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Authors:
Ghulam Mujtaba
Muhammad Asad Khan
Arif Hasanov
Soest 2018
Table of Contents
Work-life balance ................................................................................................................................. 4
What does that “balance” means? ..................................................................................................... 5
Relationship between Work, family and Personal Life Style ............................................................... 6
WORK-LIFE IMBALANCE ............................................................................................................... 6
Reasons: ............................................................................................................................................ 7
Consequences: .................................................................................................................................. 7
Global View of work life balance......................................................................................................... 7
Different Approaches to work life balance........................................................................................... 8
STRATEGIES FOR ACHIEVING WORK-LIFE BALANCE ........................................................... 9
Employers perspective .................................................................................................................... 10
Employees perspective ................................................................................................................... 11
IMPORTANCE OF work-life balance ............................................................................................... 14
Developing concept ............................................................................................................................ 14
Homes-Based Jobs.............................................................................................................................. 15
The concept of working from home................................................................................................ 15
Working from home in Facebook ................................................................................................... 17
Universal Basic Income (UBI) ........................................................................................................... 18
Outcomes of work life balance on Facebook, Inc. ............................................................................. 19
Recommendations & CONCLUSION ............................................................................................... 20
Bibliography ....................................................................................... Error! Bookmark not defined.
ABSTRACT
In a modern world people start thinking about the work-life balance more often. Thus, this topic is
being discussed in many Labour institutions. Some people state that work-life balance is just a
capriсe of young generation, but others are sure that without work-life balance modern life is
impossible. In our opinion this topic is a complex topic which requires more discussion and
researching. For this purpose we will take a Facebook Inc. as a model of most successful company
who implemented work-life balance and achieved tremendous results.
INTRODUCTION
WORK-LIFE BALANCE
Work-life balance is an important concept of business world, it has been of much discussion since
last few years due to the changes in working lifestyle and technology advancement. There are no
such parameters that give us a uniform definition of WLB that suits every individual.
In general work life balance can be stated as the equilibrium between one’s professional (work) and
personal life, it basically represents the prioritizations of professional and personal life of induvial.
As defined by (Greenhaus and Allen, 2006),
“Work-life balance is viewed as an individual’s effectiveness and satisfaction in work and
non-work roles being compatible with the individual’s values and priorities. That is, work-
life balance is defined as an overall appraisal of the extent in which the individual’s
effectiveness and satisfaction in work and family roles are consistent with their life values
at a given point in time.” (Sirgy & Lee, 2015)
The human life is divided mainly into four quadrants i.e
The below image depicts a work life balance scenario, where an employee has to balance his/her life
between personal (family, friends & self) and professional (job, career) commitments.
https://www.mbaskool.com/business-concepts/human-resources-hr-terms/7045-work-life-balance.html
Work life balance is basically the satisfaction that is achieved through performing daily life tasks.
So we are able to define Work life balance as,
“Meaningful daily Achievement and Enjoyment in each of my four life quadrants: Work,
Family, Friends and Self” (Bird, 2003).
WORK-LIFE IMBALANCE
Every time you get up from your bed if you feel dreadful and anxiety of showing up at your work
place. Sometimes you feel like you are going through the motions at work instead of enjoying the
assigned tasks. When you reach home, you feel like you are completely burned out. Often you feel
like you need more time to get things done. If you tick off “yes” to all of these questions, you are
clearly suffering from work life imbalance.
Having an imbalance between your work life and personal life can have detrimental effects on your
well-being. Experiencing the work life imbalance means that there is a lack of clearly defined
boundaries between your work life and personal life. If there is no healthy work balance in your life,
you will end up suffering from a variety of health issues such as anxiety, depression, exhaustion,
emotional stress and other physical ailments.
Reasons:
One of the main reasons behind causing a work life imbalance is due to having a fear of losing one’s
position or job at a workplace because there have been layoffs and people feel very unsecured they
might be the next in line. In order to avoid facing such a fate they tend to put in extra hours so that
they can protect their positions and promotions If there are any. Hence, racking up extra hours at
their workplace means their personal life will definitely take a hit and negatively be affected by this
work imbalance. Another major reason is, the expenses have increased manifolds but salaries have
not and having children at home means facing more responsibilities at home. Therefore, leading to a
work life balance out of whack.
