Académique Documents
Professionnel Documents
Culture Documents
Stress
Management and
Prevention
1
Program Resource
Guide
2
KA P L A N U N I V E R S I T Y
By
Tranetta Sices
Kaplan University
5 September 2017
Table of Contents
UNIT 1 T HE N AT U R E OF S T R E SS
Information to Remember.......................................................................................................3
Self-Assessment Exercises......................................................................................................4
Journal Writing........................................................................................................................4
Information to Remember.......................................................................................................5
Self-Assessment Exercises......................................................................................................6
Journal Writing........................................................................................................................6
UNIT 3 P S YC HOL OGY OF S T RE S S
Information to Remember.....................................................................................................10
Self-Assessment Exercises....................................................................................................11
Journal Writing......................................................................................................................12
UNIT 4 P E RS ONAL IT Y T R AIT S AND T HE HUM AN SP IR IT UAL IT Y
Information to Remember.....................................................................................................14
Self-Assessment Exercises....................................................................................................15
Journal Writing......................................................................................................................16
UNIT 5 DE AL ING WIT H S T R ES S : C OP ING S T R AT E G I E S
Information to Remember.....................................................................................................20
Journal Writing......................................................................................................................21
UNIT 6 R E L A X AT I O N T E C HIQUE S 1: B R E AT H I N G , M E D I TAT I O N , AND
M E NTAL IM AGE RY
Information to Remember.....................................................................................................24
Self-Assessment Exercises....................................................................................................25
Journal Writing......................................................................................................................26
Information to Remember.....................................................................................................30
Self-Assessment Exercises....................................................................................................31
UNIT 8 P HYS IC AL E XE R C IS E AND AC T IVIT Y
Information to Remember.....................................................................................................34
Self-Assessment Exercises....................................................................................................35
Journal Writing......................................................................................................................35
UNIT 9 A P P LY I N G S T RE S S : C R IT IC AL IS S UE S F OR M ANAGE M E NT AND
P R E VE NT ION TO YOUR P R OF E SS IONAL LIF E
Information to Remember.....................................................................................................38
ADDIT IONAL I N F O R M AT I O N 39
R E F E R E NC ES
40
1
Unit 1: The Nature of Stress
Information to Remember:
Key Learning Point: Stress defined is the body’s response to any demand placed upon it. This response
has both physical and psychological components. Stress is a perceived threat (real or imagined) to
your mind, body, spirit, or emotions. (Seaward, 2015). Job stress is estimated to cost U.S. Industry
Key Learning Point: There are three kinds of stress: eustress, neustress, and distress. Eustress is good
stress and arises in any situation or circumstance that a person finds motivating or inspiring.
“Neustress describes sensory stimuli that have no consequential effect; it is considered neither good
nor bad. “The third type of stress, distress, is considered bad and often is abbreviated simply as
Key Learning Point: General Adaptation Syndrome (GAS) Stage 1: Alarm Reaction is the fight or flight
response. Stage 2: Stage of Resistance is the body trying to maintain a sense of homeostasis. Stage 3:
Stage of Exhaustion is one or more organs failing due to lack of homeostasis (Seaward, 2015).
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Self-Assessment Exercise:
Unit
2
The whole person concept is needed to achieve optimum wellness. We must balance the different
aspects to keep stress reduced. The wellness paradigm can be broken down into four areas. All areas
are equally important, but usually this representation is not true for daily living. The four basic
that deals with the internal workings of living things, including functions such as metabolism,
respiration, and reproduction, rather than with their shape or structure. The parts are the
system, reproductive system, renal system, digestive system, and immune system.
Physical well-being is often described as the optimal functioning of all of these physiological
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Key Learning Point: The Chakra Energy System is seven primary energy sources, each is connected to a
specific endocrine gland. Chakra means spinning wheel of energy. Western science has recently
discovered that the human body has a unique field of-electromagnetic energy that not only surrounds,
but also permeates the entire body. Often called the "human aura" by mystics, (Seaward, 2015).
Key Learning Point: The greatest number of health problems today are caused by stress. Some examples
are: Cancer, strokes, Type II diabetes, lupus, and chronic fatigue syndrome. (Seaward, 2015).
Western science has categorized stress-related disorders into two classifications: nervous system—
Self-Assessment Exercise:
Neuroscientists have also discovered that the brain is can generate new connections to various brain
cells, recruit various brain tissue for a host of functions, and generate new cell growth.
(Seaward,2015)
Identify and describe five diseases that occur when the nervous system is affected by stress.
