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SECURITY DIVISION
1. REFERENCES:
2. INTRODUCTION:
Criminal elements nowadays are far different compared during the 1990’s. Small
factions of terrorists groups came out unnoticeably. Muslim separatists are gaining more power
and waging fear to innocent civilians.
Just like for example hotel bombings caused by terrorists, on the night of September 20,
2008, Islamabad Marriott Hotel was bomb with the use of a suicide truck. Fifty-four (54) were
the fatalities.
Hotels and resorts are also not exempted from abduction or kidnapping incidents. Last
September 2015, four (4) persons were abducted at Oceanview Resort on Samal Islands. A
failed abduction on foreign tourist was also recorded at Pearl Farm Resort last 2001 were
alleged Abu Sayyaff group killed three (3) security men.
Hotels and resorts are also prone to robbery with force upon things. At Club Balay
Isabel, Batangas City, robbers broke into the room of newlywed couples in the afternoon of
February 15, 2016 taking away with them valuables and cash.
Shooting incident may also occur, last January 9, 2016, at a four star beachside Bella
Vista Hotel in Egypt, attackers wounded two (2) Austrian tourists and a Swedish tourist of that
hotel.
Homicide and murder are also inevitable, in a recent incident at Solaire Resort and
Casino last February 2016, a female assistant manager was allegedly murdered.
Criminal activities don’t choose any place, establishments, time and to who will be
victimized.
Though private security agencies are considered as the 3rd line of defense in physical
security concept, however they perform an important role because they are the first
responders by reacting and performing certain guidelines during and after criminal crisis.
3. PURPOSE:
The following are the intents and purposes of this SOP:
a. To define and delineate the functions and responsibilities of Security
Personnel during and after criminal activity.
b. To establish and harmonize the sequence of activities that shall be conducted
at the crime scene.
c. To inform and guide responding law enforcement agencies regarding
previous acts performed by BCC Security Division before actual turning over
the crime scene or situation to them.
4. SCOPE OF APPLICATION:
This SOP applies to incidents that may occur at Baguio Country Club such as
robbery, abduction/kidnapping, suicide or accidental death, death by homicide, hostage
taking, bomb threat and bomb explosion.
5. DEFINITION OF TERMS
5. PROTOCOLS:
The First Responder shall protect and secure the crime scene through
observance of the following:
a. Cordon the crime scene with whatever available materials like ropes,
straws, human barricade, police line, wood and chain;
b. Evacuate injured persons to the nearest hospital in coordination with
the Health and Safety Department
c. The first responder shall stay in the crime scene to assist in the
maintenance of security, crowd control, preservation of evidence and
custody of witness/suspects until such time the investigation is
completed and temporarily turned over to the local Chief of Police for
the continuance of crime scene security.
d. Prevent entry/exit of persons within the cordoned area;
e. Make note of names of possible witnesses or suspects (if any)
2. Arriving at the Scene: Initial Response/ Prioritization of Efforts
Principles: One of the most important aspects of securing the crime scene is
to preserve the scene with minimal contamination and disturbance of
physical evidence. The initial response to an incident shall be expeditious and
methodical. Upon arrival, the officer shall assess the scene and treat the
incident as a crime scene.
Policy: The initial responding officers shall promptly, yet cautiously, approach
and enter the crime scenes, remaining observant of any persons, vehicles,
events, potential evidence, and environment conditions.
3. Safety Procedures
Principle: The safety and physical well being of first responders and other
individuals, in and around the crime scene are the initial responding officers’
first priority.
Policy: The initial responding officers arriving at the scene shall identify and
control any dangerous situations or persons.
4. Emergency Care
Policy: The initial responding officers shall ensure that medical attention
is provided with minimal contamination of the scene.
Policy: The initial responding officer shall identify persons at the crime
scene and control their movement.
Procedure: The initial responding officer should:
Summary: Controlling the movement of persons at the crime scene and limiting
the number of persons who enter the crime scene is essential to maintaining
scene integrity, safe guarding evidence, and maximizing contamination.
Policy: The initial responding officer at the scene shall provide a detailed
crime scene briefing to the responding law enforcement agencies.
Summary: The scene briefing is the only opportunity for the next in
command to obtain initial aspects of the crime scene prior to subsequent
investigation.
2. Theft
a. Approach the suspect, the security personnel shall clearly identify
himself. If not in uniform, by announcing his identity and displaying
official identification card.
b. Security personnel shall be courteous at all times when accosting the
suspect but maintain caution and vigilance for suspicious movements
like tending to retrieve weapon.
c. Inform him of your intention. Such security personnel have the right
to perform pat down search if the individual has been legitimately
stopped with reasonable suspicion.
d. Perform a pat down search. When reasonable suspicion justifies a pat
down search, the search should be performed with due caution,
restraint and sensitivity.
e. If stolen item is found in his possession, the suspect shall be placed
under the custody of the Security Division for investigation.
f. After investigation and after obtaining his personal information and
important details, turn over him immediately to the nearest police
station.
3. Suicide (Jumper/Death)
a. Section 1 Par. 1, Par. 2, Par. 5 and Par. 6 shall be strictly observed.
b. Except when verifying if the person is dead, no one is allowed to
touch the body of the victim.
c. The dead body should never be moved unless advised by police
investigators.
d. If death is discovered inside the room, everything inside the room
should be preserved.
e. Take pictures for evidence purposes and conduct initial investigation.
f. Ensure no media coverage
g. Coordinate with law enforcement agencies for further investigation.