THE DYNAMICS OF PEOPLE AND ORGANIZATION

I. Learning Objectives
a) To understand the meaning and basic concepts of organizational behavior.
b) To understand the key goals and forces within the organization.
c) To understand how organizational behavior affects organizational performance and its
limitations.
II. Defining Organizational Behavior
III. Goals of Organizational Behavior
a) Describe
b) Understand
c) Predict
d) Control
IV. Force affecting Organizational Behavior
a) People
b) Environment
c) Structure
d) Technology
V. Why Organizational Behavior Matters
VI. Organizational Behavior Fundamental Concepts: The Nature of People
a) Individual Differences
b) Perception
c) A whole person
d) Motivated Behavior
e) Desire of Involvement
f) Value of the Person
VII. Organizational Behavior Fundamental Concepts: The Nature of Organization
a) Social Systems
b) Mutual Interests
c) Ethics
 THE DYNAMICS OF PEOPLE AND ORGANIZATION FACTS

-Organization are complex system.

-Human behavior in organization in sometimes unpredictable.

-Human behavior is an organization can be partially understood by studying and applying the
frameworks of behavioral sciences, managements, and other discipline.

WHAT IS ORGANIZATIONAL BEHAVIOR?

Organizational behavior is the study of both group and individual performance and activity
within an organization.
This area of study examines human behavior in a work environment and determines its impact
on job structure, performance, communication, motivation, leadership, etc.
It is the systematic study and application of knowledge about how individuals and groups act
within the organizations where they work. OB draws from other disciplines to create a unique field.
A scientific discipline in which a large number of research studies and conceptual developments are
constantly adding to it knowledge base.

An applies science which is about effective practices in one organization is being extended to many
others.

GOALS OF ORGANIZATIONAL BEHAVIOR

“Organizational behavior is directly concerned with the understanding, prediction, and control of human
behavior in organizations.” — Fred Luthans.

 Describe- How people behave under a variety of conditions?

 Understand- Why people behave as they do?
 Predict- Managers should have the capacity to predict employees actions on a certain day and
take preventive actions.
 Control Human Behavior at work- to develop some humans at works.

FORCES AFFECTING HUMAN BEHAVIOR

1. People
 The people make up the internal Social System of the Organization.
 It consists of individuals and groups which are very dynamic as it can be small or
large.
2. Structure
 The Structure is the formal relationship and use of people in organizations.
 Other structures have grown more complex as a result of mergers of 2 companies
and have experimented in hiring such as those which are part-time, contract
employees or temporary ones.
 3. Technology
 Technology provides the resources with which people work and affects the tasks
that they perform.
 The technology as a whole has a significant influence on working relationships as it
provides easier life for everyone.
4. Environment
 All organizations operate within an internal and an external environment.
 An organization is a part of a larger system which contains many elements such as
the government, family, and other organizations.

WHY ORGANIZATIONAL BEHAVIOR MATTERS

 Organizational behavior studies how to predict human behavior and, then, apply it in some
useful way to make the organization more effective
 Organizational behavior helps managers to understand the basis of motivation and what he
should do to motivate his subordinates
 Organizational behavior helps to maintain effective industrial relations which helps to increase
the overall productivity of the industry
 Organizational behavior in predicting and controlling human behavior
 Organizational behavior helps in applying appropriate motivational techniques

FUNDAMENTAL CONCEPTS OF ORGANIZATIONAL BEHAVIOR : THE NATURE OF PEOPLE

There are six basic concepts about the nature of people;

1. INDIVIDUAL DIFFERENCE
- Each and every person in the world is individual different. The idea of individual difference is
supported by science. A person is different in millions of ways. Each person’s DNA profile is
different. Originally, the idea of individual difference comes from psychology. From the day
of birth, each person is unique. So management can motivate employee by different ways.
Management should consider carefully the law of individual difference.
2. PERCEPTION
- People look at the world and see things differently. Two people may view the same object in
two different ways. Employees see their work worlds differently for a variety of reasons.
They may differ in their personalities needs, demographic factors (Age, Gander, Income,
Marital status), past experience and so on. Management learns to guide their employees
who have perceptual difference.
3. A WHOLE PERSON
- Some organization may wish that they could employ only a person’s skill or brain. They
forget that they actually employ a whole person rather than certain characteristics. Skill
doesn’t exist apart from background or knowledge. Home life is not totally separate from
their work life. Similarly emotional conditions aren’t separate from physical conditions.
People work, as total human beings.
4. MOTIVATED BEHAVIOR
 -Motivation is essential to the operation of organization. An organization with sophisticated
technology and equipment can’t work if the human resources aren’t motivated and guided
properly. So the authority should inspire or more motive the human resources by proving
different kinds of facilities.
5. DESIRE FOR INVOLVEMENT
- Today many employees are actively seeking opportunities at work to become involved in
relevant decisions. They want to make a contribution by their talents and ideas for the
organization. So organization needs to provide opportunities for their meaningful
improvement.
6. VALUE OF A PERSON
- People deserve to be treated differently from other factors of productions (Land, Capital,
and Technology). They want to be treated with caring, respect and dignity. They refuse to
accept the old idea that they are simply economic tools. They want to be valued for their
skills and abilities. Organization should provide opportunities to the workers to develop
themselves.

NATURE OF ORGANIZATION

Social Systems

- Activities in the organizations are governed by social laws as well as psychological laws.

Mutual Interest

- Organization need people and people need organizations.

Ethics

- Organizations must treat employees in an ethical fashion.