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SUMMARY
I have close to 3 years of experience in fund operations. I am currently handling Transfer Agency (Mutual funds dividend
distribution process) for client State Street through Syntel Services Private Ltd.
Quality coach for Dividend distribution process for client which oversees the distribution life-cycle and also experienced in query
resolving, procedure setup and error reduction initiatives.
Have hands-on experience processing and team handling of dealing team which looks into processing the transaction requests
of client.
Part of Business Excellence team for Base lining Project. A JV-wide initiative for resource requirement calculation and optimal
allocation. Collaborated to create process optimizing add-ons with inputs from processing experience.
Able to define process, map risk and run mitigation initiatives, build and maintain relationships with clients.
WORK HISTORY
Responsible for overlooking the life-cycle for dividend distribution as per management companys‘ specification.
Team is responsible for distribution of dividends as reinvested units or, cash based on account preference under scope and
reconcilation after distribution cycle.
Handling a team of 4 staff, distributing work and training them. Resolving queries raised from stakeholders and keep over-
sight up-to-date on daily basis.
Responsible for quality, error reporting and setting up checks. Coordinating with client setting up documentation and work
on process flow.
Joined as a Senior Associate from Syntel’s MBA Campus Recruitment Drive - Operational Leadership Program (OLP).
Project undertaken – Risk, error mapping and mitigation across the vertical focussing on dealing teams processing
transactions and teams with client facing BAU with cut-offs.
Worked with Syntel management on projects like baselining and resource management.
Processing transaction requests from 15 management companies with 4 eye checking required transactions requests.
Acting as team lead’s support, responsible for error reporting and connecting with onshore team for settlement and closing
of incidents.
Training new joinees on beginner-level Microsoft Office skills.
CERTIFICATIONS
Awarded with “Entrepreneur” (Value Awards) for displaying entrepreneurial skills in Q2 2016.
Winner Intra Vertical soft skill contest culminating with 5 minute play enactment in November-16.
Ideator and part of first team to take part in Syntel Hackathon from Transfer Agency vertical.
EDUCATION
Responsible for public relation and marketing for Baja SAE team.
Member content team for Founder’s cup, University Oratorical Contest.
Early stage content manager for DIYguru.org
Secured Top 10 finish in Bhubaneshwar round for TATA crucible - campus edition.
Represented Rotaract club of Bhubaneswar Capital at regional event held in Puri, Odisha
PERSONAL DETAILS
I hereby declare that the information that I have furnished is authentic, and true to the best of my knowledge.