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informal emails
LSA2 SKILLS – WRITING
HANNA LOCH
DATE: 23.08.2015
1 Commentary.......................................................................................................................................................................................................................... 4
1.1 Rationale from Reading and Research...........................................................................................................................................................................4
1.2 Rationale related to Learners Needs/ Characteristics....................................................................................................................................................5
2 Bibliography........................................................................................................................................................................................................................... 7
3 Class Profile:.......................................................................................................................................................................................................................... 7
4 Learners Profiles.................................................................................................................................................................................................................... 8
5 Overall Aim:......................................................................................................................................................................................................................... 12
6 Analysis................................................................................................................................................................................................................................ 12
6.1 Genre........................................................................................................................................................................................................................... 12
6.1.1 Register................................................................................................................................................................................................................ 12
4.1.2. Layout - physical organisation on the page is restricted by the limitations imposed by the screen...........................................................................13
6.2.3 Pronunciation....................................................................................................................................................................................................... 14
6.2.4 Grammar.............................................................................................................................................................................................................. 15
6.3.2 Content................................................................................................................................................................................................................ 15
6.3.3 Layout.................................................................................................................................................................................................................. 15
8.2.2 Pronunciation....................................................................................................................................................................................................... 17
8.2.3 Grammar.............................................................................................................................................................................................................. 17
8.3 Skills............................................................................................................................................................................................................................. 17
8.4 Management/ Affective............................................................................................................................................................................................... 17
9 Anticipated Problems/ Solutions......................................................................................................................................................................................... 17
9.1 Genre........................................................................................................................................................................................................................... 17
9.2 WRITING PROCESSES................................................................................................................................................................................................... 18
9.3 Language Systems........................................................................................................................................................................................................ 18
9.3.1 Vocabulary........................................................................................................................................................................................................... 18
9.3.2 Netspeak.............................................................................................................................................................................................................. 18
12.1.2 Maryam................................................................................................................................................................................................................ 29
12.1.4 Zainab.................................................................................................................................................................................................................. 31
12.1.5 Khawlah............................................................................................................................................................................................................... 32
12.1.6 Ghada................................................................................................................................................................................................................... 33
12.1.7 Jinan..................................................................................................................................................................................................................... 33
Crystal (2006. p.34) points out that ‘as the Internet is a medium almost entirely dependent on reactions to written messages,
awareness of the target reader must hold a primary place in any discussion.’ For this reason, I have decided to choose building up
students’ awareness of the communicative purpose and the target reader as one of the two main aims of my lesson.
I am also fascinated by Crystal’s (2009a) theory that using abbreviations helps rather than hinders literacy. On BCC’s ‘It's Only a
Theory (2009b) Crystal explains that in ‘order to leave a letter out, you have to know it’s there in the first place’. Inspired by this idea
I have decided to introduce some examples of abbreviations into my lesson, although my Local Tutor has warned me that it might
be a bit risky or even risqué in a Delta lesson. I believe, however, that I am doing the course to develop and to do that I cannot play
it safe. I entirely agree with Crystal that netspeak has added a new dimension to the English language. There are even poetry
competitions for poets who write only in netspeak (Crystal 2009a, Chapter 2). I hope that playing with language and its spelling
rules might encourage my students to become more creative and interested in expressing themselves in writing.
In this lesson, I would like my students to understand what I have learnt while writing my Background Essay:
the style of an informal email is very similar to a face-to-face conversation, i.e. it is playful and mistakes matters less than
meaning. To make it more explicit I use Crystal’s (2006) expression comparing informal emails to quiet phone calls. I will use
the genre approach, i.e. exposing learners to examples of the genre, especially authentic texts, focusing on the
communication and on the effect on the target reader.
As writing informal emails does not require any planning it can be very enjoyable.
their writing lacks communicative purpose (see samples of students’ writing in Appendix 12, click on the link 12.1)
Consequently, I have planned a lesson focusing on the mentioned above issues. I have decided to contextualise and personalise
this lesson by using two authentic emails as models, thus I will be using not only the Genre but also the Product Approach, i.e. the
lesson is based on the use of two authentic model texts, by the end of the lesson students will have produces a similar text
themselves. The model texts:
1. I wrote an email to my friend Emily (teacher at BC, Alexandria). The topic of my email is related to shopping because this is
what we have recently been talking about. Besides, most of my students are shopaholics so I thought this would be a useful
word for them to learn. (to see the email click on the link 12.2.2)
2. Emily replied using Netspeak she normally uses in her emails. (to see the email click on the link 12.2.3)
To make it look even more realistic Emily and I have decided to email those messages to each other so I could take snapshots of
my Gmail inbox. I believe that exposing students to authentic texts which are challenging but achievable, a little bit above students’
current language competency, is very motivating and promotes learning. The most surprising thing I have noticed during my OC in
Cairo, was that our lessons were not challenging enough. As a result, students did not learn anything new but only recycled their
language. I want to avoid it in this lesson.