Consequences:
Experiencing poor-life work balance can lead to many negative consequences such as:
Exhaustion
If you are over tired and over stressed that may diminish your productivity levels at work
significantly and become a major cause of exhaustion. Henceforth, affecting your
professional reputation and health negatively.
Health
Working long hours may have adverse effects on your health causing a lot of stress in your
life and maybe force you to use some external aids such as substance abuse.
Increased responsibility
Working extra hours may impel you to take up an extra responsibility. Therefore, causing a
lot of unwanted stress and challenges that you may have a hard time facing it.
Achieving a work life balance is challenging, it is very difficult to manage the balance among all the
four quadrants of life. We have to clearly define our priorities, set our preferences and daily goals
and focus on the tasks that give us maximum satisfaction.
““If you want balance–and not everybody does–you have to force yourself to edit yourself
personally and professionally,” says Jody Greenstone Miller, an author and chief executive of
Business Talent Group” (Weiss, 2009)
Employers perspective
A good work life balance is not merely important for employee, it is equally essential for the
employer and the business unit.
The firm’s benefits are associated with work life balance for employees encourage the employer to
take necessary measures and design polices for a better work place environment. A happy workforce
results in increased performance for a company.
John Rampton (2016), recommended some steps for the companies to adopt some approaches to
ensure the work life balance for their worker.
1. Flexible Working Hours
When it comes to work life balance strategies the first thing to start with is providing the facility of
flexible working hours to the employees. So, the employees can adjust their working time to meet
their personal requirements. This will increase the motivational level of the employees as they can
control and balance their schedule according to their personal life. boosts morale since employees
can schedule their work hours around their personal lives.
One example of BurgerKing where I work, offer personal accounts where we can upload our
availability and unavailability via an application online. The management see our availability
schedule and plan the working hours according to those time.
2. Working from Home
This is not viable for every job, but if it is possible for an employee to work from home
occasionally, they will be able manage their personal problems like child care, or rush to the work
when they are sick minorly or have appointments with doctors or have some home maintenance
required them to stay at home for the maintenance team, they can manage it well with getting
worried. As we live in a global village and connected with each other no matter where we are, the
companies can keep in touch with the employees anytime and anywhere.
3. Additional Off Time
Other than sick leaves and vacations, companies can also offer individual off days so that they can
join their personal or family necessitates without getting anxious. For instance, allowing the new
parents to have extra holidays to stay at home so they can fully prepare before coming back to work.
4. Set Limits
Technology is blessing but not all the times, it could also turn out as a curse. It is astonishing that we
can be in contact with people anytime, anywhere we need to. But this is also an issue, just because
the employee has the ability to respond quickly when they are away, does not mean that companies
keep contacting them for work problems when they are off from work.
Such policies should be developed by management to offer better work experience and defining the
balance depends on different organizational structure and the management approach towards the
concept of work life balance.
“Accoridng to cofounder and CTO of Hubspot, Dharmesh Shah the notion of work versus
life is misguided, and the company has baked in a three-word policy “use good judgement”
designed to give employees autonomy, in hopes that each individual will strike their own
personal balance. “We know that people are often working even when they’re not at work,”
“So, we accept that reality and offer our employees unlimited vacation, flexible work
schedules and other things that reflect that in today’s modern workplace, happy productive
employees want work-life harmony.” (Dishman, 2015)
“In order to have a good work and home-life balance, the following must be aligned:
personal priorities, work, family, health, and well-being (Riordan, 2013). It is important to
find the job that works for each individual. To be able to do that, each 15 individual must
know their own definition of “success.” Employees who find a job that suit them, have lower
levels of stress (Riordan, 2013). That means, achieving the work and home-life balance that
employee is looking for. Good work and home-life balance ensures that employees feel
successful at home and at work (Lingle, 2004).” (Connick, 2014)
Based on different researches the following recommendations were made by Karl Vicars that
whould help employees to attain the balance between their professional and peroanl life:
Learn Your Employer's Policies. Inquire about your company's policies on flextime and working
from home. If you're a strong performer, you have a better chance of negotiating an arrangement
that works for both you and your employer.
Communicate. If you won't be available for certain hours during the day or weekend because you're
dealing with family issues, let your manager and colleagues know, and get their full support.
Use Technology to Your Advantage. Technology should help make your life easier, not control it.
Ban technology at certain times so that you can focus on your family or friends.
Telecommute. Telecommuting a few times a week could help free up valuable hours. You'll be able
to focus on work for long stretches at a time and use the extra hours to meet personal
responsibilities.
