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NE WIN
1. Installation guide
Because of security reasons the Internet Explorer has implemented additional blocking mechanism which
can prevent correct running of DIA.NE WIN. Following settings is a guide how the settings can be done
that DIA.NE WIN will run. Please be in attention that the security level will be changed for all sites listed in
the trusted sites and the content advisor will be disabled.
The DIA.NE WIN web application is based on technologies, which for security reasons and to prevent
misuse, should not be enabled for unknown websites. However, to ensure that your computer can be
used as a DIA.NE WIN operating station, you can add the address of the DIA.NE WIN server to the
"Trusted sites" zone and adjust it to comply with the security settings for this zone. Please note that these
settings will then be used for all "Trusted sites".
Click the [Sites...] button to activate the dialogue box for adding websites to the Trusted sites zone.
Add all site addresses used for DIA.NE WIN to the list of trusted sites:
*.hermes-plants.jenbacher.com (used for internet connection)
hermes.jenbacher.com (used for internet connection)
10.200.200.* (used for dial in connection)
172.31.*.* (usually used for local area connection)
Click [Add] and the address of the DIA.NE WIN server is added to the trusted sites. Caution: The
[Require server verification (https:) for all sites in this zone] option must be in order for the domain to
be added! Next, please exit Internet Explorer and restart. Once the DIA.NE WIN server has been added
to the trusted sites, Internet Explorer must display the "Trusted sites" zone at the bottom right of the
status line when the DIA.NE WIN server is selected.
Select the [Trusted sites] security zone and click the [Custom Level] button. Set the security level for
this zone to the default security level "Low". If this button has been disabled, this means that the default
level is already set.
After this, click the [Custom Level...] button to reset all the user-defined settings. Next, enable the
[Initialise and script ActiveX controls not marked as safe for scripting], [Allow Scriptlets] and
[Download unsigned ActiveX controls] option.
Then close this dialogue box by clicking [OK]. Confirm the security question that appears by clicking
[Yes].
If a proxy server has been configured on your system for use on the Internet, it should be disabled
(circumvented) for the local connection (Intranet) to the DIA.NE WIN server. To do so, check the following
settings and, if necessary, change them.
To call up the dialogue box below, choose the [Internet Options...] command in the [Tools] menu. Then
select the [Connections] tab.
If a proxy server has been entered, click the [Advanced...] button to activate the following dialogue box.
Type the address of the DIA.NE WIN server in the [Exceptions] edit box. If it already contains other
addresses, add the address of the DIA.NE WIN server, separated by a semicolon (e.g.:
"xxx.xxx.xxx.xxx;172.31.200.100").
If an RDT connection has been configured, [Dial whenever a network connection is not present]
should have been selected. If not, whenever you open Internet Explorer, the RDT connection is always
selected, which then tries to reach the DIA.NE WIN server on the dial-up connection.
2. FAQs
2.1 Installation
Q: Do I need to install DIA.NE WIN Client Controls?
A: Yes, it is mandatory to install DIA.NE WIN Client Controls before using DIA.NE WIN system. This
installation is one time activity for a computer.
2.2 Configuration
Q: Are there any Internet Explorer settings to be configured?
A: Yes, there are settings that required to be configured in Internet Explorer. Follow the instructions in
instruction guide. Be aware of choosing relevant Internet Explorer version setting document.
Q: Is DIA.NE WIN compatible with only Microsoft Internet Explorer or any other web browser?
A: DIA.NE WIN system is developed and tested on Microsoft Internet Explorer. It is advisable to use only
Microsoft Internet Explorer.
Q: What version of Microsoft Internet Explorer version is required for DIA.NE WIN system?
A: DIA.NE WIN system is tested on Microsoft Internet Explorer for version 6.0, 7.0, 8.0 and 9.0.
If the “next-generation Java Plug-in” is enabled, DIA.NE WIN is restricted to the versions in the table
below. In this case be sure to have automatic updates disabled.
Q. My Java run time Version number is not the same as required? What do I do?
A: Download the version number by visiting the site or contact your IT administrator for a download.
A: Proceed to Tools/Internet Options/Security Tab. Click the Custom Level Icon. Then scroll to Script
Active X controls marked safe for scripting and enable it .
If for instance the option Allow Scriptlets would not be enabled the same type of failure would occur.
Q: Each time DIA.NE WIN is opened a message box reagrding unsafe ActiveX control pops up and has
to be committed.
A: Proceed to Tools/Internet Options/Security Tab. Click the Custom Level Icon. Then scroll to Initialise
and script ActiveX controls not marked as safe for scripting and change the setting from prompt to
enable.
Q: When logging into HERMES I receive “Failed to create ASP object for :./” Error”.
A: Check Java version that it is not over version 21. Also check internet scriplets settings.
Type in the command: bcdedit.exe /set {current} nx AlwaysOff and press Enter:
You should see "The operation completed successfully". (To enable DEP type in: bcdedit.exe /set {current} nx
AlwaysOn.)
After these changes a reboot of the computer is necessary!