Hanna Loch – LSA2 6|Page
I have included the Netspeak task to check if it really can improve my students’ spelling. Practicing spelling is boring but decoding
cool abbreviations might be more memorable and might improve retention.
The last twenty minutes of the lesson students will spend on writing emails to each other. As writing is often perceived as dull and
difficult, I hope that this task will engage them not only intellectually but also affectively (i.e. emotionally). Maybe they will enjoy it.
(Word 2013)
2 BIBLIOGRAPHY
Books
Videos
It's Only a Theory, video, BBC Four October 2009b, viewed on 15 August 2015, 3:31
<https://www.youtube.com/watch?v=h79V_qUp91M>.
This is a General English class at A1/A2 (Elementary 3) level. The course runs for six weeks, with two-hour sessions three times a
week, on Sundays, Tuesdays and Wednesdays from 8:30-10:30 am. It is a class studying in Al Khobar in Saudi Arabia. On this
course we are covering Modules 9, 10 and 11, New Cutting Edge, 3rd edition.
As courses are segregated in Saudi Arabia, all students are female. There are nine students in the class, including eight Saudis,
one Eritrean. Their ages range from late teens to early thirties. Half of them are university students and half work.
Most students are studying English for professional and social reasons. All students want to be able to socialize online or face to
face since my they make many international friends, with whom they want to keep in touch. It is a mixed ability class and therefore
stronger student might try to dominate. Zainab and Ghada are friends, the rest of students did not know each other before the
course and consequently some of them are still a bit shy.
4 LEARNERS PROFILES
Name, Age, Reasons for Strengths (S) relevant to the Weaknesses relevant to the Other comments
Job, learning lesson lesson
Nationality
Nadia, 26, Intrinsic To see her writing sample follow this Layout: wrong salutation, no hard-working but
Zainab, 18, to study To see her writing sample follow this Layout: incomplete She told me that she
student, abroad link 12.1.4 salutation (Dear …, no sign- is very lazy but
Saudi Layout: opening (It’s nise to off recently she has
see you here), closing (if you Poor handwriting been working very
Jinan, 24, studies To see her writing sample follow this writing skills weak for this The weakest
unemployed, link 12.1.7 level, very limited student in the class
Saudi grammatical and lexical who will find this
No strengths, her writing is poor range, this lesson will be lesson very
challenging for her challenging.
Fatimah Al- job To see her writing sample follow this Layout: no sign-off Very strong and
By the end of the lesson, learners will have a better awareness of:
the communicative purpose and the target reader for their writing
They will have written an informal email to a friend inviting her for a shopping
trip or restaurant/café in Khobar.
Subsidiary Aim:
6 ANALYSIS
6.1 GENRE
6.1.1 Register
An informal e-mail is like a quiet phone due to its frequent adjacency pairs (e.g.
question – answer, request-acceptance).
field Email 1 (E1) (my email to Emily) to invite a friend (who is coming to
Khobar) for a shopping trip in Dhahran Mall and offer a pick-up from the
airport ( to see the email click on the link 12.2.2)
Email 2 (E2) (Emily’s reply) to accept the invitation and inform me when
interaction: one-to-one
mode electronic (email), asynchronous (delayed)
feature example
E2: 3 paragraphs
closing E1: Can’t wait to c u!
E2: Love ya
Emily
mechanics (spelling and punctuation) of informal e-mails are loose and playful
Email 1:
NETSPEAK
u r – you are 2 - to
c u! – see you! 4ward - forward
b - be fav/fave - favourite
luv - love eve - evening
wud - would XOXOXO – hugs kisses
da - the @ - at
bcos/coz - because gr8 - great
6.2.3 Pronunciation
wud /wʊd/
luv /lʌv/
da /ðə/
shopaholic /ˌʃɒpəˈhɒlɪk/
cool //kuːl/
In their emails students have to ask three questions which the recipient (another
student) will have to answer (6.1.1). Consequently, they need to plan three questions
while writing. Extra planning time is not allocated to keep the task similar to real life.
6.3.2 Content
Inviting a friend out (to a restaurant, café, party, for a walk, shopping)
6.3.3 Layout
7 TIMETABLE FIT
This is the first lesson of the third week of a 6-week course, and 7 th out of 18th on the
course. Two weeks ago students wrote an informal e-mail about their favourite shop
in Al-Khobar as a part of their diagnostic test. It turned out that not only layout and
register is a particular problem but also mechanics (handwriting, punctuation and
spelling). I have decided to focus on improving the basics first. After that students
looked at writing descriptions of their favourite shops (not as emails) focusing on
8 ASSUMPTIONS
8.1 GENRE
Students lack awareness of communicative purpose and the the target reader
and consequently there is no sense of direction in their writing.
All students are familiar with the difference between formal and informal style
8.2.1 Vocabulary
Lexical content in both emails is familiar not to detract the learners from the
focus of the lesson. Lexis items which might be challenging for the students
have been analysed above (6.2.1)
Most students will be familiar with most netspeak symbols and abbreviations
(see above 6.2.2) except for gr8, 4ward and XOXOXO.