The nervous system reacts to real or perceived stress by causing certain disorders. They can lead to
serious health problems if not controlled. Some of the disorders are: Tension headaches, Migraine
headaches, Bronchial asthma, Irritable bowel syndrome (IBS), Coronary heart disease.
Identify and describe one disease that occurs when the immune system is affected by stress.
Stress hormones tend to suppress the immune system, allowing some mutant cells to become
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Unit 3: Psychology of Stress
Unit
3
Information to Remember:
Key Learning Point: Anger and fear are the two -primary stress emotions. Anger is the fight
response. Fear is the flight response. Anger is exhibited in a great many ways, including
impatience, guilt, envy, indignation, intimidation, intolerance, frustration, rage, prejudice, and
hostility. Like anger, the color of fear also comes in many hues, including doubt, embarrassment,
Key Learning Point: Every episode of anger is the result of an unmet expectation. On average, the
typical person gets angry about 15 to 20 times per day. When one realizes how anger can
manifest, from impatience to rage, this number begins to make more sense. Given the number of
expectations one has in the course of a day, this number may appear quite low. Although anger can be
felt and expressed in a great many ways, there are four specific patterns in which people from all
Key Learning Point: Spirituality is not the same thing as religion, though these two concepts do share
some common ground, specifically a union with the divine. Spirituality is inclusive, whereas religions
tend to be exclusive Spirituality is a unique experience with a force greater than oneself. Religions are
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based on rules and dogma, whereas spirituality has no dogma. Religions are bawd on faith.
(Seaward, 2015).
Self-Assessment Exercise:
1. What can be learned from the Tibetan culture about the mind and stress?
The Tibetan culture’s perspective of mind and stress is one that is based on desires. The desires can be both
positive and negative depending the type of desire it is. It is explained that desires for goals are
2. What do the views espoused by theorists have in common? Explain your perspective.
Although every theory is a different perspective on how we reach our full potential. They all start with self-
awareness.
1. Describe one or more ways to cope with manage and/or resolve fear.
Fear is a common emotion that is important to have, but it must be controlled to maintain balance. Fear is
more than just being scared of a dark alley. The basic human fears include failure, rejection, the unknown,
1. Describe a minimum of five ways in which you can improve your communication style.
Communication is a two way street. It requires us to be not only send a message, but to also
receive it. Communication is a system. (Seaward, 2015) There are some skills that can be
mastered to improve our communication various situations. Being an active listener is first.
We must listen to understand and not to respond. Focus on what is being said rather than
thinking about what you will say back. Another skill is eye contact. Lack of eye contact can
convey disinterest. (Seaward, 2015) This does not mean to stare awkwardly, but to show
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respect to the person speaking or listening. Next, is to use minimal encouragers. This could be
Unit
a simple as a nod of the head to show you understand what they are talking about. These
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should also be used genuinely and not mechanically.
I addition to the “uh-huh’s”, using paraphrasing shows we are listening and understanding.
This can be done by repeating the key words. Another important skill is to ask questions to
understand better. The questions are used to gain clarity. If you do not understand what is
Key Learning Point: Stressors can be natural environmental factors, or they may result from the activities
of humans. Some environmental stressors exert a relatively local influence, while others are regional
or global in their scope. Stressors are challenges to the integrity of ecosystems and to the quality of
the environment. (NetIndustries, 2008). “Environmental stress refers to physical, chemical, and
biological constraints on the productivity of species and on the development of ecosystems (Seaward,
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2015). Humans are part of the planetary environment, they can be both producers of and recipients of
stress.
Incorporating effective time management into one’s life can prove to reduce stress by providing one with
a sense of empowerment from accomplishing needed tasks and spending one’s time wisely. (Seaward,
2006) (Seaward, 2015). Prioritization first requires one to identify specific tasks and responsibilities to be
accomplished. Once tasks and responsibilities are identified, then comes the need to set each task with a
time schedule to get it accomplished. To be able to prioritize responsibilities and schedule them into your
day is good, but it’s not enough to get the job done. Rolling up your sleeves and actually doing the work.
Key Learning Point: Spiritual hunger is searching for that which cannot be attained by traditional
religious practices. Spiritual bankruptcy is a concept that suggest a sense of moral decay. Spiritual
dormancy is people that choose not to recognize the importance of spiritual health. (Seaward, 2015).
