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Objectives
objectives.
located.
of the customers that we encountered are students and most of them are
females who participated during the survey and interview was conducted.
III. Interpretation of Data
This part presented all the analysed and interpreted data gathered
in the Market Analysis. Presentation was done through the use of graphs
A. Customer Profile
The graph one shows the sex profile of the respondents, the
graph shows that there was 27 or 44% of the respondents were females
females. This implied that there were more females are cooperated in our
market analysis during the survey that was conducted at Brgy, Tangos
Navotas City.
GENDER
MALE FEMALE
27 23
44% 46%
Figure No. 1
TOTAL 50
Table No. 1
The graph two shows the social status of the respondents, the
graph shows that there were 48 or 96% of the respondents were students
SOCIAL STATUS
STUDENTS EMPLOYEE
2
4%
48
96%
Figure No. 2
TOTAL 50
Table No. 2
The graph three shows that 20 or 40% of the respondents aged of
1
2%
AGE
11 12-13
22% 18
36% 14-15
20 16-17
40% 18-above
Figure No. 3
TOTAL 50
Table No.3
B. Customer Perception
their opinion. The question no.1 asking that “Among the printing and
layouting shops in your area, where do you usually go to? “ the customer
who answered Liza’s Printing Shop and Chiras Party Needs is 13, 5 to
Quelhie’s Party needs, 1 customer who answered Ria’s Printing Shop, And
answered that they have own printer machine in their home with the total of
9.
PRINTING SHOPS
LIZA'S PRINTING SHOP
OTHERS
0 2 4 6 8 10 12 14
Figure No.1
Printing and Layouting Shops Number of Customers
Liza’s Printing Shop 13
Chiras’ Party Needs 13
Goodvives’ Printing Shop 5
Jdean’s Printing Shop 5
Fritsy Anne’s Printing Shop 2
Quelhie’s Fun Party Needs 2
RIa’s Printing Shop 1
Others 9
TOTAL 50
Table No.1
4%.
AFFORDABILITY
2
4% YES
NO
48
96%
Figure No.2
Affordability Number of Customers
Yes 48
No 2
TOTAL 50
Table No. 2
The third question asked “How satisfied are you with their
product/services? “The customer who answered that they are very satisfied
very unsatisfied.
UNSATISFIED
SATISFACTORY VERY
UNSATISFIED
0 0
0% NEUTRAL 0%
10
20% VERY SATISFIED
21
42%
SATISFIED
19
38%
Figure No. 3
Satisfactory Number of Customers
Very Satisfied 21
Satisfied 19
Neutral 10
Unsatisfied 0
Very Unsatisfied 0
TOTAL 50
Table No. 3
how likely are you to buy their product again? “The costumer who said that
RELIABILITY
10
20% 17
34% TRUSTED
9 QUALITY
18% 14
AFFORDABLE
28%
NOT SURE
Figure No. 4
Reliability Number of Customers
Trusted 17
Quality 14
Affordable 9
Not Sure 10
TOTAL 50
Table No. 4
their product quality better, worse or about the same? “ the costumer who
COMPARISON
0
0%
BETTER
25 25 THE SAME
50% 50%
WORSE
Figure No. 5
Comparison Number of Customers
Better 25
The same 25
Worse 0
TOTAL 50
unlikely.
VERY LIKELY
21
42%
Figure No. 6
Recommendation Number of Customers
Very Likely 21
Neutral 15
Highly Likely 13
Very Unlikely 1
Unlikely 0
TOTAL 50
Table No. 6
IV. Conclusion