8.2.2 Pronunciation
8.2.3 Grammar
Grammatical tenses (the Present Simple and Continuous) are familiar not to
detract the learners from the focus of the lesson.
8.3 SKILLS
We have practised skimming and scanning last week so it should not be too
challenging for the students to read both emails and located information in the
text quickly.
Students might be sleepy and quiet as most of them go to bed very late (2 – 3
am) and the lesson is at 8:30 am.
9.1 GENRE
Solution 2: Explain again that we usually write emails to get some information, we
have a purpose.
Solution 3: I will explain that they should use the same language as they use while
talking to friends on the phone. Be playful and natural.
Problem 1 Mechanics: Jinan and two other students are very slow at writing so it
might take her longer than 10 mins to write a short email.
Solution 1: Tell them to focus on including three questions and layout conventions.
Their emails do not have to be long.
Solution 2: Use my and Emily’s emails as models, do not try being creative. Do the
bare minimum to fulfil the task. I also show them emails written by other students
who have done this lesson before. They can write a longer email at home to practise.
9.3.1 Vocabulary
9.3.2 Netspeak
Problem1: Weaker students (Jinan, Nadia and Ghada) might find this lesson
challenging and get discouraged.
Solution1: To ensure that weaker students will stay on task while working on
netspeak and layout tasks, I have very carefully grouped students for this activity,
keeping in mind their individual strengths and weaknesses relevant to the task. Each
group is going to consist of at least one very strong student who will be coordinating
the task.
Nada is the weakest in this group and will need a lot of guidance.
Solution 2: I will have to change the lesson plan accordingly, i.e. skip some stages
to be able to spend at least 20 minutes on the writing stage. Without IWB ever stage
will take much longer because I will have to write feedback on the whiteboard.
STAGE 2: 5 mins
Instructions:
Would you like to read Emily’s reply? (yes)
With your partner, read the email to find answers to the questions. You
have 3 mins.
ICQ (If necessary) What do you have to do? How many questions?
I give them Emily’s email (Appendix 12.2.3, Flipchart 3 + Handout 2)
To encourage
noticing of netspeak Group 1: Fatima Ibrahim (coordinator), Nadia, Fatima Al-Fahad
(a distinctive feature of Group 2: Maryam (coordinator), Nada, Ghada
informal emails)
Group 3: Khawla (coordinator), Jihan, Zainab
Instructions:
Take your pens and the e-mails with you.
Instructions:
Look at both emails. Find examples of netspeak (abbreviations) and
spell them correctly.
We do two examples open-class on the IWB. (Appendix 12.2.4 , Flipchart 4
+Handout 3)
The first team to finish is the winner! You have 5 mins.
Elicit that spelling rules are playful and not as strict as in formal emails but it
is important to keep the target reader in mind. It is not always appropriate to
use netspeak (elicit when it isn’t appropriate)
Can you use it in an email to your grandmother? (no)
To a friend (yes)
If you reply to an email try use similar style. If someone uses nestspeak, you
can do it too.
Focus on genre STAGE 1: 6 mins S-S 8: 52- c.12’
To encourage noticing 9:04
of layout conventions
SS find examples of subject, salutation, opening, closing and sign-off in the
emails to complete the mind map. (Appendix 12.2.5, Flipchart 5 + Handout 4).
Instructions:
Find two examples for each label in both emails.
ICQ:
How many examples? (2)
In one email? (No, in 2)
STAGE 2: 6 mins
Give students an email screen template and new examples of salutation,
opening etc. + labels (Appendix 12.2.6, Flipchart 6 + Handout 5). Students
need to arrange them in order on the template and label them (ex. What’s
up? – opening)
Instructions:
I have an email (show them) and cut ups (show). You need to arrange
them in the correct order. Don’t look at any other worksheets, check if
you remember). Do one example on the IWB.
The first team to finish is the winner!
ICQ: What do you have to do?
I try to give everyone a turn to contribute to make sure no one feels left out
and demotivated. I nominate students, if necessary.
Writing task 1 Display task on the IWB (Appendix 12.2.7 Flipchart 7) S-S 9:04- c.13
to put the layout Write an email to a friend who is coming to Khobar. Invite your friend to a 9:17
conventions and
restaurant, café, shop or a party. SS-T
SS use the first email as a model to write their informal email to a friend who
is coming to Khobar. To give them a communicative purpose and a sense of
the target reader they get a card with a name of a classmate they need to
write to.
Writing task 2 I deliver emails. Now students read the email and write a reply which includes T-SS 9:17- c.10’
A time limit of 9 minutes is adhered to so that stronger Ss can write more, SS-T
weaker ones less and to take into account any differentiation.
Fast finishers check each other work for errors.
I deliver the replies. Students read them and decide if questions in their
emails were replied to or not.
Feedback Elicit from the students what they remember from the lesson. SS-T 9:27- c.3
9:30
12.1.1 Nadia
12.1.7 Jinan
12.2.1 Flipchart 1