Self-Assessment Exercise:
Self-esteem is one of the determining factors of an induvial personality. It is described as self-value,
self-respect, and self-love. (Seaward, 2015) Many different factors contribute to self-esteem. Things
like thoughts, memories, actions, and feelings all play a role. I think self-esteem is crucial in all
aspects of life. Your most important relationship is with yourself, so before you can truly love others
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Unit 5: Dealing with Stress: Coping Strategies
Unit
Information to Remember:
5
Key Learning Point: An attitude of gratitude for all things in life that are going right rather than curse all
the things that seem to be going wrong (Seaward, 2015). . Laughter helps you deal with a variety of
maladies, including the stresses of daily life. (Mayo Clinic, 2008) humor has a positive impact on
Key Learning Point: According to Seaward, “The word humor comes from a Latin word of the same
spelling that means fluid or moisture. In contemporary society, humor is meant to “…go with the flow,”
and given the change to laugh at one’s own foibles, humor eases the embarrassments in life” (Seaward,
2015). Incongruity theory: The incongruity theory is a cognitive-hosed theory suggesting that laughter
and smiles result from the mind's inability to make rational sense of something.
Key Learning Point: Assertion and boundary setting are part of personal empowerment and as such help reduce
stress and anxiety. “Maintaining a sense of self-worth and self-esteem are beneficial acts to help one live life in
balance” (Seaward, 2015). There are two parts to empowerment; assertiveness and boundaries.
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Journal Writing:
Unit Five Journal Writing Assignment
Choose from either formal practice: Walking Meditation or Mindful Self-Inquiry for Stress and
Anxiety. Directions are found on either pages 58 through 60 or 119 through 121 of the Mindfulness
workbook. Upon completion of either practice, take a moment to reflect on whatever came up for you
mentally, emotionally, and physically. This should be a minimum of two full pages.
Take some time to write about whatever came up for you mentally, emotionally and physically when
Being mindful is something I never gave much thought to. Most days I just went
through completing tasks and just going. The exercises in the Mindfulness workbook gave me
an opportunity to become more aware of myself and the different emotions that come up as I
reflected on different things. I attempted to practice both the walking mediation and the
meditation for anxiety and stress. It was more difficult for me to focus while walking, so the
body scan while remaining still was more effective. Mindful self-inquiry is an investigation
into the nature of one’s own mind and being. (Stahl & Goldstein, 2010)
I tried to accomplish this exercise when my home was in a calmer state. I do not have enough
focus to tune out all external distractions. I incorporated my family by having a family member read
the formal practice out loud as we followed along. When I first started it was not an immediate tune
out of my surroundings. However, I felt my body relax and breathing slow as I began to mediate on
the words. I am naturally a worrier, so I have may anxieties on my mind at any given time. The
anxiety I that was most fore front during the exercise was about my children. I just followed along
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and acknowledged the feelings. Instead of trying to come up with a plan and thinking about all the
As I continued to practice the inquiry I had emotions of gratitude come across. I just focused on
being happy and thankful for what I have in my life right now. Since I am usually so anxious, I was
surprised that this feeling came up. Even if a worry flashed across my mind, my thoughts just returned
to gratitude. This feeling helped my muscles feel less tense. Every time I am stressing about
something I tighten muscles in my neck and back. However, I did not have this feeling as I just
focused on Thanking God for all that he has blessed me with in life. So many time I forget to enjoy
I did not really think about many difficult emotions because I felt that it would take away my peace
I that moment. I do plan to explore the emotions in the future because I know have more progress to
make. Those are the emotions that cause a conflict within myself. Like the saying in the book
mentioned. “You can run, but you can’t hide.” Since not dealing with these emotions make them too
heavy to carry any further. (Stahl & Goldstein, 2010) I will give myself this opportunity to explore
these thoughts when I feel more in control. I now know that my emotions are not a definition of who I
am. I am not fear and anxiety. They are just emotions that I experience.
My mind scans through so many things at one time so focusing on what I am feeling takes time. I
believe that having more control over my anxieties will give me better control over my actions. I
typically want to focus on results/solutions constantly. When sometimes just focusing on what is in
my control is less stressful. I sometimes feel that I am like a web browser with 100 website tabs open
at all times. Clearing my thoughts and not being result orientated gave me the calmness that I
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Finding time for self- reflection is very difficult because I often I feel like I have too much to do
Unit
6
without enough time to do it. However, these are the times it benefits more. Giving myself the
opportunity to acknowledge my anxieties and fears and not let them overwhelm me. This exercise
brought a sense of control because I felt like I was able to focus on my thoughts without getting
caught up in trying to resolve any issue. I did feel like I accomplished something by giving myself
the opportunity to take some time out to feel my emotions. It is really an act of love.
risk of various metabolic and cardiovascular diseases and as a consequence reduces the opportunity
for stress to worsen these diseases” (Sapolsky, 2004). Short term effects such as limited mood
enhancement, or exercising when one is mentally not aligned with engaging in physical exercise, and
the need for exercise “…to occur on regular basis and for a sustained period…” (Sapolsky, 2004). in
order to provide a sense of relaxation and well-being as well as provide physical health benefits.