Learn to Say "No." Remember that you can respectfully decline offers to run the PTA or serve on
an extra committee at work. When you stop doing things out of guilt, you'll find more time to focus
on the activities that truly bring you joy.
Fight the Guilt. Superwoman--and Superman--are fictional characters. Real people can't devote
100% to everything they do. Stop feeling guilty if you miss an occasional soccer game or bail on a
colleague's going-away party.
Rethink Your Idea of "Clean." Unmade beds or dusty moldings are not signs of failure. Try to get
used to a little messiness and spend more time enjoying your life. If you can afford to outsource
help, pay someone else to clean your house.
Protect Your Private Time. Allow yourself to daydream in the subway or appreciate good weather
on your walk to work. If you don't allow yourself pockets of personal time, you'll become too
burned out to fully appreciate any part of your life. (Smith, 2013)
An employee’s satisfaction in their personal life and their ability to meet personal commitments
greatly affects their success as a worker, which greatly benefits any company.
System Individual
approach approach
(The left leg) (The left leg)
Involvement
balance
Time balance
Satisfaction
balance
2 legs of work-
life strategy 3 features of WLB
Bird(2006) (Greenhous,
Collins, & Shaw,
2003)
WLB initiatives
Work-life balance
Part-time working
Flexi-time working
Staged hours
Compresses work
weeks • Segmentation
Job sharing and 5 models of WLB model
(Guest, 2001) • Spillover model
splitting
Term-time working • Compensation
Telecommunicating model
Career breaks • Instrumental model
• Conflict model
Parental leaves
Importance and benefits of WLB to
Dependence
employers and employees
initiatives
DEVELOPING CONCEPT
“In the past, work was a location. Today, work has shifted from a place to a space. The
technology shift from fixed communications to mobile communications has redefined how
and where we work.” (Jenkins, 2018)
“With the millennial generation of workers projected to take up 75% of the workforce by
2025, many leaders think it’s time to redefine what work-life balance looks like.
Over the years, the knowledge and approach of work-life balance has been constantly
evolving, and it might be helpful for employers to identify the difference in opinions among
the Baby Boomers, Generation X and Millennials.” (Kohll, 2018)
Every generation seeks a healthy work-life balance, but it's Millennials who most demand it from
their employers. In today's employee market, creating work-life balance for Millennials is a
compelling competitive advantage.(Ref: https://www.inc.com/ryan-jenkins/this-is-what-millennials-
value-most-in-a-job-why.html)
A recent study by Fidelity Investments has found that 58 percent of millennials ranked the quality of
the work environment they would be joining over the financial benefits being received from the
same.This is quite an astonishing number for the generation that has often been judged to be highly
materialistic. Rose Ernst, the National Director of G10 Associates programme told TIMES
“Earlier generations were probably too afraid to ask for flexibility. The mindset was that work
comes first,” (Ref: https://yourstory.com/2017/04/millennials-work-life-balance/)
This goes to show that while evaluating a possible job-opportunity, the salary being offered isn’t the
primary deciding factor anymore –A well-functioning work-life balance, recognition, and
purposeful work culture also feature as subsequent game-changers.
https://yourstory.com/2017/04/millennials-work-life-balance/
HOMES-BASED JOBS
The concept of working from home
Working from homev (also known as Telecomutting) is respectively modern concept. It assumes
people accomplishing some tasks without need to appear or rarely appearing at work place. This
concept was developed mainly thanks to Information and Communication Technologies and the
development of personal computers industry (Which is also played the main role in “Online
Education” concept). This idea of working from home using computer and internet was a revolution
in many people’s life. Disabled people could now afford working and earning money. Housewives
now could take care of the house and do a part-time home-based jobs simultaneously. People who
could not find a job in their own city/country now could find a home-based job online and without
need to move to another city or country could work from home and easily manage their work-life
balance more effectively. These and many other reasons made home-based jobs so famous.
According to statistics we can see some amazing numbers:
“2.4 million employees working from home at least half the time” (Bloom, James, Roberts,
& Zhichun, 2015)
“Two-thirds of managers who offer telecommuting flexibility report that employees who
work from home are overall more productive.” (Schumacher, 2016)
“Employers offering at least part-time telecommuting flexibility collectively save $44 billion
each year.” (Fundera, 2018)
“Larger companies are more likely to offer telecommuting flexibility than smaller ones are.”
