available

from the back-end system

Mobile SAPUI5 apps
• Consult measurement
history
• Perform checklists
• Access location-based
observations by
maintenance crews

POC for future architecture
Separate engineering and production system Engineering System Production System

• Production used to plan and predict
• Engineering to develop predictive models
and rules • Larger time series • Actual time series
Based on: Based on:

Proven models to be displayed in production • SAP HANA platform • SAP HANA platform
system • SAP IQ software • SAP IQ software
• Hadoop • Hadoop
Only hot data in Production • SAP Data Services software • SAP Data Services software
Warm data in Engineering based on extended

Storage.

Increase step by step the maturity in IOT scenarios
How we proceed: Start Small - Think Big

• Interconnect different
disciplines
• Centralize all data in a Big
• Automate the models Data engineering and
with AI production environment
• Interconnect with SAP • Integrate useful data in
EAM for preventive and mobile apps for field workers
• Start building models • Work with Geo-enabled
corrective actions
• Predictive models videostreams, photos
• Start working on analytics
• Anomaly detection • Smart visualisation and
and reporting part
• Engineering rules analytics
• Set up organisations with
• Data filtering and alerting
data scientists
• Build a business confidence
level
• Connect and centralize

connected assets
• Make ‘stupid’ assets
‘smart’ with sensors
• Collect data – even if
you don’t use it yet

Key Messages
• Bring in Predictive skills (AI knowledge) to get started

• Check the economic model for placing sensors
• Quality of sensor is crucial: avoid sensor failures
• Huge change on way of working: build confidence level first
• Easy and simple solutions can work.
• Maturity can increase step by step.

Thank you

SAP Enterprise Asset Management: Solution Overview and Strategy in A Nutshell

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SAP Enterprise Asset Management

Solution Overview and Strategy in a Nutshell

© 2017 SAP Leonardo Live. All rights reserved. I PUBLIC 2

 ISO 55001, ISO 14001,  Internet of Things (IoT)

© 2017 SAP Leonardo Live. All rights reserved. I PUBLIC 3

Business needs Acquisition and Operation and Configuration and Decommission

Connecting all stakeholders

Supplier Owner or operator

© 2017 SAP Leonardo Live. All rights reserved. I PUBLIC 4

Portfolio and project Asset operations Environment, health, Asset

Asset strategy Asset information

Portfolio Maintenance planning and Health and safety Asset information

Project Maintenance Environment Predictive maintenance

Mobile asset Management

© 2017 SAP Leonardo Live. All rights reserved. I PUBLIC 5

SAP Digital Boardroom

Run businesses SAP Ariba

CO PS MRS SAP Leonardo

Embrace data Data foundation

© 2017 SAP Leonardo Live. All rights reserved. I PUBLIC 7

Sensor Data Insight Action Outcome

© 2017 SAP Leonardo Live. All rights reserved. I PUBLIC 8

Remote monitoring Agile planning Alerts and actions

SAP Leonardo IoT Engineering Life Distance Anomaly

Logistics and maintenance  Availability through the cloud or on

Machine data Business data

© 2017 SAP Leonardo Live. All rights reserved. I PUBLIC 10

© 2017 SAP Leonardo Live. All rights reserved. I PUBLIC 11

Benefits Process innovation

 Reduce work backlog

Solution integration points

 SAP ERP application or SAP S/4HANA (PM, MM, FI/CO,

What does digital transformation mean for enterprise asset management?

Connect to the asset

Predict asset system behavior

Share asset information and collaborate

Road maps: Value maps:

© 2017 SAP Leonardo Live. All rights reserved. I PUBLIC 14

SAP Leonardo Live event

Key Figures Asset Management

6.511 km of Main Track 5.905 km Overhead lines

7000+ Employees 11.769 Civil Engineering

SAP objects Spare Parts 270 M€

July 2017 Infrabel – Building the Smart Railroad 19

Sensors & Sensors &

July 2017 Infrabel – Building the Smart Railroad 22

EBP PQube Turnout – motor

• Turnouts are more or less a blackbox

• Placing the Pqube sensor should increase the

Provide Data to examine behaviour

Going from individual measurements to current curves

• Plot measurement values in time

July 2017 Infrabel – Building the Smart Railroad 25

• Each turnout has it own curve that evolves during time

July 2017 Infrabel – Building the Smart Railroad 26

Determine algorithms to define ‘normal’ behaviour

Each unique turnout has it own characteristic evolution of the curve

July 2017 Infrabel – Building the Smart Railroad 27

Determine algorithms to define ‘abnormal’ behaviour

July 2017 Infrabel – Building the Smart Railroad 28

July 2017 Infrabel – Building the Smart Railroad 29

Building a predictive model

July 2017 Infrabel – Building the Smart Railroad 30