(Seaward, 2015).
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Key Learning Point: According to Seaward there are specific benefits to using habitual periods of
rest and relaxation including, but are not limited to, the following:
mind” and “Meditation proper begins where active thought ceases and one becomes aware of the
inner meaning of the object of meditation. According to Brian Seaward there are many hundreds of
ways to meditate but all varieties of centering ten to fall into one of three categories: exclusive
Self-Assessment Exercise:
Why is diaphragmatic breathing thought to be an effective relaxation technique?
What effects does meditation have on the mind and the body?
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Meditation is more than just quiet time. “Meditation is perfect stillness -silence of the body, silence of
speech, and silence of mind”. It is described as increased concentration that leads to increased awareness.
(Seaward, 2015)
List three ways that imagery and visualization can be useful for relaxation. Explain why.
Mental imagery describes the ability of the unconscious mind to generate images that have a calming,
healing effect on the body. Visualization is one aspect of mental imagery, wherein there is conscious
direction of self-generated images. Guided mental is a variation wherein images are suggested by
Journal Writing:
Unit Six Journal Writing Assignment
Complete the Journal Assignment entitled: Explore: Is Your Body-Mind Happy? Directions are found
on pages 151 through 153 of the Mindfulness workbook. Upon completion of this Assignment,
practice identifying unkind messages you send to yourself and turn it around with positive
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Unit 7: Nutrition and Stress
Unit
Information to Remember:
7
Key Learning Point: There are six components of fitness: cardiovascular endurance, muscular strength
and endurance, flexibility, agility, power, and balance. (Some people include body composition as a
seventh.) Cardiovascular endurance is the ability of the heart, lungs, and blood vessels to transport
oxygenated blood to the working muscles for energy metabolism. Muscular strength is the ability to
exert maximal force against a resistance, and muscular endurance is the ability to sustain repeated
contractions over a prolonged period of time. Flexibility is defined as the ability to use a muscle
group throughout its entire range of motion. These are thought to be the three most important
components of fitness. Agility refers to maneuverability and coordination of fine and gross motor
movements. Power is defined as force times distance over time; balance is the ability to maintain
equilibrium in motion. Agility, power, and balance supplement the first three components. Some or
all of these components are used in every type of physical activity. (Seaward, 2015).
Key Learning Point: One of the benefits of exercise that has been touted by exercise physiologists for
years is the fact that regular rhythmical (cardiovascular) exercise promotes quality sleep and
decreases symptoms of insomnia. The very nature of physical exercise increases one’s metabolic
activity, thus increasing one’s body-core temperature. As the body returns to homeostasis after a
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vigorous workout, body-core temperature drops. During sleep, the body-core temperature is at its
Key Learning Point: Food affects not only the physical body, but the mental, emotional, and spiritual
aspects as well. The concept of spiritual nutrition suggests eating a wide variety of fruits, vegetables,
and grains that nurture the health of the seven primary chakras. In addition, spiritual nutrition
suggests ensuring a balance in all aspects of food, including the acid/base balance. (Seaward, 2015).
Self-Assessment Exercise:
Choose from either formal practice: Sitting Meditation or Mindful Lying Yoga. Directions are
found on either pages 87 through 89 or 91 through 107 of the Mindfulness workbook. Upon
completion of either practice, describe your formal practice and take a moment to reflect on whatever
Finding time to complete sitting meditation was not an easy task. It took a few attempts before I
was successful. Like pretty much all adult learners I am busy with life. After mothering, work,
homework, family life, etc. my time is very limited. The meditation had various timeframes and even
being successful with the shortest one was difficult. I had two sick children this week, so I spent a lot
of time comforting them. I decided to try during the soothing period. The children were quiet and I
knew I would have peace if I did it while holding them. I did not have access to a CD player at that
time, so I read through the script as I nursed. I read slowly to allow myself time to process what I was
Although my environment was relatively quiet. I had trouble trying to calm my mind. I would read
a passage then start thinking about a task at work. Or what housework needed to be completed. After
those thoughts, I just told myself to acknowledge them and move on. My thoughts of anxiety started
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to release as I just accepted it for what it was and did not try to rationalize any feelings. I just let it be.
(Stahl, 2010). Outwardly I was pretty still, but my internal experience was all over the place.