(Fundera, 2018)
Another statistics can be observed from Bureau of Labor Statistics, U.S.A.:
“Men and women were about equally likely to do some or all of their work at home in 2010—22.9
percent of employed men compared with 24.5 percent of employed women.
In 2010, multiple jobholders were nearly twice as likely to work at home as were single jobholders in
2010—39 percent compared with 22 percent.
Self-employed workers were three times more likely than wage and salary workers to have done some
work at home on days worked in 2010—64 percent compared with 19 percent.
In 2010, on the days that they worked, 36 percent of employed people age 25 and over with a
bachelor's degree or higher did some work at home, compared with only 10 percent of those with less
than a high school diploma." (Bureau of Labor Statistics, 2011)
An interesting report done by the Stanford University shows that in some special cases some
companies and their employees can really benefit the concept of home-based jobs:
“A rising share of employees now regularly engage in working from home (WFH), but there
are concerns this can lead to ‘‘shirking from home.’’ We report the results of a WFH
experiment at Ctrip, a 16,000-employee, NASDAQ-listed Chinese travel agency. Call center
employees who volunteered to WFH were randomly assigned either to work from home or in
the office for nine months. Home working led to a 13% performance increase, of which 9%
was from working more minutes per shift (fewer breaks and sick days) and 4% from more
calls per minute (attributed to a quieter and more convenient working environment). Home
workers also reported improved work satisfaction, and their attrition rate halved, but their
promotion rate conditional on performance fell. Due to the success of the experiment, Ctrip
rolled out the option to WFH to the whole firm and allowed the experimental employees to
reselect between the home and office. Interestingly, over half of them switched, which led to
the gains from WFH almost doubling to 22%. This highlights the benefits of learning and
selection effects when adopting modern management practices like WFH.” (Bloom, James,
Roberts, & Zhichun, 2015)
Many companies find home-based jobs very beneficial, because the company does not have to hire
office, buy computers, furniture, organise service for employees and so on. Especially IT companies
can benefit from this concept more than other companies. Because majority of employees in IT
companies most of their working time work with computer and very small part of it is wasted to
communicate with managers or other employees. Which is why, these type of employees are having
absolutely no problem in transferring their job from office to home. With the help of new apps in the
market allowing a large team to work on one project regardless of their physical locations, working
from home became even more prosperous working style for IT companies. However, not only IT
companies benefit from the advantage of working from home, but also many other companies can
do so. In the example above, the Stanford University wrote a report about NASDAQ-listed Chinese
travel agency organising and offering an opportunity for its employees to work from home gives
tremendous results both in performance of employees and benefit of the company from this concept.
E-Commerce companies can also benefit from offerin home-based jobs for its employees. Orders
received from E-Commerce platform could be arranged online and the special agreement with
shipping company allow these companies to instruct the shipping companies to take the item from
their warehouse and transfer it to the customer. Many other examples for different sectors can be
provided. In fact most jobs that can be digitalized, most likely can be changed to home-based jobs.
But of course, there are always people who will use trust of people for their own benefit. In this
sense, as bigger becomes the working from home concept, the more scammers appear on the market.
As mentioned above home-based jobs especially useful for people who can’t find job because of
some circumstances, like disability, looking after child, economical situation in country etc. So these
people trust to every work from home advertisements and sometimes waste their times and money
just for scammers.
“The most common way that scammers find victims is to play on people's emotions. When
you want something badly, your emotions can lead you to make illogical decisions in pursuit
of it. Finding a work-at-home job is not easy, so you will need patience and to keep a clear
head. Be especially wary of any opportunity that tries to play on your emotions by saying
you "deserve" something.” (BRUNELLI, 2017)
Experts advice to check everything twice before making some steps for home-based jobs. Nothing
or no one should be trusted right away. Some scammers call playing online casino games as a
“home-based jobs” and people burn their money for those kinds of things.
Begin by doubting everything you see, then do your research with a clear head. Even if an
opportunity looks legit, do not send money to any organization without thoroughly checking
it out. This means know where it is physically based and possibly trying to contact it via
phone. Look it up on social media and do an internet search for reviews of it. It often helps
to do an internet search with the name of the company and "scam," or "review." You
probably have to take the results with a grain of salt but it can be a starting point.
(BRUNELLI, 2017)
As can be seen from graph, Facebook achieved very good results in work-life balance of its
employees. Surely, lot of improvements are still ahead, but first steps are far behind.