APPENDIX I

Integrated Freight Movement Assessment Questionnaire

I am …., an MBA student of (…School), department of (…..). I am carrying out a study on
“Effectiveness of the seamless integrated freight movement system in South Africa”. You are
kindly requested to sincerely respond to the items in the questionnaire. Be rest assured that all
information provided will be used strictly for academic purposes and your identity will be
confidential. Do not write your name.

Section A: Demographic Information

Note: Please chose the appropriate option by ticking (√ ) the alphabet carrying the option
1. Gender: (a) Male (b) Female
2. Occupation (a) Logistics company (b) Customer (c) integrated freight movement operator
(IFMO) (d) Ministry of Transport Official
3. What industry/industries would you describe yourself as being in? (a) minerals (b) retail goods
(c) agricultural produce
4. Years of experience in the freight movement industries (a) 0-4 years (b) 5-9 years (c) 10 and
above
Section B: effectiveness of the integrated freight movement system
Select (√) the appropriate option with the following abbreviation; strongly False = SF; false = F,
True = T and Very True = VT
S/N Item SF F T VT
Research Question 1: Is there seamless integration of rail freight system?
1. I no longer have to worry about keeping tabs on my
goods while on transit.
2. The same carrier handles movement of my goods from
source to destination.
3. Payments for movement of goods are paid to the same
account
4. Only one company is responsible for decisions on
freight movement and infrastructure.
5. Lesser bureaucracy is involved in the movement of
freight
Research Question 2: Are services satisfactorily rendered by the integration of rail freight
system?
6. The integrated rail freight system reduced cost of
freight movement
7. The integrated rail freight system reduces time of
freight transport/ is more reliable. i.e delivery is on
time.
8. The integrated rail freight system improves freight
security
9. The system creates less stress for the cargo owners
10. The system is safer for freight movement
11. The system provides more adequate and reliable care
12. The system has led to a decline in environmental
pollution
13. There is timely issuance and delivery of Transport
documents
14. The cost of moving freight by the integrated freight
system is fair
Research Question 3: what factors hinder the growth of rail freight system in South Africa?
15 what are some of the factors hindering the growth of rail freight system in
South Africa (enumerate below)

Table 1: Consistency matrix

Problem or scope of project stated here

Sub- Literature Hypotheses or Source of data Type of Analysis

problem Review propositions or data
questions
What can . Research Questionnaire Ordinal Describe the
be done to Vilakazi and Questions 1 and 2: data
questions 1-14: specific
redeem Govender, (2014); 1. Has the analysis
our roads 1. I no
Havenga, Simpson method you
from the integrated rail longer have to
and de Bod, 2014; will use
carnage worry about
freight system
resulting keeping tabs on Chi-square
from the met its my goods while correlation of
use of the objectives
objectives of on transit.
trucks? of seamless
seamless 2. The same integration of
carrier handles rail freight and
integration?
movement of my the current
2. Are customers goods from reality as well
as the
currently happy source to
destination. correlation of
with the customers
3. Payments level of
services offered
for movement of happiness.
by the system? goods are paid
to the same
account
4. Only one
company is
responsible for
decisions on
freight
movement and
infrastructure.
5. Lesser
bureaucracy is
involved in the
movement of
freight
6. The
integrated rail
freight system
reduced cost of
freight movement
7. The
integrated rail
freight system
 reduces time of
freight transport/
is more reliable.
i.e delivery is on
time.
8. The
integrated rail
freight system
improves freight
security
9. The
system creates
less stress for
the cargo owners
10. The
system is safer
for freight
movement
11. The
system provides
more adequate
and reliable care
12. The
system has led
to a decline in
environmental
pollution
13. There is
timely issuance
and delivery of
Transport
documents
14. The cost
of moving freight
by the integrated
freight system is
fair

Actual List the most Actual Hypothesis what are some of Nominal Descriptive
sub- important 2 OR proposition 2 the factors data statistical
Problem or scope of project stated here

Sub- Literature Hypotheses or Source of data Type of Analysis

problem Review propositions or data
questions
problem references that Question 3: hindering the identification
2 stated you referred to What are the growth of rail of the factors
fully as in when writing the freight system in hindering the
factors hampering
the text literature review South Africa? growth of
What can for sub-problem the growth of rail rail freight
are the 2. freight system in system in
factors Transnet, (2012)
South Africa? South Africa
hampering
the
smooth
operation
and
growth of
rail freight
in South
Africa