Mindfulness mediation requires more than just a still body. This state brings on feelings of
I spent a significant amount of time on just letting myself acknowledge my thoughts. This alone
made me feel calmer because I was not trying to create plans for 100 tasks like I typically do. I did not
let myself get caught up in mistakes I made or with future plans. It gave me some clarity within.
Since, I was not alone it was difficult to block out every single thing. However, it gave me a sense of
gratitude to be there. I did not focus on the task of mothering, instead I was just grateful I had the
opportunity to be a mother. I know that before I know it the years will fly by and my babies will be
too big to hold. These are feelings that I overlook often. I usually get caught up daily life so I do not
These mediation exercises have made me view my spirituality differently. I never considered
myself an overly religious or spiritual person. I did attend regular church services, read bible
scriptures, and pray. But I now realize most of what I did was just routine. I was not sitting still to
listen to the voice inside. I just did what I was taught to do, the mindfulness has made me look at
religion differently. I still believe in God. My appreciation is just different now. I was able to focus on
what the bible says I should think and feel instead of what I suppose to do. Having more
understanding of different life lessons made me feel empowered. It has inspired me to mediate more
often. I heard on a podcast before about the benefits of mediation, but until I took that quiet time I did
not understanding.
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Unit 8: Physical Exercise and Activity
Unit
Information to Remember:
8
Key Learning Point: The body adapts, either negatively or positively, to the stress placed upon it. Proper
physical exercise will cause many adaptations that in the long term are thought to be effective in
reducing the deleterious effects of stress by returning the body to a profound state of homeostasis.
Physical exercise allows the body to use stress hormones for their intended purposes, detoxifying the
Key Learning Point: Food affects not only the physical body, but the mental, emotional, and spiritual
aspects as well. The concept of spiritual nutrition suggests eating a wide variety of fruits, vegetables,
and grains that nurture the health of the seven primary chakras. In addition, spiritual nutrition
suggests ensuring a balance in all aspects of food, including the acid/base balance. (Seaward, 2015).
Key Learning Point: Change various aspects of your diet, including reducing or eliminating the
consumption of caffeine, refined sugar, sodium, and fats, to reduce the risk of stress-related problems.
Because of the global condition of soil depletion, even a healthy diet is considered deficient in the
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Self-Assessment Exercises:
What is the purpose of this program? Having healthy employees not benefit the induvial, but the
company also reaps benefits. Most work environments are high stress and do not leave the employees
with the time or resources to maintain a healthy life. Since most of a person’s time is spent at work,
having work be the foundation of the healthy lifestyle is the best option. (Seaward, 2015).
My pitch to have a healthier work center is to focus on dealing with stress and the availability of
healthier options. I would incorporate a down hour at least three times a week. We would have guided
meditation available for those who are new to meditation. I do think physical exercise is important,
but the exercise would be more yoga moves. The other portion would be to have healthy food options
readily available. This would include offering a health vending machine or snack fund. Having those
options easy to access is important to promote healthier choices. To encourage the members to
participate we could offer a reward system for members who go to meditation sessions and choose
healthier lunches. Please give me your feedback on making this program a success.
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Unit 9: Applying Stress: Critical Issues for Management and
Unit
increase awareness of the cause of stress, help process information about the stressor, and adjust
attitude and possibly behavior to work toward a peaceful resolution. There are many ways to change
behavior, all having a common format called the behavior modification model. This progression of
stages includes denial that a behavior contributes to poor health, or that one practices an undesirable
behavior; then (1) awareness of the undesirable behavior; (2) desire to change; (3) cognitive
restructuring, a conscious attempt to change; (4) behavioral substitution; and (5) evaluation of the
Key Learning Point: Avoidance is considered a negative coping technique; however, to step outside your
problems for a short while to gain a better perspective on them is thought to be quite healthy. Hobbies
can be used as positive diversion tactics that allow for a healthy release from daily stressors. When
approached in this way, hobbies can contribute to self-esteem, which then transfers to other areas of
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Key Learning Point: Prayer, the original chat room, is one of the oldest coping techniques known to
humankind. Although there are many different ways to pray, intercessory prayer is the most common
type in times of crisis. Prayer and meditation are not the same thing. (Seaward, 2015).
Additional Information
Seligman, M (2006). Learned Optimism: How to Change Your Mind and Your Life. New York, NY:
Free Press
Secondary source
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References
Seaward, B. (2007). Essentials of managing stress. Boston, MA: Jones and Bartlett.
Seaward, B. (2015). Managing stress: Principles and strategies for health and well-being (8th ed.).
Stahl, B. & Goldstein, E. (2010). A mindfulness-based stress reduction workbook. Oakland, CA: New
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