JOCELYN SNIPES

Jocelynsnipes770@yahoo.com
(XXX)-XXX-XXXX

SUMMARY An individual with great customer service skills with the ability to
build rapport with customers, self-motivated, patient and a great
team player.

EXPERIENCE DRESS HANGER - BRIDAL MART

JAN. 2014 – JULY. 2014
 Organized items back to its original location.
 Provided tours to all new customers.
 Cleaned all areas of the store.

SALES ASSOCIATE - RUE21

JULY 2014 – NOV. 2016
MARCH 2018 - CURRENT
 Responsible for assisting customers with merchandise.
 Assisted with transactions.
 Made changes to the floor when needed.
 Complete cleaning check list.

CONDUIT GLOBAL - CUSTOMER SERVICE REPRESENTATIVE

MAY. 2015 – JULY. 2015
 Answer inbound customer calls, and make outbound calls on
occasions.
 Respond to questions and concerns about service.
 Assist with billing and payments.

CONDUIT GLOBAL - CUSTOMER SERVICE TECHNICAL SUPPORT

JULY. 2015 – DEC. 2017
 Used troubleshooting resources to resolve issues.
 Informed customers on resolution time and process.
 Problem solving.
 Maintained patience in difficult situations.
 Researched issues on various devices and systems.

GOLD’S GYM - KID CARE ASSOCIATE

JUNE. 2016 - SEPT. 2017
 Provided child care services.
 Cleaned off child care equipment.
Ensured all children were dropped off and picked up by the same
person unless manager approved.
 JOCELYN SNIPES
3513 Whitworth Dr, Greensboro NC 27405
Jocelynsnipes770@yahoo.com
(336)-430-7922

Assisted with activities.

BJ’S WHOLESALE CLUB - CASHIER / MEMBER SERVICES

SEPT. 2017 – CURRENT
 Handle all cash, credit, debit and check transactions.
 Provide product knowledge.
 Cross training
 Correct price changes at the register when needed.
 Maintain cleanliness of surrounding areas.
 Responded to member inquiries about memberships.

EDUCATION NORTHEAST GUILFORD HIGH SCHOOL, MCLEANSVILLE

VIRGINIA COLLEGE, GREENSBORO

CERTIFICATIONS CPR-AED | 07/2017-07/2018

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